2005-2011 Jim Wavada’s Time in Enfield

Jim Wavada living in New England? Continue reading

Documentation: I found very few notes about the events described in this entry. Sue supplied a few details as well as a book of photos that she had made for my dad. I know from a note on the back of one photo that the move occurred in October of 2005, when my dad was eighty-one years old. It just occurred to me that the transition occurred around what would have been my mom’s eightieth birthday on October 2. That probably also weighed on dad’s mind as he contemplated his future. Most of the following is therefore based on my memory, which may, of course, be faulty.

I should mention in passing that during the entire period our house in Enfield was such a gigantic mess that we never invited any friends over for any purpose.


The problem: In 2005 my dad was diagnosed with macular degeneration. Since he had already lost the vision in one eye to a detached retina, his vision was quite poor at this time. He still had a car and a driver’s license, but there was no way that he could drive. His doctor had prescribe the recently authorized periodic injections that arrested but did not usually reverse the degeneration. He also certified that dad was legally blind, which was useful for tax purposes. There was virtually no public transportation in the area in which he lived, suburban Johnson County, KS. If he stayed there, he would need to depend on his friends or expensive taxis.

Six years earlier my sister Jamie had cut off contact with my dad, or maybe vice-versa. I could see no reason to involve her in the problems.

I discussed the situation with my wife Sue. She agreed that he should come to Connecticut and live near us. He could live in an apartment for a while. If and when we added on to the house (that project was described here), he could come live with us. I talked with dad on the phone about moving to Connecticut. He was surprised but pleased.

Planning the move: In 2005 I was extremely busy with several monstrous projects at TSI. At the time Sue was no longer working at TSI’s office (explained here). She spent quite a bit of time with her father-in-law, Chick Comparetto. Sue helped dad pick out an apartment. I cannot remember whether he came out to Connecticut. She might have just described the choices to him over the phone. At the time Enfield had a few rather large apartment complexes and a greater number of smaller ones. If the search was expanded to the neighboring towns of Suffield, Longmeadow, Somers, and East Windsor, the selection would be much larger.

Fox Hill was an easy drive from our house.

I was not involved in this process. I am pretty sure that dad ruled out Bigelow Commons because he could not abide the notion of living in what was formerly a carpet factory. Instead he chose Fox Hill, which was near the corner of Elm St. and Elm St.1

My dad wanted me to come to Kansas City and drive his Ford Taurus back to Connecticut. He knew that my Saturn was pretty old, and he wanted to give me the Taurus, but I did not want it. At the time the Saturn suited my purposes. When I eventually abandoned the Saturn I wanted to pick out my own car. Furthermore, I could not afford to spend several days getting the car to Enfield. So, on my advice he sold it. I don’t know the details.

In addition to his vision problems, my dad also had mobility issues. He had had one hip replaced, and the doctor advised him that the other hip was nearly as bad. After the surgery and therapy he could walk well enough. He could even ascend and descend stairs, but he went slowly and he need a railing.


I certainly don’t remember the chandelier.

Living at Fox Hill: Someone helped my dad pack up his belongings at his apartment. He engaged movers to take them to Connecticut. He flew to Bradley by himself. Sue picked him up at the airport.

The movers did not arrive on time. So, my dad and Sue spent an entire day sitting in an empty apartment. I am not sure where he stayed that night. There are several hotels in Enfield.

My dad’s apartment was on the first floor. Since there were no elevators, he would not accept a second-floor unit.

The apartment was not fancy. It had a bedroom, a living room, and a small kitchen. I seem to remember a picture window, too. It was at least two or three steps down from his place in Overland Park.

Sue took these two photos on the day that dad’s furnishings were due to arrive.

I had not considered it beforehand, but my dad would obviously need to do laundry. He occasionally brought a load over to our house, and one of use ran them through our washer and dryer. Most of the time he did his own laundry. He mixed everything together in one laundry bag. The closest laundry room was in the basement of another building. He had to walk there, throw his bag down to the bottom of the staircase, walk down the stairs, open the door, and go inside. The hard part was returning. He had to drag his laundry bag up the stairs.

What did he do with the pants and shirts that needed to be hung? He had them dry-cleaned. Either Sue or I took him to the cleaners, probably E-Jay’s on Hazard Ave. It was about the same distance from Fox Hill as our house was, and we drove by it almost no matter where we were going.

The machines in the laundry room at Fox Hill did not accept coins. They accepted only debit cards issued by the office at Fox Hill, which was quite a distance from my dad’s apartment. So, Sue and I would often stop by the office so that he could pay his rent or boost the balance in his laundry account.

Dad stayed at Fox Hill for more than a year, but a little later he felt that the place was becoming dangerous, and he was no longer comfortable living there. He witnessed some mild violence, and he told me that he was sure that there were drug transactions going on. I don’t know if he was right, but he definitely wanted out. I remember that he wrote a letter complaining about an incident that he witnessed and posted it on a website set up for that purpose. Soon after it was posted, several letters praising Fox Hill appeared. It appeared to me that they had all been written by the same person.

Sue once again helped dad find an apartment. I know that they drove to a house in Suffield that was renting a few rooms. He did not like it, but he did like Bigelow Commons when he finally visited it. I took him there to see it before he signed the lease. He asked me what I thought of it. I told him that if this was the same price as Fox Hill, I could not believe that he ever chose Fox Hill. He assured me that it was the same price.

I don’t know what was involved in transporting his belongings to his new apartment.


Living at Bigelow Commons: Dad’s apartment was on the second floor of the southernmost building at Bigelow Commons. There was an elevator just inside the door, and his room was close to both the elevator and the laundry room. He bought a small cart that he could put his laundry in. This was a far superior approach to what he went through at Fox Hill. He also located a dry cleaner that was within a few blocks of Bigelow.

The main reason that Bigelow was not able to charge more was probably because of its location in the middle of Thompsonville. The surrounding neighborhood could be a little rough, but the compound itself seemed plenty safe. If I lived there, I would be worried about my car being broken into or stolen. The parking lot was much more easily accessible than at Fox Hill. That was not a concern for my dad, of course. He did not have a car.

The biggest problem that my dad had at Bigelow was dealing with the windows, which were old and heavy. I could push them up and pull them down without much problem, but that was fifteen years ago. I wonder if I could still deal with them as easily in 2023 at the age of seventy-five..

Dad much preferred the atmosphere and the people at Bigelow. I don’t remember him complaining about anyone there, even the management..


Getting around Enfield: My dad was reasonably independent. I visited him once or twice a week when I was in town. We sometimes ate breakfast at his favorite place, the Farmer’s Daughter Cafe on Mountain Road in West Suffield. It was located in a small strip mall more than twenty minutes from our house. Sue sometimes joined us or took him there when I was out of town.

On most Wednesdays we would eat lunch together at Friendly’s near the Enfield Square mall. We both always ordered the same thing. He had the Senior Turkey Club Super-Melt and coffee. I had the Reuben Super-Melt and a glass of Diet Coke. The waitresses all knew us and treated us like royalty. They especially loved my dad, who insisted on paying and was a big tipper.

I always drove both of us from Friendly’s to Bigelow, but sometimes when I went to pick him up he was already at the mall. He had gone there to walk from one end to the other. He was very proud of being able to do this. He often told me that he thought that he “had a stride.”

How did he get to the mall? Enfield had a free bus service for seniors called Dial-a-Ride. He would call in to make an appointment. The bus would pick him up at the parking lot near his door and take him to the doctor’s office or any other location in Enfield.

It was a terrific service for seniors, and my dad definitely appreciated it. When you called for an appointment, you could specify the time and destination, but you could not specify the driver. My dad did not appreciate one of the bus drivers, who insisted on proselytizing his right-wing political views willy nilly to all the passengers. My dad complained about this guy almost every time that we were together.


Trying to read: After he retired my dad enjoyed four pastimes above others—golf, travel, reading, and writing. He played a lot of golf in the early years with my mom or with some friends. His hip and vision problems eliminated his favorite form of exercise, and I could not name what was second.

When mom was alive they traveled some together, but after her condition deteriorated it was difficult. After she died my dad took two big trips, one to France with a group of strangers who were part of a Catholic group and one to Ireland with Cadie Mapes, his granddaughter. I don’t know how much he enjoyed either trip. What he could get out of them was severely limited by his poor vision and his mobility issues. I know only that he loved the side trip to Normandy and had trouble getting along with Cadie in Ireland. The only trips that he made when he was living in Enfield were when dad and I attended two funerals in Trenton, MO. They have been described here.

He was able to write three books after he retired, and he was a voracious reader while he still had one good eye. The one thing that he really wanted while he was in Enfield was to be able to read books, magazines, newspapers, and the labels on items at stores. A fair amount of the time that we were together were attempts to help in this regard.

I had heard somewhere about machines that helped people with poor vision by projecting on a computer screen a greatly magnified version of something printed using closed-circuit television. We made an appointment to see one of these machines at a store in, if I remember correctly, Cheshire, CT, which was a drive of over an hour from Enfield.

For some reason we had to wait for fifteen or twenty minutes before someone could help us. There was little to do while we waited. The store had some magnifying glasses and a hand-held electronic magnifier, but that was all except for the CCTV machines.

They didn’t come with barf bags.

Finally someone was available to demonstrate how the system worked to my dad. He (or maybe it was a she) sat my dad in front of the machine and asked him to look at the screen. Meanwhile he had to manipulate the magazine, which was a few inches under the camera. My dad had been trying to do this for less than five minutes when he became physically ill. The combination of the reading and the maneuvering of the text for some reason made him nauseous.

The salesperson and I had to help him to another chair away from the machine. It took him more than fifteen minutes to regain his equilibrium. The salesperson insisted that he would get used to it, but there was no sale on that day. Dad later purchased one of those hand-held magnifiers. He brought it with him to stores

On the way back to Enfield my dad confided to me that he had never vomited in his life. What? He was in the army in the Pacific. He must have gotten some bad food or bad hooch, right? And he worked in advertising for decades. He must have had one too many at least once, right?

