In 2013 I was still working full-time at TSI. My bridge was mostly limited to evenings and weekends. My involvement with District 25 (New England) was mostly limited to maintaining the NEBridge.org website, but I did accept an appointment to be one of the people who represented Unit 126 (Connecticut) at the twice-yearly meetings of the Board of Delegates. The big attraction was the free breakfast.
The Larry Weiss award was about eighteen inches in diameter.
The Larry Weiss Award was actually instituted in 1982. Its history is recorded here. The first presentation that I witnessed was at a Board of Delegates (BoD) meeting in 2013. The winner that year was Frank Hacker1, an expert player from Vermont whom I had contacted about contributing materials to the district’s website. The presenter was the previous winner, Jim Rasmussen. Frank seemed shocked and a little embarrassed to receive it.
I read about the award on NEBridge.org. It was named after an expert player who had a national reputation for being very congenial at the table. The evident purpose was to recognize a good bridge player from New England who had similar comportment. In those days2 an accomplished player who was also friendly was rare.
Jim Rasmussen.
I was fascinated by the award, which was the only physical trophy given out by the district. I examined the list of previous winners. Most of the names were not familiar to me.
Not long after receiving the award Frank moved to Florida. No award was presented in 2014 or 2015. In 2016 someone retrieved the tray from Frank, and Jim Rasmussen was pressed into service to find a suitable recipient. I posted a notice on the website for him asking people to submit nominations to Jim’s email address. I submitted two names, mainly because I was afraid that no one else had bothered to respond.
Luke Gillespie.
A few months later I was taken aback when Jim called me aside at a tournament and asked me if I would be amenable to him just selecting the person to receive the award. I said that I certainly had no objection. The award that year was given to Luke Gillespie, whom I had played against a couple of times. I was a little surprised that he won. I had only seen him at a few tournaments. I had also encountered him at no meetings or in any of my undertakings as webmaster. Luke was very surprised when his name was announced. That was the only time that I ever saw him at a BoD meeting.
Both of Jim’s presentation speeches were brief. He described the award, but he never went into any details about the process used to determine the winner.
In 2017 I was again asked by someone on the Executive Committee to post an item on the website soliciting nominations for the award. This time I did not nominate anyone. The award was presented at the BoD meeting in Nashua NH in June. Earlier in the week Jack Mahoney had greeted me in an elevator with “Congrats on the Weiss!” I don’t remember what I responded. However, this revelation game me a day or two to think about what I would do if they actually gave me the award.
At the end of the meeting Luke Gillespie presented me with the Larry Weiss award. When he introduced me, he admitted that he did not actually know me. In fact, I had only played against him once or twice. The memorable occasion was in Johnston, RI, at a sectional. I distinctly remember one hand. He was playing with Sheila Gabay. My partner, Steve Smith (introduced here), had opened 3♦. Sheila had bid 4♣. I raised to 4♦. Luke ventured 5♣, and Steve said 5♦, which was doubled.
Sheila Gabay.
As I lay down the dummy, I remember my exact words: “I don’t know; I don’t think that they are making 5♣. Afterwards, Luke and Sheila gently chided Steve for usurping my captaincy.
I was well aware of the criteria for this prestigious award, at least one of which I did not in any way meet. I gave a little speech in which I argued that if they were going to lower the standards to consider a Bracket 4 player, they should have chosen my friend and frequent teammate, Bob Derrah, who had established successful youth bridge programs at two middle schools in Springfield. His devotion of time, energy, and his own money for this and other projects was truly “superior behavior.” His wife (and bridge partner) Shirley had also been a great help, but Bob had been the driving force.
Shirley and Bob Derrah.
At the very end I emphasized that I felt honored, but Bob would have been a better choice. I spelled Bob’s last name so that the fill-in secretary, Beth Bertoni, would be certain to get it right in the minutes. Sandy DeMartino said that I made a good point in that players should be encouraged to nominate people that they thought were deserving of the award.
Early in 2018 I followed the instructions that were posted on the NEBridge.org website. I organized a committee of nine players that had representatives each of the eight units in Di25. My first choice was Luke Gillespie. The text describing the award indicated that preference should be given to former winners. Luke agreed. The other members were Susan Smith, Shirley Wagner, Jack Mahoney, Wayne Burt, Linda Ahrens, Karen Hewitt Randall, and Bob Sagor.
Ausra Geaski.
I once again posted a notice for the submission of nominations. This time I asked people to reply to my email address.3 Only nine people responded; seven nominated one person, and Carolyn Weiser nominated Wayne Burt, Dick Budd, and David Rock. The other nominees were Paul Harris, Sabrina Miles, Joe Brouillard, Bob Derrah, Don Caplin, Pat McDevitt, Felix Springer, and Frank Merblum. I nominated Bob Bertoni and Ausra Geaski. No one was nominated by more than one person.
I created a pdf file of all of the nominations, included the arguments provided by the nominators and sent it with the following email to the members of the committee.
I received thirteen nominations for the Larry Weiss Award. I have enclosed them in a pdf file and a Word doc file. To some of them I have appended comments when I had personal knowledge of the recipient.
I think that the next step is to gather comments from committee members. No one can know everyone, and so in some cases we must rely on the judgments of others. Please read the documents and send me whatever comments you might have this week. During the week of April 9 I will assemble a new package that includes them. Then we can start the balloting.
One note: The last ten winners have been men. No woman has won the award since Jane Smith in 2003. This seems peculiar to me, since there seems to be nothing in the criteria that would predict such a bent.
Thanks for your participation.
There were only a few comments, but one person was very upset that one of the nominees was even under consideration and asked that I include that comment without attribution. Since I had said that I would allow anonymous comments, I did. The subject of that comment, who was also a voting member of the nominating committee, offered the opinion that only positive comments should be accepted. I did not remove the comment.
In the first round of voting I allowed all members to name up to three nominees who best, in their opinion, met the criteria. Only three people were named by more than one person: Joe Brouillard, Ausra Geaski, and Bob Bertoni. Bob and Ausra were named more often than Joe.
So, the final ballot was between Bob and Ausra. Ausra got four votes; Bob get five. I would have been happy with either result. In retrospect it seems remarkable to me that if I had not been on the committee, they would not have even been considered.
I announced on the website that the award for 2018 would be given out at the meeting of the Board of Delegates at the Granite State Getaway ( a regional tournament held in Nashua, NH) on Sunday, June 24, 2018. I did not disclose the winner’s name to anyone—not even my wife Sue.
I brought the award with me to the Senior Regional in North Falmouth, MA. When I gave the trophy to Carolyn Weiser to be engraved, I had to tell her who had won. A big smile appeared on her face.
My presentation of the award to Bob has already been chronicled here (search for “Weiss”), but that account did not include my actual description of the winner: “My friend, my boss, my guru, my hero, Bob Bertoni.”
This was the last presentation of the Larry Weiss award. Bob died in 2021. No one seemed to know where the silver-plated tray ended up.
My relationship to the award that replaced it has been described here.
1. I also played against Frank in a sectional in New Hampshire. He told me that he was an actuary. He also asked me if I knew Joel Wolfe. I did know him from the Tuesday evening games at the Hartford Bridge Club, but I was terrified of him. I never told Joel about the encounter in New Hampshire.
2. Behavior was apparently much less friendly in the eighties. In 1988 the ACBL instituted a set of laws governing behavior at the bridge table called the Zero Tolerance policy. Over the next three decades bridge gradually became a much more friendly game as it became “bad form” to be rude or abusive to the others at the table.
3. I am not sure why I did not send a district-wide email asking for nominations. The district certainly had its MailChimp account by that time, and I had been maintaining the database for many years. The description of the award says that the website should be used to ask for nominations, but when that admonition was written the district had no way to send a large set of emails. Perhaps I was worried about the cost, which would have been about $7.50.
This entry, like the process that it describes, is absurdly long. In fact, it is much longer than it looks because it has links to a large number of documents that have more details. I don’t expect anyone to read this entry. I did it out of a combination of determination to leave nothing out and a sense of catharsis.
I really loved my job as webmaster for District 25 and all of the other functions that I had added (as described here). The only aspect of it that I found tiresome was the assembling of photos for the Winners Boards. I had decided unilaterally that I would no longer do that in 2020, but I was still enthusiastic about everything else that I did.
The pandemic struck New England in March of 2020. The game that I loved that involved card tables, chairs, playing cards, bidding boxes, human beings, and conversation vanished almost overnight. Some people enjoyed, or at least tolerated, playing on the Internet, but I did not like it at all. It did not seem like bridge to me.
At first I enjoyed my new life of leisure. As I described here, I started walking a lot, occasionally traversing as much as ten miles per day. I also read books much more frequently than I had previously, and I invented a method for the people who had played together in Simsbury to describe what they were doing in the new world of isolation. I discovered that a very large number of operas were available free on YouTube. I downloaded a free program, MP3Studio, to make mp3 files that I could download to my mp3 player. So, I could carry forty or fifty operas in my pocket.
In June of 2020 my schedule changed dramatically. I undertook the gargantuan 1948 Project that is described here. From that point on I sat in front of the computer for several hours per day writing and researching, and the more time that I spent on the project the larger that it grew.
Bob Bertoni.
In the summer of 2021 my friend and boss in District 25, Bob Bertoni, died after a long and debilitating illness. At that point almost all of the people with whom I had enjoyed working for so many years were no longer involved in the district’s leadership. Moreover, the ACBL had taken strong measures to promote online play as an alternative to real bridge. It seemed almost certain to me that the game that I knew was doomed.
The Hartford Bridge Club tentatively reopened in the summer of 2021, and Sally Kirtley and I figured out a way to schedule games of the Simsbury Bridge Club. However, no tournaments were held in New England except the poorly attended sectional in December sponsored by the Eastern Mass Bridge Association (EMBA). At the time I was a member of both the district’s Executive Committee and the Tournament Scheduling Committee. Both held occasional Zoom meetings. I wrote this about the decision-making:
I have been on the scheduling committee for a few years, but two crucial online meetings were held in the winter on Wednesday evening, the one time that I am committed to play at a very small club. Evidently a lot of decisions about the three tournaments in 2022 were made at those meetings or at the one in May, during which I was in Europe.
Sally and Helen
In the last quarter of 2021 I notified the Executive Committee that I intended to resign my positions tied to the webmaster job at the end of 2022. I modeled my decision on this with how Helen Pawlowski handled the termination of her long tenure as the district’s tournament manager. She had given a year’s notice that she was leaving. A committee was promptly formed, people applied for the job, Sally Kirtley was chosen, and Helen showed her the ropes at several tournaments.
After I resigned not much happened for several months. When I had started in 2013, absolutely nothing was documented in writing. By contrast, I had already produced on NEBridge.org about forty web pages that documented everything that I did in every area. Thereafter, I spent an enormous amount of time making sure that each of these pages was up to date. They can all be reached from here.
The oldest email that I could find about the subject of the transition was dated November 30, 2021. In It Curtis Barton, the president, asked me, “Do you have a candidate to replace you?”
The one thing that I did not want to do was to become an active participant in the search for my replacement(s). I thought that it was incumbent upon the people who would be running the district going forward to determine which of those functions was still important and to find people who were willing and able to perform them. I did not want to prejudice this effort with my own ideas.
I felt that I had done everything that I could to smooth the process. When I was chosen to be the webmaster, Bob Bertoni had assumed the responsibility of finding someone for the job, mostly because he was the only person who knew how the site worked, and there was no documentation whatsoever. In the intervening years had thoroughly documented how my various functions were performed.
So, on December 31 I sent the following reply with four attachments.
As promised, I have produced and attached documents that outline the duties of four functions that I currently perform: • Webmaster • Database Manager • Email Manager (MailChimp) • Bulletin Editor (printed, online, and Day 1).
Someone needs to decide on who, if anyone, should perform these functions in 2023 and following. The Database Manager and Email Manager are not official positions.
I am not sure if the Communications Committee still officially exists, but I formerly set the agenda for and presided over its meetings.
I also have been composing a high percentage of the emails used to promote tournaments. Whoever assumes that function in 2023 and following will need to work with the Database Manager on the selection criteria to be used and the Email Manager on the format to be used for text and images.
At some point Gary Peterson, who was a Tournament Director for the ACBL, expressed an interest in becoming the webmaster. He negotiated with Curtis about how he would be compensated for his efforts. I was not privy to those exchanges. My assumption was that he would be responsible only for maintaining the website. I suspect that Curtis expected him to do much more than that. It is also possible that Curtis only glanced at my write-up.
In April of 2022 I sent all the members of the Executive Committee an email that detailed open issues in areas that I was involved. I attached to this email a spreadsheet that served as the index to the documentation pages.
It has been a long time since I made a report, but I have been keeping a list of developments and issues.
Website: 1) I removed four items from the main menu in the left column that appears on every page of the site. Three of them I moved to the “Archive” tab: District Director Info, District Director Report, and Learn from the Experts. The other one was a link to the ACBL’s Partnership Desk, which the ACBL’s webmaster told me is no longer supported.
2) There are three issues. The Tournament Location option is a custom program that uses a list of the district’s tournaments to create a map. For a while it was broken, but Megahertz fixed it. I removed Cromwell and Sturbridge. I added Providence and Marlborough. I left Mansfield and Hyannis on, but added notes that they were canceled for 2022. This will need to be maintained (using the “Clubs” option in the admin section) when the 2023 schedule is set.
The second issue is the banner, which currently says “Exciting New Event Schedules for 0-2500 –Click Here for Tournaments”. It links the NEBridge.org calendar. I don’t know how to change it. Bob always did this. We should probably be highlighting Providence. After that, I don’t know.
The third issue involves reports from the Regional Director. The DD reports had their own custom option. Should I add the RD reports to this program (and bring it back from the Archive)? Should I create a new tab for RD reports? They are now emailed to members; posting them on the website is less critical than it was ten years ago.
