2008-2019 Bridge Partners at Tournaments Part 1: Steady

Partners at regionals and sectionals. Continue reading

This entry contains information about the partners with whom I played regularly at tournaments before the Pandemic. Many experiences with those people have already been described elsewhere. Part 2, which is posted here, is about partners with whom I played at tournaments only once or twice.

I enjoyed playing in pairs games at the clubs for the first few years when I was still working a very large number of hours. During this period I read the Bridge Bulletin from cover to cover every month and tried to make sense of the dazzling array of tournaments that were being held around the country. When I started playing at the Simsbury Bridge Club (SBC) with Dick Benedict (introduced here), he had already put together a group of people who played in tournaments together. He asked me to join that group, and I was eager to do so.


Partners from the SBC: I am not positive, but I think that the first tournament in which I played was with Dick as my partner in a 299er (restricted to players with less than 300 masterpoints) game in the Knockout Regional at a hotel in Cromwell, CT. That would probably have been in February of 2008. I remember that it was held in a separate room across from the main ballroom. During a break Dick escorted me across the hall to see what the players there were doing. I found the vista stupefying. The place was huge, and it was full of bridge tables. At each one were seated four people, most of whom had huge heads. I have never heard anyone discuss this aspect of bridge, but it was the first thing that I noticed. I felt that this was where I belonged.

The game in the 299er room was run by Sue Miguel. She reminded me of a grade school teacher. She was very proud of the fact that the candy that she offered to her charges contained more chocolate than could be obtained elsewhere. The 299er games seemed rinkiy-dink to me. On the one hand, the games seemed less challenging than the ones at either the Hartford Bridge Club (HBC) or the SBC; on the other I had a hard time understanding what the opponents’ bids meant. After just a few sessions I determined that although I found the concept of tournaments fascinating, I wanted more than the 299er rooms had to offer. In retrospect I must admit that this was probably hubris.

At first Dick’s preferred partner at tournament was Virginia Labbadia. She was, as I recall a retired salesperson for Xerox. I played on a few teams with them. Dick offered to help her make Life Master if she would help him. He was shocked that she turned him down, and so he asked me.

Eventually Dick and I had great success together playing in bracketed team games (knockouts, compact knockouts, and round robins) with Robert Klopp and Brenda Harvey. Many of our adventures have already been described here. Dick already knew Robert and Brenda when we started playing together. He probably had played against them at tournaments.


One of the regulars at the SBC, Sonja Smith2, recommended that her son, Steve Smith,3 try playing with me at the games in Simsbury. Shortly thereafter Dick, who was a Life Master by then, decided he did not want to play with me in Simsbury. Steve and I started playing there and on Tuesday evenings at the HBC. We also attended several memorable tournaments together. Most of those exploits, including our trip to Reno, NV, have already been described here.

One thing that I neglected to mention was that Steve seldom carried any cash with him. More than once I had to pay his table fees for him. Of course he paid me back. Cash to him was an old person’s money.

Steve bought a house in the Forest Park section of Springfield, MA. He rented out his spare bedrooms to other guys. When I drove there to pick him up I never knew what I would encounter. In at least one case I had to wait for him to get dressed.

Nearly all of our car trips to tournaments were interesting. I remember that Steve told me once about an idea that he had for a dating app. He was serious about developing it and marketing it. I thought that he was crazy. I never learned whether anything ever came of it.

Steve and I were both fans of Phil Hendrie, a radio host from Los Angeles, who conducted outrageous and offensive interviews of himself using other voices. After a few minutes he would invite people to call in. Many people did, and the results were hilarious. Phil’s regular listeners never called because they knew that it was a stunt.

Steve and I both occasionally listened to Art Bell on his Coast to Coast AM radio show. Steve once played for me a recording of Phil Hendrie interviewing himself as someone accompanying Art Bell on a mission to find aliens that had landed near Las Vegas.

I also played bridge with Steve’s mother Sonja a few times We were partners once at the SBC and once or twice at the HBC. We also played together for two sessions at the sectional in Orange that was held in June of 2022. That event has been documented here.


I went to quite a few tournaments with Sue Rudd. When we started playing together I was a Life Master and she was not. This was in spite of the fact that she had joined the ACBL seventeen years before I did. I have written extensively about my long relationship with Sue. You can read about many of the experiences here.

Sue stopped paying dues to the ACBL in 2010. She was the only person whom I ever heard complain vociferously about the cost of playing bridge. Then again, she also complained about the cost of gasoline and just about everything else. I suppose that it was difficult for her to manage her expenses on the fixed income that she received as a former employee of the Commonwealth of Massachusetts. On the other hand, one of her sons paid for quite a few foreign vacations for her, and she often mentioned how many famous ski resorts on different continents that she had visited over her lifetime.

Sue still played bridge occasionally at the end of 2023, but I don’t know of any sanctioned games in which she was participating other than occasional appearances at the SBC.


My occasional partnerships with Jerry Hirsch were documented pretty thoroughly here. As of November 2023 he still played with Sally Kirtley nearly every Tuesday morning at the HBC and Wednesday evening at the SBC. His smiling face has not been seen at a tournament for some time before Covid-19 arrived.


My last (as of November 2023) regular partner at the SBC was Ken Leopold. I have recounted some of our many adventures together here. Ken was still working as a physician as of late 2023. Since the Pandemic I have not played with him in any tournaments, although he asked me to play in the 2023 Gala Regional in Marlborough. I had to decline because of a previous commitment to another player. Most of the time he has played with his wife, Lori.

In the fall of 2023 Ken started directing the Saturday afternoon pairs game at the HBC. It was sort of an experiment.


Partners from the HBC: The stories about my partners from the HBC that are recounted here include many recollections about tournament play, as well.

I played with Tom Gerchman at quite a few tournaments, including the NABC in Boston in 2008, at which time I had less than fifty masterpoints. That experience and many others have been documented here.

After I had stopped playing with Gerch I was subjected to one more instance in which I had to sit across from him. Both of us were playing in the Individual Regional Tournament in Newton, MA, in January. In individual events players have different partners for each round. So, in a session of twenty-seven boards they would play with nine different partners. By chance one of my seven was Gerch.

On the first hand he opened 3, a preemptive bid that indicated a below average hand with seven diamonds. The player on my right passed. I also passed, which told Tom that I had fewer than three diamonds, and I did not think that we could take ten tricks. The player on my left bid 3.

Tom’s first bid had limited his hand. That made me the captain. Nevertheless, he channeled his inner Mister Christian and he bid 4. The ONLY excuse for doing this would be if he discovered that he had actually had eight diamonds. He didn’t.

After two passes the player on my left reluctantly bid 4. This raised the stakes a lot. Now our opponents might potentially get 620 points for a game contract as opposed to 140 or 170 for the three-level bid. Tom did not hesitate. He took the 5 card from his bidding box and set it on the table. The next player immediately doubled, of course.

I really felt like calling the director and asking him/her if I could join the opponents in the double. I had played nothing but pass cards. Now I was going to be the dummy. Why must I be punished for my partner’s reckless and totally unilateral bidding?

Now that I have had time to think about it, I should have redoubled. We were going to get a zero anyway. Why not make Gerch sweat a little more.