No, I believe him. He was a unique person. He also told me that he had never had a dream, or at least he had never awakened remembering his dream. That may have been true when he told me, but I am almost certain that he had a real doozy later.

I inherited some of his audio books.

I knew how important newspapers and magazines were to my dad. I contacted an agency that provided special radios that had someone reading articles and stories from newspapers all day long. I got one for him, and he used it for a while. I also purchased some audio books for him and kindle books that he played on his computer. I remember that I came up with a trick on Kindle that worked until they upgraded the software. I complained about it, but whoever I dealt with insisted that the feature that I employed was unintentional and would not be added back. I don’t remember the details.

Writing was another story. He had never learned to type. So, even when his vision was not too bad, he struggled with typing on a computer. I adjusted the font size of his screen so that when he wrote something it was very large. However, he was also not adept at moving the cursor around on the screen. There really was no way for him to write much or to edit what he had written on the computer. Mostly he just sent me emails. He was definitely frustrated by this.


Errands: I don’t think that I ever took my dad to see any of his doctors. He generally took the Dial-a-Ride bus or asked Sue to take him. However, I often brought him to other places. Our first stop was usually the ATM at Webster Bank to withdraw cash. This was the only use that he made of his debit card. He had plenty of spending money. He had a good pension from BMA in addition to Social Security and interest on bonds. His expenses were low, and he had excellent health insurance to supplement Medicare. When he died in 2011 I discovered that his financial situation was better than I had guessed.

If I came to see him in the morning, which I did every Sunday, I stopped at McDonald’s and picked up a sausage biscuit with egg sandwich and a senior coffee for him.

We almost always stopped at Stop and Shop. He liked the salad bar there. Although he seldom consumed anything that was green besides string beans, he filled up a large container with fruit. He always paid cash, and he never bothered with coins. When he got back to the apartment he put all the change in a big bowl.

Another common stop was CVS to pick up extra-strength Tylenol for his arthritis. I tried to convince him that Tylenol had only one active ingredient, acetaminophen, which could be purchased much more cheaply under the store’s label. He would have none of it. He was loyal to brands that worked for him. I am like that to some extent, but when it comes to drugs that must list all of the active ingredients, I go for the cheap ones that do not waste money on advertising. Especially if there is only one ingredient.

My dad printed out emails that were sent to him because it was too difficult for him to read them on the screen. I set it up for them to be printed using a very large font. Consequently he went through quite a bit of ink for his HP inkjet printer. The ink cartridges for these printers were nearly as expensive as the computers themselves. I discovered a place on the Internet where one could purchase ink for the cartridges. It was possible—but not easy—to refill empty cartridges. I did this for him for a few months. Eventually it upset him to see me spending time doing this, and he asked me to just buy him new cartridges.

After his Kansas driver’s license expired he needed to obtain an official Connecticut ID. I think that Sue helped him with this. It involved as much rigamarole as obtaining a driver’s license, maybe more.

I took dad to church every Sunday. When he lived at Fox Hill, although other churches were closer, he went to Holy Family church2 on the south side of town.

After he moved to Bigelow Commons he went to St. Adalbert’s, which was just a few blocks away from his apartment. Quite a few steps led from the sidewalk to the church. After a while he needed to use the elevator.

I would let him off, do something for a half hour or so, and then drive back to the church to pick him up. He never tried to persuade me to join him.

Every so often my dad sent me a list of groceries to order for delivery to his apartment. At first we used Pea Pod to order from Stop and Shop. When Geissler’s expanded its delivery area to Enfield, we switched to them.

Finances and taxes: Dad wrote his own checks, but he was utterly incapable of balancing his checkbook. I had to take over that responsibility before he even moved to Connecticut. I don’t remember how he provided the information to me. Maybe I did it on his computer.

I also did his taxes. They were very easy except for the first year in which he had to file in both Connecticut and Kansas. He always paid on time. I remember that for some reason he had a dispute with the IRS about his pension, which had been passed from one insurance company to another after he retired. He was upset at the insurance company more than the IRS. He was greatly relieved when the whole mess was straightened out in his favor.

I don’t know if he worked with a lawyer on this, but his personal affairs were in excellent condition at the time of his second fall.


The Lisellas built this house in 2007.

Visits to the Lisellas: My dad naturally wanted to visit his grandchildren, all of whom were living in nearby West Springfield, MA, as much as possible. My sister Jamie was living elsewhere (explained here), but her ex husband Joe Lisella and his new wife Jenna (who was thirteen years younger than Jamie), seemed happy to involve dad, as well as Sue and me, in holidays and other events.

I don’t know if my dad enjoyed these occasions or not. He was much more sociable than I ever was, but the whole thing was awkward for him. Divorce was unheard of in his family, he did not know any of the other adults in attendance, he could hear but not see what was going on, and once he parked himself in an easy chair, it was hard for him to get up. The kids, especially Gina, treated him well, but he was obviously uncomfortable. I was, too.

I don’t remember any of them visiting my dad until his last days after the second fall.


Miscellaneous memories: My dad and I sometimes watched college football games together on his plasma-screen television3. He actually listened more than watched. I remember that he used the television for several months before we realized that it was not set to show high-density programs. A simple adjustment greatly improved the viewing, at least for me.

Sue tried to involve dad in the senior social life in Enfield as she had for Chick Comparetto. Dad did not think much of Chick, but he liked some of the other people.

My dad was not much of a cook, but he used his George Foreman grill to cook steaks and chicken fillets. He loved it when we took him to a restaurant for supper. He could not read the menu, and so he usually ordered Chicken Alfredo.

Dad and I had a long-standing argument about who was the worst president of all time, Richard Nixon or George W. Bush. He said that it was Bush because he had attacked Iraq even though Iraq had done nothing to the U.S. I claimed that it was Nixon because of his needless extension of the Vietnam War, his secret war in Laos, and his overthrow of the democratically elected government in Chile.

I may have been prejudiced because Nixon was president when I was drafted. I always suspected that dad had voted for Tricky Dick in 1972 and was therefore sheepish about criticizing Nixon’s presidency. I admit that I had no direct evidence, but I remembered how vociferous he was about Nixon’s deviousness when he ran in 1960, and I know that dad supported the War in Vietnam until the publication of the Pentagon Papers,


The first fall: I think that the first fall happened in late 2010 or early 2011. My dad was in his bedroom. He might have been going from his bed to the bathroom, a distance of a couple of yards, when he fell. The lights must have been off because he was not able to get to his feet and he was disoriented enough that he ended up in the closet.

At some point on the following day the delivery man from Geissler’s knocked on the door. When no one answered, he contacted someone at the office. They did a wellness check and found my dad in some sort of pitiable position. An ambulance took him to Johnson Memorial Hospital on the far west side of Stafford. They called me to tell me what happened.

I visited him in the hospital several times. I never was certain what exactly was wrong with him. He could not walk, but when I asked the doctor what was preventing him from walking, he just said that that was a good question.

The doctor was most concerned about dad’s mental state. My dad had told him that he had been in Milwaukee with some friends of his. The doctor, of course, thought that he was hallucinating. I told him that a more likely explanation was that he had dreamt about being in Milwaukee, he remembered the dream, and he was unable to disassociate it from real experiences because he no practice at doing so. I do it almost every morning, but he claimed that he had never had a dream.

The doctor also asked if he was reckless. He was afraid of releasing a man with poor vision and mobility to live by himself. I assured him that he was the most careful person whom I knew, and, if anything, he was paranoid about fire, getting mugged, and other potential hazards.

After a few days he was walking behind a walker. He never did regain the ability to walk without one. The doctor told me that he would release him, but they wanted him to go to a nursing home for a while. They asked me to select the one that they would release him to. I picked Blair Manor4 on Hazard Ave., a few miles from our house. I knew nothing about nursing homes. I just picked the one that was closest to our house.

My dad’s stay at Blair Manor was not a happy one. On my first visit he was having paranoid hallucinations. He informed me that the nurses were trying to kill him, and instructions to them were being broadcast over the television. At the time Meet the Press was on someone’s set within earshot. I tried to calm him down, but he just got frustrated that I—of all people—would leave him in this perilous situation.

I talked to the nurse about this episode. She said that he had been taking some drugs that could cause such symptoms. She said that she would report it to the doctor. She did, and he altered the dosage, and dad was all right after that. It shook me up pretty thoroughly.

Dad later asked me if he had made a fool out of himself. I said, “No, powerful drugs prescribed by your doctor made you act like that. The nurse said that it happened frequently.” Even so, he hated the place and wanted to depart as soon as possible. They finally let him depart. I brought him to his apartment. The people at Bigelow Commons were very happy when he was able to return.

I don’t know how long the period was during which he needed his walker to get around. I remember going to Friendly’s quite a few times.


The second fall took place in August of 2011. It was shortly before his 87th birthday, which was on August 25. On this occasion he fell down in the laundry room. He used his wheeled laundry cart as a walker when he did his laundry. Someone found him there unconscious. An ambulance took him to Hartford Hospital.

Early the next Sunday morning I got a phone call that we should hurry to the hospital. Sue and I rushed there. The nurse said that she did not know why the doctor had ordered that such a notice be sent. Dad was still unconscious, but the nurse said that there was no imminent danger of him dying.

A few days later the doctor in charge told me that his systems were “just worn out”, and he should receive palliative care. It could be at the hospital, at a nursing home, or at a house. I told them that we would not be able to do it, and I could see no reason to move him to a nursing home. So, he stayed at Hartford Hospital. I visited him every day, but he never communicated.

Some of the Lisellas came by on September 12. They were shocked and saddened by his appearance. He died on September 13, 2011.