3) The list of winners of NABC and NABC+ events has not been updated since 2019. The source of data was lists provided by the DD. I have not received any such lists since December 2019. What should the policy be for the future?
4) I have decided not to post Winners Boards (photos) for the 2022 tournaments. It is a lot of work, and I won’t be attending one of the three events. If someone else wants to take the photos of winners and solicit photos from the ones that were missed, I will post them. However, I don’t want to do this if the percentage of missing photos is high.
I also decided not to award the Best in Class prizes in 2022. With only three events, all in the eastern half of the district, it did not seem worthwhile to me.
5) Someone should check the conditions of contest on the website. I don’t think that the first five documents on the Conditions of Contest tab have been checked in a long time.
Database: 1) A decision should be made about whether the MySQL database, which I maintain on both my iPower account and my local server, will be used in 2023. If not, a suitable substitute to be used as the basis for emails should be found. The current database includes all ACBL members–active and inactive, living and dead–since 2014. It also contains pretty good records of who attended D25 and NABC tournaments since then. It also has a history of achievement of ranks of D25 members and points by month of everyone.
2) In the past I have received .LZH files from Keith Wells at the ACBL to use as the basis for the attendance (at tournaments) table. He did not respond to my last request. Does anyone know if he still works for the ACBL? If not, from whom could I get these files. I used the attendance tables both for targeted emails and for the attendance breakdowns after tournaments.
Email: I currently create the emails by using a text editor on my PC to write HTML statements. I then use the “Code your own” method to paste the code into MailChimp. As I was writing up the documentation for this process it occurred to me that it will probably be very difficult to find someone is who is both willing and able to do this. MailChimp has a lot of templates for emailing that would presumably be much easier to use, but I have never investigated them because I already knew how to make the emails look exactly as I wanted them to.
If templates are used exclusively, it will affect Sue Miguel’s emails. She sends me an email that looks the way she wants it. I extract the HTML from it and then post it using the “Code your own” method.
Bulletins: I was told that there will be neither a printed nor an online bulletin for the Gala. Eventually decisions should be made about the other two tournaments in 2022.
Documentation: I have documented almost everything that I do in “pages” on NEBridge.org. I have created a spreadsheet that serves as an index to these pages. I have attached a pdf of it to this document. I am confident that by later in the year it will be complete and as accurate as I can make it. I suspect that the person or persons who do these tasks will want to simplify the processes, but whatever process is used, it should be documented, and I think that the format that I chose is optimal, since anyone can see the most current version.
The starting page is 342. It can be accessed with the URL NEBridge.org/pages/342. All pages can be reached from there, but if you want to look at a particular page, the easiest way is to key in NEBridge.org/pages/ppp in your browser, where ppp is the three-digit page number on the spreadsheet for the index.
Communications Committee: I think that consideration should be given to restarting the CommComm in 2023 or maybe sooner. I am willing to serve on it, but I don’t want to be chairman in 2023.
Two regional bridge tournaments in New England in 2021 had been canceled because of the pandemic. The Presidential Regional that was scheduled for February 2022 was also canceled because no suitable site in the southwestern part of the district was available. A new event, which was called the Gala, was scheduled for late May, which was the time that my wife Sue and I had planned to take a cruise in Europe1. We had deliberately chosen the second half of May because, in all the years that I had been going to tournaments, the district had never held an event then.
Curtis Barton.
Meanwhile Curtis was trying to figure out if, as an ACBL Employee, Gary would be allowed to be both webmaster for the district. Curtis finally determined that he could. In early July he asked me to set up a Zoom meeting with Gary, Peter Marcus2, and himself. I told him that I had no idea how to set up a Zoom meeting, and that I was very busy at the time.
The second half of July was dominated by the Summer NABC that was held in Providence. Curtis decided that he needed two people to replace me. He offered one of the jobs to Gary in this email sent on August 10.
The other candidate wasn’t interested. That puts you (Gary) back where you’ve been – my choice for NEBC Database and NEBridge.org Webmaster. If you accept the position we will discuss compensation (Mike gets free plays and some other stuff – not too valuable for you) on a per tournament basis.
I suggest you contact Mike for his write-ups on the efforts. If you accept I will also begin the search for a Communications lead to supplement (not replace) existing efforts.
Communications Lead:
• Voting member of the TSC • Cannot be an ACBL employee • Essentially a volunteer position; may, in the future be compensated with free plays or similar consideration. • This primarily a marketing function with technical considerations as agreed with the NEBC Database/NEBridge.org Webmaster • Coordinates the electronic aspects of tournament advertising and execution • Works with the Database/Webmaster • Edits the Tournament Bulletin as required • May use MailChimp email system to create messages as required.
NEBC Database/NEBridge.org Webmaster • Does not and cannot be a voting member of any NEBC Committee • Can be an ACBL employee • This is a compensated position on a “per tournament” basis • Maintains the NEBC website • Maintains the NEBridge.org database • Works with the Communications Lead and Tournament Coordinator to maintain Calendar
This was by far the longest communication that I had ever received from Curtis. It appeared that some progress was being made. The fact that he was conflating the webmaster and database jobs was, of course, disconcerting. The webmaster job had gotten easier over the years. The database job was quite another matter.
This missive pretty much confirmed my notion that no one wanted to revive the Communication Committee. The “as required” appellation applied to the bulletin position was also ominous.
Peter Marcus.
An email from Peter asserted about the database that “It might be work, it might cost money, but I think we really don’t want to abandon it.” Nobody ventured a different opinion. The question then became where the database would be kept. I did not want other people with administrative authority to sign on to Wavada.org.
I am not sure that my next contribution was helpful, but I did not want anyone to claim that I was not forthcoming about the difficulties.
Now that I think about it, iPower is not a critical element. Assuming that two copies of the database (one live and one for testing/backup/disaster recovery) are used, what are needed are two installations of WAMP (Windows, Apache, MySQL, php) or the equivalent. I used iPower for the live version because I already was using its server for other projects on my personal website, and there was a lot of capacity. WAMP is available as a free download for windows-based computers. iPower uses a UNIX version of the three products, but they do not charge extra for MySQL and php.
Mark Oettinger.
Mark Oettinger, the newly elected (sort of) vice-president of the district, suggested that Sue Miguel could do some of the work of the Communications Lead. No one objected.
Gary officially accepted the job of webmaster and indicated that he and I might be able to meet together at the Ocean State Regional in Warwick, RI, (documented here) scheduled for the end of the month. I responded with the following:
I have created a user profile for you for the admin section of NEBridge.org. The user ID is GaryP. After I send this email, I will send the password in a separate email.
I will be in Warwick for all five days. I will be attending the meetings of the Tournament Scheduling Committee and the Executive Committee. I will have the other evenings free. I will be pretty busy until then.
I have documented almost everything that I do on numbered pages (the ones that have the green menu on the left) within the NEBridge.org website. The starting page for all communications functions is #342. The starting page for webmaster functions is #85. The full URL’s are https://nebridge.org/pages/342/ and https://nebridge.org/pages/85/, respectively. The easiest way to get to them is to go to NEBridge.org, click on “Tournament Results” and change the /3/ to the page that you want. I have attached a spreadsheet that has all the page numbers.
There are wysiwyg tools for editing the numbered web page. It is also possible to enter HTML code. I resort to the latter when the former doesn’t provide what I want. The concepts are pretty straightforward. When I started in 2013 there was no documentation, and Bob Bertoni’s training session only lasted thirty minutes.
I am looking forward to meeting you in Warwick.
I introduced myself to Gary when I played in the side game, but I never met with him in the evening. I did meet Steve Ackerman, a player from Vermont. Mark Oettinger had recommended that I get him involved in the transition. I sent him essentially the same email.
In September Curtis sent Gary and me a short email asking whether I could teach them to use MailChimp. I did not envision either of them using it much, but here is what I responded.
MailChimp is not hard. I will set up a user ID for NEBPres and for NEBWeb. I will send the passwords in a separate email. The steps for using MailChimp are documented on NEBridge.org. I will provide training if necessary. I know nothing about using Zoom for training.
The big issue is what is going to happen to the MySQL database that is used for, among other things, populating the lists on MailChimp. The database currently resides on an iPower server on which I have leased space for about ten years. I am willing to give the php scripts that I have written to maintain the files to the district, but the database and the scripts somehow need to be copied to a server owned or leased by the district. That is unlikely to be an easy task. However, there is a great deal of other stuff on my website on iPower, and I don’t really want anyone else to have read/write access to it.
The other big issue is that Keith Wells, who is now a contractor for not an employee of the ACBL, has not answered any of my emails in five months. His last one said that he was still the person that I should contact in order to obtain the .LZH files used by the scripts that update the attendance table. On the advice of Tim Hill I sent an email in September to tournaments@acbl.org. The unsigned response, with a cc to Keith, said that Keith was still “at the ACBL”.
So, I have been unable to maintain the attendance table by my usual methods. Someone needs to decide whether it is still necessary for the district to maintain the attendance table, on which I formerly recorded who attended each regional and sectional in New England and each NABC. If not, it might not be worth the effort to continue using the MySQL database to keep a comprehensive roster of players, their advancement, their attendance, and a few other things. In that case the whole emailing strategy may need to be rethought. Maybe it could be done with spreadsheets or some other method. To my knowledge no other district goes to so much trouble to target emails.
It is possible to update the attendance table without the LZH files. The alternative method uses the “Master Point Winners” report in the posted results on the ACBL tournament schedule. However, 1) It is both kludgy and very time-consuming because there are no ACBL numbers, and 2) there is no way that I know of to account for people who earned no points at the tournament. So, I have been reluctant to resort to that method.
I am doing what I can to help the transition, but I don’t want to be the one who makes important decisions that affect how the mailings are done in 2023 and following.
The first sentence was a mistake. The way that new user profiles are created in MailChimp is to “invite” other people through an option in MailChimp. They then are sent an email from MailChimp that explains how new users can create their own profiles.
As of this writing in June of 2023, I have still not been able to gain access to the LZH files.
Shortly thereafter someone brought up the possibility of using the Pianola software that a third party had customized for the ACBL When the product was introduced several years earlier, I had looked into this and shared my low opinion of it with the members of the Executive Committee. I repeated those points for Curtis and Gary.
Addendum: The ACBL allows direct but very limited access to its active player database for emails, but there are several limitations that render this approach less effective in targeting. I have not investigated this approach recently, but the limitations that I remember are:
1) You must use Pianola. My understanding is that it does not support images, tables, font changes, and other tricks that I sometimes have used within messages. Both Sue and I use a lot of embedded images.
2) You can only access the records for a limited number of districts/units.
3) The format is, to say the least, unimaginative. It is black on grey.
4) I am uncertain of how much targeting can be done. I seriously doubt that one can target (as I did for NAP) based on the May 6 ACBL roster. I also feel certain that targeting based on attendance or zip code (Cape, for instance) is not possible.
5) The rate charged U126 is four times what we paid, and the last time I looked that rate is still available.
6) Access to the database can only be for the purpose of emailing. If you want to use it for some other purpose, you must keep your own files somehow.
7) I am not sure that Pianola has all the reporting tools that MailChimp offers. People who have complained to me about not receiving an email are sometimes surprised that MailChimp knows whether each email was delivered, whether it was opened, and whether any links were clicked on.
8) A small number of people have provided me, but not the ACBL with their email addresses.
9) I think that if someone unsubscribes on Pianola, they can no longer be reached. MailChimp has the same rule, but because we have lots of lists, we can control the effect. For example, if a club manager unsubscribed to the recent club mailing, he/she would still receive emails about tournaments, letters from the president, surveys, and other types of emails. On the other hand Pianola does support attachments, and MailChimp doesn’t. I have not found this to be much of a limitation, but if we did not have a website on which to post the attachment so that we could link to it, it would be.
Nobody mentioned Pianola for quite a while after that. Somehow someone got the idea that I would host the database for the district. On October 28 I wrote the following to Curtis:
I don’t host the database now. I pay $200 per year to iPower to host it. I know very little about hosting databases. The district could get an account with iPower or some other hosting service that supports MySQL and php and has a way to import databases and programming files. I contracted with iPower a long time ago. I don’t remember why I picked them.
I will help with migrating the database and the scripts over. I don’t really want to support the php scripts, but if you cannot find anyone who knows php, well … I would have to think about it.
If you are really asking me if I would agree to set up user ID’s for others on my iPower account, the answer is no. I have a great deal of other stuff on my account, and I have spent hundreds of hours on it.
So, the first decision is whether it is worth the effort to maintain a relational database. If the district cannot find a reliable source for getting the lzh files, I would be inclined to doubt it. The roster files, which are the source for most of my selections, can easily be downloaded from ACBL.org and then opened in Excel. Someone who is a wiz at spreadsheets could probably do the selections from the spreadsheets. The uploads to MailChimp require csv files, and spreadsheets could–after some slicing and dicing–be saved as csv files for that purpose.
When the above issue has been addressed, one other remains: How many lists on MailChimp will be used and reused? I suggest at least one for presidential communications, one for regional tournaments, one for NAP/GNT, one for clubs, and one for I/N. We now have a very large number of lists–one for every email (as Bob recommended). This has been feasible because the database has a field to flag players who have unsubscribed. I never select these people for any mailing promoting a tournament. Without that field I would need to reuse lists, as I sometimes do now for other types of emails.
If you decide to reuse the lists, you should add fields for masterpoints and rank description so that you can “segment” the lists as required for the email. This is the way that I handled the five emails promoting the 2022 NAP. The only problem is that someone would need to decide whether people who unsubscribed in response to those emails should also be unsubscribed from one of the other lists.
Curtis put the burden on Gary and Steve with a short reply: “We need someone to host our data base, and we need that someone now. You guys are the experts. Figure out what we need to do, and let’s get it done. “
Gary said that he was not a database engineer, but he was an “Excel weenie.” Steve set up a Dropbox for me and asked me to put the database and the php scripts in it. It took me most of a day to do this because a great deal of what is on Wavada.org is related to my blogs, journals, and other projects. Even after I culled those out, the remainder barely fit in the Dropbox, and the company that sponsored it kept sending me emails that I should upgrade my subscription.
