2022 Return of the Variants

Dairy for 2022. Continue reading

My notes from 2022 are rather comprehensive. Tournament bridge finally started again in that year. My experiences at the sectional tournaments in New England have been recounted here. The events sponsored by District 25 (D25) are described here.

I decided to organize this blog entry chronologically. Several other major events that occurred during the year received their own entries. Links to those entries can be found in the appropriate month.

I was looking forward to 2022 with hope of a return to some degree of normalcy. Both of the bridge clubs in which I played regularly seemed to be doing fairly well, and tournaments were scheduled nearby at the unit (state), district (New England), and national level. Furthermore my wife Sue, my friend Tom Corcoran, and I had an exciting trip planned for May. Finally, although the U-M football team lost its last game of 2021 badly, it was a gigantic improvement over the team that won only two games in the first year of the Pandemic.


January: On New Year’s Day the temperature reached 50 degrees. I walked five miles outdoors with only one stop. I also found René Conrad’s (introduced here) LinkedIn page.

Ohio State was lucky to beat Utah 48-45 in the Rose Bowl. Both teams had great offenses and terrible defenses.

On the next day I received an email from René. I wrote back to her, but there was no further interaction.

On January 3 I brought the car into Lia Honda because the windshield washers were not squirting. The service guy told me that mice had chewed a hole in the hose. He put in a new one and advised me to put traps in the garage in which the car was stored.

On the morning of the 4th I used the Dealer4 machine at the Hartford Bridge Club (HBC) for the Wednesday evening game at the Simsbury Bridge Club (SBC). I encountered no problems that I could not immediately resolve. On the way home from bridge I bought some mouse traps.

At the Zoom meeting of the HBC Board of Trustees (BoT) the big news was that Linda Starr, the director who had sent out so many clever emails during the shutdown via MailChimp, was resigning from communication duties. I thought about volunteering, but at that point I was still busy with my work for D25.

On January 6 I caught a mouse in a trap that I had set near the wooden chest on the northern wall in the garage.

I suspected that I might be charged by the BoT with finding and/or training a replacement for Linda. So, I asked for and received copies of Linda’s write-ups of what she did in MailChimp. It was certainly nice (and unusual) to work with someone who had thoroughly documented her responsibilities.

The traps for the first two mice were set just to the left of this chest.

On January 7 I caught a second mouse in a trap set in the same spot.

I had ordered a blue sweatshirt with Michigan spelled out in yellow (actually maize) from someone on Espy. I received it on January 8. I already had on that I liked a lot, but the collar and the cuffs were quite frayed, and it was a little too big. The color was right and it seemed comfortable, but the letters were not precisely yellow. They had blue specks in them. I decided that it was close enough, and I did not send it back.1

On the 10th I caught a third mouse. By then Bob (the cat) seemed to have moved into the new bedroom with Sue. Bob and our other pet for 2022, Giacomo, were black cats. They were both introduced here.

The plain old mousetrap of decades gone by still worked perfectly well.

I cooked carne asada tacos using a seasoning packet that Sue had purchased, but I did not think much of them. In the national championship game Georgia beat Alabama with s fourth-quarter rally. U-M finished third in the final voting, the highest that they have been since the shared national championship of 1997-98.

On January 11 a fourth mouse was executed for illegal residency in the garage.

The computer in the office at the HBC was on the fritz. I had to make the the boards for the SBC game on Wednesday manually. John Calderbank and I somehow finished first out of twelve pairs.

On the next day I trapped mouse #5. In the morning game at the HBC the boards did not match the hand records. Somebody messed up when making the boards

I caught no more mice in the garage, but on the fourteenth I trapped one in the kitchen. They can run but they love cheese too much to hide.

On January 18 Giacomo had trouble getting to his feet. That was also day on which I learned that after the latest rebooking of the cruise for May, Tom was not on the same flights as Sue and I. Tom remembered that we had paid extra to be on the same flights.

Linda had made .pbn files on Tuesday evening for me to use when making the boards. On Wednesday the 18th at 9 am I made boards for the Simsbury game. We had four tables at the SBC.

On the 20th Giacomo was frantic when he could not get to his feet, but he finally made it. He could get around OK after that. Obviously his 19th year is going to be a difficult one for him. He had never been ill or injured. Occasionally he coughed up a hair ball, but that affliction is common to almost all long-haired cats.

On the next day I made a MailChimp “audience” (the MailChimp word for contact list) for the HBC using my laptop. I had to reuse the audience that I had previously created for emails from the president of the Connecticut Bridge Association (CBA) that welcomed new members.

Not a litter box.

On January 22 Sue’s cat Bob had for some reason spent the last three nights in the bathtub in which I take a shower every evening. This morning he left behind a turd when he departed. I did not thank him for it.

Tom negotiated with Viking and got us all on the same flights: SwissAir to Budapest and British on the return.

On January 23 I walked nine laps (five miles) wearing a mask in the Enfield Square mall to investigate using it as an option for exercising in foul weather. What a sad place! Hardly anyone was shopping in the few stores that were open. The two restaurants each had one table occupied. No one seemed to be in the movie theater. I encountered a dozen or so walkers, some with dogs! An obese guy in a white strapped undershirt with a shopping cart full of stuff was at the Asnuntuck kiosk. He had plugged in some kind of weird machine. This trip inspired me to keep a rather complete log of my subsequent walks. It has been posted here.

On the next day my left lower back was sore in the morning, but it did not prevent me from walking another five miles.

On January 25 both sides of my lower back were sore when I woke up. If I did not know better, I might conclude that I was getting old.

The Tournament Scheduling Committee (TSC) for District 25 (D25) scheduled another meeting for Wednesday night, the only time all week that I cannot attend! This infuriate me. I complained, but I did not know whom to be angry at.

I learned that Unit 126 (Connecticut) was facing the possibility of holding two major face-to-face STaC2 games a week apart.

On the 26th I could barely walk with the pain in my left lower back. For some reason lying down made it worse. I immediately took an ibuprofen tablet. It helped a lot.

On the next day I spent an hour and a half on the rowing machine; the back felt OK.

On January 28 a “bomb cyclone” was predicted to arrive at about 10 pm. I forgot to pay the bill for the Chase credit card because Sue was “checking” the charges. I received a nice email from Rick Cernech. He was living in Florida and was either working as or had worked as a cruise planner.

There was plenty of snow on January 29. I decided while using the rowing machine that the creaking sound that I could hear in my bedroom was really coming from the shelves in the basement directly below it.

Joe Brouillard, a co-chair of the committee that was running the event, reported that the American Contract Bridge League (ACBL) had finally posted the schedule for the summer North American Bridge Championship (NABC) that was scheduled for July. The preparatory work that Joe and his team (of which I was in charge of email publicity) did for the NABC has been documented here.

On the last day of the month I decided to try to bleed as many of the radiators in the old section of the house as I could. Since boxes, bags and furniture were virtually everywhere, this was not an easy task. One that I was able to get at in the living room started pissing after I bled it. It was extremely difficult to get the screw back all the way in. The hot water burnt my hands pretty badly, but I finally prevailed.

I watched episode 1 of season 2 of the series “Resident Alien.”3 It didn’t seem as good.as the first season, but I still enjoyed it.


February: On Groundhog Day only five pairs registered for the evening bridge game at the SBC. I had to cancel the game. Eric and I were first at 68% in the morning game at the HBC. In the afternoon game online Sue by tied for first. Her partner was John Willoughby.