The story of his funeral and other arrangements has been posted here.


1. This looks like a typo, but it isn’t. Westbound Elm St., a major four-lane road (CT 220) north of Enfield Square Mall, makes not one, but two right turns at intersections where the road itself continues onward. It then strangely transforms itself into North St. where the latter appears on its left.

2. In 2017 St. Bernard’s and Holy Family merged to form one parish called St. Jeanne Jugan Parish. In 2022 St. Martha’s and St. A’s also joined. I guess that the administrative offices are at Holy Family. The schools are at St. Bernard’s. There was also a church in Thompsonville called St. Patrick’s. It had previously merged with St. A’s. I think that all five churches are still open in 2023.

3. We still have that television in 2023. Sue watches it in bed when I have gone to sleep.

4. Blair Manor was closed in 2017. It was subsequently converted to “assisted living” apartments.

2001-2008 9/11 and Bush’s Wars

A tragic tale of two millionaire wannabes: the Saudi terrorist, the cowboy president, and what they wrought. Continue reading

I wrote this entry on September 11, 2001, the twentieth anniversary of the famous terrorist incident. 9/11/01 was a Tuesday. We had a full house at TSI’s office in East Windsor—Sandy Sant’Angelo, Nadine Holmes, Harry Burt, Brian Rolllet, Denise Bessette, and myself. Sandy either was either listening to a radio, or she was surfing the Internet. She told the rest of us. I cannot remember whether everyone stopped working or not.

I was not even a little surprised that something like this had happened. I had followed developments in the Middle East since I debated and gave extemporaneous speeches about foreign policy when I was in high school. Also, there had already been some close calls. In 1993 a member of a group called Al-Qaeda, Ramzi Yusef, had set off a very destructive bomb in a basement parking lot of the World Trade Center.

A country can’t just take another country’s land and colonize it little by little.

For a long time Arabs who were not lucky enough to control oil deposits had been treated very shabbily by the West. The big issue, of course, was the fact that after World War II the Palestinians had been summarily evicted from the land in which they had resided for decades and replaced by Jewish refugees from the Pale and from western countries. At the same time Israel had been assisted by the United States in developing a very strong army with an impressive arsenal that included nuclear weapons and the means to deliver them.

Little by little the Israeli government had limited the rights of non-Jews and, after the Six-Day War in 1967, had authorized hundreds of thousands of settlers to seize property on the West Bank previously owned by the Palestinians. Another factor was the fact that one of Islam’s holiest places had also been seized during the war and access to it was subsequently controlled by the Israelis. On several occasions a peace negotiations between the two sides had been attempted, but nothing much ever happened.

For more than fifty years any attempt to address these issues in the United Nations was thwarted by the U.S. So, it was no surprise to me that a very large number of people in the Middle East felt great animosity toward America.


BDL was my starting and ending point.

In 2001 and the previous few years I had been traveling all over the country1, almost always by airplane (anecdotes recounted here). I was lucky that most major airlines scheduled flights at the local airport, Bradley International, but almost all my itineraries required a layover at a hub. So, I was quite familiar with the security arrangements at airports around the country. At most airports security was run by the airlines themselves or by contractors that they hired. The marketplace for air travel was intensely competitive. The primary objective for the airlines was to make the experience enjoyable.They emphasized how pleasant flying on their planes was. Security was seldom mentioned.

The gates at KCI were walled in, but the walls were only about ten feet high. I envisioned a graceful sky hook.

In the hours that I spent sitting in airports I sometimes tried to imagine ways for getting weapons onto airplanes. The type of security varied greatly from airport to airport, but I thought that a determined person could easily have figured out a way to get a gun on an airplane. In some airports, such as Kansas City’s, it would have been laughably easy.

So, when I heard on 9/11 that a group of people had skyjacked some planes, I assumed that that they had smuggled guns aboard. In fact, however, they did not need guns. Their only weapons were box-cutters, mace, and imaginary bombs. They were able to commandeer the planes because in those days the door to the cockpit was generally open. Flight attendants went in and out all the time. It was also not rare for the captain to meander into the passenger area and chat with people. Kids were sometimes invited to visit the cockpit. The airlines encouraged this rapport between the crew and the customers.

Four box cutters!

On 9/11 nineteen men divided into four teams. Two teams went to Logan International Airport in Boston, and one each to Newark International and Dulles in Virginia. Each group intended to board a flight,and when it had reached cruising altitude, and take control of the passenger area and then the cockpit. The one member of each group who had some training as a pilot would then fly his plane to a designated targets and crash int it. The four events were designed to occur simultaneously or nearly so.

Fifteen of the men were Saudis, one was Egyptian, two were from the United Arab Emirates, and one was Lebanese. Four had some training as pilots. The others were simply there as “muscle” to keep the passengers and crew under control. The oldest was the Egyptian, Mohamed Atta, who was thirty-three. All the rest were in their twenties.

Two morning flights each were selected on American Airlines and United Airlines. Three of the attempts were successful. At that time the standard procedure in dealing with a hijacker was to accede to the demands. In this case the demands were simply for the crew to get out of the way and for the passengers to remain in their assigned seats.

The passengers on United Flight #93 revolted. What happened after that is unclear, but the plane crashed in Pennsylvania.

The event was merely a murderous stunt, not an attempted coup. Al-Qaeda claimed credit for the attack, and intelligence briefings had actually predicted something like what had occurred. Most of the 2,997 casualties were associated with the attacks on the Twin Towers of the World Trade Center.

My representative, Nancy Johnson, immediately declared that “9/11 changed everything.” Most people probably agreed with her, but to me the only thing that 9/11 changed was to remove the blinders concerning airport security. The other potential lesson, that U.S. foreign policy was bitterly hated by a large swath of the world’s population, was not learned. In fact, anyone who acknowledged it was reviled. Instead, the clarion call was “United we stand!” Criticism was not tolerated.

The Bush administration’s reaction was very strange in one way. The entire country’s airspace was essentially closed to commercial traffic for several days. That was probably prudent. However, during this period the government allowed the evacuation from the U.S. of 140 or more Saudi nationals despite confirmed intelligence that the vast majority of the of the perpetrators were Saudis. The funding also mostly came from other Saudis.

The attack was described by everyone as a terrorist act, which, of course, it was. Colin Powell said that we were “fighting a war against terrorists of global reach.” He therefore excluded Hamas, Hezbollah, and domestic terrorists. Almost immediately, however, the “of global reach” limitation was dropped, and anyone who in any way supported terrorism (except for the right-wing American version) was added to the list of enemies. Later the president the target as evil itself, as embodied in the “Axis of Evil’: Iraq, Iran, and North Korea. Bush even used the word “Crusade” to describe the new Bush Doctrine of boundless preemptive military actions. No word was more offensive to Muslims.

To his credit, W. stopped short of offering indulgences to everyone who fought in this war on terror.

The testosterone-laden approach was very popular. Support for the president jumped to an astounding 90 percent. Nobody asked me.

Paul Wolfowitz and the Neo-Cons demanded blood.

This is indisputable; None of these countries had in any way participated in the attacks. Iraq’s biggest crime was probably the $25,000 that Saddam Hussein had been paying families of Palestinian suicide bombers. There was something personal, too. Iraq had allegedly been behind an assassination attempt on W.’s father in Kuwait. Iran was allied with Hezbollah. The Israeli lobby and the Neo-Cons who advised Bush pressed for aggressive action against both.

Nobody in North Korea ever crossed any borders. Who knows what the justification was for including them in this unholy crusade? It has been reported that President Bush informed Bob Woodward that he loathed Kim Jong Il.

So, who was a terrorist? Terrorism is a tactic, not a country or organization. Terrorists didn’t wear uniforms or work on behalf of governments. Some didn’t work for anyone. Their common traits were strict secrecy and lack of access to advanced weapons.

So, how do you identify them before they commit a heinous act? The answer was simple: “Don’t worry. We know some of them3, and we have ways of finding the rest. Trust us.”

Noun: exaggerated pride or self-confidence.

Meanwhile, the first stage was to attack the Taliban, a band of religious fanatics who ran Afghanistan and gave refuge to Osama Bin Laden, the leader of Al-Qaeda. After a few weeks of heavy bombing the Taliban offered to hand Bin Laden over, but the Bush people were unwilling to negotiate. They expected a quick unconditional surrender, which, of course, never happened. If you look up “hubris” in the dictionary, you might see a picture of Donald Rumsfeld and Dick Cheney.

No more crusades, please.

In 2003 the U.S. attacked Iraq. The administration had made a comical attempt to gather allies for the vengeful invasion of the country that was the most secular of any in the Muslim world. An attempt was even made to convince the United Nations to back the attack.That was thwarted by Pope (Saint) John Paul II. My dad was very upset by the fact the country that he loved and for which he had fought in World War II, would commit such an act of naked and illegal aggression.5

I remember watching a video recording of Colin Powell’s presentation to the U.N. I had read a transcript and had been somewhat impressed. However, when I saw the video I realized that what I had assumed were photos presented in evidence were actually drawings. He was trying to sell an unprovoked invasion based on an artist’s conception of what the Iraqis might have been doing. These were just cartoons! Although many Americans swooned, the rest of the world was unimpressed.

Most of the American public bought all or at least most of the lies. I knew from reading Juan Coles’ blog, Informed Comment, that the case presented was full of holes.

The administration was not impeded by this snub. Condoleezza Rice and others appeared on radio and television programs to promulgate a new catchphrase. Even if Iraq did not currently harbor terrorists, it certainly had “weapons of mass destruction” and if the country ever did start welcoming terrorists, we did not “want the smoking gun to be a mushroom cloud.”

In point of fact, no one (except perhaps Cheney in his yellowcake fantasy) thought that Iraq had nuclear weapons. Some people just assumed that Saddam Hussein had been lying when he declared that his government had destroyed all of Iraq’s chemical weapons. The WMD justification was totally bogus.