Not much else happened until I wrote up the following summary on November 28:
General: All of the tasks have been documented on pages of NEBridge.org. The appearance of a few MailChimp screens has changed, but the work flow has not. All the documentation pages can be reached from https://nebridge.org/pages/342/.
Webmaster: I have given the credentials for the email redirecting to Gary Peterson. I have also set the emails for webmaster to redirect to his email account.
Action item: The ad on NEBridge.org for the ACBL online regional was still there today.
Database: Peter said that LZH files should now be available from ACBL somehow. If so, it is still probably a good idea to keep up the database if someone can learn how to maintain it. Those files can help with both targeted mailings and analysis of attendance at tournaments.
Action item: I will communicate with Peter about how to get the LZH files from the ACBL. When I do, I plan to upload all of the files for D25 sectionals and regionals in 2022 as well as the Providence NABC. I will then submit attendance reports for the Providence and Southbridge regionals and the Providence NABC to the Executive Committee members via email.
The current database is MySQL. The scripting language php is used for maintenance and reporting. I will create a copy of the database, the php scripts (including the Javascript and CSS), and a file of the SQL statements that I have used for lists and other purposes. I will then send them to wherever the new home is. I will also help with the migration as much as I can.
Action items: If the database is to be continued, 1) Who will maintain it and use SQL to select lists for mailings? 2) Where will the data and programs be stored? The system can actually be run on any Windows or Unix computer that has the free download WAMP or XAMP, but I chose to run it somewhere that provided support, which I have used four or five times per year. 3) Will the person who manages the database also manage MailChimp?
MailChimp: Policy decisions need to be made about how many lists will be used. The issue is how to handle “unsubscribes”. If a person unsubscribes from one list, should they simultaneously be unsubscribed from all? This will not happen automatically on MailChimp, but there is an “OK to email?” field on the database. The “actives” view of the players table, which I often used for selections for email lists, eliminates players with an N in this field or any other disqualifying information.
Action items: Who will manage the site? What will the workflow for new emails be? Will there be any reporting?
Email composition: Sue Miguel.
Bulletin Editor: I have copies of all the ones that I have done. I can send in odt or word format.
Action items: Is this worth doing? Who will do it? Will we resume using online bulletins?
This email generated a lengthy thread of responses. Curtis established the parameters:
Mike has done his usual great job in laying out the tasks ahead. I will take the Bulletin Editor3 task for Southbridge 2 (Mike: please send me the last Bulletin in Word format, please.)
Who will take on the rest of the effort? Please advise soonest.
I sent a copy of the Bulletin that I had created for the Optical Regional in 2022 to Curtis.
Curtis sent the following to Steve Ackerman and Neil Montague, who had expressed some interest in handling the emails:
We need a Mailchimp email expert (or maybe two!) to do the email parts of Mike’s current job. You both are great candidates for this. Any interest? Note: this will, in effect, make you a part of Sue’s marketing campaigns. It’s fun.4
Neil told Curtis that someone would need to show him how MailChimp worked. I invited him to create his own account and wrote:
MailChimp is not difficult. I have documented everything that I do in it on the NEBridge.org website, and the MailChimp site has very good FAQ’s and support when one needs it. I figured it out with no training whatever.
The bigger issue is whether to continue using the MySQL database as the source for creation of lists, and, if so, where it will reside.
Curtis wrote that Neil would officially become the MailChimp person and that Sue Miguel would compose the emails. Steve attempted to address the database issue.
As far as the database goes, I’ve taken a look at the LZH files that ACBLScor uses to update its database. Unfortunately, it only ACBL numbers and Points, not names and addresses. We would need more information than that to maintain the database. Another option is Pianola. I understand they are pricey, but it might be possible to work out a deal with them. https://www.pianola.net
I could not let that go unanswered.
I use four sources of information for the database: 1) Once a month (on about the 7th) I download the entire ACBL roster, which has almost all the census information on all active ACBL members; 2) The ACBL sends Webmaster@NEBridge.org a list of the players who advanced in rank during the previous month; 3) The LZH files for attendance at tournaments; 4) Individual maintenance when I learn something such as a nickname, a new email address, or an unsubscribe. Here is what I have for each player:
I described the problems with using the ACBL’s program that uses Pianola on a previous email. I will look for it and resend it if necessary.
This exchange generated an overly optimistic assessment by Mark Oettinger that showed praise on all the participants. No emails were exchanged in December except one from Curtis that asked me how much I would charge to continue to send out the emails “for one more month”. I said that I would certainly continue to do it if it was necessary. In actuality I sent out all of the emails in the first five months of 2023.
In January Neil wrote this to me: “I think I am supposed to send out the e-mails to the district via MailChimp. I have an account but since I’ve never really used it before, some quick help from you would be appreciated.” Neil was referring to the computer-generated emails sent by BridgeFinesse.com to players who had advanced in rank. I explained to him that he did not need to get involved in this process.
On February 11 Curtis notified me and the other participants that there would be a Zoom meeting to discuss the succession issues. He then wrote that Peter would send the invitation. At some point it was changed to an in-person meeting at the Presidential Regional in Southbridge. That gathering was never canceled, but it did not happen.
An email that I received from Sue Miguel got my goat. Here is what I sent to everyone on the Executive Committee.
In November of 2021 I gave notice that I did not want to be involved in precisely this type of thing–promotion of online gold point events, which I am convinced will be the death of regional tournaments. I have not seen one inch of progress in removing this responsibility.
I will send this out, but I AM PLEADING that the district relieve me of this responsibility. It makes me furious to be promoting this sort of thing.
Curtis sent me an email that said that Sue should have sent the email to Neil instead of me. I sent out this email and several more over the course of the next few months.
Neil sent me an email on March 8 concerning an email that he had received from Paul Harris, the president of EMBA. He wanted to know the details of the district’s contract with MailChimp. I answered the inquiry with the following.
MailChimp charges D25 by the number of emails sent. Back in 2015 or 2016 Bob Bertoni negotiated the purchase of 2 million email credits for $2500 in a “pay as you go” plan. We had to purchase that many to get that rate. At the time we had no limits on the number of lists or the total number of contacts. We have about ninety lists (but they won’t let us create any new ones) and a very large number of contacts. In the old days I built a new list for each version of each email, and I had roughly seven or eight versions for each tournament.
808,020 credits remain. I am not sure that MailChimp still allows pay-as-you-go plans. It appears to me that it now sells four or five tiers of plans that require a monthly fee based on the total number of contacts. Each has other limitations as well.
In my opinion MailChimp’s best feature is that it allows you to “code your own” emails in HTML. It is much more time-consuming to do it that way, but you can–with a few small exceptions–make the email look exactly the way that you want it to. Of course, you have to be familiar with HTML and how email clients (as opposed to browsers) interpret various tags. The only thing that I have never been able to do is to get Outlook to show correctly a caption for an image.
Without the “code your own’ feature I do not know how anyone will be able to create the kind of emails that Sue Miguel likes to send. She creates the emails using a program on her Mac and sends me the finished product. I extract the HTML and make a few changes to fit MailChimp’s requirements.
By the way, MailChimp is now owned by Intuit, the QuickBooks company.
I know nothing about Constant Contact.
I have been promised that I will not be required to send any more emails, but the meeting that was scheduled for Southbridge to determine who would do it and (more importantly) how was never held. Then there was supposed to be a Zoom meeting about it, but it never occurred either. At this point I do not know whose responsibility it is to find a way to continue. I am pretty sure that Curtis does not want to hear any more about it.
Another Zoom meeting was scheduled for March 30 at 8 p.m. Peter sent out the following email at 6:56 a.m. on that day to the people scheduled to attend the 8:00 meeting and a few people from the Connecticut Bridge Association (CBA).
I just attended a webinar (not sure if any of you did, but I did see Ken there) about their new marketing program, sending out emails, and using Pianola. I don’t know enough to know if this is any good, but, unlike a lot of what ACBL does, it actually looked at least presentable.
One obvious benefit is an immediate access to ACBL data (email addresses, masterpoint holdings, etc.) without having to update them ourselves. A downside, to the extent we do it, is that it doesn’t seem to include information about tournaments attended though they said that could be added.
The tools for developing emails did seem reasonable and it does have the ability to include attachments, like a flyer.
Obviously, one issue is cost. I know, when Bob Bertoni investigated this, we ran from Pianola because of cost. They addressed this and said they are cheaper than MailChimp (what they compared themselves to), though they talked about buying 10K or 25K Mailchimp credits. If I remember correctly, D25 bought something like 250K, which was an upfront cost (almost like a capital cost, buying new equipment) and then it lasts for years.
Anyway, I do not have the technical expertise to make comparisons. So, my questions are
1) They recorded the webinar and are offering a masterclass in developing emails/marketing next Tuesday (for about an hour). I will forward the link to the recording and the masterclass if anyone wants to hear it or sign up for the class. I will not sign up, I don’t have the background to make an informed decision.
2) Where are we with MailChimp credits, i.e., are they about to run out or do we have years to go?
3) They are setting up credits for each unit and district and accounts to send emails will be done individually, i.e., a unit or district says who should have access and they will get their own login, not done with everyone in one organization sharing the login. But, is there any rationale to considering setting up credits for the units and district to share, as a way of lowering costs, particularly for smaller units?
I am not looking for answers, since I wouldn’t know how to evaluate them, just asking questions. We can discuss more tomorrow on the ZOOM call.
Will send out the info from them when I get it.
I watched the webinar later, but I wanted to provide answers to Peter’s questions before the Zoom meeting.
I could not attend the webinar because of a medical appointment. Incidentally, the message announcing the webinar was composed using the new tools. The last word or two of every line on the message was cut off when I opened it in Outlook. I tried changing the width of the window, but it did not help.
D25 bought 2 million credits from MailChimp. Over 800,000 still remain. Attachments, especially ones with images, use up a lot of band width. Requiring links rather than attachments is the main reason that MailChimp delivery is so fast.
I have never used Pianola, but I know where I ran into problems with MailChimp. Some of my questions are:
1) How are unsubscribes handled? If someone unsubscribes to an email sent by one user will other users still be able to reach them?
2) To which districts would we be allowed to send email?
3) Can pre-formatted emails like Sue’s be sent or must they be redone in Pianola’s tools?
Curtis took notes at the 8:00 meeting and sent them to the participants. I have posted them here. It is worth discussing his three “Takeaways”.
“Peter will transfer Mike’s data to a new source.” In fact, I sent an up-to-date copy of the database to Steve. Peter had nothing to do with it.
“Henceforth we will use Mike’s data from Peter’s source for emails and the like.” It was not until May that Steve’s copy of the database was available. In actual fact, the audience that I had been using on MailChimp was still used through the end of June. However, Neil did successfully process a couple of Sue Miguel’s emails in May and June.
“Peter and Steve will attend the Pianola Master Class to determine whether we can easily port the current system and data to that (ACBL) system.” I don’t think that anyone involved in the transition process ever attended the Pianola Master Class.
Peter, with whom I had a bizarre contretemps (described here) earlier in the year, recognized the crux of the problem in a friendly email:
I understand that Mike, who has been so good to do all this for us since forever, and had announced his departure as of the beginning of 2023, is still involved and really, really “wants out.”
If we need help to actually move this to final migration, I think we should consider actually getting a professional in this kind of work to help/do it for us. Even if this group has the skill (and I don’t), finding the time can be a much bigger problem, and, if we have to pay for it, so be it. We could speak first to Megahertz5, to hire them, and, failing that, find someone who could get it done. I don’t think their geography matters though, unlike the ACBL, I would suggest we don’t save money by using IT contractors from Poland.
Curtis favored a different approach:
Here’s what we can do to get Mike OUT of the loop, at least formally.
1) Neil: if you can take Mike’s stuff for storage, please do so.
2) Gary/Steve/Neil: please discuss this among yourselves, and determine whether we should take Peter’s suggestion and hire Megahertz to set things up. Let me know what you decide, and I’ll get it approved.
Then let’s finish this.
Steve immediately reported that he had a copy of the database, and he would find a place to put it. His email on May 3 listed the progress that he had made.
I have uploaded Mike’s database to a server on google as I had some issues attempting to sign up at Oracle.
I’ve created user accounts for everyone on this list. To log in, use your username portion of your email, and the number you enter into the bridgemates (so no letters).
I have updated the masterpoints based on the April version of the MP file available to ACBLScor. I understand that in the past we were able to get a more complete database listing from ACBL, but I don’t know who to contact for that.
Neil & Gary, let me know if you need help generating the queries to populate your mailchimp lists.
A few thing that he wrote were not quite accurate. Here is what I replied:
On your MyACBL page do you have a tab called “Member Rosters”? It should be right below “Ribbon”. If not, I think that either Curtis or Mark Aquino can designate you to have access to that feature from the ACBL.
A new roster will come out on 5/7 or maybe 5/8 since 5/7 is a Sunday. I have a list of email addresses that have unsubscribed in the last year or so. The “OK to email” field for all of them should be set to N. Should I send this to you, or is there some way that I can do it?
After I sent another email for Sue, a player replied with a request to change her email address. I forwarded it to Steve. He replied with some good questions.
Does the normal procedure include asking the player to make sure they also update their email with ACBL? I suspect that when I update next week from the roster this email address may be incorrect if the player doesn’t also notify ACBL.
In addition, I updated the player database to flag not to email the addresses you sent me. However, I found about 20% of the addresses were not in our database. I’m assuming these addresses may not be active ACBL members, or they are for some other list than D25? I’m attaching them for your review.
I was happy to respond to this. It indicated that someone was finally getting into the nitty gritty of the database.
When they give me a new address I also change the “email source” to Player. I should have told you this. My program for processing the the new roster does not change the email address unless the email source is ACBL.