In the evening I went to see Verdi’s Rigoletto at the Cinemark in Enfield Square. About ten people were in attendance. I thought all of the performances were quite good, especially Rosa Feola’s portrayal of a more Gilda who was more mature than usual. However, I hated the production decisions in the last act.

On February 5 I sent 20,000 emails for the NABC. I played pretty well but got a bad result at the HBC game with Peter Katz. I realized that I had forgotten to send the invitational email to SBC players on Friday. I set Outlook up to remind me to do so on Fridays and Mondays.

On February 8 I received the toner that I had ordered from Ink Technologies LLC.

February 11 was astoundingly warm—55 degrees. I walked 3.5 miles outside. Sue’s left big toe was very sore from gout.

The next day was 60 degrees! I finished the blog entry on Enfield Square, but I planned to update it as stores closed and (hopefully) opened.

On February 13 I received a mysterious email from Floyd Smith in response to my query about the name of his boss at Stage Stores (introduced here). It said “Sure. She is also on Facebook.  Good luck and great to hear from you!”

Two inches of snow appeared on the grass, but the surfaces were clear. I drove Sue to the Urgent Care place on the north side of Hazard Ave. for her toe. They prescribed some drugs for her.

On the next day Sue’s toe was much better. I drove her to heart doctor. The appointment was for 10:15. I made sure that she was awake by 7:45. Nevertheless, it was 10:50 by the time we reached 1699 King St., which is just north of East Windsor. They would not see her. We were home at 11:30. The temperature only reached 20 degrees, which made it one of the coldest days of a very mild winter.

On February 15 I received this email from Floyd: “Suire is her last name.  Sorry about that; spell check changed it last time. “

That evening the HBC’s Planning Committee held a Zoom meeting. Earlier I had committed to playing in the Swiss game at the HBC on February 27 with Ken Leopold, Y. L. Shiue, and Frank Blachowski. Frank and Y.L were very good players with a lot of masterpoints.

On the 17th the temperature reached 60 degrees, but it was very windy.

At a Zoom Meeting the D25 Executive Committee (EC) approved the Gala tournament on May 19-22 (coinciding with the dates that I planned to be in Europe on the cruise). The plan was to charge full price for events with lots of hospitality. I abstained; the other representative from Unit 126 (U126), Sonja Smith, did not attend. She may have already moved to North Carolina.

On February 18 the temperature hit 55 degrees in the morning but it fell throughout the day. I had to return the toner to Ink Technologies. I ordered the wrong thing. The company gave me a partial refund of $31 out of the original charge of $78.

On February 21 Russia sent troops into breakaway provinces in eastern Ukraine. I walked four miles outdoors in the rather warm 52 degrees. Rob Stillman and Y. C. Hsu agreed to play as the third pair for the Wednesday evening game in Simsbury. Sue will play with Maria Van der Ree.

On February 23 it was 72 degrees when I left the HBC after winning the open pairs game with Eric in morning. An email at 3:00 from Judy Larkin informed me that Ida Coulter could not play. Minutes later Renee Janow and Lucie Fradet asked to play. Sue was too tired to play, and so Judy ended up playing with Maria. I played terribly. I was stressed out from juggling the schedule.

On February 24 Russia invaded Ukraine. I walked nine laps in the mall.

In the Swiss on the 26th we lost our first two matches on flukes. We came back to win the last three by 18, 18, and 20 victory points to finish second out of twelve. YC made 6NT after he underled his A.


March: For Sue’s birthday party on March 2 at the SBC she brought cupcakes for everybody. There were only 3 tables, but we had a good time.

On the next evening Sue and I went to supper with Tom at the Puerto Vallarta Mexican restaurant. The tacos al carbon were not as good as I remembered them. Tom ordered his usual gigantic bowl, which was no longer on the menu. I don’t remember what it was called.

On March 6 I walked 5 miles outside. The temperature was 62 degrees, but I needed to circumvent many puddles from the snow melting.

On March 9 about two inches of snow was on the lawn. The streets had been cleared, but Eno Hall was closed, and so the SBC could not hold a game.

By March 10 I had read the following books from the Enfield Public Library: T.C. Boyle’s Talk Talk; Max Barry’s The 22 Murders of Madison May and Lexicon. I liked Lexicon the best, but they were all good.

On March 18 the temperature hit 76 degrees, a new all-time record for the date. I walked five miles in a tee shirt. I learned that the Xiaos (aged 10 and 13) won the 0-10K Swiss at the NABC in Reno. The two youngsters

On March 20 Sue and I played in the “8 is enough” Swiss with Mayank and Aarati Mehta. Finished in the middle because of a hand in which Rob Stillman and Ronit Shoham bid 4 against Sue and me, but the Mehtas let Y. C. play 3.

On March 27 there was no pee or poop in the litter box. I brought the box upstairs, and Giacomo took a pee and then lounged in the box. He had never done this before. It was not a good sign.

On March 30 Ken and I won a five-table STaC game at the SBC. Sue and I could not find Giacomo when we returned to Enfield.

The cat’s door as seen from the back yard.

On the next morning I found Giacomo’s body lying in the back yard just outside of the cat door. He had not gone outside in weeks, maybe months, and he had not been downstairs for days. Nevertheless, he must have used up all of his remaining strength to descend the stairs, walk over to the ramp, climb up the ramp to the cat door, and exit through that door.

He was a wonderful cat. I really mourned for him, and I still miss having him on my lap while I watch television. More details about long relationship with Giacomo before the Pandemic can be found here.

In the last few years of Giacomo’s life I apparently became allergic to something about him. Several times I had rather severe outbreaks of hives, and I got the sniffles when he sat on my lap. After he died these symptoms disappeared.

I did the income taxes using FreeTaxesUSA.com. My federal tax was $0, and I received a refund of over $900 from Connecticut.

A lot of other things happened on the last day of March. An oil bill for $780.52 arrived. I brought the litter box, which now is officially Bob’s, back downstairs. While I was doing so, I fell into some empty boxes and bruised my left hand. It hurt, but it was not fatal. The Sony audio recorder that I ordered for the cruise arrived. I played with it enough to feel fairly comfortable using it.


April: On the 2nd of the month M&T Bank took over our previous bank, Peoples United Bank, which had a few years earlier purchased United Bank. United had purchased Rockville Bank, from which I negotiated our final mortgage, as documented here. This changeover seemed to go rather smoothly, and I like the new website slightly better than the old one.

Bob has found the litter box. Thank goodness.

Peter and I won the six-table STaC game at the HBC. On consecutive hands grand slams could be made in hearts. We only bid one of them, but no one else took all the tricks on the other one.

On April 6 the switch for the lights in the basement did not work. Two days later I got it to work, but it was difficult. Eventually this problem disappeared or maybe I just adjusted to the toggle.

On April 11 I received the second booster shot at a pharmacy in Springfield. Sue had already gotten hers

On April 15 I downloaded the VeriFly app that Viking had recommended for my phone and eventually got it to work. This was a complete waste of time, and it stressed me out. It was never needed or, for that matter, useful on the entire trip.

On April18 Ken and I learned that we had been dumped as teammates for the upcoming Grand National Teams (GNT) online qualification tournament by Felix Springer and Trevor Reeves again. Details can be found here. I was not looking forward to the online part again, but I thought that we would have a pretty good chance of qualifying. Playing in the GNT in Providence in July had been my goal for many months, and I had avoided accumulating masterpoints throughout the Pandemic in order to maintain my eligibility. I ordinarily do not hold grudges, but I still feel bitter about this more than a year and a half later.