No one except Harry Shearer seemed to notice that the one Islamic country that definitely possessed weapons of mass destruction and definitely had harbored terrorists, Pakistan, was never mentioned in this propaganda blitz.

There is no doubt whatever that the Republicans (joined by a few turncoats like my senator, Joe Lieberman) knew exactly what they were doing. Bush informed a stunned Tony Blair on September 14, 2001, that they planned to attack Iraq.

What really made me see red was the indefinite imprisonment of foreigners on the military base in Guantánamo Bay for the sole purpose of circumventing the American system of justice. Some were never even charged with a crime.

The interrogators even tortured civilians—some captured by very sketchy foreigners—to force them to provide evidence of Iraqi misdeeds. Even worse was the disgraceful use of “extraordinary rendition” to send captured individuals to countries with less rigorous legal systems in order to extract information from them—whether or not it was true. This was perhaps the most disgraceful period in U.S. history that I have witnessed. In my opinion all of the participants should have been tried for war crimes. I cannot imagine what their defense would have been.


Richard Reid’s shoes.

The reaction to 9/11 that affected my lifestyle the most was the creation of the Homeland Security Department and, especially, its Transportation Security Administration (TSA). Security at airports and on airplanes definitely needed improvement. Armed passengers needed to be prevented from boarding airplanes. If someone with a weapon somehow got aboard, they must be prevented from gaining access to the cockpit.

However, one does not use a double-barreled shotgun when threatened by a mosquito. The new security procedures were a grotesque overreaction. For example, solely because one incompetent idiot named Richard Reid once tried to light his sneakers on fire on an airplane, every adult was required to remove both shoes before boarding an airplane! The TSA transformed air travel from a boring expediency into an outrageously annoying exercise in frustration. I ended every trip in a very foul mood.

European countries had already implemented a much more reasonable and equally effective program. We should have sought counsel from them as to how they had successfully dealt with a very active terrorist group, the Red Brigades. The Bushies were too busy making and selling their plans to ask anyone for advice.

The most sensible moves that the administration undertook were to require the crew in the cockpit to stay there and to require the door to the cockpit to be locked. Thank goodness the government did not accede to the demands from some gung-ho pilots to carry sidearms.

The most frightening experience that I ever had in an airport or an airplane was in the Intercontinental Airport in Houston shortly after 9/11. Some genius had decided that it would be cool to have soldiers with automatic weapons in U.S. airports. I saw in the Houston airport a young guy in U.S. Army camos4 eating his supper alone at a restaurant. His M16 was leaning against the back of his chair.

The M16 was a weapon that I (and thousands of others) knew very well. I could consistently hit a human-sized target with one at distances up to three hundred meters. I could take one apart and reassemble it. Most importantly, I knew the location of the little lever that activated the fully automatic mode. As I watched the young man eat his burger, I suddenly realized that I was carrying a potential weapon—my laptop in its very sturdy metal case—with which I could easily disable this soldier, thereby enabling me to seize his rifle. I wondered how many other travelers there had similar thoughts.


Anyway, the U.S. forces quickly brushed aside the Iraqi troops. Our draft-dodging president got to land a jet on an aircraft carrier where a huge “MISSION ACCOMPLISHED” banner was displayed.

We tried to install a Hartford Native, Paul Bremer, as imperial governor. That did not go over too well. The fighting continued in whack-a-mole fashion at a reduced level. Then the situation deteriorated. We dropped a lot of bombs, and hired a lot of mercenaries. When things began to look really bad again our military presence in Iraq even “surged” just before the 2004 election in America. Some called it “the splurge” because a whole lot of money was spent assuring the support of local power brokers. This tactic was effective, but the loyalty only lasted as long as the payments kept coming.

After the first election, Iraqi men and women showed their purple fingers to cameramen.

The U.S. eventually imposed on the Iraqis an Italian-style parliamentary democracy. We may have expected the Iraqis to form parties that resembled liberals and conservatives, but, in fact, Saddam Hussein had probably been the most liberal leader in the Muslim world. He tolerated all religions, but the new parties were formed primarily along religious lines, and, guess what, the most popular party was the Shiite faction that was friendliest to Iran, a card-carrying member of the Axis of Evil. The main thing that all parties agreed upon was that all Americans and practitioners of non-Muslim religions—including the rather vibrant Christian communities—were not welcome in democratic Iraq.

Eventually, we did go, in a manner of speaking. But what a cost this adventure exacted—hundreds of thousands of lives lost, millions of lives of innocent Iraqis disrupted, trillions of dollars wasted, and a treasure trove of international good will squandered.

Then the Islamic State (or ISIS or ISIL) developed, and we allied with Iran, of all people. Then we had to fight them in Syria, too, and …


I don’t want to write any more about this. I am not an expert on the Middle East, but Juan Cole is.

I have been following Juan Cole’s blog, Informed Comment since it began in 2002. You can find it at juancole.com. Cole was (and still is in 2021) a professor in the history department at my Alma Mater, the University of Michigan. His writings presented an impartial and very well researched description of affairs in the Middle East and other countries dominated by Muslims. He had lived for a period in the area and he could read and understand Arabic and a few other languages used in that area.

I have read his blog every morning no matter where I was since he started posting it in 2002.

Professor Cole wrote a long article in 2006 for Foreign Policy magazine explaining the politics of the situation. Although he was pilloried by jingoistic Americans and Zionists at the time, he has proven right about nearly everything. The article was republished on his website on September 10, 2021. You can read it here.


1. In those years I spent considerable amounts of time in airports in all of the following states: Alabama, California, Colorado, Connecticut, DC, Florida, Georgia, Hawaii, Illinois, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, New Jersey, Ohio, Oregon, Pennsylvania, Tennessee, Utah, Washington, and Wisconsin.

2. Nancy Johnson served in Congress for twenty-four years. She was defeated by twelve percentage points in 2006 by Democrat Chris Murphy despite outspending him by a large margin. Since then she has worked as a lobbyist.

3. To help identify the “bad guys”, a deck of cards was created. Saddam was the ace of spades. During this period rumors abounded about potential terrorists who looked like ordinary God-fearing law-abiding citizens. However, on notification by someone (George Soros?) they and the other members of their “sleeper cell” were ready to spring into action to attack a predetermined target.

Some patriots took the “better safe than sorry” approach. On September 15, 2001, Frank Roque murdered a Sikh man and fired on a Lebanese man and an Afghan family in Arizona.

4. My dad asserted at the time that it was the first unprovoked attack by the U.S. This was clearly false, but I never challenged it.

5. Don’t get me started on the current custom of military personnel wearing camouflaged fatigues for day-to-day activities in the U.S.

1997-2014 TSI: AdDept Client: Stage Stores

People and events at SRI/Stage Stores. Continue reading

Everyone with whom I dealt—and there were a great many people over the course of seventeen years—-called the large retailer based on the south side of Houston “Stage Stores”. Even their LinkedIn pages refer to Stage Stores. However, our contracts1 were definitely with a company named Specialty Retailers, Inc. (SRI). The checks that we received were from SRI. This always seemed strange to me, but I managed to piece together from various sites on the Internet something of an explanation.

I spent many hours at the headquarters building on South Main. The visitors’ parking was perhaps thirty to the right of the palm tree.

SRI was incorporated in 1988. I was unable to discover who the original stockholders were or who ran the corporation. I also have no idea what, if anything, SRI did in its first four years of existence.

In 1992 the company purchased a Colorado-based retail company named Fashion Bar, Inc., which had seventy-one stores. The larger ones were branded as Palais Royal or Bealls2. The rest were known as Stage Stores. In the nineties SRI purchased a large number of other stores. Most of them bore the Stage logo. SRI’s headquarters at 10201 South Main3 in Houston was known locally as Stage Stores, and that name, as you can see in the photo, was displayed prominently over the entrance. The only stores that were actually located in Houston were branded as Palais Royal. I recall actually purchasing a leather belt in one of them. Many people in Houston knew about Palais Royal, but Stage Stores and SRI were probably not on their radar.

In late 1996 or early 1997 Doug Pease, TSI’s Director of Marketing, received a call from Brenda Suire4, the Director of Finance for Stage’s Marketing Department. Doug and I flew on Continental Airlines to Intercontinental Airport in Houston to meet with Brenda and some other employees. We were somewhat surprised by the length of the drive from the airport to Stage’s headquarters.

The blue route on the map at left suggests driving through downtown Houston. That route would only be considered if the trip was in the middle of the night. We always took the western loop on I-610.

On the second day in Houston I demonstrated the functionality and design of the AdDept system at the local IBM office. It went over very well.

I recently found in my notes from January of 2001 some of the items that were included in the contract that resulted from that presentation and subsequent negotiations.

I was surprised to discover that in 1997 Stage paid us over $8,000 for the expense payables, sales, MM Plus, and AdSEND (!) interfaces. No wonder we made so much money in those days. We have no choice but to give them the assistance they need to get the first three working. They don’t use AdSEND any more, thank goodness, and I am pretty certain that no one remembers that they paid for this. I don’t remember coding an expense interface for Stage, but we clearly did it in 1998.

As part of that initial contract the programmers at TSI wrote a great deal of new code. Stage Stores had more stores and fewer merchandise departments than the first few AdDept customers. In most of their markets they operated only one store. They were therefore much more interested in the ratios of media dollars spent on each store to the amount of sales that the store generated than in sales and expenses by department. To provide this information we wrote code to accept sales by store from the corporate systems. We also wrote a set of reports that showed the ratio of advertising expenses to sales for each store.