Either the addresses were changed, or the players were added to the database after I sent it to you, most likely the latter. So, after the database is next updated, the update of the “ok to email?” field should be run again. Should I change the email that receives messages about unsubscribes to some other account? I received notice of one more yesterday.
This is only important if a different audience is used for a future email. As long as the audience that I have been using is employed, the fact that they unsubscribed from that audience will prevent them from getting any more emails.
A few days later I sent the following to all of the people involved in the transition.
1. A new roster came out over the weekend. Is there a plan for updating Steve’s copy of the database?
2. One more player has unsubscribed, carl_palmer@yahoo.com. Should I change the owner of all of the audiences (Mailchimp word for mailing lists) so that someone else gets the emails that indicate such changes?
3. Neil, when Sue has another email to send out, do you want to try to do it? NAP qualifiers and Nashua will probably be promoted soon. Since we have not gotten access to the .LZH files, they can all be sent from the audience that I have been using (2209_Southbridge_D3_D24_D25) for the last year, but a new selection should be made from the database to update it. Then already defined “segments” of the audience can be used in the definition of the mailing. If necessary, it is easy to define new segments. That audience includes fields for rank description, masterpoints, and district.
4. I have a folder of files with SQL statements that I have used in the past. I would be happy to share it.
Neil Montague.
Neil said that he would try to send out Sue’s next email, which arrived in my Inbox that same day. Most of my subsequent conversations were with Neil, who had told me that he was very familiar with SQL and had extracted HTML from emails.
Sue has just sent me an email that she wants sent to potential players in Flight B of the NAP.
I will forward it to you. It contains formatted text and an image with a link on it. It does not have a width, but I always set the width to 600px. The link she provided should work, but the image must be uploaded to MailChimp. Sue does not like her emails to have the masthead, but this one is signed by Peter Marcus. So, I would add the masthead at the top. I have enclosed an HTML file that has the width and masthead set. You should be able to paste the text (after removing the instructions in red) into the HTML file. Then find the image (<img) tag and whatever divs or spans are around it. After the physical image (which I get by using Prt Scr and then cropping in an image editor) has been saved as a file and uploaded to MailChimp. The “src=” in the image tag must be changed to the URL on MalChimp. An alternative is to ask Sue to send you the image in a jpg and then upload it.
I almost forgot: the image tag has style=”float: right” in it. Since Microsoft Outlook does not recognize that, I always add align=”right”, which it does recognize. Incidentally, the width in the HTML is set in a table because that was the only way that I could get Outlook to recognize a fixed width.
This is all described in the instructions in detail with pictures on NEBridge.org. The instructions begin on https://nebridge.org/pages/345/. You may very well be able to do all of this using one of MailChimp’s many templates. I have never tried that.
This afternoon I updated the audience (2209_Southbridge_D3_D24_D25) with the data from the latest roster. The SQL statement that I used was:
select familiar_name, last_name, email, name_town_key, rank_desc, masterpoints, district from actives where district in(3,24,25) and ytdpoints >= 1 order by last_name, first_name
It will be necessary to define a segment of the audience that is limited to records in which the district is 25 and masterpoints are less than 2800 or 2900. The limit is 2500, but the check is made against the database as of last August. It would be tricky to get that because there might be people who were not on that roster (late with dues or other reason) but are now eligible. It seems better to annoy people like me who are not actually eligible than to miss some who are.
I should be in most of the day.
Neil, who was still gainfully employed, said that he would work on it over the weekend. He did. He wanted to do the project from scratch, which began by making sure the list (“audience” in MailChimp) was up to date. I was happy to explain MailChimp’s concepts of audiences and segments.
In olden days I created audiences for each email. That made sense when other people (president, I/N director, and district director) were also using MailChimp. If they unsubscribed because of one of their emails, I did not want them to have automatically unsubscribed from mine. In addition I was sometimes using MailChimp for other purposes than event promotion (emails to clubs and for the Best-in-class competition). Furthermore, I also sent to people who had attended New England or NABC events, and the selection was too complicated for segments.
In the last year all of the emails have been composed by Sue, I no longer have access to the tournament attendance data, I did not contact the clubs, and I stopped doing the Best in Class. So, I have been using the 2209 audience for every event. It includes all active players in D3. D24, and D25, and I have updated it every month with the SQL statement that I sent to you. I had previously added the masterpoints, rank description, and district fields so that I could use simple segments to select from this audience for emails for both regional tournaments and Grass Roots qualifiers.
Peter is still, at least in theory, working on getting access from the ACBL to the LZH files again. If we had them, we could update the attendance table as before. This would allow us both to send emails to more people with some likelihood of attending and to evaluate our tournaments better. It would, however, necessitate recycling some of our previous audiences, of which there are 89. MailChimp no longer allows us to create new audiences.
I sent the following to Steve and Neil:
All the “unsubscribes” that I sent to Steve had unsubscribed from the 2209 … audience that I have been using for the last year. When I updated the audience last Monday I selected from the actives view, which excludes anyone with N in the OK to email field. It would not matter for the current email project because they would all be excluded by MailChimp anyway. It is not possible (as far as I know) to send an email in MailChimp to someone who has unsubscribed from the audience used in the campaign.
I got the list of unsubscribes by taking the “export” function in the audience section of MailChimp. It sent to my download folder a zip file that contained three csv files: subscribers, unsubscribeds, and cleaned. The last had email addresses that had repeatedly bounced back. These files all have a large number of fields. I deleted all of the columns except the email address from the unsubscribed file and sent it to Steve. Since I have been using this audience for many emails, and I have previously run this procedure to change the ok to email fields, I am sure that a good number of those on the unsubscribed file already had the ok to email field set to N.
My phone number is 860 930 8784. I am scheduled to play bridge at the Hartford BC on Saturday. I will leave my house at noon and return a little before 5. I have no plans for Sunday, but I wake up early in the morning and then take naps during the day.
I was actually a little excited about Neil taking on this project. It would have been much better if I had been next to him when he did it, as I usually was when I installed a new AdDept system at a client’s. He wasted a lot of time trying to clean up the HTML that had been generated by the software product that Sue used, and some of the things that he did made it worse. He sent me a test copy and an email with the following questions.
I think I have completed the work necessary to send out Sue’s e-mail but I have a few questions:
(1) I thought I put the code into centering the image at the top but it’s not centered. My HTML experience is minimal and from a few years ago, although I did successfully embed the link that Sue wanted in the image. The instructions talk about having text appear when someone is using an e-mail client that doesn’t support images, but when I did it, the text always appeared which isn’t what we want. Do I need to worry about this? If so, let me know what to change.
(2) I followed your instructions of pasting your e-mail into Outlook and saving the source and pasting that into Mailchimp. There are a lot of tags that probably don’t need to be there but probably some of them do. Should I not worry about this or should I eliminate the ones that don’t really belong. As both you and the instructions mention, different e-mail clients require different tags so I can’t really go by how it looks on my machine.
(3) The next e-mail you receive is the test e-mail. I sent it to myself first and verified that I did the href tag correctly (I have experience doing that as we convert statutory references in the law to links to the legislature’s web pages when the Massachusetts budget gets signed so I actually have done this before.
(4) Finally, can you verify that I did this all correctly? The segment should be fine and you shouldn’t have any trouble finding this new campaign.
I looked it over and then sent Neil what I had discovered.
1) The image at the top should be the banner, which was in the HTML that I sent you. It should NOT link to the flyer. The Chicago image should be where Sue placed it. I separated it out on its own line in the HTML editing screen. There is already a link around it. I am not sure if it works. You must change the src= on that image to that of the one that you used at the top. Don’t change any of the other attributes, but add align=”right”.
Also take out lines 8 and 9.
2) The tool that Sue uses inserts a lot of extraneous tags, but I never worry about them. I am worried about the extra line feeds. We need to figure out where they came from.
3) Make the above changes and send me another test. When I say that it looks OK, send a test to Sue.
Neil made some changes and sent me another test along with the following email.
I think I made all of the changes and I eliminated the “excess” html code – at least I think it is excess. I put <br> tags in to force line breaks in the right place. I’m getting three errors (code turns red) but it doesn’t seem to be causing a problem. If I remove the body tag, then the text only goes half way across the page. Please take a look. I also am sending you the test e-mail now.
His remark that “the text only goes halfway across the page” was a reaction to the code that set the width of the email to 600. I looked at the entire campaign more thoroughly this time. Here was my reply.
I had not checked the segment before. I noticed this morning that the total number selected was roughly twice what I expected. D25 has about 6,000 members. The audience also includes D3 and D24. Here is how it currently is defined:
2. From section: As it is,the replies will go to Gary (webmaster@nebridge.org). That should probably be changed to inchair, but Sue may want the replies to go to Peter. It is her call.
3. Subject section: I always have copied the subject from Sue’s emails and pasted it directly into the subject line. That would put it in all upper case. I don’t know if it would increase or decrease the number of people who open the email, but she gets to make decisions like this now.
4. Content: I removed the <html, <meta and the second <body tag. I put “Folks,” inside a <p tag.
On the second <img tag:
I removed align=center and replaced it with align=right. I know that was what she wanted because her original source said style=”float: right;”. I also replaced width=500 with width=400. I also added a ) at the end that she forgot.
After this I expected the test email to look like what Sue sent me, but it doesn’t. This is because you removed all of her <font tags.
You did a lot more work than was necessary. I am sorry that I did not describe this to you very well. Basically, Sue’s email was fine. It was not necessary to remove all of the extra stuff that her program puts in, and, in fact, those font statements were necessary to make it look the way that she wanted.
The only changes that I usually make are:
1) Start with my frame.html
2) Add the banner if necessary
3) Find all of her <img tags: upload the physical image or find the URL if it is already uploaded, change the src= parameter to the location on MailChimp, and add align=”right” if she used <style=”float: right”. By the way, it would make things easier if she sent the image as a .jpg file in addition to the one that is embedded in the message.
In this case the image itself is no longer showing up in my copy of the email that she sent. We may need to have her send it again. I decided to replicate the campaign you made, and show how I would have done the content. The campaign I created is titled 2023 Flight B GNT (Mike’s content). I hope that this makes things a little clearer. I do not understand why Sue’s original image is no longer showing up in the email that she originally sent. I would like to see what her image looked like in Outlook.
Neil replied in detail:
1. Sorry about that with the segment. I have added the criteria that the players have to be from district 25 and now there will be 5466 recipients which is about what you expect.
2. I’ll ask Sue who she wants the from to be. I guess Gary is the default but obviously we can put whatever we want in that box.
3. I’ll ask Sue whether she wants the subject in all upper case. I was taught that all upper case is “yelling” although it probably doesn’t make a difference whether it is all caps or not. I agree with you to defer to Sue on this.
4. There still were some red tags (errors) when I opened my version of this which you edited for me. However, I added a few more tags and close tags at the top and that seem to fix the problem without changing anything.
5. I added back the font tag towards the top. The font appearing on my computer is Helvetica 11 when I put the tab back and when I look at the original e-mail you sent me which was Sue’s e-mail. Yesterday, my version was sending it in Helvetica 10. As you know, fonts are at the mercy of what is on the users computer so what you are seeing might not match what I am seeing. I am looking at these in Chrome.
6. Your version of the e-mail is doing what some of my previous versions did which is only going half way across the page for the image at the top and all of the text. My version has the image at the top the same as yours but the text goes across the page entirely. I think that’s what we want, right? Your change to the Chicago image pushed it to the right and has the text wrap to the left. That’s not what came across in the original from you but I think it looks good your way. I guess I’ll find out how much Sue wants these e-mails to reflect “exactly” what she sends. Not sure what you mean when you say the image from her e-mail disappeared? So we can proceed one of two ways. First, I am sending you my updated campaign test e-mail. If that looks good to you, I will send it to Sue with the question for her from above. If it is still problematic, I guess we can use your version but I will ask Sue about the width issue since it looks weird only going half way across. If it is easier to talk, my phone number is 617-771-2527 if that is how you would like to next proceed. Looks like we’ll get this done today which is what I told Sue.
Our conversation ended with my reply:
3. I am virtually certain that Sue wants the subject in uppercase. When you talk with her, I would not mention about “yelling”. I was taught the same as you. I avoided all-upper case when I wrote emails or anything else. You also should probably ask her about the banner. She did not like it on the ones that she composed, but this one was mostly written by and signed by Peter.
4. The width of the email that I composed was 600 pixels, the standard size of an email window and also the size of the banner. If your window is wider than that, it might have seemed strange that everything everything wrapped at that spot. The 600 px setting was set in both the body and the table. Some email clients respect the one in the body, but Outlook only respects the table. So, if you closed the <body or <table at the top, it would be wider than 600, as it was in Outlook on the test you sent me.
5. On Outlook the font is now Calibri 11. On my version it was Arial 16, which was what was specified in Sue’s. Maybe my eyes were deceiving me, but this morning Sue’s original email had the word image001 where the second image was before. The computer on which her image was stored must have been down; the image is back now. It is smaller and has slightly different writing on it than the one whose URL I gave to you. If I had this to do over, I would try to use it or at least set the width to around 320.
What you sent me is, in my opinion, perfectly fine. You should see if Sue agrees.
Going forward (if you are still game) I advise using the method that I proposed in the replica. I can do one of her emails in about a half hour, and it always maintains her fonts and positions her images where she wants them. Sometimes in the middle of an email she likes to change the font size, color or even the font itself. The only mistake that I have made is failing to find an image that was down at the bottom of an email. If the src= parameter is not changed, it does not appear in the MailChimp version.
You also might want to investigate using a template. When I started, I had several years experience at writing emails in HTML, and I hated the restrictions of the templates.
A few security issues still remained, but the email went out on time. In a few days the security issues were resolved. I had to change the owner of the audience. That will probably need to be redone every time that a new audience is used, but since Neil has been designated as the owner of the account, that should not be difficult.