On April 29 Peter Katz and I won the last Saturday game at the HBC before it went on hiatus. There were only three tables. I faked out Y. L with a terrible overcall.


The huge hump of hair on Bob’s back was an embarrassment to all of us.

May: Something incredible happened on May 2. Sue took Bob to the veterinarian. She learned that the big clump that had been on his back for years was just hair. The vet shaved it off, and it never grew back. How can this be? He would not let us touch it; why was it so sensitive? What cat has that much hair? What made it keep growing for such a long time? Sue said that the vet said that it was just bad grooming. He also said that Bob was at least thirteen years old.

That cat never ceased to amaze me. After his haircut he suddenly liked to be petted, he also became more friendly to me. One untoward result was that I developed very small bumps around my ankles that were itchy and a little painful. I must have been allergic to him or at least his dander.

I downloaded the Uber app for possible use in Vienna to get back to the ship from the opera. The rest of the bizarre preparation for the European cruise has been catalogued in some detail here.

I learned that thirty staff members of Henry Barnard School have Covid-18! I did not realize that the school even had that many employees. The state of Connecticut was showing a 9.4% positivity rate. The good news was that Germany’s level, which I had been following closely, was down by quite a bit. The other three countries on our itinerary were also improving.

The European cruise trip began on May 5. The incredible story of that day and the rest of the journey is well documented here. One thing that is not related there is the fact that the little bumps on my ankles cleared up while I was in Europe. The ones on my right ankle began to reappear in June or July.

On May 23 I mowed the lawn, which had by then become a jungle. While doing so I realized that I had to attack the poison ivy, which was much more prevalent than in 2021. I ordered some Roundup that could be sprayed on the plants from Amazon.

Only five pairs had registered for the Wednesday night game in Simsbury, but I had not yet heard from Lori Leopold. She could usually find a partner on short notice.

The next morning brought another frustrating bridge game. When I got back to the house I needed to cancel the Wednesday evening game at the SBC because only five pairs had registered.

I brought to the Verizon office on Hazard Ave. the Pixel 2 cellphone that had failed me on the cruise. The tech guy at Verizon showed me that the phone was considerably thicker in the middle than on the edges. He explained that this was a symptom of overheating. So, the phone was officially dead. In retrospect I concluded that the transformer in the cable that connected the phone to the outlet in my cabin must have failed to convert the current to 110 at least once on the cruise, and the European current fried the battery or something. I kept the phone plugged in virtually all of the time that I was in my cabin.

We planned on eating at the Kebab House before entering the Cinemark at Enfield Square to see the opera, but it was not open. We watched the rust-belt production of Donizetti’s Lucia di Lammermoor. The character of the priest just did not work. Otherwise, the first two acts were very moving, but the third act was a total mess until Javier Camarena’s outstanding performance near the end. The many interviews during the breaks. were insipid. Sue and I settled for popcorn for supper. Incredibly she stayed awake throughout the performance.

On May 25 I discovered that our mortgage on the house was completely paid off! I was not expecting this news for several months.


June: At some point in June Sue purchased for me a new (well, new to me) cellphone. This one was a Samsung Galaxy S7. It was similar to Sue’s, and so she could sometimes help me with it. A year and a half later I still hated it, but not as much as I loathed the Pixel 2. The Samsung had not ordered any pizzas for me, but, then again, I had not downloaded the Slice app. I could almost never figure out where the app that I wanted to use was hiding, and it randomly plays YouTube videos and other stuff from the Internet. I figured out how to answer the phone in a minute or two, but it took me eighteen months to figure out how to hang up.

On the 1st I learned that Sally Kirtley, the director at the SBC, had tested positive for Covid-19. Ken had to direct at the Wednesday night . Ken and I won easily.

On the very next day Sally came to the ACBL’s walk-through in Providence. I very much enjoyed talking with old friends like Paula Najarian.

On June 13 I received two bottles of Roundup that I had ordered from Amazon. I immediately went outside and sprayed the poison ivy that was growing along the fence on the north side of the yard. Two days later I sprayed the poison ivy again. I wore a mask during both sprayings, and I was careful not to get any on my skin or clothes.

The Federal Reserve raised interest rates to combat the serious inflation that began after the country reopened. Any moron could see that the main culprit had been pent-up demand from the shutdown, and the secondary cause was shipping holdups. Nevertheless, I had to peel a sticker off of a gas pump at Costco that claimed that “Biden caused this.”

I met Mike Barke, a geography professor at the Northumbria University, and his wife Vivienne on the cruise. Mike had recently published a book entitled Newcastle upon Tyne: Mapping the City. As soon as I got back to the U.S. I ordered a copy. It finally arrived on June 17. It was both beautiful and interesting. It made me want to visit the Tyneside area.

The Longest Day game on June 21 at HBC very annoying. There was much too much noise. Donna Feir pressed everyone to play faster and then canceled the last round because the pizza had arrived. This turned out to be a super-spreader event for Covid-19.

From an email from Cindy Lyall, the treasurer of the CBA, I earned that U126 lost $4,000 on the tournament in Orange. Ouch!

On June 23 Mary Whittemore reported that her name was missing from the “Top 200 List” on the CTBridge.org website. I asked the CBA board members if anyone knew why. Don Stiegler sent me a correct list. It showed that many names were missing from the one on the website. Evidently no one knew how that page got updated on the website. Bob Bertoni, who died in 2021, set up the website and, because the unit had no webmaster at the time, did all of the updating.

Graham Van Keuren.

On June 29 Sue and I attended a potluck supper at Sue’s church, the Somersville Congregational Church. I always feel very uncomfortable at these religious gatherings, but this one was tolerable. After supper we listened to Graham Van Keuren’s presentation on his vacation with his spouse Eric in Israel. I recorded it on my audio recorder. It was a good presentation, but it certainly did not make me want to visit what I considered to be an apartheid country.

On June 30 Dr. Anthony Fauci announced that he had Covid-19 for the second time. This news astounded me. Did he take no precautions? The Pandemic was finally running rampant at the HBC. Only five tables were occupied on Tuesday morning, and the evening game was canceled. Only three tables appeared on Wednesday, and the Simsbury game was canceled. Both of the games at the HBC on Thursday were canceled.


July: The big event of the month was the Providence NABC. I attended most of the event, but Sue decided not to go. I kept notes on my laptop and wrote them up a little later. They have been posted here and here. It was good to see some familiar faces, but the bridge games were not much fun.

The tournament was another super-spreader of Covid-19. Almost everyone with whom I played or associated caught the virus. I almost ripped the driver’s side mirror off of my car, and the hotel rooms were never cleaned. However, I avoided getting the disease. So, in a period of about two and a half months I had survived three super-spreader events—the cruise, bridge at the HBC, and the NABC. I credited my collection of free N95 masks that I had amassed from giveaways at various retailers.


August: I was hoping to have a party at the SBC to celebrate my seventy-fourth birthday. Not enough people were able to attend on the 17th. Instead, I decided that the SBC would have a Christmas party on August 24. Twenty people attended, and so we had five tables and lots of food. The players gave me a $100 Amazon card and $20 in cash. I was a little upset that Sue and I arrived so late because she, as usual, was not ready on time. I had made beef Stroganoff that needed to be heated up in the slow cooker. I crawled under the table and plugged in the pot, but I neglected to turn it on.