In fact, Tom and I ended up getting zeroes on all three hands. This was an astounding result. Of all the pairs playing these three hands—probably at least ten—we did worse than all of them all three times. I am happy to say that that was the last time that I ever had to play across from Gerch.


My first team event was at a regional tournament at the Hilton Hotel in Danbury, CT,4 in the autumn of 2008. Dick and I played together. Our teammates were Virginia and Inge Schuele (ING uh SHOO luh), one of Dick’s regular partners at the club. Our team had a total of less than 600 masterpoints. Our opponents had at least ten times that amount. We got pasted.5

Inge Schuele.

The match lasted all morning. Afterwards the four of us ate lunch in the hotel’s restaurant and discussed what to do in the afternoon. There was a 199er pairs game in the afternoon. Both Inge and I had less than 200 points, and so we could play in it. The fact that we had not played together was not of great import. We used the card that Inge played with Dick, and I adjusted. I seem to remember that Dick and Virginia played in the pairs games for seniors, which at that time was anyone over 60.

After lunch I insisted on finding a quiet place at the hotel so that I could take a short nap. In my working days I always did this.

Our opposition in the 199er event was several steps below the level of our opponents in the knockout. They made many mistakes. When all was said and done Inge and I had a score well over 60 percent, and we were first overall. We were presented with small trophies, and out photos were taken. Our pictures appeared in the next day’s Bulletin for the tournament. This was the only trophy that I ever won in bridge, and it was the only time that my photo appeared in print until the time that my image appeared on the cover of a bridge book written by a Canadian.6

Although I don’t think that I ever paired up with Inge at the HBC, I am positive that we played together at several tournaments. I learned that Inge spoke Italian and in days gone by had conducted tours of parts of Italy. Her husband, Werner (VAIR nair), was a retired airline pilot who flew for Lufthansa.

I vividly remember one hand that Inge and I played together in Sturbridge, MA. It might have been at the qualifier of the North American Pairs that was held there every year. Inge had opened 1. I had four clubs, but my primary responsibility was to bid a four-card major (hearts or spades). She rebid her clubs, and the opponents then entered the auction. I used the principles of Losing Trick Count7 (LTC) to determine that we could probably make 5, and that was what I bid. Sure enough, she was able to win the requisite eleven tricks, and there was no chance for a twelfth.

LTC does not always work, but it is a good tool for estimating the total number of tricks you probably can take in a suit contract. Inge had never heard of this technique, but she later told me that Werner, who also played bridge, had heard of it and used it.

Inge has not played in a tournament since 2018, and she stopped paying dues to the ACBL in 2022, at which time she had reached the rank of Bronze Life Master. I have not seen her at the HBC since the reopening in 2021, but she might still play elsewhere.

I must close this section with a startling fact. My wife Sue told me more than once that she had been jealous of Inge and had worried that I would run off to Italy with her.


Shortly after I stopped playing with Tom Gerchman I asked Michael Dworetsky to be my partner on Tuesday evenings at the HBC. After that he sometimes worked me in when his regular partner was not available. However, we did play quite a bit in tournaments. The most memorable of those occasions have been documented here.

I recently discovered that Michael won the Barb Shaw trophy in 2011. It was annually awarded to the Flight C player who earned the most masterpoints at a designated sectional in Connecticut. The CTBridge.org website misspelled his last name, capitalizing the W and leaving off the D. I told the webmaster about the mistake a month ago, but a month or so has now passed, and it had not been rectified.

The tournament took place from March 4 through March 11 in 2011. I played with Michael all three days. We had a terrific tournament. On Friday afternoon we finished second in C in the open pairs. On Saturday morning we finished second in C in the B/C pairs. In the afternoon we won the B/C pairs, outscoring the other twenty-five teams. In the B/C Sunday Swiss we teamed up with Tom Gerchman and Linda Starr and finished first in a field of eighteen teams. All told, we won 11.49 points, which was more than all but eleven players at the tournament. All of them had a lot more experience and masterpoints than I did. I was not eligible for the trophy because I was already a Life Master, and so Michael got to keep it for a year.

The most dramatic moment that I ever experienced in bridge was when I was playing in a Swiss event with Michael as my partner. Our opponents were Jade Barrett, a professional from South Dakota, and a female client. Our teammates were Bob and Shirley Derrah, who in that match were playing against two experts from Connecticut.

The match was fairly tight until the last hand, which had remarkable distribution. Michael and I had a lot of hearts. Our opponents had spades. We bid to 4. The client bid 4.. Eventually Michael bid 6., and she bid 6.. Michael passed. I had a void in a side suit that I had not mentioned and the A. I was pretty sure that, if all of the suits were distributed as seemed apparent from the bidding, that our side could take thirteen tricks as long as hearts were trumps. So, I bid 7., and she doubled.

Michael had to play it very carefully, but every suit was as I expected. He managed to get all thirteen tricks. At the other table our counterparts stopped at 6., and the Derrahs did not double. The swing was large enough for us to claim a victory in the match. It was a huge upset. What made this very special was the fact that it was not a fluke. I used what I knew from the bidding and rightly determined that we could take all the tricks.

While researching the 2016 NABC I discovered that Michael and I had played together in that tournament in two bracketed Round Robins. In the first one we teamed up with a couple from New Jersey and won our bracket. In the second one we played with the Derrahs and finished third.

Michael and his wife Ellen moved to Palm Beach Gardens, FL. Michael still seems to play a lot of bridge. He even made it back to New England for the Granite State Regional in Nashua in 2023. I also saw him at an event in Auburn, MA, shortly before the Pandemic.


Dave Landsberg was not my best partner, but he was my favorite. I liked him a lot, and I admired him. Our adventures together have been chronicled here. Included there are the few times that I played with Pat Fliakos. I met both of them in the Tuesday evening games at the HBC.

On the last day of the Fall NABC in Providence in 2014 I played with Dave in bracket #7 of the RIBA Bracketed B teams event. The previous day the team that we were both on had narrowly won a similar event that is described here. On that occasion we were just teammates. On the last day we played as partners; our teammates were Felix Springer and Ken Leopold. This event was not nearly as close. What I remember most about it was that Felix and Ken filed two protests of director’s decisions, and both were rejected. That score of 114 is astoundingly high, much higher than the scores of winners of any of the other brackets.


I played with Felix Springer at many tournaments. Most often he was a teammate, but we also were partners quite a few times, especially at NABC events. Felix had played at high-level events when he was at Columbia, and he developed the same taste for national competition that I had. Our most successful pairing was for the 0-1500 Mini-Spingold in Washington that is described in the Paul Burnham section.

In the autumn of 2019 we played in the NABC in San Francisco. For some reason I did not keep notes for this tournament. So, I must rely on my memory.

Our primary objective was to do well in the Super Seniors pairs and the Mini-Blue Ribbon pairs. We came very close to making it to the second day in each, but we fell just short of both of those goals. However, we did finish fifth in the Saturday BC pairs and the Thursday BC pairs. We also teamed up with Bob Sagor and Judy Hyde to finish a very close second in bracket #1 of the Wednesday bracketed teams. All told, we won 26.23 gold points together.

When I arrived at the airport it was late in the evening, and I was very sleepy. I was tricked into using a credit card skimmer that was attached to the machine that sold BART tickets. I had to cancel the card, but I did not lose any money.