At the end of the Executive Committee meeting on June 24 in Nashua Neil button-holed me to assure me that he would handle Sue’s emails the way that I recommended. He seemed to enjoy telling me about how he had dealt with the issues. I did not voice my primary thought, which was, “Better you than me.”
After the email went out Neil asked me about the fourteen bounce-backs that were reported. I explained how MailChimp handles them:
The ones that have bounced will have a status of “cleaned”. I generally do not worry about them. They will no longer be sent emails by any campaigns in this audience. If you recycle an old audience for new emails and select them, they will be set to subscribed unless they were already unsubscribed or cleaned on the audience that you archived or deleted. If the first mailing bounces, they will be set to cleaned forever.
Just a reminder: the audience has one record per email address. The database has one record per ACBL number. A lot of players share email addresses.
There is a field on the players table called email_rejected. I have not kept this up, but if you wanted to, you could export the audience. One of the csv files in the zip that it produces will contain all of the cleaned ones. That could be used to make the database more accurate. However, if they later provide the ACBL with a new valid address, that one will appear after the next monthly update. The email_rejected fields are NOT currently automatically reset by the monthly update program. So, the email_rejected field would not be accurate.
The last issue (so far) was that Sue wanted an NEBridge account for TheFairyGOLDMother. I turned this request over to Gary Peterson, to whom I had provided the credentials for the software that redirected the emails. He had lost the password. I sent it to him again.
1. This trip did not come off as planned. However, I did go on a cruise, as is thoroughly documented here.
2. I am not sure why Peter Marcus, who was the principal tournament director for the district was involved at all. Perhaps Curtis thought that because Peter had worked for DEC, he would understand what I did.
3. No Bulletin was produced for the Presidential Regional, the tournament to which Curtis referred. I had produced the Bulletin for the Optical Regional in November. Thereafter the Bulletin, which cost to district $100 per tournament, was considered too expensive to continue after an informal email poll of members of the Tournament Scheduling Committee.
4. Over the years I sent out perhaps twenty email messages for Sue Miguel. I do not remember that any of those experiences was what I would call fun.
5. Megahertz Computer was Bob Bertoni’s company. In theory they supported the district’s website, but it was difficult to get them to respond to problems and questions.
2012 was long before “ACBL Live Results”1 made it easy for bridge players to find out within an hour or so the results of tournaments.Late in that year I saw a notice on the NEBridge.org2 home page that District 25 was looking for someone to post on the website the results from its tournaments. It asked interested players to contact the president of the New England Bridge Conference (NEBC), Ausra Geaski. I did, and after a short training session from Bob Bertoni, who owned and operated Megaherz Computer, the company that designed and implemented the website, I took over the job.
On the evening of each day of the 2013 Knockout Regional in Cromwell I posted the results. The tournament director sent me on text file for each event. I amalgamated them into one large file text file. I made an HTML file that had an index at the top with one line linked to the anchor for each event that I had inserted at the top of the appropriate text. It was HTML 101, not rocket science.
Bob thought that I had done a good job in getting the results posted promptly. He told me that someone who was webmaster at one of the other units had tried to do it at a previous tournament and had made a big mess.
Bill Braucher.
I subsequently told Ausra, whom I occasionally saw at the Hartford Bridge Club3 (HBC). that I was willing and able to do more. Shortly thereafter another notice was posted on NEBridge.org. This one said that the district needed a webmaster. Bill Braucher was resigning from the post that he had held for seven years. I let Ausra know that I thought that I could do it. I also told her about my own website, Wavada.org (which was introduced here), but I don’t think that anyone ever checked it out.
One evening at a tournament Bob spent about an hour with me explaining how the district’s website was structured and how the built-in page editor worked. During this session he discovered that I already knew HTML, JavaScript, and CSS.4 He exclaimed, “Oh, you can code! You won’t have any trouble with this.”
A little later we realized that we had something else in common. Bob had attended Boston College on a debate scholarship.5 His coach was Tuna Snider, whom I knew fairly well. In the end Bob offered me the webmaster job at the same salary that Bill had earned.6 I countered with a demand for a 75% raise, and we settled on 50%.
The bridge world was very different then. The district’s website was its primary method of communicating with its members. It did not publish a newsletter, and it had no program for using email. For the most part postcards and flyers were snail-mailed to the clubs. The district relied on their owner/managers to pass the information on to the players. The method was fairly expensive and totally unreliable.
Allan Clamage.
Furthermore, the webmaster was not allowed to post any material unless the website editor, Allan Clamage7, had checked it for style and errors. Allan also taught me about standards that the district had established to govern the decisions. For example, the website never published an obituary or promoted any unit’s tournaments or other events.
Rich DeMartino
The Website Committee (Allan, Bob, District Director Rich DeMartino, and myself) had a strategy meeting during one of the lunch breaks at every tournament. I don’t remember much that transpired at these meeting, but the other members mostly endorsed my ideas for improving the website. After three or four of these meetings Rich declared that we seemed to know what we were doing and disbanded the committee. At about the same time Allan began to review what I posted only after the fact. I considered that show of trust as a great compliment. I only embarrassed him a few times, and he never got angry at me.
Harold Feldheim.
My main goal was to attract more eyeballs to the site. Expert players Harold Feldheim and Jay Stiefel allowed me to post articles that they had written for The Kibitzer, the newsletter of the Connecticut Bridge Association (CBA). I also received material from Frank Hacker, Steve Rzewski, Bill Braucher, and a few others. I began writing The View from B-Low under my nom de plume, Single Session Swiss8. After each tournament the webpage for The View whimsically recounted my own completely inexpert experiences. Most were true; a few were fish stories. Most of those articles still exist. The index to them is available here.
Database Manager: I remember that during one of my conversations with Allan, I exclaimed, “We don’t know who our players are!” He disagreed. He then showed me how he downloaded csv9 files of the entire ACBL roster every month, and he arranged for the ACBL to allow me to do the same. Allan used spreadsheets, but I undertook the major task of designing a MySQL database for use by the district and myself. At the time I wasn’t quite sure what I would do with the information, but I knew that we needed it.
I maintained two copies of the database, one on my local hard drive and one on the Wavada.org website that I had purchased from iPower so that I could share my travel journals with friends, family, and fellow travelers.
The database’s primary table had one record per player. Every table in any database should have a “key”—a field that uniquely identifies the record and cannot be changed. On the player table the key was the seven-digit ACBL number. Using it as the key would be a small problem if I wished to add records for non-ACBL members. Fortunately, if that ever happened, I could assign them a bogus number less than 1000000. The ACBL never used those numbers.
When a new roster was released I updated both the local and remote copies of the players table using scripts that I wrote in php. At first I did this only for currently active players in New England, but after a few months I decided to expand it to cover all of North America. The script that updated the players table also wrote records on a history table that contained each player’s point total at the time that the roster was posted.
One of my jobs as webmaster was to post a list every month of the New England players who had advanced in rank during the month. I decided to maintain a sub-table for these advancements using the file that was sent to me by the ACBL.
I soon realized that what I really wanted to know was who was attending the tournaments in New England. I knew that the results posted on the district’s website as well as on the websites of the units listed all players in attendance. There were two major difficulties: 1) the ACBL numbers were not on the lists; 2) the formats were not consistent. It was a big pain, but I eventually came up with scripts that could handle nearly all of the entries on all of the lists.It wasn’t close to perfect, but it was much better than nothing. I was convinced that it was worth the effort.
I created two sub-tables for attendance: one for players whose ACBL numbers I was able to deduce from the name and town on the list and one for the others. The biggest problem was people with more than one address. The second-biggest problem was people who changed their names. I figured out ways to handle these problems, but they were labor-intensive and introduced the possibility of mistakes.
I also went through the same process for the three NABC tournaments that were run every year. Those files were much larger. It took me a day or more to process each one. It was very important to do them promptly. If even a month elapsed, a lot of addresses changed.
Sending emails: Eventually, I wanted to use the database to send emails promoting the district’s tournaments. The first problem was that the emails on the ACBL’s database were incomplete. I reached out to my acquaintances throughout the district and came up with correct email addresses for at least half of the ones that were missing. I also went through the wooden box containing index cards with member data at the HBC and found a few there. To make sure that my good addresses were not overridden by the ACBL’s blank, confidential, or wrong addresses, I added a field to the player’s table for the source of the email and changed the php script so that it only used the email address on the roster if the previous source was “ACBL”.
<Mrk Aquino.
The second problem was that I had no authority and no budget for anything like this. At the time District 25’s president, Mark Aquino, had created a “B’s Needs Committee” to address the problems that lower-level players (like myself) confronted when their masterpoints exceeded the 750-point maximum for the “Gold Rush” games. Mark attended some of the meetings. I told the committee about the database that I had created, and I mentioned that I would like to send emails to promote the events sponsored by District 25. I was very pleased when Mark said, “Go for it!”
Ginny Farber.
The great thing about php was that it was—even in those days—thoroughly documented on the Internet. I discovered a way of sending emails through php. My first project was to promote the 2014 Senior Regional/Cape Cod Sectional in Hyannis, MA. The chairperson was one of my partners, Ginny Farber (then Ginny Iannini), who was introduced here.
I sent the emails to all members of District 25 and to anyone who, according to the attendance table on the database, had attended a recent tournament in New England or a national tournament. I knew that I had to be careful about being considered a spammer, and so I stated quite clearly in the email that anyone who wished to be removed from the list should reply to the email with that indication, and I would take care of it. The players table had an “OK to email?” field. I never mailed to anyone who had asked to be removed, and I was scrupulous about keeping this designation up to date..
Sarah Widhu.
The emails were very well received, and the attendance at the tournament exceeded expectations. The chairperson of the next event, the Summer Regional in Nashua, NH, was Sarah Widhu. She asked me to promote that event, and I did so. It was also well received, and the attendance was quite good. I was definitely on to something.
Email problems: The php script that I executed on my Wavada.org account was not completely fool-proof. Every so often it would send up to fifteen copies of the email to one person. This was, to put it mildly, quite annoying. I contacted iPower about it. Because I was unable to reproduce the problem for them, they could not solve it.
This problem was completely dwarfed by another issue that raised its ugly head shortly thereafter. None of the emails went out! Once again I contacted iPower. It took several weeks, and they never told me what they did, but the support team somehow fixed this.
However, after a few successful executions, the problem appeared again. After several weeks of interchanges with iPower support, I was finally informed that my account had been black-listed as a spammer by someone. Therefore, the iPower email server did not send out my emails.
Bob Bertoni.
I used the one phone call that I was allowed to tell Bob Bertoni that I was in email jail, and I asked if he could bail me out. He did some research and eventually negotiated a contract with MailChimp, a company that specialized in sending mass emails for businesses and non-profits, for the purchase of two million “credits” for emails for only $2500. The Executive Committee approved the appropriation. From that point on I never tried to send emails directly from iPower.
MailChimp: I set up an account on MailChimp with a user ID of Guastafeste, which is the Italian term for party-pooper. I taught myself how to use the software to create the lists and the emails themselves. For the first few years the account was allowed to create as many lists and emails as we wanted. I created a new list for each email until MailChimp prohibited me from creating any additional lists.
I generally sent out the first set of emails five weeks before the event. A second set would be sent two weeks later. Each set would be devoted to a group based on geography, masterpoints, and/or tournament attendance. The content sent to each group would differ, at least a little.
Because I was accustomed to composing my emails in HTML, I always used the “Code your own” template. I always wrote the code for the emails in UltraEdit on my PC and pasted the HTML code into the editing window on MailChimp. Te program would immediately display the way that the email would look in the window on the left side of the screen. This method allowed me to position and size images exactly. It also allowed for the use of tables and almost anything else that could be done on a webpage. An unanticipated benefit was that if someone who needed to promote something had sent me an email that was already formatted, I could extract the HTML code, tweak it a little, and then paste it into the HTML editing window.
I reported one bug that I found in this process. If I tried to change the color (or anything else) for part of a word, MailChimp inserted a space between the two parts. The example was GOLDmother, which MailChimp changed to GOLD mother. MailChimp refused to fix this obvious problem. By the way, it was not easy to get WordPress. which is the product used for these blogs, to produce this effect either.
The oldest HTML file that I found in the MailChimp folder on my PC was dated July of 2015. I suspect that the first tournament promoted on MailChimp was the Individual Regional in 2015. From that time through 2021 I composed, tested, and sent almost all of the emails promoting District 25’s events. They were amazingly successful, and I became known in New England bridge as “the email guy” rather than “the webmaster”. All told, I sent over one million emails.
Other projects: The database also allowed me to undertake posting on NEBridge.org photos of winners of events or strats at regionals (Winners Boards). The first tournament for which I implemented this feature was in the Knockout Regional in Cromwell in 2014. My plan was to ask winners to come to a spot where I could take their pictures with my point-and-shoot Canon. Only one or two complied.
There were several other problems. My friend Bob Derrah volunteered to help me chase winners down, but he could not figure out how to use the camera. Eventually I discovered that the best time was either right after the round or the next day before the start of play. Still, I was lucky if I got photos of half of the winners.
I usually spent the better part of every week assembling the five or six webpages of winners’ photos. I sent emails to every winner whose photo I lacked. A very high percentage of them responded, especially among the newer players. For the others I either pieced together substitutes from photos that I previously took or just put up an empty spot for them. The HTML code for the pages themselves was generated by a php script that ran off of a set of tables that was itself generated from a spreadsheet on my PC.
Was it worth the effort? I don’t know. I strongly believe that the regionals should be special, and the winners boards—and a lot of other things—contributed to making them feel that way to a lot of people. Most of those things disappeared during the pandemic. To me the post-pandemic regional tournaments seemed vacuous whereas before they always excited me.
The ACBL had two annual contests that rewarded the players in each rank that accumulated the most points. One exclusively counted points won at clubs. The other included all points. I decided in 2017 to create an award for each rank for points won in the events sponsored by District 25. That included the NAP and GNT qualifiers as well as the four regional tournaments and the two hybrid events—the Rainbow Weekend and the Senior Regional/Cape Cod Sectional.