No one at Stage Stores had previously examined the broadcast (i.e., radio and television) advertising too carefully. The buys and audits were done by a lady (I don’t recall her name) from Reynolds Communications. She used SmartPlus5 software to make the schedule and audit the spots that each station ran. Stage soon discovered that she had been spending much too much money on television buys, especially in one-store markets in Louisiana. She knew that the company had a store in those markets, but she had no access to sales data.

As often seemed to happen in AdDept installations, this unexpected revelation allowed Stage Stores to save enough money on an inefficient use of funds to justify most of the cost of the entire system.


Brenda, Floyd, and Denise Bessette at TSI’s office.

Training and installation: In 1997 Stage sent three employees to TSI’s office in Enfield for several days of intensive training: Brenda, Floyd Smith6, and Hugo DuBois7. The emphasis of the training was on how to get the most out of the AdDept software in their environment.

Floyd was Brenda’s right-hand man in the business office. For the first few years—which (for reasons unrelated to the system) were rather chaotic—Floyd was the liaison between TSI and Stage. Hugo, a native of Belgium, managed the department’s local area network. He mainly worked with the production and creative people. I am not sure why he came to Enfield. Hugo’s only role in the project was to connect the network to the AS/400 and to install and configure the software on individual PC’s and Macs so that the department’s employees could access the AdDept system.

After the AS/400 had been delivered, and the network was connected to it, I flew to Houston to install the AdDept software and configure the database. Over the next few months I returned to help them deal with problems, to show them how to use new features, and to gather ideas about further development. I soon discovered that there was a better way to get from Connecticut to Stage. On most trips I flew on Delta or American and landed at Houston’s smaller airport, Hobby. Not only was it much closer to Stage, but there was usually a better choice of flight times.

Denise, Floyd, Hugo, the top of Brenda’s head, and Steve Shaw at TSI’s office.

Within a year or so the system was running fairly smoothly. Then in 1998 Brenda left Stage Stores, and for a while Floyd ran the advertising business office. His primary assistant was Toni Young8. One of the primary AdDept users was Renee Mottu9, who managed the expense invoices.

Fortunately for TSI, for the next year our involvement with Stage was reduced to answering phone calls and resolving mundane issues. I say “fortunately” because even though Stage Stores declared Chapter 11 bankruptcy in 1999, the effect on TSI’s bottom line was minimal. The effect on daily life in Stage’s advertising department was for a considerable period much more severe. My notes after a visit to their headquarters in January of 2000 stressed that “Those poor people spend half of their time trying to persuade newspapers to run their ads.”

Karen is in the red jacket. The man who is obscuring Floyd is, I think, the Advertising Director.

Brenda was replaced by Karen Peltz, who had held a similar position at Foley’s10, the chain of department stores owned by the May Company that was also based in Houston. At the time Foley’s had been using AdDept to solve various problems in its advertising department for five years. I had worked with Karen at Foley’s, but only a little. Eventually Floyd moved to another position at Stage Stores, and Toni Young managed the day-to-day operations of the marketing business office thereafter.

Joanne’s LinkedIn photo.

I had only a few interactions with Joanne Swartz11, the Senior VP of Marketing, and the guy who was Advertising Director. I do not remember his name. I think that Karen reported directly to Joanne.

I dealt with two people in the media area. The woman’s name was Deidre Prince11. I do not remember the guy’s name, and it is not in the notes. I also remember Sandra Green, who used AdDept for buying newspaper space. She seemed to have a lot more difficulty using the system than anyone else did.


My notes: I discovered quite a few email messages that I sent back to TSI’s office from Stage. They are dated between October 1999 and January 2001. I’ll start withe the earliest one

The New Skin bottle and the shaving/ medical kit that I kept it in.

Not a great start today. I woke up at 6 AM. I got up and stumbled around the hotel room for a few minutes. I ironed some shirts and pants. At 6:55 I shaved. I looked in the mirror and saw Dracula. The blood was pouring from my lip. It took over 40 minutes for it to stop bleeding. I painted the New Skin on it. I got dressed and went to Stage. The New Skin held until almost 5 PM. Then I bled all over my shirt and pants, but this time I got it to stop in only about five minutes. Life on the road is so glamorous.

Renee Mottu is looking for suggestions as to how to remove two possums that have taken up residence beneath her mobile home. She rejected my idea of sending in a dachshund. She said that the possums would eat a dog.

I didn’t get to run tonight. Toni Young told me about a good trail. I put on my running duds, followed her directions, and drove around for about 25 minutes looking for the place. I never found it. I drove back to the hotel, got some food, and settled into my room to watch “Norm” and “The Drew Carey” show.

I am pretty sure that the woman with the big hair to the right of Floyd is Renee Mottu. I don’t remember the names of the other two ladies.

The first paragraph refers to a blue-black circle that appeared on my left lower lip in the nineties. It has never caused any pain, and it has not bled in the last decade or so. The story of Renee and her possum continued for a few visits. Before reading the above I had totally forgotten that for a while Norm McDonald had a network television show.

The following are from the subsequent two days on the same trip.

Toni and Floyd.

It was in the 80’s here yesterday, but it felt cooler. There was almost no humidity, which is rare for Houston. Floyd’s office was freezing. He has an electric heater in his office. We had it running most of the day even though we had six people crowded around his PC all day long. I brought sweaters, and I will wear one today.

Stage has network printers. We sent a 40-page report to Floyd’s printer about noon. It was still in SND status when I left at 6 PM. Floyd said it will sometimes not print until the next morning. Have they ever complained about this? I think the culprit may be the faxing. They were faxing all day yesterday.

I noticed at Stage that their floors must not be very level. The pieces of their desk units come together at angles. I also noticed that some units were raised off the floor as much as an inch on one side.

I don’t think that I could possibly in good conscience approve more than five months for the palm tree research project at this time.

How much do you think is the monthly fee that Reynolds Communications charges Stage to handle (including auditing and approving invoices from stations) their broadcast advertising?

I don’t remember the precise answer to the last question, but I am pretty sure that there were two digits to the left of the comma. The next set of emails came from the trip that began on January 11, 2000.

This Silver Medallion card expired many years ago.

I was dreading the flight to Atlanta. I envisioned myself standing in line with the common people now that my silver medallion card has expired. I was delighted to discover that my ticket still says “Silver Medallion.” Half of the flight got on with the medallion status group.

The phone on my seat on the flight from Hartford to Atlanta has a little LCD display. It discloses the NASDAQ closing price every few minutes along with advertisements for various ways to spend your money on the phone.

A lady on the Atlanta flight has striped hair. Not streaks, stripes. She has brown hair intermixed with ½” blonde stripes. I guess it is a look.

The flight from Atlanta to Houston sat in the gate for about 20 minutes. Then we got in the usual long line to take off. It must have been over 100 degrees in the cabin by the time we hit the skies. The guy in the seat in front of me pushed his seat all the way back. I have therefore had to turn 45 degrees and put my laptop on my lap. Even so it is uncomfortable to type. Thankfully there is no one next to me.

Listening to Kiri Te Kanawa sure beats listening to salesmen. On my last few flights the planes were full of families and college students. The passengers on both of Tuesday night’s flights have been mostly middle-aged men.

I still have a 45 minute drive ahead of me after this flight, which won’t get in until about 11:00 central time. I need some caffeine.

I used the air conditioner in the car all the way from the airport to the motel.

… Renee Mottu asked me to hire her. I told her that we needed experienced, or at least trained, programmers. She pressed me on this. She said that she was sure she could learn programming and that Floyd would give her a good reference. By the way, she said all of this in front of Floyd.

I’ll take a dachshund any day.

I remembered to ask Renee what happened to the possums living under her trailer. She said they were still there. I repeated my recommendation about the dog. She said she didn’t have one. I said she should borrow one. She asked me (!) if I knew anyone who had a dog she could use. Later I heard her walking around intoning “Does anyone have a dog I can borrow?”

I think that by 2001 Stage Stores must have been emerging from bankruptcy and resuming their strategy of expansion by purchasing other chains. The biggest of those was the acquisition of Peebles, a chain of 125 department stores based in South Hill, VA.

For some reason the management at Stage wanted to keep track of all expenses and co-op income of the Peebles stores separately. This was the first, but not the last, time that I installed a second AdDept database on the same AS/400. There was still only one set of programs, but each user had two AS/400 user ID’s. Their profiles determined which database would be used.

Here are some of my notes from January of 2001:

Leaping Lanny Poppo became one late in his wrestling career

The meeting in the afternoon went well. Joanne, the advertising VP introduced me as “the resident genius.” The project has been scaled down. We need to be able to do accruals at the store level for media and production at the store level. We also need to be able to do prepaid to expense. One unusual wrinkle is that they do not want to allocate creative costs to stores. They want to be able to get ratios of advertising expense to sales from AdDept, but we must be able to reconcile this with what is in the G/L.

I was glad that I was an outsider at this meeting. The politics was just barely below the surface. Chuck, who I think is the CFO, put Joanne on the spot about something that was not even on the agenda. Their explanations were not at all impressive. The experience had the happy effect of reminding why I did not like working at a larger company.

Toni Young says that she thinks that Renee Mottu never got rid of her possums.

It turns out that what Stage really wants to do most is to start using what they have and what we have previously proposed—SmartPlus interface, sales interface, and expense payables interface. They spoke of the SmartPlus interface as if it were a done deal. I don’t recall them purchasing this module. I brought back the file layout for the expense interface. I did not come back with a lot of specs for new projects. Believe it or not, they want another week of my time. Both Karen and Joanne (the Senior VP) seriously asked me to stay over the weekend and spend next week in Houston. I didn’t tell them this, but I don’t think that I could have lasted for 24 days.

01/07/01: I was surprised to discover that in 1997 Stage paid us over $8,000 for the expense payables, sales, MM Plus, and AdSEND (!) interfaces. No wonder we made so much money in those days. We have no choice but to give them the assistance they need to get the first three working. They don’t use AdSEND any more, thank goodness, and I am pretty certain that no one remembers that they paid for this. I don’t remember coding an expense interface for Stage, but we clearly did it in 1998. I will write up a quote to change it to work the way that the new documentation states.