The tournament was the last NABC in which NABC events like the two that we played in were scheduled for afternoon and evening as opposed to morning and afternoon. I had great difficulty maintaining my concentration in the evening sessions. I consumed a lot of coffee. There were no concessions in the basement in the evenings. When I needed a coffee I had to race up the escalators to the first floor.

I remember several ancillary details about the tournament. The games were in the basement of one of the two Marriott hotels. One morning while I was taking the escalator down to the playing area my Goodwill Committee pin fell off and landed pin-side down between two metal bars on the step in front of me. I had a coffee cup in one hand and papers in the other. I tried to reach down to save it, but I was unable to grasp it before it disappeared into the bottom of the escalator. Felix and I walked both stayed in the Marriott across from Union Square. At the time I was still bothered by foot pain after a half mile or so.

Felix gave me a bottle of wine that he had won by winning a section in an evening side game. I saved the bottle as a souvenir. He also let me share his Uber ride back to the airport. Our driver was from Sao Paulo, Brazil.


Tournament partners from outside of the Hartford area: I played a lot more tournament bridge than most of of my partners at the HBC and SBC. Listed in this section are the people with whom I had more than a passing relationship. That is, I played with them for more than one or two sessions, and we spent some time making sure that we agreed on our methods.


I met Ginny Iannini in 2013. At the time she was playing with her wheelchair-bound husband, Bill King, in some of the same events in which I participated. They won the Gold Rush Swiss in the Knockout Regional in Cromwell, CT, in February of 2014. This was the first tournament at which I launched my program of taking photos of the winners of events and posting them on the NEBridge.org website. I dutifully took the photo8 of their team with my point-and-shoot Canon camera.

Only one other winning team came to see me for a photo in that entire tournament. It made me realize that I would need to hunt down the winning pairs and teams and beg them to let me snap a photo of them. That meant that this project would entail much more work than anticipated, but I was committed to do it, and I committed to doing it for eight years.

I enjoyed working and playing with Ginny. After her husband’s death she became pretty devoted to bridge. She lived in Brewster, MA, which is on Cape Cod. She took bridge lessons there from a very fine player, Steve Rzewski..9 I learned the Blooman convention from her, as well as Spiral (which we called Q&Q, short for quantity and quality).

At one point Ginny asked me in an email if I was married. I pointed her to an abbreviated form of the journal that I had kept of one of our Larry Cohen cruises, entitled “Honeymoon for One.” The whole journal is posted here. She occasionally talked about her problems with her first husband, a doctor as I remember. She made it clear that she took him to the cleaners when they got divorced. She also told me about a dentist whom she had been dating while we were playing together.

In those early years Ginny was pretty active in the administration of bridge in New England. She was elected to the Board of Directors for the Eastern Massachusetts Bridge Association (EMBA), she was a member of the Tournament Scheduling Committee, and she was the tournament chairman of the Senior Regional on Cape Cod at least once. The very first email that I sent out in support of a regional tournament was that one.

Ginny and I did pretty well together. We won numerous events, including one at the NABC in Providence in 2014. My original write-up of the most exciting and nerve-wracking event of my bridge career was lost in the catastrophic computer crash of 2015. I will need to try to recreate it from memory. We were playing in bracket #6 of the Mary Carter Bracket B Swiss on Saturday, December 6, 2014. Our teammates were Dave Landsberg and Pat Fliakos. We were doing well throughout the event, but a team of players from the Montreal area was only a little behind us when we played against them in the last round.

Ginny and I were playing against two ladies. Dave and Pat faced two men. The match seemed to come down to one critical hand. Ginny opened the bidding and then reversed, showing a strong hand with at least seventeen high-card points. She had that, but barely, and some of her holdings were a little shaky. She had no aces. We ended up a slam that I had to play, and I was unable to find a way to make it. When the last hand had been played, we were crestfallen as we walked to the other table to compare scores with Dave and Pat.

It was as we feared. Our counterparts had stopped in game and easily made their contract. That swing offset some small positives that we amassed on other hands. We clearly lost the match. However, because of the lead we had coming into the match, we still would be ahead by two victory points. The captain of the Quebecois team brought the tabulation card to our table for confirmation, but he claimed a significantly larger margin of victory than we had calculated. I walked with him back to their table and discovered that the ladies had made a mistake, and we did indeed win by two victory points. To put that in perspective, the two teams that tied for third were 29 points behind the Canadians. Furthermore, their score would have won any other bracket.

I always enjoyed playing with Ginny. I think that I might have been too intense or too ambitious for her. She never officially dumped me, but she stopped accepting my invitations, and eventually I got the message. Another factor was that after she remarried, she played a lot less bridge. She still seemed to be playing somewhere in 2023, but she has not attended any tournaments since 2019.

I did receive an email from her when I solicited nominations for the Weiss-Bertoni award (described here). She was the first person to nominate Joe Brouillard, the eventual winner.

We all sat at a round table at Siena.

We enjoyed several suppers together during tournaments. I remember a few distinctly. The first was at Siena, a very nice restaurant in East Greenwich, RI. Bob Bertoni, who was the D25 president at the time, was in attendance, as well as several people from the Boston area. Two of them were quite drunk. Ginny found it curious, but I found it unpleasant.

We also ate at a restaurant called Il Forno in Providence with people from the Cape whom Ginny knew and had arranged to be our teammates. The woman was named Ginny O’Toole. I have forgotten the guy’s name. That was another rather strange occasion.

We ate at least twice at Cafe Fiore, a restaurant in Cromwell, CT, near the hotel that hosted the regional tournament there for many years. On the last of those occasions I disclosed my idea for a novel about Pope Benedict IX (posted here). She had a strange and disturbing reaction: “You want to be the pope!”

I once made the mistake of admitting that when I first met Ginny I had considered her likely to be “high maintenance.” However, after I got to know her I judged that my initial judgment had been wrong. I considered this admission as a compliment to her, but I think that she was at least slightly offended.

Ginny was very active in fundraising for the preservation and/or restoration of a historical piece of property on Cape Cod. I think that it was a captain’s residence or something like that. I never learned what happened to that project.

Ginny was tall and thin. Opponents often thought that we were married. Her fingers were preternaturally long. Her span was almost a match for mine, and the span of my left hand is eleven inches.

I was astounded to learn that Ginny was ten months older than I was. She certainly did not look it. She kept in shape by doing yoga. The last thing that I remembered her saying to me was that from that point on she would always wear yoga pants to tournaments. I haven’t seen her in several years, and I definitely miss her.


Paul Burnham was a lawyer who lived and worked in the town of Wilton, CT, a long way from Hartford. Nevertheless, he has recently been a member in good standing of the HBC. He hardly ever makes the drive to play in anything except special games. I know that our first time as teammates was in the 0-1500 Mini-Spingold in Washington, DC, in the summer of 2016. I somehow set Paul up to play with Charlie Curley from the Boston area while I played with Felix Springer. We made it to the semifinals of this event. The last match was the first and only time that I played with screens. It made me quite nervous because my handwriting had already deteriorated somewhat, and my notes to my screenmate were difficult to read.

At some point Paul and I committed to play as partners in a tournament. In preparation I drove to a town in southeastern Connecticut where there was a club game that Paul frequented. The competition was tough, and we were not used to each other’s styles. We did not win any points.