My ability to do this without a great deal of effort was due to the access that I had to LZH files from the ACBL. An ACBL employee named Keith Wells provided me with these files that had all the information on the “masterpoint winners” lists that I had been using to populate the attendance files, plus they had both the ACBL numbers and the total number of masterpoints that the players had at the time of the event. They also included players who attended but earned no points.
It was pretty easy to keep the fifteen totals in the database. The only real difficulty I had was when a foreign player was awarded masterpoints for the purpose of eligibility. After each event I sent out emails to everyone in each of the fifteen masterpoint categories that listed the top fifteen players in that category. At the end of the year I created certificates honoring the winners.
I doubt that this effort by itself induced more than a few people to play, but like the Winners’ Boards, they helped to contribute to the special atmosphere of regional events.
Another project from BridgeFinesse.com involved sending of emails to players who had achieved a new rank in the previous month. The emails, which were signed by the appropriate district director encouraged the recipients to respond to the emails with their own ideas. Rich DeMartino was D25’s District Director (DD) when this process began. He asked me to post each comment that he received and to ask each player for whom I did not already have a suitable photo to send one. I did this for Rich and for his successor, Mark Aquino.
When Bob Bertoni became DD, he posted the comments he received on his own website. When he died in 2021, his temporary successor ignored the comments, but when the position was eliminated in favor of a Regional Director, the first one, Mark Aquino, asked me to post the new comments. I retrieved the ones from Bob’s website and posted them on NEBridge.org. I also posted the ones that Mark received.
The disaster: In October 2015 the system that hosted NEBridge.org suffered a catastrophic hardware failure. In the 30+ years that I had spent in the business I occasionally had to face some really bad situations, but I never had to deal with anything like Bob was facing with this one. I told him that if I were he, I would be looking for a tall tree and a short rope.
NEBridge.org was the least of his problems. We were trying to get people to play our favorite card game with us. His other customers’ livelihood depended on their websites.
Nevertheless, Bob got the district’s website back up and running pretty quickly, but most of what I had posted in the first few years was not recoverable, including all of the articles by Frank and Steve. I could have gone back to original sources and salvaged some of it, but all of the new projects that I had started left me no time to attempt more than I did.
Bob temporarily allowed me to use FTP to send files from my PC to the server. That saved me a lot of time. The new version of the website had a slightly different editing editor for the pages. I liked it in some ways and hated it in others.
The Communications Committee: At the last meeting of the B’s Needs Committee Bob, who at that point was president of the NEBC, announced that he wanted to form a marketing committee. He then asked me to be its chairman. I wanted to be on the committee, but I had never been the chairman of a committee. I suggested Allan, but Bob was rather insistent. I eventually agreed, but I wanted it to be called the Communications Committee or, better yet, Comm Comm.
Beginning in 2016 a group of us met at tournaments for several years to talk about all aspects of communication—website, emails, tournament Bulletin, posting of results, guest lecturers at tournaments, signage, microphones, etc. I found the meetings useful, but a subsequent president, Jack Mahoney, decided that they were no longer necessary. I think that the biggest problem was that almost everyone on the committee was also on other committees.
The front page of the last Bulletin.
Bulletins: In 2018 I was asked by Lois DeBlois, NEBC president, to begin editing the Bulletin for tournaments. Previously it had been published every day, but Lois wanted to reduce it to one publication that covered the entire tournament. The results that had been printed in the daily editions were by then available online. So, it was not necessary to provide a daily edition. I took on the responsibility of creating it in the new format as well as the setup for online bulletins that were provided by the same service that provided Live Results.
After the pandemic the Executive Committee considered the cost of both bulletins to be excessive. I wrote one last Bulletin for the Optical Regional in Southbridge, MA, in November of 2022.
In November of 2021 I informed the Executive Committee that I intended to resign as webmaster and all of the other things that I had done at the end of 2022. I feared that it would be difficult to find people who were willing and able to keep going many of the things that I started. The story of that process has been recorded here.
1. ACBL stands for American Contract Bridge League, the governing body for competitive bridge in North America. The Live Results program was run by BridgeFinesse.com, a private company in Florida.
2. NEBridge.org is the website of the New England Bridge Conference, the governing body of competitive bridge for District 25 of the ACBL, the New England states.
3. At the time I was still working at TSI and playing bridge only on Tuesday evenings and weekends. Ausra also played in some of those games, but my skill level was far beneath hers.
4. HTML (hypertext markup language) is the language of browsers. JavaScript is an object-oriented language used for screen design. CSS (cascading style sheets) allow for organization of styles.
5. Bob was eight years younger than I was. He probably graduated from BC in or arround 1978. Therefore, he was probably at the party that Don Huprich, Stewart Mandel, and I attended at BC in 1977. That hair-raising adventure was described here. Bob died in 2021. His obituary can be read here.
6. I hate to explain the jokes, but it may not be obvious that neither Bill Braucher nor I was paid anything as webmaster. I did get $100 for each Bulletin. They were always around twenty pages.
7. I later learned that Allan was also a Wolverine, but he was nineteen years older than I was. He was shocked to learn that I had been a math major. He died in 2018. His obituary can be found here.
8. Every tournament that held knockouts also scheduled Single-Session Swiss events. They were team events held in the afternoon for players who were eliminated in the morning session of the knockout. The event was commonly called “Loser Swiss”.
9. A csv (comma-separated values) file was a text file in which each piece of data in a record was separated from the others by commas or other delineators.
People have often asked me whether I was retired, and, if so, for how long. I have usually told them that I never exactly decided to retire. In 2014, however, TSI’s clients made it clear to me that it was time for me to quit.
That year was definitely a turning point in my own life. I did not rate the events and decisions of the early months of that year as a genuine crisis—unlike the four others that have been detailed in this project. During the previous several years I had seen the trends developing, I had explored every alternative that I could think of, and my financial position was good, at least in comparison with its state before the late nineties.
By late 2013 Denise Bessette, my partner, had moved from Stafford, CT, to Cape Cod. She was working from home with occasional trips to East Windsor. We could communicate by email, telephone, or through messaging on the AS/400. During this period I was 65 years old; Denise was ten years younger.
The cause: The precipitating event was a letter received in late 2013 from one of our contacts at Dick’s Sporting Goods1, a long-time user of both AdDept and AxN. I cannot find a copy of the letter, but it was basically an announcement that Dick’s had contracted with a media buying service to schedule and purchase its newspaper ads.
Other AdDept users had previously made similar decisions.2 At RadioShack (discussed in detail here) the decision coincided with dropping the use of the AdDept system entirely. The advertising department there used it to place, manage, and pay for advertising in hundreds of papers, but it never used many of the other modules. Nevertheless, one of the employees most closely involved confided to me a few months after the outsourcing that she thought that they might have made a mistake.
A few years later Belk (described here) outsourced its newspaper buying. Unlike RadioShack, Belk by that time was using AdDept for a very large number of tasks besides scheduling and purchasing newspaper ads. Denise Podavini, the financial manager for advertising, never considered dropping AdDept. Moreover, when I explained to her that TSI would be losing a large source of revenue from Belk’s newspapers that had subscribed to AxN3, she voluntarily authorized TSI to increase the maintenance charge to cover the difference. That reaction astounded me.
By 2013 most of TSI’s department store clients had been absorbed by Macy’s, which had then consolidated into one office in New York City. At that point that office was using neither AdDept not AxN. Dick’s outsourcing would have little effect on the income from AdDept. It might actually have given us a custom programming assignment or two. However, it would certainly mean the loss of all the revenue from Dick’s papers that had subscribed to AxN. There were over a hundred of them, and losing them would cost us thousands of dollars every month.
When we received the news from Dick’s my immediate evaluation was that this was the death knell for TSI. Denise was quite surprised at my reaction. We had worked together for thirty years, many of which were quite lean, and she had never seen me give up when the company faced a challenge. She spent a week or two manipulating possible projections on spreadsheets, but she finally came to the same conclusion that I had.
The plan: Denise and I met several times after working hours or out of the office in order to come up with a plan that treated our employees, Jason Dean and Ashley Elliott, our remaining clients, our vendors, and ourselves fairly. We began by making a list of things that we certainly needed to resolve:
A termination date for AxN and support for AdDept.
A plan for the employees.
Taxes and other governmental issues.
Our lease for 7B Pasco Dr.
Letters to AdDept clients.
Notifications to vendors.
Disposition of assets.
We scheduled an appointment with our accountant, Tom Rathbun. As it happened, he was planning to retire. So, our news pretty much coincided with his plans. He provided us with a list of items that we needed to do to assure that we fulfilled our obligations to the government. We decided to terminate AxN and software support for the AdDept product on July 31. That would provide four months to whittle down the accounts receivable and accounts payable for the final closing of the books on November 30, 2014.
The employees: Even before we met with Tom, Denise and I had decided to let the employees work until March 31 or to terminate as of January 31 and receive a four-week severance package. They both took the severance option. Denise had expected both of them to stay, but I was not too surprised when they resigned. I was amenable to either option. The severance option was actually a little better for TSI. We saved money on payroll, and it offered an immediate opportunity to sell more of the office equipment sooner.
We wrote letters of recommendation for both employees. Here is the one that Denise wrote for Jason Dean:
To Whom It May Concern,
TSI Tailored Systems, Inc., is a small company that has provided intricate and extensive software systems to businesses large and small since 1980. Jason Dean joined our staff on October 15, 2007 as a programmer analyst and quickly became an integral member of our programming and support team. In 2010 he was promoted to lead programmer analyst. Jason worked on the development of new systems and the modification of existing systems in free-form RPGLE, SQL, BASIC and CL on IBM midrange business systems. Development was focused on a comprehensive data base system for retail advertising clients. His responsibilities also included program testing and documentation, client support, and a myriad of in-house support tasks.
Jason’s performance on the job has been uniformly excellent. He is well-organized and has extremely high standards for the quality of work produced. You can depend on him to consistently deliver sophisticated applications that meet those standards, and within or well in advance of project deadlines. He quickly and easily comprehends new strategies and technologies. He is an outstanding quality control tester. His methods steadily test both the functionality and logic of the program with robust data sets. His diligence has called out a number of subtle issues during the development cycle. Jason also had the opportunity to train and impart those standards on a new programmer, the results of which were outstanding.
Jason’s ability to handle client support is impressive. He is very adept at posing the necessary questions to extract information required to resolve client issues. He consistently maintains a positive, professional and helpful attitude even when dealing with a difficult caller. He won consistent praise from our clients.
Jason’s termination had nothing to do with his job performance. Business conditions necessitated that we take steps to close the business.
I unhesitatingly and without qualification recommend Jason Dean for any similar position. I would be very happy to talk with any prospective employer about his work at TSI. I can be reached at Denise_Bessette@cox.net or 860 386-0700 (through July 31, 2014) or 508 760-2847 (home).
The letter that I wrote for Ashley was posted here.
The clients: I composed a short letter to the AdDept clients and mailed it on February 28, 2024, at which point I was the only person left in the office. Here is the text:
Denise Bessette and I have worked together for almost three decades. During this time we have taken great pride in our ability to provide first-class software and service to our clients at a reasonable price and first-class treatment of our employees and vendors. We have changed the business radically a few times to respond to various circumstances, but we have never sacrificed our basic principles.
Recent events now necessitate another change, one that we definitely regret. Two factors have made it impossible for us to continue doing business in the way that we have in the past. The first is the consolidation of the retail business. In one case thirteen of our installations collapsed into one and then, ultimately, none. The second is the trend toward outsourcing. The latter has led to the collapse of our Internet insertion-order business, on which we have come to rely. We were already running a very lean operation. There is nothing left to cut.
Therefore, we both feel that we have no choice but to shut down TSI as of July 31, 2014. We will do our best to provide the very best support of the AdDept system’s day-to-day operations through that date and even implement whatever programming changes are required on the same basis that we always have. We are definitely willing to act as consultants to help design a transitional process and to fill whatever other roles you feel are appropriate. If you wish to use AdDept beyond the above date, you are, of course, free to do so, and if you want one of us to provide some kind of support, it may be possible to make arrangements on an individual basis.
We both think that TSI has had a great run. We wish that it could continue forever because we really have enjoyed working with our clients to provide a system that provided them with what they needed to prosper.
Best wishes for the future.
As far as I know, no one asked for help designing a transition process. Some users may well have asked Denise for help. I have occasionally wondered how they coped with the situation.
Hundreds of papers received the orders for ads like these through AdDept and AxN.
After receiving the letter someone from Dick’s called us to assure us that they had not intended to drop the AdDept system. We explained that the problem was not AdDept; it was the imminent loss of revenue from the many newspapers that had subscribed to AxN. Evidently no one at Dick’s had ever considered this ramification.
I have no information about how long any of the companies that were still using AdDept in 2014 continued to use it after July 31.
I did not write to any of the newspapers, but I did stop billing them for the subscriptions to AxN after July 31. I was still receiving checks from a few of them through November. At that point I wrote off everything that was outstanding.
The lease: We had arranged with our landlord, Rene Dupuis (introduced here), to stay in his company’s building until July 31. Because a lot of equipment and furniture remained in the office in the middle of July, I asked Rene if we (i.e., I) could stay one more month. He said that because TSI had been an ideal tenant for such a long time, he was happy to accommodate us. Our section of the building was empty by August 31.
During the last month or two Rene brought one or two people up to TSI’s office to examine the property. I do not remember the name of the company that ended up renting it, but the lease was signed while I was still working there.The company even purchased TSI’s antiquated telephone system for $500.
Tax issues: TSI had been paying sales or use taxes to several jurisdictions. I found a copy of the Letter of Good Standing signed by a machine for Deborah Chandler, the Tax Collection Supervisor of the Compliance Support Unit. It stated that TSI owed the state of Connecticut nothing.