Toni Young said that she thinks that Renee Mottu had not solved her possum problem.

I saw a sign at Stage Stores offering a $3,000 bonus to any employee that refers someone hired as a senior analyst in IS. The candidate must have five years of COBOL or Oracle experience.

Evidently I had already scheduled most of the rest of the month of January 2001 to travel to other clients so that if I had agreed to stay in Houston over the weekend and the following week, I would have been on the road for twenty-four days in a row! In those days we were charging $1,000 per day for my time. If Stage had still been in Chapter 11, I doubt that they would have proposed spending another $7,000 for another week of my presence. The bankruptcy court would have needed to approve the expense.

AdSend was a service offered by the Associated Press for sending the images of ad layouts to the newspapers. Hugo once told me that the company had twelve T-1 lines (TSI had one), and, according to him it was not nearly enough.


The neighborhood: Stage seemed to be a nice place to work. The headquarters was a fairly nice building located on the south side of Houston. They always provided me with a comfortable place to work, and there was ample parking in spaces reserved for vendors. The building also had a cafeteria that offered good food at very reasonable prices. I always ate lunch there, usually by myself. Many employees arrived at work early and ate breakfast there.

I took this photo of Enron Field under construction. It is now called Minute Maid Park.

It was not too easy to reach by a car driven from the south. Just north of the building Main Street became a divided highway with restricted access. Since I always stayed in a hotel north of the building, I had to drive my rental car to the first exit, drive under the highway, and then take the access road back to Stage’s driveway.

Most of Houston’s explosive growth had been in other directions. There was not much south of Stage’s location. However, just north of the building were the medical centers for which Houston was famous and Enron Field, which is where the Houston Astros played after the Astrodome was abandoned in 1999. I got to see (and photograph) the construction of the new stadium.

According to Yelp Marco’s is closed, but it still has a website.

I usually stayed in a Hampton Inn a few blocks from the stadium. My favorite restaurant was a Mexican place called Marco’s. Located in a hard-to-reach strip mall near my hotel, it was where I first became acquainted with tacos al carbon, one of my favorite dishes. Marco’s had ridiculously low prices. I often told the manager that they should open restaurants in the northeast. They could have doubled their prices and still filled the place every night.

During a couple of multi-day trips to Stage I met up with Sue’s cousin, Mark Davis, for supper. He worked for Exxon Mobil. We usually at an Olive Garden. The conversation was better than the food.

I jogged on the streets near the hotel nearly every evening when I visited Stage. I worked out a route that kept me on streets that had very little traffic.

Eventually I discovered a delightful dirt track that surrounded a golf course in Memorial Park. I drove there every chance that I got. A loop around the track was a little less than three miles. I usually did two loops. There is no chance that I would ever move to Texas. However, if I did, it would be to Houston, and the primary motive would be to gain access to this track every day.


The people: I was quite surprised by the LinkedIn pages of the people with whom I worked at Stage. We had not done much work for the company after 2008 or so. Consequently, I really had no idea who was still working there after that. I discovered that many of them remained at Stage Stores quite a long time after I last saw them or talked with them.

Brenda on Facebook.

TSI’s initial contact, Brenda, departed in 1998. I don’t know why she left Stage so soon after we did the installation. There might be a story there. I don’t recall ever hearing her name mentioned again.

I have many memories of Floyd. He was definitely a family man. He was always cheerful and business-minded. He always ate lunch at his desk. His office was not very large, but it had two doors, which he kept open. Some people used his office as a shortcut to get from one part of the marketing department to another. I was surprised when he and Toni seemed to switch jobs after Karen arrived. That was never explained to me. Floyd was employed by Stage Stores until 2011.

I was acquainted with Karen from her days at Foley’s. When she arrived at Stage, she made it clear to me that one of her top priorities was for the department to make better use of AdDept. A Republican, she assured all of us in January of 2001 that George W. Bush “will not be that bad.” After his two incredibly stupid wars and an economy that totally tanked while he and his cronies watched helplessly, most historian vehemently disagree.

Karen was, to my amazement, an avid biker—not mountain bikes, Harleys. She and her husband rode up to the big gathering in Sturgis, SD, at least once. I have always told people that if you saw me on a motorcycle, you can be certain that I will also be smoking a cigarette and showing off my piercings and tattoos.

Karen worked at Stage until 2013, twice as long as her stint at Foley’s. Her LinkedIn page lists no jobs after she left Stage Stores.

I remember that Hugo drove a Saturn—as did I during that period. His, however, was a coupe. If I had known that Saturn sold two-door cars, I would have bought one. Hugo stayed until 2017.

Toni and Floyd.

I did not really have much personal contact with Joanne, aside from that one meeting that they asked me to attend in 2001. I do remember that on one occasion I overheard Renee accosting her in the hallway. Renee said, quite loudly, “Joanne, I need a raise!” If Joanne replied, I did not hear the answer. Joanne left Stage Stores in 2012.

Toni apparently never left Stage Stores. The more that I worked with her the more that I respected her.

Somebody, Floyd, and Deidre.

When I met Deidre I asked her if she was related to Diana Prince. She did not know whom I was talking about. I guess not everyone was a fan of Wonder Woman on TV and in the comic books.

I think that Deidre was our main contact when I showed the AxN12 system to the department in 2003 or 2004. They enthusiastically endorsed it and used it until they outsourced the buying of newspaper space to an outside company. Deidre left Stage in 2011.


Epilogue: I think that our last major dealings with Stage were the implementation of AxN and the Peebles project. Nevertheless, they were still using AdDept when TSI went out of business in 2014.

Unlike most retailers Stage Stores continued to expand in the twenty-teens by acquiring other chains. In 2017 Stage acquired the assets of the Gordman’s chain of department stores and quickly converted all of them to sell off-priced items. This worked so well that they began to convert most of their other stores to the same format. In the November 2019-February 2020 quarter sales were up 19 percent14.

Then the pandemic struck and Stage Stores was stuck with a lot of debt and 738 stores that could not be expected to generate any revenue in the immediate future. The price of the company’s stock plummeted. In May of 2020 Stage entered Chapter 11 again, and in August it announced that it was liquidating all of its holdings.


1. For some reason SRI insisted on a new contract every year. We had contracts with all of our AdDept clients, but all of the others were open-ended.

2. There is also an unrelated chain of department stores with the Bealls moniker that is based in Florida. My unsuccessful pitch to that company is detailed here.

3. Years after TSI was closed SRI moved to an office building at 2425 West Loop South. I tried to use Google Maps to find the Main Street building with which I was so familiar, but I failed. I think that it must have been demolished.

4. Brenda’s LinkedIn page is here. I had trouble remember her last name. I sent an email to Floyd Smith asking if he knew it. He replied, “Sure. She is also on Facebook..” Confused, I asked again. Floyd wrote, “Suire is her last name.  Sorry about that spell check changed it last time.”

5. The Media Management Plus product was renamed SmartPlus. I think that this may have happened when the company was purchased by Arbitron, the rating service. On the Internet I found a very detailed description of what SmartPlus did. It is posted here.

Floyd’s LinkedIn photo.

6. Floyd’s LinkedIn page is here.

Hugo’s LinkedIn Photo.

7. Hugo’s LinkedIn page can be viewed here.

8. In 1997 I was only 49. I was shocked that year to learn that Toni Young, who was younger than I was, had a grandchild who was by no means an infant. Her LinkedIn page is here.

Toni’s LinkedIn Photo.

9. I found no LinkedIn page for Renee Mottu. Her Facebook page is here. I was surprised to discover that it contained even less than mine does.

10. A great deal more has been written about the AdDept installation at Foley’s. The account is posted here.

11. Joanne Swartz’s LinkedIn page can be viewed here.

12. Deidre Prince’s LinkedIn page is here.

13. AxN was the name that I gave to TSI’s Internet program for management of insertion orders that AdDept users sent to newspapers. Its system design is explicated here. The marketing history is described here. Stage’s use of the system was one of the main reason that the number of subscribing newspapers grew so large—at one point over four hundred!

14. The Philadelphia Inquirer picked up this story from the Washington Post and posted it here.

2000-2002 TSI: AdDept Client: Meier & Frank

Department store division of the May Co. with headquarters in Portland, OR. Continue reading

Since 1932 M&F’s flagship store had occupied an entire block in downtown Portland.

Meier & Frank was a chain of departments stores owned by the May Company. Its headquarters was in Portland, OR. TSI never pitched the AdDept system to the store’s advertising department. In 1998 the May Company decided to order AdDept systems for the three department store divisions that were not already using it—Robinsons-May, Meier & Frank, and Filene’s.

M&F was by far the smallest of the May Company’s department store divisions. At the time of the installation it had only seven stores, which made it barely a quarter the size of the next smallest division.

These installations were quite different from the other systems that TSI had installed at May Co. divisions. They began with three days of rather intense sessions in TSI’s office in Enfield. We were teaching them about the system design of AdDept, and they were informing us about their policies and expectations for the system.

The previous May Co. installations began with a site visit in which I had learned about each department’s business procedures and priorities. TSI then presented a formal proposal for the base system and any custom code that I thought was needed. Only after the system had been delivered and installed did we provide training, and it took place at the company’s location.

At some point in 1996 a group of people from M&F visited TSI’s office for orientation and training. Those sessions were also attended by people who would be involved with the installation at Rob-May. Robert Myers, with whom we worked in the AdDept installation in the advertising department of the Foley’s division (described here), also was there to provide the perspective of a user of the system.

I found several photos that I took on the occasion of their visit as well as photos that I took in Portland. Since I was still using disposable cameras in those days, the quality of the prints is not great. I was lucky to have this much. On one trip I left a camera that was full of photos in my rental car. I called Avis on my next visit and learned that they had found the camera. They later mailed it to me.