On August 26 the refrigerator stopped working. Panic set in. Sue and I resolved to deal with it the next morning. By then it had resumed functioning. If we ever figured out the cause of the outage, I made no note of it.

Throughout the period from my arrival back in Enfield after the cruise up to the end of August the weather had been hot, and I had spent every spare minute working on the journal for the Grand European Tour. On August 28 I finally finished it and sent an email to quite a few people announcing that the journal had been posted on Wavada.org. I was quite pleased to hear back from both the Barkes and the family from Saskatchewan.

A Big Y Express replaced the Shell station.

I noticed that the Shell station on Hazard Ave., which had been operational since we moved to Enfield in the late eighties, was closed.

On August 29 I received a long email from Tom Caputo, whom I had worked with at both Lord & Taylor (described here) and Saks Fifth Avenue (here). He was looking for a job at the age of 60. He asked me if I knew about anything being available. Since he knew very well that I had had nothing to do with retail for at least eight years, he must have been desperate. Maybe he thought that I had kept in touch with people more than I had.

I also received an email from Mike and Vivienne Barke.

August closed with an incredibly disappointing Ocean State Regional tournament in Warwick, RI. I had a rotten time, the attendance was abysmal, and the district lost money. The details have been posted here.


September: On September 13 Bob decided to take over Giacomo’s old position atop the back of the couch in the living room. On the next evening he lost his balance (something that Giacomo had never done in eighteen years) and tumbled off the back. He was in a panic and tried unsuccessfully to climb up the drapes to regain his perch.

On the following evening Bob had clambered back into Giacomo’s old spot. When I seated myself in my chair a few feet away, he obviously wanted to come join me, but he was evidently afraid to land on the pillows that were arrayed on the couch’s cushions. I moved them out of his way. He then descended to the sitting level and, after executing calculations in his walnut-sized brain, made the “mighty leap” to the armrest of my chair. He sat peacefully on my lap for a few minutes. Then he got nervous, peed on me, descended frantically to the floor, and did his “breakdance.” Much more has been written here about the misadventures of this very strange feline.

After sleeping comfortably for a month or more on beds in hotels and cruise ships, I judged that I needed a new mattress. The one that I had been sleeping on was more than thirty years old and was a little too short for me. Sue selected one for me as a late birthday present. It arrived on September 14. The delivery people set it up and took away the old one. Sue, of course, kept the obsolete pieces that held it off the floor. I found them leaning against the bookcase in the hallway. The new mattress was considerably better than the old one, but I still woke up with a backache more often than not.

On September 16 I talked with someone from the town of Enfield about the tax bill that I had received that day. It contained a significant interest charge because I did not pay the July installment. The simple reason for my delinquency was that I had never received a bill. It turned out that the mortgage holder, Peoples United Bank, had payed the portion due in January. The mortgage schedule indicated that five payments were remaining when the bank declared that it was fully paid. I was sent a notice of this, but I was never apprised of the bill from the town that the bank must have received. The lady with whom I talked refused to waive the interest charge. Since the bank that held the mortgage at the time that the bill was sent no longer existed, I did not have any recourse except to pay.

On the same day using my free MailChimp account, I sent an email that I had previously composed to try to improve the attendance of the players with less than 500 masterpoints at the upcoming sectional tournament in Orange.

The bookshelf fell onto the bed in 2023. The light is now attached to a screw in the wall.

On September 17 two items that I had ordered from Amazon were delivered. The first was a reading light that I would be able to clamp to the bookshelf above the new bed. The second was a book by Daryl Gregory entitled We are All Completely Fine. I liked this book much less than the one by Gregory that I had read on the cruise, The Spoonbenders.

Bob had mysteriously disappeared on September 16. He returned two days later and spent all day and night by the stove. Something was apparently wrong with him, but we were not too concerned. His behavior had always been eccentric.

Eric, Motoko Oinaga, John Debaggis, and I finish second out of ten in the Swiss event held at the HBC on September 18. We were the #8 seed. Eric and I bid and made slams on two of the last three hands to win the round by 24. We lost only to the winners—Lesley Meyers, Laurie Robbins, Felix, and Trevor.

Sue made an appointment at the vet for Bob on September 20. I heard him at some point after 4 a.m. on the 19th. At 5:45 I brought the litter box upstairs and shut the door to the basement, but when Sue woke up Bob was nowhere to be found. I opened the door to the basement. He came in about 9:30, and I shut the door to the basement again.

Before my bridge game on September 20 I placed Bob in the cat carrier, but at some point he somehow escaped. Sue was able to get him back in and took him to his 12:30 appointment. We found out that he had a tumor in his mouth or throat. There was not much hope for him, but the doctor gave Sue some medicine for him. Sue gave him the drops when I got back from bridge and could hold him. He needed them twice a day. I was so involved that I forgot about my Zoom meeting of the HBC Planning Committee.

We probably should have put Bob down when we heard about the tumor. He had always been Sue’s pet. She had to make the decision, and she could not do it.

On the last day of the month I sent a second email for the CBA.


October: On October 3 Sue started giving Bob antibiotics and steroids. He started eating a little better. Sue took him to the vet again on the 18th. He was still not eating much even though Sue was diligent about preparing meals that were both nutritious and easy to swallow.

Southbridge Hotel and Conference Center.

The October 19 Simsbury game was canceled. I drove Sally to Southbridge to check out the hotel that we would be using for the tournament in October, which was named the Spectacle Regional because the hotel was the administration building of the defunct American Optical Company. The ground floor was very modern, but the the playing area not very large. The restaurant, which was called Visions, was not open except for groups.

On the same day Sue’s cousin Robby Davis was found dead in his apartment.

On October 21 I had breakfast with Sue and Mark Davis. Mark was very involved in a gigantic project involving his ancestry. For some reason I have almost no interest in exploring mine. Someone from the Spokane branch of the Wavada sent my dad a lot of research that she had done. Sue got it from him and put it somewhere. I have never seen it.

On October 22 there was no game at the HBC. I went by myself to see Cherubini’s Medea at Cinemark at the Enfield Square. Sondra Radvanovsky gave an outstanding performance in an opera that had not been performed since Maria Callas played the title character. A carnival was set up in the mall parking lot.

On October 24 I drove to the mall for a walk. I forgot my little blue mp3 player, and I wore the wrong shoes. I had to drive back home and start over.. A girl in a red suit made of balloons and a small backpack was walking stiff-legged around the mall. I think that she was supposed to look like an astronaut.


November: The first week of the month was unseasonably warm. On the 7th it was 67 degrees at 5 a.m. and 80 as I drove through Hartford at 1 p.m. after playing with Nancy Calderbank for the first time in the mentorship program. She had asked me to teach her 2/1.

On November 8 I finished writing the Bulletin for Southbridge and sent it to Sally for printing.

In the mid-term elections the Republicans, as expected, won the House of Representatives, but the Democrats held onto the Senate after Senator Warnock won another runoff.

I received a bill from Somers Oil for $798.86!

The hilarious postscript to the Grand European Tour occurred on November 8, almost six months after I departed. Sue and I were in the living room when we heard the unmistakable sound of claws shredding paper. Sue rose from her chain, hurried into the kitchen, and yelled, “Bob, what have you gotten into now?” She snatched a paper bag from beneath his claws. When she looked inside she found the passport for which she had searched for several days back in early May. She should have just asked Bob where it was.