I also played in an open pairs game with Paul either at that tournament or at a subsequent NABC tournament in Toronto. I used the Flannery convention, but Paul was unaware that it was on our card.

I also played with Paul for three days at the summer NABC in Providence in 2022. For some reason we were not able to click on that occasion either. The story of that experience begins here.

I am not sure why Paul and I have had so little success as a partnership. It would seem to me that are styles are compatible. I like to play with him, and I hope to get another chance to do so.


I don’t remember how I met Jeanne Martin, who lived in the Worcester area. Her husband was an expert player who died several years before I met her.

Perhaps we were set up by the partnership desk at some tournament in the late teens. We played together at several tournaments. I remember that we were in a team event in Mansfield, MA, and she finally appeared about ten minutes after the first round was scheduled to start. She said that her car’s GPS gave her instructions that sent her in circles. In the age of Google Maps it astounded me that she used a built-in GPS in her car rather than the one that comes free with every cellphone and is supported and maintained by Google.

We did not win any events together, but we both seemed to enjoy playing together. I drove up to Auburn, MA, which was the site of the sectionals and unit-wide games for the Central Massachusetts Bridge Association (CMBA). Our results seemed to get worse over time.

Jeanne once appeared in a cameo role in a feature-length move. She was in an ice cream parlor. She sent me a file that contained a video of the scene.

Before the Pandemic Jeanne was on the board of directors for unit 113 (CMBA). She told me that she did not get along with some of the other board members and wanted to resign.

Jeanne attended the 2022 Gala Regional in Marlborough, MA, but she did not win any points. She still seemed to be playing bridge online or somewhere in 2023.


The team of Trevor Reeves, Bob Weld, me, and Bob Sagor, won Bracket 2 of the Thursday-Friday knockout in Nashua in 2019.

I played with Bob Sagor at tournaments in Nashua, NH. He lived in Greenfield, MA, which is on I-91 near the Vermont state. His principal partner was Judy Hyde. They often played together at events sponsored by the Northampton Bridge Club and at tournaments. He sometimes played with me when Judy was not available.

I do not have many specific memories of the bridge games that I played with Bob. Since I had also played with Judy, it was rather easy for us to agree on a card. I vividly remember that on one occasion I was complaining something stupid that one of my partners (maybe my wife Sue) had done. Bob asked me wryly, “Am I better of worse than them?” I said that I needed more time to think about it.

Like nearly all bridge players Bob had an interesting backstory. He was a couple of years older than I was, which meant that the draft was a big factor when he finished college. He and his wife Claire moved to Nova Scotia to avoid it, and they only returned when its avoidance was no longer considered a crime. In real life he was a veterinarian.

During the Pandemic Bob was diagnosed with Parkinson’s. When the bridge world reopened in 2021 he was unable to participate in live events. However, he still was very active in online play, especially with the Noho Club. An article about Bob’s involvement with bridge in western Massachusetts that was printed in the Greenfield Recorder in June of 2023 has been posted here.


I was assigned by the partnership desk to play with Sohail Hasan in the open pairs game on Thursday, November 7, 2019, at the Harvest Regional in Mansfield, MA. We hit it off pretty well. We finished eleventh overall out of fifty pairs and fifth in the B strat. The conventions that we played were quite similar. His approach to 2NT responses was much more sophisticated than what I was accustomed to. Unfortunately, we later came to understand that we had substantial disagreements about what some of the entries on our convention card meant.

I learned that Sohail had graduated from the University of Wisconsin and had been employed at a Wall Street firm (LinkedIn page here). He had a house on Cape Cod and another in New York or New Jersey. Most of his acquaintances in the bridge world seemed to come from NYC or New Jersey.

During the Pandemic Sohail asked me if I wanted to play in the NABC in the summer of 2022 in Providence, RI. I agreed to play with him in two team games in which we did pretty well. Unfortunately, our teammates in that last event contracted Covid-19 and had to drive home early. So, on the last day we played in the fast pairs, and I had a miserable time. The details of these adventures have been recounted here.

The Ocean State Regional has been held at the Crowne Plaza Hotel for many years.

Over the rest of the summer Sohail and I maintained email communications. We committed to play together in the Ocean State Regional in Warwick, RI. I have explored here the miserable time that I had at what had always been my favorite tournament. I encountered several problems with Sohail. He has a fiery temper, and he unleashed it several times at me and once in even greater fury at a pro that he knew from the New York area. He insisted that the XYZ convention did not apply when the participants bid 1x-1y-1NT. I found this preposterous. He pointed me to an article by Larry Cohen that advocated playing New Minor Forcing in that situation. I replied that LC was an outlier in this regard. Furthermore, the name of the convention was derived from the fact that it could be used in any sequence of three calls that ended with a bid at the one level: most commonly 1x-1y-1z.

The biggest problems began with the fact that he played BOSTON (Bottom Of Something ; Top of Nothing) leads, but he refused to mark them on his convention card, and if anyone asked what he played, he always answered “Standard”, which was not true. He also showed up at the very last minute (or later) for every. This bothered me a lot because I wanted to make sure that we were on the same page about everything, and we played some conventions that were new to me. Finally, he had a peculiar overhand style to playing his cards, which resulted in him sometimes slamming them on the table. When others objected to this technique, he sometimes responded with unnecessary aggression.

In short, I decided after the Warwick debacle not to play with Sohail again. He has attended two NABC events since then, but no D25 tournaments.


The adventures at tournaments that involved partners with whom I played only once or twice are posted here. The new partners with whom I have played since the renaissance of bridge after the Pandemic are described here.


Virginia Labbadia.

1. Virginia Labbadia is not in my database of ACBL members, which means that she stopped paying dues before I started downloading rosters in 2014. She definitely played at the HBC rather regularly before the Pandemic. I have no way of discovering if she ever made Life Master.

2. Sonja Smith and her husband Chris moved to Chapel Hill, NC, in 2022.

3. Steve was still a member of the ACBL in late 2023, but he only had 122 masterpoints, most of which he won with me more than ten years earlier.

4. Although Danbury is definitely part of New England and therefore in District 25, the tournament there was sponsored by District 3 (northern New Jersey and eastern New York). D25 had reportedly tried to use the site for a regional at least once, but the attendance was not good. Before the Pandemic D3 paid D25 a small sum for the right to use the site. I think that the hotel is now called Zero Degrees. D3 has not used it since the reopening.

5. What I most remember from this match was the fact that the opposition used the 2 bid to show a hand with 11-15 masterpoints, a singleton or void, and at least four cards in the other three suits. This hand is difficult to bid with standard methods. I remember spending hours going over hand records that I had collected and projected how I would bid hands with that distribution with or without the Mini-Roman convention. I intended to collect enough evidence to convince Dick to use it. However, my research did not disclose that it had much, if any, value. One of the best defenses is just to pass. The players who used Mini-Roman often ended up one level two high.

6. The book is called Winning at Matchpoints, and the author is named Bill Treble. I use the photo (which was taken at the NABC in Honolulu in 2017) to demonstrate my game face at the bridge table.

7. Losing Trick Count is explained here and elsewhere on the Internet and in print.

8. The photo that I took, which had an embarrassing smudge on it, has apparently been lost forever. I think that the original was on an external hard drive for which I have no power cord. The photo that was posted was lost in the catastrophic computer event on NEBridge.org in 2015.