I also found a copy of a letter that I wrote to the state of Mississippi that stated that we had done no business there and that TSI was closing. No one replied to the letter.
I was not able to follow all of the dealings with the IRS, but in June of 2015 I definitely received two checks with income tax refunds for payments that TSI had previously made.
Tom provided me with all of the forms that I needed to file with state and federal agencies. None of them were difficult or time-consuming.
Furniture and equipment. I wore many hats in my time working at TSI. The most ill-fitting was probably the last one: used furniture salesman. I took photos of everything and placed ads on Craig’s List. To my great surprise I rapidly disposed of nearly everything. I probably should have charged more, but we had bought almost all of it second-hand many years earlier.
I found a list of the major items that I sold and their prices:
The desk in my office with one of the phone units.
Item
Price
Conference table
80
Black cabinet
50
Kitchen table, chairs
80
Three cabinets
133
Sales office desk
25
Twelve side chairs
125
Four trash cans
2
Cabinet
40
Black desk
25
Cubicles
100
Denise’s desk
25
Phone system
500
4-drawer cabinet
125
Denise’s desk.
The biggest coup, aside from the sale of the telephone system, was the fact that I was able to get rid of the five-foot high4 dividers that were used to form cubicles. I was thrilled when a man whose wife (or maybe mother) was opening a dance studio in Windsor Locks almost directly across the Connecticut River from TSI’s office in East Windsor offered me $150 for all of the hardware. On a Saturday he drove a pickup towing a very long and flat trailer to the office. He and another fellow came upstairs, disassembled the cubicles, carried the individual sections down the stairs, and strapped them to the trailer. He thought that he got a bargain. I was afraid that I would end up needing to pay someone to take the dividers away.
The total that I received was $1,310, which I split with Denise.
I also remember giving out two very large plants to one of the guys who purchased the trash cans and some other mundane things. He took the plants that Eileen Sheehan-Willett had nursed from near-fatal neglect to monstrosities and put them in his truck. He was thoughtful enough to wait until he was out of sight to throw out the plants and save the pots.
I found the following notes in an Excel spreadsheet called equipment.xls:
The 515 server was sold to Saks Inc. for $2500 on 7/31/14.
The 270 server, color printer, Dell PC, scanner, and backup hub were taken by Mike on 7/31/14. The 270 will be scrapped when the company is closed. It has no market value.
The black & white laser printer was taken by Denise on 7/31/14.
Fax machine and copier were donated to a local church on 7/31/14.
Two dot matrix printers with no market value were donated to the New England Bridge Conference on 8/31/14.
All other equipment was scrapped on or about 7/31/14.
The 270 and 515 were iSeries (i.e., AS/400) models. The 270 and the other equipment were transported to our house at the end of August (not July) in a truck that my wife Sue borrowed from her friend and bridge partner, Jan Bailey.5 The equipment resided in my office for a few months until TSI’s books were closed, and I was pretty sure that I would not need the server. It, the backup hub, a twinax display, and a snake’s nest of cables have rested peacefully in the basement and are still there in 2024. The color printer, which supported two-sided printing, the scanner, and the PC lasted for quite a few years before they were scrapped or recycled somewhere.
A few other things made their way to our house. The kitchen at 7B had a microwave and a small refrigerator. The former is still in use in 2024. The latter was given to David Basch, the grandson of another of Sue’s bridge partners, in exchange for doing the heavy lifting in the move. A small shelf and a floor-to-ceiling bookcase now live in my office at the house in Enfield. A good many smaller items also made the journey back to Enfield.
The largest item that I neither sold nor brought back to Enfield was the Uninterruptible Power Supplu (UPS). The UPS was a large battery with outlets for several power cables. Our AS/400 and a few other devices were attached to it. The UPS could provide enough electricity to last for a few hours.
Power failures are not unknown in Connecticut. Denise and I discussed purchasing a generator, but we could never justify the expense. We only experienced a couple of power failures in the nearly fourteen years that TSI’s headquarters was in East Windsor, and the UPS was sufficient to to get us through them.
The UPS was very heavy. I carried it out to my car and transported it to a nearby dumpster. It was all that I could do to lift it to shoulder height and drop it in.
The one-man show: From February through August I drove into East Windsor every morning. Every evening I drove back to Enfield. When I arrived at work I checked to make sure that all the equipment was working. I encountered absolutely no hardware problems. Once a month I sent out invoices for software support and for AxN subscriptions. I usually ate lunch in the office by myself.
The highlight of the day was when the mail came. If there were any checks, I processed them in our home-grown accounts receivable system and then deposited them in the bank. I was often amazed that newspapers that I was fairly certain were no longer using AxN continued to pay for the service. I attributed this to the fact that so many newspapers had outsourced their processing of accounts payable to an outside service. TSI’s bills seemed to slip through the cracks of the approval process.
I spent most of the rest of my days sitting at the PC. I already had a pretty good command of HTML, JavaScript, php and MySQL. I did a lot of work on the NEBridge.org website, and it was also during this period that I got the idea of maintaining a database of ACBL members who resided in District 25 (New England). Allan Clamage (introduced here), who served as the editor of the website, told me how to download roster files from the ACBL and set it up so that I had the authority to do so. The details of the database are described here.
Don’t ask for Ben 9 and B&N.
The other major project that I worked on was my historical novel about Pope Benedict IX. The story of its genesis and why it was posted on Wavada.org but was never at Barnes & Noble is described in some detail here.
In some ways I wished that I had been a history major and gotten a PhD. Then I probably would have found someone with whom I could discuss my ideas about eleventh-century papal politics. On the other hand, I should remember that I only became interested in the popes in the twenty-first century, and I finished grad school in the seventies. Moreover, my interest in the eleventh century was a byproduct of a rather random introduction to a somewhat obscure ninth-century pope named Formosus.
I did not take a vacation in 2014, but I did go to quite a few bridge tournaments. This was the period when I implemented a system of posting photographs of winners of regional events on NEBridge.org webpages. I called those pages “Winners Boards” because the background that I used looked like boards. I kept that feature up through 2021.
At about the same time I also began sending emails promoting the regional tournaments in New England. At first I composed the emails myself and sent them through my Wavada.org account. When I got blacklisted as a spammer, Bob Bertoni came to my rescue. That harrowing situation was described here.
The regional tournaments in 2014 were the first to include meetings of a committee that was known as “The B’s Needs”. It was initially chaired by Ausra Geaski, the president of the district. I attended every meeting.
The initial purpose of the committee was to recommend ways to make the tournaments more enjoyable for Flight B players, those with too many points to play in the “Gold Rush” events that were limited to less than 750 masterpoints. These people found themselves up against people with many thousands of points and years of experience. It was not generally a pleasant experience.
Over the next few years the committee produced a large number of suggestions for making the tournaments more attractive to B players and to everyone else. Many of them were implemented, and there is very little doubt that they had, for the most part, a profoundly positive effect on the tournaments. I took great pride in what we did as a group and what I personally implemented. This activity provided a purpose to my life at a time when I really needed one. It made me feel that I was using my time and skills to make life more enjoyable for people who shared one of my principal interests. Most of my contributions were cast aside done in the post-Pandemic environment, and it saddens me greatly.
I found some materials about this committee. I have posted Ausra’s minutes of the meetings in Newton, MA, in January (here), Cromwell, CT, in February (here), and Nashua, NH, in September (here). I have also posted here the notes that Allan wrote up about the groups first few ideas.
The version with a possible career in mining was the best.
While I was occupied with closing down TSI Sue had knee-replacement surgery on both legs. Afterwards she spent several days getting rehabilitated at Suffield House. I went to see her every evening. On one evening my friend Tom Corcoran joined us, and we played a game of Careers. Sue had to remind me of this event while I was in the process of writing this entry.
September.through December: For the last three months I ran what was left of TSI from my office at the house. I still received payments from newspapers almost right up to when I closed the books for good at the end of November.
I still had some communications with Tom Rathbun in December of 2014, but after that TSI has been nothing but a source of incredible memories. The process of closing it down was somewhat complicated, but I don’t remember making any serious mistakes.
1. Details of the installations at Dick’s Sporting Goods have been posted here.
2. I am not sure why these companies made the decisions. It is possible that the media buying services claimed that the fact that they represented several large advertisers would give them more clout in negotiating with newspapers. They may also have been able to claim more expertise in choosing between papers in the few markets that had more than one.
3. In theory it would have been possible for TSI to construct an interface that could be used by media buying services. We had written many interfaces to both send and receive records in other modules. However, the information that AxN required from AdDept contained four different types of records: headers for ads, special instructions at the header level, individual ads, and special instructions for individual ads. Could we persuade the buying service to send records in that format? I considered it unlikely in the extreme even if we did not charge them for using the service. Even if they were persuaded, we would have had to devise foolproof ways of dealing with errors in their files. Moreover, the process of fixing errors would need to be very efficient. Time could be of the essence. It appeared to me to be a nightmarish situation.
4. I am pretty sure about the height because I remember being just barely able to kick my right foot up and rest my ankle on the top of one to stretch my quads before running.
5. Jan Bailey, Ginny Basch, and Sue were regular participants in an unsanctioned bridge game that was held on Thursday evenings in Somers.
I kept pretty good records of what my activities during 2021. I decided to arrange this entry in chronological order with separate entries for a few startling or momentous events.
January: 2020 was widely considered the worst year ever or at least in my lifetime, but it appeared that 2021 might wrest that crown away. It had the usual 365 days, but it felt like the longest year of all time. I had rather enjoyed the tranquility of the isolation in 2020, but by January of 2021 I really wanted to play bridge and see all of my friends again on a regular basis.
During the first few days of the new year no one talked about anything besides the election. I had become convinced early in the election campaign that Trump would try to start a coup if he lost. I was right. That story has been told here.
On the Pandemic front the big news in late 2020 was that three different vaccines would soon be available, but the schedule had not been published. The priority would be given to health care workers and then to those over 65.
We sufferers from trypanophobia were relentlessly subjected to photos of people with their sleeves rolled up as someone near them administered the shot (or “jab” as they called it in England).
On January 1 I played bridge online with Ken Leopold. We scored over 65 percent, one of my best scores ever. I still did not enjoy it.
Senators Manchin and Sinema.
On January 4, my sister’s 65th birthday, both of the Democrats were declared winners in Georgia. The Democrats seemed to be in control of both houses of Congress, but two of them, Joe Manchin of West Virginia and Krysten Sinema of Arizona, were not reliable votes. The former was in bed with Big Coal and conservative for even a Blue Dog, and the latter was just a narcissist.
On January 6 I played bridge with Ken again. This time we did horribly. When I get nervous playing online (sometimes because I am not yet used to the BBO interface), my left hand begins to shake.
Almost none of the rioters that stormed the Capitol wore masks. Deaths from Covid-19 were still averaging 4,000 per year. So, on top of everything else the insurrection was also probably a super-spreader event.
Ken and I had another awful game on January 8. This time I had an excuse. While we were playing, Sue was in the other end of the house and had a heart attack. She called 911, and an ambulance took her to the emergency room of St. Francis hospital. The doctors put in a stent. In January of 2021 hospitals were a very dangerous place. I was quite worried. I had long known that a day like this might come. Sue was quite overweight, and she knew that she had a mild case of diabetes for a long time. She never exercised, and her eating and sleeping habits were deplorable.
Almost all my horror stories involved Unite.
Expedia sent me an email that said that I had a credit with United Airlines. I had absolutely no idea what caused this. I looked at the header for the email; it seemed legitimate. At that point it seemed pretty unlikely that I would ever fly on United again. Unfortunately, the email got lost when I cleaned out my Outlook folders before moving to the Asus computer (details here) in 2023. So, I probably will never know any more about this.
I drove Sue home from the hospital on January 11. For the rest of her life she was required to administer insulin shots to herself and to take several types of heart medicine and a few other drugs for other chronic issues. She was on a fairly strict diet aimed at getting her weight down and her blood-sugar level under control. She could walk without assistance, but she had no stamina. She seemed worse a couple of days later.
She made an appointment with her primary care physician. The appointment with the doctor seemed to go OK. There might have been an adjustment to her drugs. I was required to wake her up every morning at 9 a.m. and to remind her when it was 6 p.m. After a while she figured out how to give herself reminders on her phone, but I still needed to awaken her every morning.
On January 20 Joe Biden was sworn in peacefully. At this point some right-wingers were claiming (with no evidence whatever) that the rioters (or at least the instigators) were actually from Antifa or Black Lives Matter or even the FBI. The FBI had begun searching for participants. There was an unbelievable abundance of video. Evidently for a lot of these bozos this was the culmination of a great deal of training and effort, and they wanted to make sure that they had mementos. Many of them would come to regret that decision.
On the 23rd I wrote in my notes that Sue seemed a little better, but she was still quite weak. She said that she could cook some, but she requested that I do the dishes. I agreed, of course, and there were several delicious but easy meals that I was comfortable preparing and cooking. I shopped for them, and she learned how to order groceries online.
February: On February 5 I played on BBO with Eric Vogel. We scored better than 54 percent.
Sue has rehabilitation therapy scheduled for the 8th, but she canceled it. She did that a lot when she had her knee replacement surgery a few years earlier. For a little while she tried to walk around on Hamilton Court. I joined her for a few of these jaunts. The cold air bothered her breathing for some reason. When it got warmer she went on little walks by herself, but she eventually stopped doing them. That was just the way she was. It would have done no good to nag her to exercise.
On the next day I played with Eric again. This time we scored better than 57 percent. I was starting to feel more relaxed playing online, but I still hated it. It was also the day that Trump’s trial in the Senate began. The first vote was on whether the process was constitutional. That passed 56-44 with six Republicans voting in favor. However, 67 votes will be required for conviction, and so it appears that he will walk again.
On the 10th Sue went back to her heart doctor. He put her back on Lasix to reduce the buildup of fluids. This seemed to help her a lot, but it made her go to the bathroom. It took her a bit of time to learn how to control this situation.