11/23 Sue and I spent Thanksgiving alone. I sent the following email to the Barkes and Steve Flamman:

I hope that you are all doing well.

I thought that you might be interested in this. Two weeks ago my wife Sue and I were watching TV in our living room in the evening when we heard the unmistakable sound of our cat Bob shredding something made of paper in the kitchen. Sue sprang from her chair to prevent further damage. She found that Bob had somehow discovered a small paper sack and had pulled it out onto the floor. Sue retrieved it from him and discovered her current and expired passports as well as a few other items that had been missing for over two years.

Incidentally, I included two photos of Sue unsuccessfully trying to negotiate a deal with Viking on the Day 0 page of my journal and one that she took of Bob on Day 12.

Today is Thanksgiving in the U.S. It is hard to find things to be thankful for lately, but I am definitely thankful for the friends that I made on the cruise in May.

I had more to be thankful for three days later. Michigan defeated Ohio State 45-23 at the Horseshoe in Columbus to win the eastern division of the Big 10 for the second year in a row. They did it without the Big 10’s best running back, Blake Corum. Donovan Edwards filled in for Corum very well. The Wolverines finished the regular season 12-0.


December: A week later the Wolverines beat Purdue in the Big 10 title game 43-21. They have qualified for the four-team College Football Playoff for the second year in a row.

December 8 was the tenth anniversary of our wedding ceremony. Sue and I are about as unhappy as we have ever been. Sue blames her health and various inanimate objects. I blame the house.

Curtis Barton, the president of D25, sent an email to members of the Executive Committee indicating that all senior employees of the ACBL had been fired. He then sent a correction that said that, according to Mark Aquino, who as Regional Director should know, “fired” is not the right word.

On December 9 Sue suddenly screamed, “I hate my life!” I was thinking that I hated our house, which was a pigsty. I also resented that almost whenever I needed something I must ask her where it was. Usually she did not know and said that she would look for it. In addition, we had so much junk everywhere that every time I that I went to get something I must remove four or five other items and then replace them in the right order. The refrigerator, for example, was always full to overflowing. THERE ARE ONLY TWO OF US!

However, as always, I said nothing because I did not want to trigger a tearful reaction or a panic attack.

December 12 brought the first snow of the season.

At 5 a.m. on the next day the weatherman on WTIC AM reported that it was 8 degrees in Granby and 19 in neighboring East Granby.

On December 17 I bought a rib roast. Sue forgot about Tyesha’s confirmation. Then she also bought a rib roast because she forgot her shopping list, and my phone was off because I forgot to turn it back on after bridge.5 I discovered that for weeks she had been leaving me voicemail messages that I did not know about. We have become two incompetent old farts.

On December 21 we had five tables at the SBC game. Sue and I arrived too late for the holiday party because Sue went to the store at 4:30 p.m. to buy the fruit that she had promised to bring. The players gave me $130.

On December 23 very strong winds uprooted the pine tree in the front yard. I heard a loud crashing sound at about 5 a.m. The tree fell straight towards our house, but there was no damage at all because the top section landed harmlessly on the patio between the old section of the house and Sue’s garage.

The high temperature the next day was only 19. I got a letter from ConnectiCare. The premium for my dental policy went down from $79 to $56.

We did nothing special on Christmas day. Sue may have watched It’s a Wonderful Life,6 but I didn’t.

Crystal Lake Construction, the company that cleared the snow from our driveway and sidewalks chopped up and removed most of the fallen tree. They came back later for the stump.

On the same day I received an email from Mark Aquino about the new training required for directors at sectionals, On the 27th I met with the HBC directors after the bridge game. Peter Marcus, who generally knew these things, had reported that the new rules applied only to events with masterpoint limits in excess of 500.

On the last day of the year Michigan lost to TCU 51-45. Early in the game J. J. McCarthy threw two interceptions that were returned for touchdowns. It was a wretched end to an awful year.

A week later TCU got clobbered by Georgia in the championship game. U-M would have done better, but they probably would have lost.


1. By the fall of 2023 a small spot had appeared on the front of the sweatshirt. It looked like a grease stain, but on closer inspection it was obvious that the exterior had worn thin. I could hide the blemish with ink from a Sharpie pen, but that was not a good permanent solution.

2. STaC stands for “sectional tournament at clubs”. These were games held at clubs that awarded more points, and the overalls included all of the participating clubs. Regular STaCs paid silver points. The points in Royal STaCs were evenly split between black, red, gold, and silver points.

3. “Resident Alien” was originally shown on the Syfy channel. Sue and I watched season 1 and season 2 on the streaming service called Peacock. At the time it was free on Cox cable. Eventually they wanted people to buy monthly subscriptions and restricted the free option so much as to make it worthless.

4. Apparently Peoples United Bank wanted our mortgage off of its books when it was taken over by M&T bank. The five mortgage payments that I saved by this action more than covered the cost of the July tax bill, but someone should have told me that that amount would be due.

5. I did not learn how to put the Samsung cellphone on “vibrate” until much later. It was easy to do but not a bit intuitive.

6. All year long Sue watched TCM during every waking (and many sleeping) moment.

1996-2006 TSI: AdDept Client: Robinsons-May

May Co. department stores based in North Hollywood, CA. Continue reading

Robinsons-May was a chain of departments stores owned by the May Company. Its headquarters was in North Hollywood, CA. Most of its stores were in southern California, but eventually the advertising department in NoHo bought space and time for stores with various logos throughout the western states.

Rob-May’s headquarters was in the upper floors of this department store. It had the largest parking lot I had ever seen for one store, much more than needed.

TSI never pitched the AdDept system to the store’s advertising department. In 1996 the May Company decided to install AdDept in the department store divisions that were not already using it—Robinsons-May, Meier & Frank, Kaufmann’s, and Filene’s.These installations were quite different from the other systems that TSI had installed at May Co. divisions. They began with three days of rather intense sessions in TSI’s office in Enfield while the hardware was on order from IBM. We were teaching them about the system design of AdDept, and they were informing us about their policies and expectations for the system.

I later learned that the Northridge earthquake of 1994 had demolished the rest of the 25-acre Laurel Plaza, but Rob-May’s headquarters survived.

Previous May Co. installations had begun with a site visit in which I had learned about each department’s business procedures and priorities. TSI then presented a formal proposal for the base system and any custom code that I thought was needed. Only after the system had been delivered and installed did we provide training, and it always took place at the company’s location.

At some point in 1998 a group of people from Rob-May visited TSI’s office for orientation and training. Those sessions were also attended by people who would be involved with the installation at Meier & Frank (described here). Robert Myers, with whom we worked in the AdDept installation in the advertising department of the Foley’s division (described here), also was there to provide the perspective of a user of the system.

I found several photos that I snapped on the occasion of their visit as well as a dozen or so that I took in California. I also found text files containing notes from 1999-2003 that helped me remember some of the details of the installation and other happenings in my trips to southern California.

Rob-May’s training visit at TSI: The training sessions were held in what was ordinarily my office. All of my stuff was moved out. Everyone sat around tables, one of which I ordinarily used for a desk. Training booklets were provided for everyone. The photo to the lett was of one of the first sessions, in which Sandy Sant’Angelo (pink shirt on the right) showed the visitors how to sign on to the AS/400 and how the AdDept screens basically worked. Yes, we were still using “green screens”. We occasionally fielded complaints about them, but seldom from the people who actually used them.