9. Steve Rzewski won the Larry Weiss award in 2010. I also dealt with Steve when I asked the experts in the district if they could supply articles for the NEBridge.org. He was a regular contributor.

1985-1988 TSI: GrandAd: The System/36 Clients

The rest of the ad agencies. Continue reading


We installed at least part of the GrandAd system at all of the companies listed below. A few may have actually been Datamaster clients. My recollections of some installations are very dim. In a few I had little or no involvement


Visitors to O&P went through this red door on Elm St.

Although Keiler Advertising evidently had a famous red door in the twenty-first century, in the eighties the most famous red door in Hartford’s advertising community belonged to O’Neal & Prelle1 (O&P), the agency that was housed across the street from Bushnell Park in Hartford. Our negotiation was with Bill Ervin2, who was, I think, already the president of the agency.

We got this account because of a phone call from Paul Schrenker, the graduate student hired by our marketing company (described here). Paul called dozens of presidents of ad agencies. Bill responded that he was interested in our system. This was probably the only positive outcome from that endeavor.

I seem to remember that O&P bought a model 5364 from TSI. I do not remember doing any custom programming, but we almost always at least customized the invoices that they sent to clients.

I worked mostly with Liz Dickman, who was the bookkeeper. Of all of our agency liaisons, she was among the best to work with. She was able to do the reconciliations by herself more quickly than anyone else. I am not sure who drew the following beautiful schematic of the installation. It certainly is not my handiwork.

Evidently we installed a 5363. A 5364 would not have supported so many devices.

Here are my most vivid memories:

  • On one visit I had to carry something down to the basement. Halfway down the staircase I felt a stabbing pain in my right knee. It did not last, but it was the first time that I had felt pain there since I recovered from the operation in 1974, as described here.
  • If I was at O&P at lunch time, I generally bought a couple of tacos from one of the food trucks. I then sat alone on a bench in Bushnell Park and chowed down. One day while I sat with my legs crossed a starling popped up on my right shoe, which was about six inches off the ground. He perched there for at least a minute or two to see if I would reward him for his clever trick. When I failed to do so, he flew away.
  • I recall Liz informing me that she planned to take the CPA exam as a flyer. She said that she did not study for it, or at least not much. She was legitimately shocked when she later learned that she had passed. Perhaps it dawned on her that she was suddenly overqualified for her job. They made her a vice-president.
  • The installation really went downhill after Liz departed. The guy who operated the computer called TSI and asked for some training. We scheduled a day for him at our office in East Windsor. He was shocked when we billed O&P for it. Evidently either no one told him that TSI had a contract with O&P that clearly designated how much free training (plenty) they received, or someone gave him some bad advice. O&P didn’t pay the bill, and shortly thereafter the agency announced its liquidation.

I am pretty sure that we sold a model 5364 to Eric Tulin Inc.4 of Hartford, CT. It might have been TSI’s developmental system. I can remember spending a few days at the office on Hamilton St. The primary operator was a guy, but I don’t remember too much about him. I must have met with Eric as well, but I don’t remember the occasion.

The agency was not very large at the time. I don’t think that they had more than five or six employees.


I recall even less about Knorr Marketing5, which was (and still is) located in Traverse City, MI, which is in the northwest part of Michigan’s lower peninsula. The agency, which must have already purchased a S/36, called TSI one day out of the blue.

We sent them some materials, and even though they had never sen a demo, they purchased some portion of the GrandAd system. We sent Kate Behart to do the installation and training. Because we used almost exactly the same system for our record-keeping, Kate knew the accounting and job costing portions of the system. So, I assume that we did not install the media portion.

Kate must have done a good job. We hardly ever heard from them, but Knorr Marketing sent us a Christmas card for many years.


Another mystery GrandAd client for me was Brannigan-DeMarco of New York. They purchased their hardware from IBM. Sue took care of this account. I am not sure how much of the GrandAd system they used.

Sue worked closely with Angela Vaccaro, who was the primary operator of the system. She called for support every few months. Sue always took care of her problems.


Similarly, I know very little about Sullivan & Brownell6 of Randolph,VT. Sue handled everything about this account, too. She visited them occasionally. Sue did not need much of an excuse to schedule a trip to Vermont. She has always loved the whole state.

The only thing that I recall about the account was the fact that the media director was a Black woman. That would not ordinarily be even a little surprising, but this was, after all Vermont. In 1990 there were a grand total of 1,951 Black people in the state, including exactly zero lawyers and judges. In fact, only eleven Black people in total lived in Randolph.

Sue told me that the media director and her husband had a farm in the vicinity. Sue told me that she might have stayed overnight there once or twice.

Using a chain saw the husband carved a fox out of a tree trunk and gave it to Sue. It sat placidly on guard out in the grass just beyond the parking spaces of our office in Enfield for many years. In 2021 it wards off coyotes in our back yard. I took a photo of it. It has seen better days.


I handled most of TSI’s interactions with Knudsen-Moore (K-M), an advertising agency located in Stamford, CT. I thought of this as an important account because it finally gave us a toehold in the southeastern (wealthy) part of the state. I also thought that it was cool that one of our clients did business with both King Oscar and the WWE (then known as the WWF).

The audience for my demo was the seventy-two year-old7 bookkeeper whose name was Irene. I must have brought a PC, our 5364, and a terminal that we were evaluating for another client. Its screen was very large for the time. This became important because the bookkeeper had very bad vision. In fact, she later confided to me that the reason that she insisted that they choose TSI’s system was because of that terminal. Ordinarily my strikingly good looks are the deciding factor, but as I mentioned, her vision was poor.

The McMahons never showed up at their ad agency when I was there.

It took us several months, for reasons that will soon be apparent, to get them up and running. During this period the agency changed hands not once, but twice. Its final name, which persists to May of 2021 was CDHM8.

The holdups for going live with the system were the balances in accounts payable and accounts receivable. The values in these accounts are generally positive for A/R and negative for A/P. If a vendor bills you $100, and you immediately bill the client with a 10 percent markup, A/P will have a transaction with a value of -100, and the entry in A/R will be +110. There will also be offsetting entries, of course. The point is that every company should be able to justify its A/P with a stack of unpaid bills from vendors and its A/R with a stack of open invoices sent to clients.

I entered in all of the open A/P and A/R into GrandAd. I printed a list of each with totals. The system’s totals did not agree with what Irene’s hand-written worksheets said were the current balances. Not only that; her balances, which were reflected in the company’s official general ledger, had the wrong sign! The A/P showed a positive balance, and the A/R showed a negative balance. According to these figures the agency’s vendors owed them money, and they were in debt to their clients!

Irene still insisted that her figures were right. I asked for a meeting with the president, Bill Hoag. The bookkeeper attended, as did a couple of other people. Their accountant was not present. I explained the situation with words similar to those of the previous paragraph. She insisted that her numbers were correct because she had checked every entry. She knew this because there was a little dot next to each figure. Much screaming ensued.

The lady had been using the “balance forward” method. After each transaction a new balance is calculated. This is OK, but at least monthly this balance must be checked against the list of invoices. She had NEVER done this. I later looked over her sheets. They were replete with errors. She simply could not read her own handwriting.