The people: The photo at the left was taken after one of the training days in Enfield. On the last evening we all went to the Mill on the River restaurant, but I think that this photo might have been taken at a different place.

Robert Myers was seated next to me. In the photo he is on the far right. Three representatives of M&F are on the left. I am pretty sure that the guy with glasses was Brent Stapleton1, who managed the departmental network and was our liaison for the first part of the project. I do not remember the name of the fellow on his left, but I am pretty sure that his hobby was making root beer at home. He might have been Steve Mulligan, the Co-op Coordinator who moved to Ireland the following summer. I don’t remember the woman’s name or function, and I don’t recognize the next fellow. He might have been from Robinsons-May. None of these people appear in any of the photos that I took on my trips to Portland.

The last person on the left side of the table was definitely Doug Pease, TSI’s Marketing Director, who sat in on some of the training sessions. The other two people were from Rob-May and are described here.

The system was not actually installed at M&F until March of 2000. I think that they postponed it because Kaufmann’s and Rob-May were higher priorities.

The next five photos were taken at the department’s office on the thirteenth floor of the flagship store in Portland. The building had fifteen floors.

In the photo on the right, the seated woman was Dori Tierney2, who was responsible for scheduling M&F’s ads in the newspapers. She also produced the weekly calendar that was the primary document that was used by many people inside the department and out. The other woman was her boss, Sheila Wilson3, the Newspaper Manager. She formerly had worked at Hecht’s.

In the first year of the installation I worked with Dori more than anyone else because producing that calendar was the department’s first objective for the AdDept system.

I am almost certain that the woman surrounded by papers in the photo on the left was Kathy Reed, the Business Office Manager. One of her primary responsibilities was to produce at the end of the month the report of expenses and co-op income by CCN in the May Company’s required format, the so-called 790. AdDept produced this at all of the other divisions. We never succeeded at completely automating that process at M&F for reasons that are explained in the section about AdDept projects below.

I have no recollection of the people in the photo at right. Maybe I took this shot because they were both so photogenic.

Many of the people in the advertising department at M&F did their work on clunky old IBM PC’s. They complained that all of their machines were hand-me-downs from their counterparts at Robinsons-May in California.

I took the two photos shown above at the M&F office in Portland, OR. I do not remember the name or function of the woman on the left. The guy on the right was Bryan Kipp, the Planning Manager.

From searches on LinkedIn I discovered that the Broadcast Manager at the time was Shauna Thompson, and the Direct Mail Manager was Linda Farrington. I probably worked with both of them.


The first visit: A month or so after the training session in Enfield Doug Pease and I flew out to Portland so that I could install the TSI software on the AS/400 that IBM had delivered. We also met with several executives to make sure that we understood and could address the department’s priorities.

I was surprised to see that the entirety of eastern Oregon was essentially desolate, and the coast was so rugged as to be almost uninhabitable. The majority of Oregonians were concentrated in the cities along the Willamette River.

Multnomah falls is about 30 miles east of Portland on the Columbia River.

In those days it was much cheaper to fly on Saturday than on Sunday, and Doug and I did that on the first trip. I found among my M&F photos several of Mt. Hood and Multnomah Falls. On Sunday we took our rental car on a spin around the very scenic areas east of Portland. Kate Behart and I had also visited these sites on a sales trip to Fred Meyer4, another retailer based in Portland, a few years earlier.

Emily.

The Senior Vice-president of Marketing at M&F was Emily White5, whom Doug knew from when they both worked in the advertising department of the G. Fox department store chain in Hartford. She knew about TSI’s capabilities from her time at Macy’s West. The Advertising Director was Laura Rutenis6. I think that she had previously worked at Hecht’s.

On the first visit Doug and I spent quite a bit of time talking with Emily and Laura. They explained their difficulty as the smallest of the May Co. divisions. They had far fewer employees than the other divisions, but their stores had just as many selling departments, and they ran just as many ads (in fewer newspapers, of course), and they were expected to produce the same reports as all the other divisions.

The primary objective of the AdDept system would be to get the module for newspaper ads up and running as quickly as possible and to produce their weekly calendar in the format that they currently used. At the same time the quantitative and qualitative information for ads for all of the other media needed to be entered into the system so that all the expenses could be entered in AdDept (or imported from PC systems) and uploaded to the corporate accounting system. So, the remainder of the time on the first visit was spent familiarizing the employees with the programs for entering the data and showing them how to check their work.

The projects: I don’t remember much about most projects that we did for M&F. I am sure that the May Company wanted them to produce the 790 report using the AdDept system’s cost accounting programs. That would require them to enter (or upload from another source) all the expenses from every media. I am pretty sure that we reached the point at which all of the necessary data was in the system.

Nevertheless, AdDept never produced the 790 report at M&F because the department’s Business Office Manager had been fudging some of the allocations required by the May Co. The corporation’s internal auditor surely knew about this, but she had no assistants to help her in the Business Office, and it would not have been practical for her to implement all the required steps within the strict time restraints. I thought that it would be feasible for her to do it in AdDept, but I could understand why she did not want to commit to a process that she could never verify produced results that were consistent with her existing methods. Also, she was more confident that she could meet the deadline every month without using AdDept.

I definitely remember spending many hours working on the weekly advertising calendar, which was designed to be printed on a special Hewlett-Packard laser printer that the advertising department had purchased. It could handle very large forms. Printing from the AS/400 was ordinarily limited to text of at most 198 characters per line and a single non-proportional font, Courier New. So, it would not be easy to replicate what they were doing.

Every advertising department that we worked with produced a calendar that was the basis of communication with other departments and the brass. In every other case we had been able to convince them that what the AS/400 could produce in the usual way—with whatever changes they needed—would suffice. The alternative was for us to produce output files that could be downloaded to a PC and formatted for printing in Word, Excel, or other software, and a few chose that method. The people at M&F insisted that that was not good enough. They needed the calendar the way it currently looked and they did not want to take extra steps to provide it.

In order to produce the calendar that they required I decided to make use of research and coding involving PCL, the language that Hewlett-Packard’s printers used. Instead of creating “spooled files” that the AS/400 translated into PCL using its printer drivers, the program that I wrote for M&F created files of instructions that were sent directly to the printer. They bypassed the AS/400’s drivers because the files were already in the language that the printer understood.

This approach had the advantage of allowing the use of proportional fonts such as Ariel or Times Roman. It also allowed the use of simple graphics such as boxes, variable font weights and sizes, italics, bolding, etc. The end result was definitely more attractive, but the big advantage was that the format was already familiar to the executives from other departments to whom it was delivered. It could all fit on one page that included attractive fonts, boxes, and other things that no one ever saw on a computerized report in the nineties.

From TSI’s perspective there were, however, serious disadvantages to this kind of approach. None of the other people at TSI were even slightly familiar with PCL. On this project I wrote all of the code myself.

By 1998 I was generating only a fairly small percentage of the new code at TSI’s office. I spent the bulk of my time traveling to clients, installing new systems, training, writing up proposals for new systems, modules, and requests for custom programming. I also had important administrative obligations, including locating more appropriate offices for TSI.

I suppose that I could have asked Denise Bessette, TSI’s VP of Product Development to learn PCL 5 from the handbook that I had found somewhere, but there was no guarantee that we would ever use this technique again. Besides, time was of the essence, and she already had a lot on her plate. By far the fastest way to deliver the code was for me to do it. There definitely was too little time for me to teach her in a formal setting how it worked.

Also, as will become obvious, the logistics would not have worked if the programming “team” had more than one member. Denise did not want to travel more than necessary.

Another big disadvantage was that it took much longer to write code for the printer than to write reports that could be sent to the printer driver for translation. We had been using the AS/400 long enough that we had that process down pat.

Furthermore, because TSI did not have a printer that could handle the oversized form, there was no way to test the finished product in the office in Enfield. I had to write little programs that produced segments of the calendar, test them on an HP printer that we did have, and then write the code that stitched them together. Also, I could not even look at the output on the screen. I ended up delivering the code to M&F in person and testing it at their site with real data.

I should mention that Denise did not like this kind of cowboy coding at all. She thought that everything should go through the tried-and-true process.

Finally, if M&F had run into problems with the calendar when I was on the road—which I often was during that period—Denise and the programmers might have trouble isolating the cause.

In retrospect it might have made sense for me to decline this project. Someone from the May Company would probably have stepped in to help them find a reasonable substitute. However, I wanted a happy client, and I was quite sure that the people at M&F would not have been happy with anything less than what I did.

I did get the calendar program to work, and I do not remember them reporting problems with it after the first few days. I might have needed to make small changes to handle situations that they forgot to tell me about. That almost always happened.

According to my notes by February 25, 2000, things were going reasonably well:

So far I have not picked up specs for a lot of custom programming. I spent much of yesterday working on the calendar and the insertion orders. I finally got the calendar so that it is exactly the way they wanted it. The first faxed insertion order cut off the top ten lines of the page. I fixed it by rotating 270 degrees instead of 90. I can’t understand why that would make a difference. We also had a query class for the people who have some experience in working with AdDept.


Life in the M&F advertising department: In general the people in the department, like nearly everyone that I met from the May Co., were hard-working and enthusiastic about their jobs. They did feel that they were the parent company’s ugly step-child, and there were many things besides the outdated electronic equipment to bolster that feeling. For example, there were no restrooms on the thirteenth floor that the department occupied. The store’s selling floors certainly had very nice restrooms, and the employees were allowed to use them. However, that involved taking an elevator down from the thirteenth floor and back, which could add several minutes to the project.

The alternative was to climb the stairs up to the fourteenth floor. That floor must have had a purpose at one time, but by 1998 it was just a relatively empty area with plumbing. I found it sort of exciting to go up there. It was like being in someone else’s attic. You never could predict what had been put up there just to be out of the way.