This image has an empty alt attribute; its file name is MF_Table-1024x679.jpg

The photo on the right was taken after one of the training days in Enfield. On the last evening we all went to the Mill on the River restaurant, but I think that this photo might have been taken at a different place.

Robert Myers was seated next to me. In the photo he is on the far right. The other two people on his side of the table were Rusty Hansen1, the Planning Manager in the Rob-May advertising department and Beverly Curtis-Frethy2, the Controller. Across from Rusty was Doug Pease, TSI’s VP of Marketing. I don’t recall the name of the fellow across from Beverly. He might have been in charge of the department’s network. The other three people in the photo were from M&F.


Rusty Hansen was our primary liaison with Rob-May in the critical first few years.

The installation trip: The first of many enjoyable trips to Rob-May occurred a few weeks after the training session in Enfield. Doug and I flew to Los Angeles. from Hartford. We probably changed planes in Chicago. In those days I liked to fly on American Airlines because I could get frequent flyer miles both from the airline and from Avis for rental cars.

On those early trips I usually stayed at the Beverly Garland Holiday Inn3 in the Studio City neighborhood of North Hollywood, but I am pretty certain that Doug and I were advised to stay at the Sheraton in Studio City on the first trip to set up the AdDept system. I found a photo that I took of its entrnce

Robert was also present for at least part of this to provide another user’s perspective and to assist where he could. .

Rob-May treated us to meals with key employees more than once on that first trip and at least once on every subsequent trip. The smiling guy on the right across from Beverly (red coat) was Mario, the Direct Mail Manager. His last name was nowhere in my notes.

The main purpose of the visit was to install the AdDept software in the AS/400 that IBM had delivered. I did all of that myself. The secondary purpose was to make sure that a regimen had been set up whereby the tables that the system needed—newspapers and other vendors, selling departments, the organizational structure for the merchandise, employees, etc. I also needed to show Rusty how to set up user profiles both for the AS/400 and for AdDept and how to deal with the printers and errors reported by the system. Finally Doug and I needed to talk to the managers of the various areas of the advertising department to try to discover special needs and any procedures that were unique to Rob-May. For example, invoices from the Los Angeles Times were recorded in a general ledger account that was different from the one used for all of the other newspapers.

Beverly, Karen, and Robert at Karen’s favorite restaurant in Beverly Hills. Where was Doug?

Finally, and perhaps, most importantly, we got to meet Karen Jones, the Advertising Director. She provided us with insight as to the department’s highest priorities. Karen and I hit it off very well right from the start. She was (unduly) impressed by an analogy that I made: “Memory is to disk as electricity is to magnetism. If you lose power, the system loses what is in memory but retains what is stored magnetically on the disk.”

In retrospect this does not seem like a great pickup line to me, but she definitely became enamored of me and treated me royally whenever I visited Rob-May. I once casually mentioned to some employees at Rob-May that “Karen Jones loves me.” Everyone agreed. I did not think that we made good headway in the first year or two, but Karen always seemed to think that I could do anything.

Sonia.

My goal from the first trip was for the software for one of the media (newspaper, direct mail, or broadcast) produce something useful. It was very important that the system not be regarded as on that they fed a lot of information but got little in return.

As I usually did, I concentrated on printing a schedule for their newspaper advertising and the faxing to some papers of a set of insertion orders. To that end I worked closely with Sonia Ban. I think that there was still work needed on the schedule when I left, but we did manage to send some faxed insertion orders to newspapers, and they were impressed by that.


My home for the week.
View from the courtyard of the BG Hotel.

The new system: For various reasons the people in the IT Department of the May Co. decided that Rob-May’s system should be upgraded in 1999. The original system had been purchased from and installed by IBM. The new system was a model 270, and it was purchased from Savoir Technology Group, a company that was authorized to sell IBM midrange systems. I flew out to Robinsons-May to complete the process by installing the AdDept software on the 270 and migrating the data.

I still have the notes that I sent back to TSI about this trip. At the time American Airlines had a direct flight from Bradley International to LAX. I flew out on a Sunday morning and arrived early enough (gaining three hours) that I could pick up my rental car at Avis, drive to Malibu, the home of my icon, Jim Rockford, and spend some time at the beach.

I went to Topanga State Beach, which is in Malibu. It was pretty nice but cool. I don’t think that it even reached 80 degrees today, and there was a fairly strong breeze from the north. I made a little camp. I lay on my beach towel, listened to my CD’s, finished my Ethan Coen book4, and watched the surfers and the rest of the California scenery. I took a long walk all the way up and down the beach. I got a lot of sun. I think I am as dark now as my last day in Hawaii5. If I had stayed any longer, I would have been sunburned.

I think this was the first time since Hawaii that I have just goofed off during the day for more than an hour.

Incidentally, Malibu is where Jim Rockford parked his trailer on the beach. The Rockford Files is by far my favorite TV show ever. I looked for the trailer, but I didn’t find it6.

Valley Village Park is the green area in the middle. NoHo West is the new name of Laurel Plaza. I usually drove on the 101. The exit went right into Rob-May’s parking lot.

What I discovered on Monday did not meet my expectations. I had started the day at dawn by driving my rental car from the Beverly Garland Hotel to the park that was halfway to Rob-May to get my five mile run in. Then I returned to the hotel, showered, got dressed, ate breakfast, and drove to Rob-May. The following excerpt provides a glimpse into what it was like to be a cowboy coder at the turn of the century.

I expected the system to be set up and the TCP/IP connection established. I figured that I would install AdDept and BASIC. I would also migrate the user profiles and the data libraries from the old box. Instead, I found that the system was still in the box. I had to set it up using the instructions in the box. This went OK. However, when I got to the point at which I had to do a system save, it balked and said that QGPL and QUSRSYS were not installed. I had Rusty look through his boxes to see if he had system software. He did. I spent many hours installing the operating system and PTF’s. I kicked off the system save just before I left.

I don’t suppose there is any great harm. Everyone will have to use the old system tomorrow. Their connectivity consultant is coming in tomorrow. I hope he will be able to tell me how to do the TCP/IP connection.

Keep in mind that I was not (and am not) an engineer. Far from it. I am not good at this type of thing. I am good at designing systems and writing code. Things were still FUBB on Wednesday evening, when I wrote the following.

The problems we had here were cabling. They decided to run the new system on Ethernet rather than Token Ring, which meant that they had to change the hub into which they were plugged. The IT guy had no empty sockets. He unplugged something he thought was unimportant. It brought down the e-mail system. Before he found this out he was out putting out a fire somewhere else. People had a hard time chasing him down.

I don’t know if I got blamed by anyone for the company’s lack of email that day, but it would not surprise me. The dispatch I sent on Friday at least contained some good news.

Yesterday went much better. Their new system is now almost completely functional. I still spent most of the time putting out small fires. I ran CMPPFM last night for every member of QBASSRC to see if I can find any more changes that the black box was missing. Robinson’s new system is incredibly fast. Reports that took over half an hour run in one minute.

I figured out how to copy the system directory entries over to the new box. I had to copy a bunch of files from QUSRSYS that start with QAOKP.