The irony of the situation did not strike me until much later. If someone had caught this egregious error earlier, we would not have won the contract. She recommended us solely because of the big screen on the terminal, remember?

How in the world could an agency with books in this deplorable condition be sold twice? I don’t know.

They asked the bookkeeper to retire. The guy that replaced her was, in some ways, worse.

I am pretty sure that his first name was George. I don’t remember his last name, but I do remember that he insisted that any communication to him include the title “Esq.” Now, I don’t pretend to know who gets to use that title, but I would be willing to bet that not many of them lived at the YMCA, which is where this character lived. George got into arguments with us all the time, and he was abusive to TSI’s employees.

For the first and only time, I finally called the agency’s president about George’s behavior. He said that he would look into it. He called me back less than hour later. He said that the guy had not been in all week, and he was now officially terminated.

The next week the president told me that they had hired a new person. I think that his name was Roger. He was very easy to work with, and he had the record-keeping straightened out in short order.

I drove to CHM an least half a dozen times. I never saw Vince or any other McMahon. It was a big disappointment.


Sue handled the account of Charmer Industries of the Astoria section of Queens. The company distributed wine and liquor products. This was probably a referral from Quique Rodriguez, an IBM rep with whom we had a good relationship.

Sue and I drove there on, as I remember it, a Sunday, carried their computer and printer into the building, and made sure that they were working. Then we drove back to Rockville. I found the whole drive within the city terrifying. I wanted to stop, get out of the car, and kiss the earth when we were back in Connecticut. I have been to NYC many times, but I have never driven inside the city limits.

Ed Wolfe.

Charmer had a lot of companies. One specialized in the design of point-of-sale products in bars and liquor stores. Over the years it went by a number of names, including ACC Marketing and the Sukon Group. These were the people who used our system.

Our final liaison in the nineties was Ed Wolfe. As I recall, the company later decided to purchase a small AS/400, the system that replaced the S/36. The AS/400 is described in some detail here. I took the train to New York a couple of times to help with the setup of the new system. Ed was a nice guy and a good client.


Doherty-Tzoumas occupied this building on Dwight Street in Springfield.

I have always thought of Doherty-Tzoumas of Springfield, MA, as a bizarre advertising agency. Dianne Doherty9 was the president. She was totally unsuited to running this agency or any other business. Her husband was a very prominent lawyer. I think that he must have set her up in this business, perhaps for tax reasons. I can only speculate.

Her partner, Marsha Tzoumas10, knew her way around advertising and the business world at least a little, and she was very nice. I felt a little sorry for her.

The agency certainly tried hard to succeed. It always seemed to be a beehive of activity. Quite a few employees had been hired. They liked to hold “focus groups”11 for their clients’ products or services, an idea that I had never previously encountered.

I worked with Marsha and the agency’s bookkeeper to set up the system, and for the most part it seemed to go rather smoothly. However, when we showed the reports for the first monthly closing to Dianne she was overwhelmed.

Dianne hired a financial consultant to help her run the business. He might have been the company’s accountant, but that is not my recollection. I was in a few meetings with him. Most of them were fine, but in one meeting we were discussing the general ledger. Dianne made a very peculiar request. She asked if there were just two or three accounts that she should concentrate on. The request was, in my opinion, absurd. There might be a few that she could pretty much ignore, but to try to focus on any small subset of a company’s books was unthinkable. Most small businesses fail, and there are many paths to failure.

Nevertheless, the consultant took the bait and named a few accounts. I can’t even remember which ones he chose. I assume that cash was one. It is generally a good idea to know how much cash you have. He probably also picked A/P and A/R.

At any rate I knew in that instant that this business was doomed. I was right. In 1991 we received a letter from Dianne’s husband Paul proclaiming that the business was being liquidated. It was the only such letter that we ever received from an ad agency. They owed us less than $100, and so we did not consider suing for it.

I remember that on one occasion Marsha mentioned that she was looking for a good book to read. I recommended Larry McMurtry’s Lonesome Dove. I wonder if she took my advice.


In 1987 Rossin Greenberg Seronick and Hill (RGS&H)12 was the hottest agency in Boston, MA. The president, Neal Hill13, was not an advertising guy. Although I never met any of the other three partners, I am sure that they all had a good deal of advertising experience.

The agency had enjoyed two years of explosive growth. It wanted a computerized system for word and data processing. Neal and Ernie Capobianco14, the director of finance, interviewed us and all of our principal competitors. Their choice of the GrandAd system was a real feather in our cap. We were confident that we could do a great job for them, and we hoped that it would open the Boston market, which we had previously never been able to crack, for us.

A Wang word processing terminal.

The holdup was the word processing element. Neal loved Wang’s approach to word processing, and he thought that DisplayWrite/36 (DW/36) was inferior. However, no ad agency software had ever been written for Wang’s operating system. In fact, I had never encountered anyone who used it for anything other WP.

When Neal told us that they had decided to use our system, he asked what we would recommend for word processing. I said that I was not an expert, but the future was in PC’s. Furthermore, if they planned to use the S/36 only for GrandAd, a 5362, which could support up to twenty-eight locally attached devices, would be more than sufficient.

WordPerfect running in DOS did not look like the answer.

My assessment turned out to be correct, but in 1987 buying PC’s with good word processing software (the most popular at the time was WordPerfect) and connecting them would have been a formidable task. Personal computers in those days were still really personal.

Neal insisted that one system should address all the needs. IBM persuaded Neal that a model 5360 with DW/36 would serve their needs.

Neal approved the purchase of a 5360 (the washer-drier model) directly from IBM.

In the meantime I received a phone call from a salesman at Wang. He wanted us to convert our software to run on Wang’s equipment. I informed him that this would be a monumental task, and, although we had dozens of successful installations on IBM hardware, we had absolutely no experience with Wang’s approach. He told me that if we agreed to convert, he had an agency lined up that would use our system. I asked him if he was referring to RGS&H. When he confirmed it, I told him that they had already signed a contract with us. This was news to him.

The system that IBM proposed included terminals for almost all of the employees. The ones with PC’s got 5250 emulation adapters. Our end of the installation went fine. We did a great deal of custom coding for them. They had spent a lot of money on the system, and they reasonably insisted that it do exactly what they wanted.

Then the bombshell exploded. Microsoft let the world know that Neal Hill had written a letter to them. In it he bragged that RGS&H had poached the copywriter and artist from the agency that had handled advertising for Lotus Development, which at that time was considered Microsoft’s biggest competitor. Microsoft had not yet assembled its Office package, and Lotus 123 and Approach were very popular applications. Neal said that RGS&H knew what Lotus was up to, or words to that effect. He also sent them two plane tickets from Seattle to Boston.

I could sympathize. Evidently no one checked Neal Hill’s work either.

This episode caused a major scandal that has been widely written about in legal, advertising, and business circles as well as in the local press. In fact, if you google the agency’s name you will get several pages of articles about it. There are so many that is very difficult to find any other information about the agency.

Neal resigned in December of 1987. Ernie was named as the interim president. Our system was fully functional by this time. Ivan Dunmire served as our liaison. He did an excellent job.

TSI indirectly got swept up in this brouhaha. The articles in the local press mentioned that RGS&H had recently purchased a computer system that was characterized either as a mainframe or as a system that was much too large for the company. So, despite the fact that the people who actually used our software appreciated greatly what we had done, we never had the good reference account in Boston that we had hoped for.