I used the men’s room up there whenever I felt adventurous. It was quicker, and I had very low standards in those days. The picture on the right is surely worth a thousand words. There was only one stall in the men’s room, but it was almost never occupied even though, as you can see, the one urinal was permanently out of order. The sign on it helpfully advised “DON’T PEE HERE.” Someone had added a “K” to the verb.

I seem to recall that there was also a ladies’ room up there, but it did not get used much. At any rate I did not try to persuade anyone of the fair sex to take photos for me.

This was not the only unusual sight at M&F. Here is what I wrote on February 25, 2000:

Meier& Frank is a strange place. They have by far the worst facilities of any department store I have been in. I will try to take some photos today. One guy’s office is so small he can easily touch both walls at the same time. Several people are sitting in a former conference room. There is a pile of discarded computers in one hallway. Many places are dirty. One corner in the main part of the office had huge dust bunnies. It could not have been cleaned in months. Nevertheless, everyone seems in good spirits.

Most of my time in the the first few trips was spent with Dori. She had a small desk in a fairly large office that also held a lot of records and that big printer. Dori had one very peculiar trait, that she did not try to hide. She would verbally accompany her work with a softly spoken play-by-play: “I am walking over to the printer to get the schedule. Now I am getting last week’s schedule out of the file. Now I am taking them to …”

At the time I found it incredible that they would put up with this annoying behavior. In retrospect I think that I was too judgmental. She did her job, and they kept her isolated enough that she did not drive anyone else crazy.

I remember that for one visit they assigned me to work in a very small two-person office. I swear that it was so narrow that I could touch two parallel walls at the same time. I was put there because one of the occupants was on vacation. I found my temporary officemate quite funny. I remember that he had posted on the wall a cartoon of Beavis and Butthead talking about the newly elected team of Bush and Cheney. The balloons read “He said ‘Bush’, heh heh,” and “He said ‘Dick’, hee hee.”

In those days I drank a lot of Diet Coke and Diet Pepsi. I couldn’t tell the difference, but I could definitely tell if someone served me an off-brand. I happened to mention that I once tried to mix them. The guy with the cartoon solemnly warned me that that might not be legal.


I had completely forgotten about the following until I read it in my notes from February 23, 2000:

Brent got a call from someone from the May Company. Evidently they are considering getting new AS/400’s for both Meier & Frank and Filene’s because Dave Ostendorf told them that IBM is withdrawing support for the CISC systems.

Robinsons-May and Filene’s definitely got much faster systems, but I don’t think that M&F ever got an upgrade.


Life in and around Portland: I think that on our first visit Doug and I stayed in a Holiday Inn on the other side of the Willamette River. On later visits I think that I must have stayed somewhere closer to downtown. I ran nearly every day in those years, and I have a vivid recollection of running both through the streets of downtown Portland and in a large park along the Willamette River. I considered it very cool that the city allowed its citizens easy access to the riverfront. By contrast it was almost impossible to get from downtown Hartford to the banks of the Connecticut River on foot.

My memories of running in Portland are vivid and diverse, but I cannot remember being in a single restaurant or any other kind of store there. I think that I might have purchased lunch from a food truck or from a kiosk in the beautiful Pioneer Square, which was right across the street from M&F. I often saw a human statue there—a guy with silver clothes and makeup who posed in the square. In the above photo he is taking a break. I could not imagine a worse job than his.

Here are some tidbits that I wrote on June 12, 2000:

I often see strange things on the streets of Portland. Tuesday a pit bull was chained to a parking meter. It had a stick in its mouth. A guy was playing the “Lone Ranger” part of the overture from Rossini’s Guillaume Tell on a mandolin.

Someone from Salem Oregon stole over 300 lawn ornaments and decorated her lawn with them. She had hit houses in five counties.

I could park my rental car all day at a surface parking lot near the M&F store for a reasonable price if I arrived before the stores opened, which I always did. I also remember a building that had a huge octopus atop its front door, but I do not remember what was inside.

On the last few trips to M&F I stayed at a Homewood Suites hotel in Vancouver, WA. I selected it because it served free breakfasts and because it was fun to run along the mighty Columbia River.

The drive from the Homewood Suites to the M&F building, which was less than ten miles, was mostly on I5 and ordinarily took me only about fifteen minutes. If there was heavy traffic or an accident it might take twenty minutes, but I am pretty certain that I never spent as much as a half hour on the trip.

I remember that one of those evening runs was shortly after my tendinitis of the IT band had been diagnosed, and I had begun the prescribed exercise regimen. This outing was the first time that I had really tested how my knee had responded to the therapy.

I had to stop a couple of times because of the pain, but a thirty-second stretch allowed me to resume running. This was very encouraging to me because it indicated that the doctor’s diagnosis was accurate.


Epilogue: The M&F advertising department used AdDept up until 2002, at which time the division was folded into the Robinsons-May division of the May Co. The stores still carried the M&F logo until 2006.

The flagship store in Portland, which at the time carried the Macy’s logo, was closed in 2017. The structure is still relatively intact in 2022. The developers have posted a web page that describes its current state. You can view it here.

The principal occupant is a luxury hotel called The Nines, but several other businesses are located.there including a Japanese store called Muji.


1. Brent Stapleton’s LinkedIn page is here.

2. Dori Tierney’s Facebook page is here. When I looked she had three times as many friends as I had.

3. Sheila Wilson returned to Hecht’s after M&F was folded into Rob-May and then worked at Marshall Fields/Macy’s in Minneapolis. Her LinkedIn page is here.

4. My Fred Meyer adventures are chronicled here.

5. Emily White-Keating also appears in the entry on Macy’s West. Her LinkedIn page is here.

6. Laura Rutenis also returned to Hecht’s. Her LinkedIn page is here.

Twenty-first Century Liars

Can you trust your parents? Continue reading

I recently watched an episode on the PBS show Nature about crows. Evidently researchers now think that these birds are so intelligent that they can recognize human faces and can even use their system of calls to pass on information about specific people to other crows. One of the points that the show emphasized was that mental activities that were long considered unique to homo sapiens have now been verified in diverse areas of the animal kingdom.

What I took away from the show was somewhat different. I could not help wondering whether any of the crows were liars. I have long suspected that at least a few of the first dozen statements uttered by men were probably deliberate lies. Until prevarication by crows can be demonstrated by science, I will continue to believe in the superiority of our species. Even if such proof is forthcoming, I doubt that crows or any other animal have raised lying to the level of an art form the way that we humans have.

What ranks the biggest lie of the twenty-first century? Many people would probably nominate the Bush administration’s strident claim that there was “no doubt” that Iraq in 2003 possessed weapons of mass destruction. I strongly disagree. In fact, I am not sure that it was a lie at all. While the talking points that mentioned “smoking guns” and “mushroom clouds” were pure horse hockey, many knowledgeable people probably were pretty certain that Saddam Hussein still had a number of chemical weapons, which are relatively cheap, hanging around. After all, he had already deployed them once, and even the radical cult Aum Shinrikyo had managed to obtain enough sarin gas to attack the Japanese subway system in 1995. If you considered this type of chemical as a WMD, then it was reasonable to suppose that Iraq had some.

Far more outrageous was the linking of Saddam Hussein with Osama bin Laden and his followers. From Osama’s perspective Saddam was perhaps the worst Muslim ruler in the world. He ran a secular state that tolerated a thriving Christian community; he even wrote trashy novels! ObL was a fanatical fundamentalist who had no use for an infidel like Saddam. The two had no relationship whatever. In fact, they almost certainly hated each other. The evidence that Iraq had anything to do with Al Qaeda consisted of one imaginary meeting in Prague between Muhammed Atta, the Egyptian student who organized the 9/11 attacks, and an Iraqi agent. This meeting never happened, and everyone knew it. However, that was not the big lie.

I came to recognize the actual big lie when I was sitting in the Burger King at the Kansas City airport a year or two after the initiation of the fiasco in Iraq. At a nearby table were a young couple, their two children, and an older couple who evidently were the grandparents. The striking thing to me was that the young adults were both dressed in camos and combat boots. They were evidently both in the military, and they were about to be deployed. What of the kids? I could only surmise that they would be staying with the grandparents. At least, I hoped so.

I was in the army during the tail end of our nation’s last major fiasco — Vietnam. I had been drafted, and the non-lifers that I knew had either been drafted or had volunteered to avoid the draft. A few of them were married, but of the hundreds of guys whom I encountered, I can only remember one person — an extremely poor fellow from Mississippi who joined up because it was the best job that he could find — who had any children. In those days having a wife and kids exempted a young man from the draft. Needless to say, the wife was already exempt because she was female, and women in those days were too weak or too hysterical or something to be trusted with fighting our wars. I had never even heard a rumor of a family that included children in which both parents were in the service and were shipped off to ‘Nam. Such a thing would have been just short of inconceivable.

So, the scene at the Burger King had a dramatic effect on me. How, I wondered, would the family explain to the children why both mommy and daddy had to leave them behind for several months. The answer was, of course, quite simple. They would almost certainly be told that mommy and daddy needed to go to Iraq to defend America. That was the big lie. The deception was originally started by Bush, Cheney, Rice and the rest of them, but it then became interwoven into the fabric of families all across America. No one would tell the children that their parents were leaving them behind because they were being well paid by the administration to implement the incredibly costly invasion of a country the ruler of which had never had the slightest intention of attacking America. He had just made the mistake of getting on the wrong side of a few people in Washington who took advantage of a two-bit terrorist attack to implement a grudge that they had been nursing for decades.

What happens when the children learn about the big lie? I suppose that a few will be disgusted with their parents’ choices, but most of them will probably still think of them as heroic figures who made a big sacrifice that saved the rest of us from the bad guys.