I copied ADDEPT, QGPL, and QUSRSYS from the old machine to the new one and named them ADDEPTOLD, OLDQGPL, and OLDQUSRSYS. Last night I ran the source comparison program on QBASSRC in ADDEPT. I printed out the differences and was surprised at how many there were. I then realized that the old box was a week ahead of the 150 at TSI. I thought for sure that I checked this. I created a change library but there was no time to install it. I will have to do it after hours. This cut down on the number of differences, but there is still be a pretty good number. There must be a flaw in my updating routine.

By Thursday evening Rob-May had successfully used the system for one full day. I left fairly confident that the people in TSI’s office could deal with any remaining glitches. However, one of the last notes that I sent back to the office was prescient.

These guys need a lot of training. Most of them do not know what an error is and what to do about it. Rusty just kind of lets them go on their own, even the ones that he works with.

I flew back on Friday. It was an excruciating experience. Seven and a half hours after I left the hotel I was still in LAX! I wrote the following when we had finally boarded.

LAX, which is my least favorite airport in the country, was playing some kind of shrieking sound over the intercom the last 20 minutes that we were there. I was afraid I would miss an announcement, so I had put my CD player and headphones away. A couple to my left has not one but two babies. They paid for two tickets, but were using two rows! After they made us get off7, the situation became so ridiculous that I took it easier. This lasted until about ten minutes ago when the stewardess whacked my elbow, which was not sticking out at all. At the time it was about 40 degrees in the cabin. After takeoff it went up to about 90. Now it is dropping again.


The new team: The turn of the century brought a lot of changeover among the employees at Rob-May with whom TSI dealt. My notes said that when I came to install the new box, Karen Elmo had been replaced by Heidi Houghton. I have a vague recollection of Karen Elmo, but none of Heidi. The notes also report that I worked with the Co-op Coordinator, Doyle O’Dell, who asked for a report of committed co-op v. actual. I was able to show report #DM594 to him. I took a photo of him; he evidently was happy with the report.

Mary Ng at Rob-May.

The biggest changes happened in 2000. Rusty Hansen was replaced by Mary Ng8, and Beverly Curtis Fethy’s replacement was Steve Ornee9. Mary was the new liaison with TSI, and we worked closely together for several years. Chad Sesser’s title was Newspaper Analyst. He reported to Karen Jones.

The notes that I have from the three-day trip in October of 2000 show that Mary was very direct about what she wanted from AdDept.

Direct mail was on the menu for lunch in the Rob-May cafeteria with (I think) Kyle Levine11, Mary, and Dan Rothbauer12, the Direct Mail Manager.

Mary said that their objectives are to do all of direct mail on AdDept, to pay all invoices on AdDept and to upload them to CAPS10, to use AdDept for closing, and to use AdDept for planning. This was way too much to cover in three days. Even with three days I was barely able to gather enough information to put together a game plan.

They wanted to know which division they should visit if they wanted to see how to use AdDept for direct mail. I recommended Kaufmann’s. Lord & Taylor uses AdDept extensively for direct mail, but they do not use our cost accounting for closing of direct mail.

Chad is on the left. I don’t remember the fellow with whom he was talking.

I also spent quite a bit of time with Chad Sesser. He told us that he had already downloaded sales from the mainframe at least once. He did not remember how he had done it, but he knew the name of the person in their Information Services department who had helped him.

On the last evening Karen Jones again sprang for supper at the restaurant in Beverly Hills. I might have gotten lost crossing the hills; I distinctly remember that I did on one occasion.

At the restaurant I noticed a blonde woman who was much more buxom than Ellie Mae Clampett. She was sitting with some other people a few tables away from the group from Rob-May. The most astounding thing to me was that for all of the time that we were there—which must have been at least ninety minutes—she was talking on her cellphone while paying scant attention to anyone at her table.

I should mention that I did not have a cellphone in 2003, and the people who talked on them loudly in airports bothered me a lot. I could not imagine anyone answering a phone in a restaurant, much less talking for an extended period. It seemed unimaginably rude to me, but I realized that I was partaking of a totally different culture in Milburn Drysdale’s town.


The projects: TSI did quite a bit of custom coding for Robinsons-May. We also helped them to integrate the data from M&F when the responsibility for managing the stores previously in that division was transferred to North Hollywood. Fortunately, their 270 was easily up to this task. I did not need to travel to California to install another upgrade.

Rob-May had two types of ads that I had never heard of: TMC’s and PWP’s. TMC stands for “total market coverage”. On certain days of the week or on special occasions some newspapers delivered a greatly reduced version of their paper to all households in an area that did not subscribe to the paper. If the same ad (ROP or insert) was run in the regular edition and this reduced edition, it had a higher rate because more eyeballs would see it.

I don’t remember what a PWP was, but I think that the concept was similar. Newspapers were desperate to retain the same level of revenue even as their circulations shrank in the twenty-first century.

My first visit to Rob-May after Mary Ng’s arrival triggered a very large number of fixes (changed for free) and requests for changes (quoted). This was definitely good news in that they were finally interested in taking full advantage of the system. On the other hand, it meant more pressure on the programming staff to produce what Rob-May—and other clients—needed in a reasonable amount of time.

The programming that was most valuable from TSI’s perspective was constructing an interface with another system. In some cases AdDept was the sending system; in others it was the receiver. Our expense invoice entry and claims system had the ability to feed the corresponding corporate accounting system (CAPS). Several changes had to be made to this module to accommodate peculiarities at Rob-May.

Our sales analysis and productivity programs used tables that were fed by the corporate sales system. Most of the May Co. divisions used the same ad agency (Doner) for broadcast. The agency sent a file to Rob-May. The departmental employees ran a program that TSI provided to update the broadcast section of the schedule in AdDept.

The last item on my notes from the trip in April of 2003 reported:

I spent ten minutes talking with Chad, Bobby McIntosh14, and the QPS programmer about the interface that they want to create. Nothing came of it.

Chad said that he will write up the details of what they would like the QPS interface to do. We can then quote it. The problem that he could not handle with query is how to treat sections. QPS has a job for each page, but the media schedule is on the book.

Bobby McIntosh was the Manager of Advertising Systems. The advertising production area used the Quark Publishing System (QPS) to manage the workflow of some of their direct mail catalogs and newspaper ads. I do not remember this meeting described above at all. If we were to undertake an interface like this, it would have been a massive job that would have taken at least several months. Therefore, I don’t think that we ever got to the point quoting construction of the interface.


My adventures in southern California: North Hollywood is best known for the unbelievable attempted bank robbery in 1997 at a Bank of America branch that was only a mile or so north of the Rob-May headquarters. The two robbers wore home-made body armor and bore much better weapons than the police. Foiled in their escape, they shot it out with the lawmen for an extended period of time. They were eventually killed, but not before the two sides discharged roughly two thousand bullets. Twelve police officers and eight civilians were wounded, but no one besides the perpetrators died.

A slightly fictionalized made-for-TV movie about the incident aired in 2003. No one from Rob-May ever mentioned it in my presence. If I had not seen the movie, I probably never would have known about it.

The LAPD Museum has an exhibit that features the perpetrators, their weapons, and their body armor. Because it was not opened until 2007, I never went there. By then Macy’s had taken over the May Co., and Rob-May was no longer a client.

OK, there was a little fire damage.

The most interesting thing that I saw in North Hollywood was an apartment building that had a large sign on it offering “Free Rent”. I took a photo of it from my rental car.