Here are some of my recollections of my experiences with RGS&H:

You can’t make it in thirty minutes if you are afraid to exceed 10 miles per hour.
  • When I was driving Ernie to lunch one day he complained that my car smelled like tobacco smoke. It must have been Sue’s. Nobody previously had mentioned it. Evidently I was “nose blind” to it.
  • One of the two contenders for the most harrowing experience of my life (the other, getting caught in the Blizzard of ’77, is described here) occurred when driving back to Rockville. It was snowing lightly, and the traffic was moving at a fairly steady pace on the Mass Pike when I reached Exit #9 for I-84 near Sturbridge. To my surprise I-84 was nearly empty. There were no tracks in the road at all. I could clearly see the reflective markers on both sides of the road, and I used them for navigation. There really was no place to stop between Sturbridge and Rockville. The Celica and I passed no one, and we were only passed by one car traveling at perhaps 30 mph. A mile or so later I saw a car that had slid into the median; I assume that it was the one that had passed me. I did not consider stopping. When I finally reached the exit for Rockville, I had to guess where it was; the asphalt was covered with several inches of snow and there were no tire tracks. I did not think that my car would make it up the steep hills in Rockville, but it did. Sue was very worried; there were no cellphones in those days.
  • After we moved the office to Enfield in 1988, I usually drove to Springfield, took a Peter Pan bus to Boston, and walked a few blocks to the RGS’s offices. By that time “&H” had been dropped from the agency’s name.
  • I loved working with Ernie, Ivan, and the other people at the agency. There were no quarrels or misunderstandings.
  • I remember that I usually walked to McDonald’s for lunch and ate a Quarter-Pounder with Cheese and a Big Mac.
  • In the nineties Ivan called us a few times for support. By that time PC networks were becoming widespread, and people were touting the idea of “client-server” systems, a term that simply meant that the data was on one system used by everyone, but each person’s computer had its own set of programs. However, Ivan said that many of the people at the agency did not understand this. They thought that the term designated a system constructed to provide better service to the agency’s clients, and they wanted to know why RGS did not have one.

I tried to recruit Ivan to work for TSI, but he turned us down. I am not exactly sure what role he would have played at TSI, but I am pretty sure that he would have done a good job.


Our other installation in Boston, Rizzo Simons Cohn (RSC), was an even bigger fiasco. I was surprised to discover that Sue has almost completely repressed the memory of The Sign of the Three.

We had been contacted by a firm called Computer Detectives (CD). The guy on the phone told us that his company had been hired by the agency to find a computer system for them. It turned out that CD was a two-person company, the guy with whom we talked and his wife. His name was Larry Ponemon16. I don’t recall hers. We dealt almost exclusively with Larry.

Sue and I went to supper at a Chinese restaurant with them. The both ordered moo shu pork; this is the only thing that Sue remembered about them. They were very surprised when we told them that we had never really had a vacation.

We showed them the system, and they liked what they saw. We gave them a proposal for the GrandAd system running on a S/36 model 5363.

AT&T 3B2 model 400.

Larry called us to tell us that they had recommended our system to RSC, but the agency preferred to run its system on 3B2, a UNIX computer manufactured by AT&T. They asked us if we could convert our system to run on it.

We researched whether the S/36 version of Workstation Basic17 would work on a 3B2, and we were assured by the company that wrote and marketed it that it would. We told CD that we were pretty sure that it would, but we would need to adjust our quote to cover the conversion costs. We did so.

We then got to meet another consultant, who, among other things, sold and marketed AT&T computers. We told him that we were accustomed to working with IBM, and we trusted its commitment to support. If he sold the system to RSC, we wanted to know whom we would contact when we had problems or questions. He said that he was our contact. Remember that there were no cellphones, and this guy practically lived in his car. We would need to leave messages. The best that we could hope for was a beeper. Then we would need to depend on him to find someone who was willing and able help us. We were used to dialing 1-800-IBMSERV from anywhere. Someone ALWAYS answered.

The CD people were there at the meeting. They and the AT&T guy assured us that we and the agency’s users would get all the support that we needed.

We converted the software to work on Unix without an inordinate amount of difficulty. That, however, did not mean that it would efficiently do everything that RSC wanted in their environment. We knew nothing about how the operating system would perform when numerous users were working on the same files at the same time. Sue spent several days at RSC trying to get the system to work, but she ran into one roadblock after another, and no one was available to help her.

After a few weeks of this foolishness, the agency got fed up. CD had not disclosed to RSC, who had paid them handsomely to conduct the search, that they were being paid a “finder’s fee” both by us and by the AT&T guy. RSC had never voiced any preference for hardware; that was just a lie. Evidently they had told RSC quite a few whoppers, too. RSC sued CD, and Sue testified for the agency. AT&T took the hardware back and refunded at least part of the cost.

RSC reopened the software search. We submitted the same proposal that we had previously given to CD. Since we had already been paid for the UNIX version, we charged nothing for the GrandAd software or for the customizations. The other contender was a New York company (I can’t remember the name) against whom we often competed. Its software ran on UNIX.

I called the finance guy at RSC, Jonathan Ezrin18, and asked about their decision. He informed me that they had chosen the other vendor. I asked him what the basis for the decision was. He responded that mostly it was the cost. The answer astounded me. I asked him what the other software company had bid. It was about $10,000 higher than ours. I asked him how they could have considered this less than our bid. He said that to be fair they had included the cost of the software in our original proposal when making the comparison.

I assured him that we were not going to give that money back. I then told him frankly that theirs was the stupidest line of reasoning that I had ever heard, and I slammed down the phone.

RSC dissolved in 1990, less than a year after that phone call. I don’t know what happened to CD. I found no trace of them on the Internet, although Lavinia Harris has published a series of novels about a young couple who call themselves “computer detectives”.


I remember visiting Fern/Hanaway19 of Providence, RI, a few times. The agency had a System/36 that they had bought from IBM. I think that we installed one or two modules there, but I don’t remember which ones.


IBM must have told Arian & Lowe (A&L)20, an advertising agency of sorts in Chicago, IL, about TSI. Sue said that she went there once. She remembers that the floor of their office would have been good for dancing, but the only thing that she remembered about the company was that their main client was the Beef Board. They mostly produced point-of-sale posters and signage.

I installed some modules of the GrandAd system there and flew out for a couple of month ends. I remember several very strange occurrences.

  • The Director of Financial Operations for the agency was Neta Magnusson21. We generally had lunch together. She always had more than one martini. I could never have concentrated in the afternoon if I had imbibed a small fraction of what she downed. I stuck with Diet Coke or iced tea.
  • A&L used its S/36 model 5360 for word processing. One time when I was there working on the GrandAd system, they somehow lost some WP documents. A few people blamed me for this. I protested that I had not done anything to any documents. Fortunately I knew enough about how DW/36 worked that I could also demonstrate that I could not possibly have done anything.
  • I ordinarily stayed at a Holiday Inn that was a short distance from A&L. On one trip I had to stay an extra day. The Holiday Inn had no availability for that extra night, but they found me a place to stay and called a cab to take me there. The cab driver said that I definitely would not want to stay there. Instead, he took me to another place that was in a rather rough part of town. However, the room was OK, and it was only one night. I was, however, happy to be out of there the next morning.
  • The agency’s was in downtown Chicago. I had to take cabs back and forth to O’Hare. One time I somehow left my glasses in the cab. Believe it or not, the next time that I went to A&L I stopped at the taxi dispatcher. My glasses were in the Lost and Found box safe and sound.
  • One of the cab drivers spoke no English at all. His girlfriend sat in the front seat and translated for him.
  • Another cab driver picked me up at A&L. I wanted to go to O’Hare. He asked me for directions. I actually rode with a cab driver in Chicago who did not know how to get to the airport! Fortunately, this was one of my last trips to A&L; I could have given him instructions blindfolded.
  • The favorite expression of the system operator at A&L was “Have a good one!” I realized that this was cheerful and completely innocuous, but for some reason it really irritated me.
  • My favorite part of the trips to Chicago was the prospect of having an Italian beef sandwich, either at the airport or bought from a street vendor.

It seems appropriate to end with the bittersweet tale of Charnas Associates of Manchester, CT. TSI and IBM scheduled a presentation to the agency at the IBM office in Hartford. The presentation was scheduled to take two hours. I went to the office early and loaded our GrandAd demo system onto the 5360 at IBM. I also went over my notes for the presentation.

The turnout was unbelievable. Around twenty people showed up from the agency. I was always happy if we got one; I had done worse than that.

I had a lot of experience at this. The format varied by only a little. Someone from IBM acted as the host. He or she was always dressed impeccably and spoke glowingly about how wonderful IBM’s systems and support were and what a close working relationship IBM had with independent software developers like TSI. Then they turned it over to me.

I hated whiteboards after this.

Not this time. The IBMer went around to each and every person in the room and asked them what they would like the computer to do to help with their jobs. After each answer he would rush back to a whiteboard and add it to the list of items that were already on the board. The he would ask them to evaluate how important this was to them. He was hoping that they would attach a monetary value to it, but he was willing to settle for peace of mind or saving time. He dutifully recorded the values as well.

This went on for at least an hour and forty-five minutes. Then he spent a few minutes praising the System/36 before he let me talk for a couple of minutes. I could not possibly do my presentation in less than a half hour. So, I had to forget about my slides and my demo and try to talk about the big picture. The worst part was that damnable list on the whiteboard behind me. Needless to say, our software addressed less than half of the wish list. Of course no one suggested “Help us find which clients are unprofitable and why” or “Help us improve cash flow”.

I was so angry at the IBMer that I could have punched him. If I had not sworn after that fight in the fifth grade with Tom Guilfoyle that I would not engage in fisticuffs, I might have.

We followed up on this, but we never heard from Charnas.

A few years later in 1989 I was scheduled to give my first AS/400 demonstration of the AdDept system that I was still in the process of installing at Macy’s in New York. TSI did not own an AS/400 yet, and so I had made a backup tape at Macy’s. I planned to install Macy’s programs and data, dummy up the data so it was not recognizable, give the demo, and then erase the programs from the disk.

I never finished the first step. Something about the tape made the AS/400 system at IBM hang up. Commands could not even be entered at the system console. I worked with these incredibly reliable machines for twenty-six years. This was the only time that I saw something like this happen.

The IBM people were furious at me. They were certain that the problem occurred because our programs were written in BASIC. I calmly explained that the programs never got restored. Something happened during the restoring process.

Nobody from IBM attended my demo. I went to the demo room to do a song and dance with no accompaniment. Only one person was there, and she was not even one of our invitees. She identified herself as a media buyer at Charnas who had heard about the event from one of her clients. I explained how the GrandAd system worked and which agencies were using it.

She told me that Charnas had a S/36. She did not know the model. I asked her how big it was. “Oh, it’s big!”

She said that they used it only for word processing, and everyone hated it. That guy from the first demo had sold them a 5360 with no software except DisplayWrite36!

I don’t remember what happened after that too clearly. I am sure that I went to Charnas’s office in Manchester at least a few times in the early nineties. I think that I installed an abbreviated media system for them. Then I got heavily involved in the AdDept system.

Charnas apparently went out of business in July of 1992.


While I was looking for information about the agency I came across the book shown at the right. It was commissioned by Robert Bletchman, an attorney from Avon who died in 2008. His obituary is here.

There is only one copy of the book on this website. The title is How to Achieve the Release of Unidentified Flying Object Information from the United States Government.The first reader with $50 can claim it. Shipping is free!

The publication date for this book is in 1985. I am pretty sure that this effort antedated Art Bell’s Coast to Coast AM show on WTIC radio by approximately ten years.


1. O’Neal & Prelle went out of business in 2000.

2. Bill Ervin died suddenly in 2003. His obituary is here.

3. Liz Dickman is now the CEO of Integrated Physicians Management Services in East Hartford. Her LinkedIn page is here.

4. Eric Tulin Inc. changed names and ownership a few times before giving up the ghost in 1991.

5. Knorr Marketing’s website is here.

6. In 2007, as reported here, Tom Brownell apparently transferred his client list to a group of his employees. They changed the name of the agency to 802 Creative Partners and moved the headquarters to Bethel, VT.

7. By coincidence 72 is my own age as I write this in May 2021. To be honest, if I tried to keep a manual ledger, I probably would not be able to read my handwriting either.

8, The agency’s website is cdhm.com.

Marsha.
Dianne.

9. Dianne Doherty now goes by Dianne Fuller Doherty. She resides in Longmeadow, MA, in 2021. After the agency’s failure she devoted her life to helping other small businesses, especially those run by women, get started. Her story is described here.

10. Marsha Tzoumas is now known as Marsha Montori. In 2021 she is the Chief Marketing Officer at Six-Point Creative Works, an ad agency in Springfield. Her LinkedIn page is here.

11. I used focus groups in my short story (described here).

12. RGS&H went through five name change. Its final incarnation, GSOD, Inc. dissolved in 2007.

13. Neal Hill landed in Canada. His LinkedIn page is here.

Ernie Capobianco.

14. Ernie Capobianco telephoned me in the early 1990’s. At the time he had just started working at Valentine-Radford, a big ad agency in Kansas City. He arranged for me to meet with some principals and the IT guy. I also visited Ernie’s apartment in Johnson County. I think that I caught him at a bad time. His LinkedIn page, which skips over his time at RGS&H, is here.

15. Ivan Dunmire lives in New York City. His LinkedIn page is here.

Larry Ponemon.

16. I think that Larry Ponemon now runs the Ponemon Institute, which has something to do with privacy, security, and computers. His page on the organization’s website is here.

17. Workstation Basic was designed to emulate the Datamaster version of BASIC running under DOS and later UNIX. More information is here.

18. Jonathan Ezrin apparently now lives in Plymouth, MA. He does not have a LinkedIn page.

19. Fern/Hanaway was dissolved in 1998.

20. It appears that in 1991 A&L was taken over by Daryl Travis. Various versions of Arian, Lowe and Travis (no Oxford comma) existed after that, but I think that the operation in Chicago did not survive for long. The Beef Board account represented a high percentage of its billings.

21. I think that in 2021 Neta Magnusson lives in Geneva, IL, a suburb on the west side of Chicago.