At the time TSI was actively looking for a new site for our office. I sent an email to Denise Bessette, who ran the office when I was out of town, about it. I suggested that we move our operation to North Hollywood in order to take advantage of this opportunity. If we had rented a handful of apartments, we would have had plenty of room to grow our business. For some reason she did not urge me to sign a $0 lease while I was in the vicinity.

One evening I decided to take a drive into Hollywood itself. I arrived at the corner of North Highland Ave. and Hollywood Blvd., where I saw a throng of people around the Ripley’s Believe it or not. The whole neighborhood was incredibly touristy. I did not even park my car. I drove back to my hotel in Studio City as quickly as I could.

For my last few trips to Rob-May I abandoned Beverly Garland and drove a little farther north to stay at a Hampton Inn. I did this for a couple of reasons. I had found that I liked Hampton Inns better than other hotels. I had an American Express card that I used for stays at Hamptons and other Hilton hotels. This paid off in free stays, which I used either for business trips or vacations.

I also was not enamored with the neighborhood in Studio City. I only found one place to run, and it was a little boring. I had to make several circuits of the path in the park, and the scenery no longer interested me. The biggest factor, however, was food. I had not been able to find many places that served tasty and healthy meals and also could be used—takeout or sit down—comfortably by a lone diner. My notes of July 1999 reported:

I had trouble finding affordable edible food in California. I ended up eating twice at Koo Koo Roo15, which has vegetables. The problem is that the only main courses they serve are rotisserie chicken and ¼ pound of turkey. I had the chicken both times.

The closest Hampton Inn was in Santa Clarita. The drive did not bother me much. The inconvenience was more than offset by the free breakfasts and occasional free snack in the evening. It was close to a large suburban shopping center. I don’t remember exactly where I ate, but I had no problem finding what suitable restaurants.

The best aspect of staying in Santa Clarita was that I discovered a really interesting trail in Quigley Canyon, a park that is very close to Gene Autry’s Melody Ranch. I really enjoyed running through the hills in the park. I had to climb a fairly steep incline to reach the trail that ran along a ridge. A sign at the trailhead warned about snakes and mountain lions, but I never encountered any wildlife while I was running.


Departure: I almost always flew back to Connecticut on a red-eye flight. I would leave LAX at 9 p.m. or later, arrive somewhere on the eastern side of the Mississippi at dawn or earlier, change planes, and then catch another flight to Bradley.

I always filled the gas tank before returning the car to Avis. I once made the mistake of stopping at a gas station in south-central L.A., an area that was close enough to LAX that the gas gauge would appear full. It was past sundown, and the place was not well lit. This was one of the very few times in my life that I felt afraid. I had lived for over three years in inner-city Detroit, but this area was fairly notorious because of the Rodney King incident.

What was scary about this gas station was that a few young men were walking around and approaching customers who were pumping gas. One came up to me and asked me something. I made some kind of noncommittal reply. He was annoyed with my response, but he did not do anything. I got back in my car and returned to the highway with deliberate speed.

On another occasion Karen Jones took me and a group of employees to a restaurant that was in either Burbank or Pasadena. I had my car, and after supper someone outlined for me how to get to LAX. Everyone assured me that I had plenty of time to make my flight. I probably did, but I made a wrong turn somewhere, and by the time that I arrived at the Avis counter, I was really pressed for time.

This was the first and only time that it took a long time to check my car back in at an Avis location. In every other instance no more than five minutes was required. However, this time there was a long line that moved very slowly. By the time that I returned the car and boarded the Avis bus, there was little chance of arriving at the gate in time for my overnight flight on Delta16 to Hartford by way of Atlanta.

When the bus let me off at the terminal I rushed up to the Delta desk with my suitcase. The agent confirmed that I had missed my flight. She then calmly booked me on a different flight that went to Bradley through Cincinnati and was leaving within the hour. I was not charged anything extra for this change, and I arrived in Connecticut less than a half hour later than my scheduled arrival time.

Epilogue: Rob-May used the AdDept system until 2005 or 2006 after the May Co. was purchased by Macy’s. On August 30, 2005, administration of the stores was transferred to another AdDept client, Macy’s West in San Francisco. The history of the installation at Macy’s West is detailed here.

The store in North Hollywood was turned into a Macy’s. It and its oversized parking lot stayed open until October of 2016. The entire acreage is still, six years later, in the process of being transformed into a mixed-use area renamed NoHo West. The retail part of the project evidently suffered from the emergence of the pandemic. A directory map can be found here.

An aerial photo of NoHo West taken in 2019, at which time it was described as “fully framed”.

1. Rusty Hansen does not seem to have an Internet presence in 2022, but I did receive a phone call from him once after he left Rob-May in 2000. Jim Lowe, TSI’s marketing person, and I later talked with him briefly at his new place of employment, Wherehouse Music in Torrance. That experience has been recounted here.

2. Beverly Curtis-Frethy left Rob-May in December of 1999. Her LinkedIn page is here.

3. Beverly Garland was an actress in Hollywood. Among many other roles she was Fred McMurray’s wife in the last few years of My Three Sons. She died in 2008, but her hotel still is thriving in 2022, and it is still a Holiday Inn.

4. I don’t remember reading a book by Ethan Coen. Since my notes did not mention the name or describe the plot, it might have been Gates of Eden, a book of short stories published in 1998.

5. This refers to the trip that Sue, Doug, and I took in 1995 to pitch the AdDept system to Liberty House. The description begins here and continues in two subsequent blog entries.

6. I am almost positive that I have seen every episode of The Rockford Files several times. The only bad one is the first one, the pilot, which had a different Rocky and was too much like Philip Marlow. Rockford lived at 29 Cove Road in Paradise Cove in Malibu. The beach that I went to was approximately twelve miles east of Paradise Cove.

At some point on one of my trips I took a late evening photo of the Los Angeles River. It is posted at the right. The river bed was concrete, and the trickle of water that it contained was laughable.

I could swear that back in the seventies I saw on an episode of The Rockford Files a chase scene that took place in the river itself. However, when I watched all of the episodes again (and again) in the twenty-first century first on MyTV and then on Peacock, I never saw such a scene. The show was recently removed from Peacock. I may never know for certain about that chase scene.

7. There was some kind of hydraulic leak that forced us to leave our scheduled plane and board a different one.

Mary Ng.

8. Mary Ng worked at Rob-May until 2005. Her Linked-In page is here.

9. Steve Ornee was employed at Rob-May until 2006. His Linked-In page is here.

10. CAPS was the mainframe corporate accounting system. It was located in St. Louis.

Kyle.

11. Kyle Levine worked at Rob-May until 2004. His LinkedIn page is here.

Dan.

12. Dan Rothbauer did not leave Rob-May until 2006. His LinkedIn page is here.

13. I still hate cellphones in 2022. While sitting in my right front pants pocket my first “smart phone” ordered pizzas on its own. I did not mourn when it somehow got fried by European current. That story, and a lot more is detailed here. Its replacement has not ordered pizza yet, but it did turn itself on while resting in the right front pocket of my blue jeans. I was playing bridge at the time.

Bobby.

14. Bobby McIntosh stayed at Rob-May until 2006. His LinkedIn page is here.

15. Koo Koo Roo went out of business in 2014.

16. By this time I flew on Delta whenever I could. Delta had the most connections to places that I often visited, and I had a Delta American Express card on which I accumulated thousands of valuable miles that I used for vacations.