On the same day I went downstairs to walk a few miles on the treadmill1. It made a horrible sound, and I had to unplug it. After I thought about it, I became pretty sure that this was caused by the cats, Giacomo and Bob. They both took naps on the treadmill after visiting the litter box, which was also in the basement. A bit of litter might have stuck to their paws, then fell into the treadmill’s mechanism, and somehow made it jam up. In any case fixing or replacing it was not a job to be undertaken when all of society was under lockdown.
I always watched an opera or a streamed TV show or movie on my laptop situated on the ping pong table.
On the very next day I spent 100 minutes on the rowing machine that Sue had bought for me many years earlier. It gave me a sore tailbone. I brought down a small pillow and strapped it on top of the seat. I also brought down a pair of grey sneakers and permanently tied them into the footrest. It had bothered me that my feet slipped while I was rowing. This solved the problem.
Sue at some point in February had an anxiety attack. This was really the worst symptom yet. She had difficulty breathing for several minutes. This development meant that I had to keep bottled up my feelings about everything (including but not limited to my disdain for the pigsty in which we lived) or risk killing my wife. She got a prescription for this from one of her doctors. It seemed to work.
Over the next few days I spent some time doing our income taxes. I filed them electronically using “Free File Fillable Forms” and almost immediately received a refund from Connecticut. The federal refund did not arrive for several months. I can’t complain too much; the IRS did send a “stimulus” check of $2800.
At some point I dropped my Pixel 2 cellphone and cracked the screen. It still seemed to function correctly. This device, which I came to hate, continued to function until May of 2022. Its demise occurred somewhere in Germany and was described in detail here.
March: The 2nd was Sue’s 70th birthday. She was planning on throwing a big party, but she was definitely not up to it, and not many people would have been able to come anyway.
On March 15 Sue and I drove to a huge parking lot on Runway Rd. in East Hartford. There we received our initial Pfizer mRNA-based vaccine. It was a very quick and well-organized process overseen by members of the National Guard. The vaccine was reportedly more than 90 percent effective, which was incredibly high for a vaccine of any time. The number of new cases was already dropping in response to its availability.
A meeting of the District 25 Executive Committee (EC) was held via Zoom. Not much was decided. The big issue was whether the district would follow the American Contract Bridge League (ACBL), the locality, or nobody with regards to requirements for vaccination and/or masks.
On March 16 the weather was nice enough to walk five miles outside. However this was the last time in March that I was able to achieve that distance. Subsequent walks were cut short by pain in my right foot that seemed somehow to be related to the chronic tendinitis that I had in the IT band that ran from my knee to my hip (described here). This was quite upsetting to me.
On March 21 I posted the pre-registration form and deposit for our team for the Grand National Teams (GNT) qualifying tournament: Felix Springer, Trevor Reeves, Ken, and me. The qualifying games would definitely be held online on BBO. The national finals were scheduled for the summer NABC. Because that tournament had been canceled, the GNT finals would be held online.
On March 22 the Tournament Scheduling Committee (TSC) for District 25 (D25) met on Zoom. The plan was to hold the Ocean State Regional in Warwick on the week before Labor Day, if possible. The ACBL was planning to make a decision about sanctioning tournaments on May 22.
On the last day of March I made a long overdue appointment with my dentist, Dr. Coombs in Suffield. I later canceled the appointment because of fear of Covid-19.
April: No April fool jokes on April 1: The last blossom on the Christmas cactus appeared. The most remarkable story of the year concerned the mysterious injury to Sue’s cat, Bob. The details have been posted here.
April 5: I sent out an email composed by Sue Miguel to promote the online GNT qualifying tournaments that will be held at various times.
April 7: Bob seems nearly fully recovered.
April 13: Frances Schneider, the outgoing president of the Connecticut Bridge Association (CBA) asks me to take over her job at the end of her term. I declined because I was still doing a great deal of work for the district, and no one seemed to be taking seriously that I planned to resign those duties at the end of the year, and a great deal of effort would be required to replace me.
April 15: Sue and I drove back to East Hartford to be given the second Pfizer shot. I was once again amazed at how easy it was. I have always absolutely hated even the idea of shots, but this was not a bad experience. A fairly sizeable percentage of the population, however, has bought into the idea that the vaccines are some kind of plot generated by the Big State.
No screens online.
April 17-18: The GNT qualifier was held over a weekend online on BBO. In the first round on Saturday our foursome played in a four-way, which was necessary because there was no way to do a three-way on BBO. Because it was so easy to cheat on BBO, we were supposed to provide our own way of communicating visually (via Zoom or some other device). There were no instructions as to how this should or could be done. It was left up to the players, each of whom was paired up with an opponent in the way that is done in matches that used screens. .
The Meyerson team. Bernie is on the right.
In the first half of the first round we met Steve Meyerson’s team for a twelve-board match. I was supposed to set up some kind of communication with Bernie Bendiksen. I had played against Bernie a few times at tournaments, but I did not know him well. He didn’t know how to do it, and neither did I. So, we just played. I think that the other six people figured out a way to do it.
We won easily. The margin was 30 victory points. That meant that we did not need to play in the second half of the first round. We did not need to come back until after lunch.
Meyerson’s team won the second half of the morning. So, they got to play in the second round after the lunch break
Stay away, Fluffy.
In the afternoon we had another four-way. In the first twelve-board match our opponents were the team captained by Dana Rossi, who was also the person with whom I was supposed to establish verbal communication. Dana was from southwest Connecticut; I had played against him quite a few times at sectionals, but I had never been friendly with him. He provided me with a link to a Zoom feed that he was controlling. I signed in on Yoga, my convertible laptop. I played the match online on my desktop computer. I was uncomfortable listening to Dana Russo talking to a little girl, presumably his daughter. He told her that they take dead animals to the incinerator to burn them.
Not in Flight B.
We won again, this time by 35 victory points. So, we qualified to play in the quarterfinals on Sunday. We were matched up against Brad Mampe’s team. I was paired with his long-time partner Steve Willner. I had played against them once or twice, but I had not conversed with either of them. They seemed to play very little except in this event. Steve ran the Zoom feed. They had previously played a version of the Polish Club (as, in fact, so had Dan and his partner, Adam Lally). In this match they played a fairly standard version of 2/1.
This was a twenty-four board match. We lost the first half by 11 victory points. Steve was not around when the second half began, but he showed up a few minutes later. Ken and I had some chances in the second hand, but we each misplayed one hand. We lost the second half by 24.
Eric and Victor Xiao in 2019.
The Mampe team defeated the team captained by Dan Jablonski in the semifinals. Their opponents in the final match would be the Xiao team, whose captain was Victor. They would play a 48-board match for first place at some later date, but they were both guaranteed to qualify for the GNT.
On April 19 I sent out another email on MailChimp for Sue Miguel. When I attempted to remove everyone from the audience that I was using so that I could replace them with C players, Donna Cone’s record did not move. In an online “chat” someone from MailChimp told me it was because her record had been “cleaned”, which meant that the email address was no longer valid. I had obtained this address from the Rhode Island Bridge Association (RIBA) several years earlier.
After I sent out the email I undertook to print a coupon for $3 off of a box of cat litter. Thus began the great encounter with the Geek Squad that has been recounted in detail here.
On April 24 I walked 2.5 miles, but I had to quit at that point because of the pain in my right foot. The pain persisted throughout the evening.
The next day I sent out another email for Sue Miguel.
On April 26 I listened to a very disturbing podcast on This American Life about how right-wingers are sabotaging the effort to get the nation to a state of “herd immunity”, in which enough people have immunity that new infections cannot find new hosts. It has been posted here.
May: On May 2 I sent the following email to my friend, Bob Sagor (introduced here), the captain of the team that finished third: “The Xiaos won C. They can’t play in both flights. You may get to play in the NABC!”
On Thursday, May 6, I mowed the lawn for the first time in 2024. As usual, the Honda lawnmower started on the first or second pull. I needed to stop after completing the parts of the yard that face Hamilton Court or North Street. I sat, stretched the IT band on my right leg, and rested a bit. I then mowed the rest of the lawn.
The flowers on the daffodils and tulips in the neighborhood were withering. New Englanders said that the plants were “going by.” I had never heard this expression before coming to Connecticut, and I have never seen it in print.
Bob Sagor.
On May 8 Brad Mampe’s team beat Victor Xiao’s team in the final match of the Flight B qualifying tournament by 50 Victory Points! The third-place match was won by the team thrown together at the last minute by my friend and occasional partner, Bob Sagor. In fact, Bob’s team did attend the tournament, which was held online. They added Felix to their roster.
On May 11 Sue somehow hurt her left foot. I gave her the ankle brace that I had used a couple of times when I had sprained my ankle. Also, her ears were stopped up. Neither of these conditions lasted very long, but they made her even more miserable.
On May 13 I walked five miles with only two stretch breaks in 70 degree weather. I considered that a big improvement! Giacomo was having trouble getting up the steps from the basement to the house. I hated to do it, but I was going to need to bring the litter box upstairs.
The was the day that the Center for Disease Control (CDC) eliminated the mask guidelines “for most”. This was strictly a political move. Hundreds were still dying every day, but an incredibly large number of people resented being told to wear them. Good masks were an effective means of reducing the spread of the virus. The CDC had fumbled the ball when they said that any sort of face covering would do. Only later did their spokesmen indicate that the N95 masks were many times more effective than ordinary cotton ones.
Yoga and Big Bubba.
On Wednesday, May 26, I had placed my convertible computer, Yoga, on the floor next to the nightstand in the bedroom just before I took a nap. I then set my Big Bubba mug on the nightstand. It fell on the computer. Even though Yoga was closed, the impact cracked the screen. It was no longer functional.
Two days later I ordered a Microsoft Surface Go laptop from Best Buy. Before the Pandemic there was a Best Buy store in Enfield, but it had been closed. I had to drive to Manchester, CT, to pick it up. I did not give it a name.
On May 31 the Hartford Bridge Club reopened. Eight pairs played in a Howell. Masks were required (thank goodness!) because of the policy of West Hartford.
June: On the first day of the new month my new laptop would not operate. The screen was all black or dark grey. I could see the cursor, but i could not get it to operate. I made an appointment and drove to Best Buy in Manchester. The guy at the Geek squad desk was sanguine. He told me that “It uploads changes every Tuesday; something must have happened so that it could not reboot.” I asked him if I should make an appointment now for the following Wednesday. He advised me to hold the power key, which was the second one from the right on the top row, down for ten seconds.
On June 3 the TSC had a Zoom meeting. The district will try to hold a tournament in the week before Labor Day in Warwick, RI. This was exciting news. I sent out three big emails about Warwick.
That evening I found Bob in the basement. I deduced that he was able to climb up and down the stairs. I moved the litter box back to the basement.
Sohail Hasan, a partner from a tournament in 2019, sent me an email that asked me to play with him in Warwick.
On June 5 Chen’s team beat Mampe’s in a close match in the Flight A final of the GNT qualifier. That would really have been something if Mampe’s team had won both A and B.
The internal modem on my desktop computer stopped working, but I got the Belkin external modem to function. 52 people unsubscribed to my emails. That was a very high number. It was 94 degrees outside that day. I found that I could no longer tolerate long walks in temperatures above 90. When I was in my fifties I had no problems running in 100+ temperatures. It was still very hot the next day.
Sue told me that she has seen a white circle in the middle of her field of vision twice. This could be very bad. I certainly hoped that it didn’t happen again.
On June 8 I committed to play on July 1 with Felix Springer at the Hartford Bridge Club. I needed to avoid getting too many masterpoints because my total was very close to 2500, which was the cutoff for the GNT in 2022. I needed to be under that total for the roster that was published on August 6, 2021.
While researching for the blog entry about the Mark Twain writing contest (posted here), I discovered that Dorothy Clark was one of the judges. I played against her many times in Simsbury, and I was also her partner one evening, as described here.
Me, Felix, Eric, and Trevor.
June 12th was my third straight day of pain-free five mile hikes. I committed to play on 6/21 with Eric Vogel in club qualifying game for the North American Pairs (NAP).
The next day I committed to play at the HBC with Trevor Reeves on June 29. That game got canceled later.
On June 14 I discovered that Sue’s cat, Bob, was able to use the ramp that led from the basement to the cat door and thence to the back yard. So, he evidently no longer needed the litter box.
I played with Eric online on June 21. We were horrible.
I learned on June 27 that I did not need to report for jury duty. In 2023 I would be 75, which would allow me to avoid jury duty forever. I never served on a jury. I came close once. I was selected as an alternate for a civil case about an automobile accident. It was scheduled for two days, but one of those was canceled because of a bomb threat. I was unable to attend on the rescheduling date, and so I was excused.
6/29 Bob Bertoni (introduced here) died at 5:45 AM. This was very hard to take. Bridge in New England will have a very difficult time recovering without him. Over the subsequent years I have thought of him very often. His obituary was posted here.
John Willoughby.
Sue played bridge at the HBC with John Willoughby. After the temperature topped out at 97 degrees, a front came through with a thunderstorm.
6/30 I played with Felix at club. There were nine tables. We won with 62+%, and I earned my Q for the NAP qualifier.
July: A lot happened in July. On the first Sue and I drove to Bradford, MA, for Bob Bertoni’s wake. I had to let Sue off and park several blocks away. I saw Peter, Lois DeBlois, Carolyn Weiser, and Paula Najarian, who, to my great surprise, had white hair. A lot of the bridge players from the Eastern Massachusetts Bridge Association (EMBA) were also there. I introduced myself to Beth Bertoni and told her that I did not know what we were going to do without Bob. I really meant it, and in the ensuing months and years I learned that my concern was justified.
Sad news: O’Connor’s closed for good at the end of 2022.
On the way back to Enfield we stopped for supper at O’Connor’s Irish restaurant in Worcester. I had to let Sue off again before I found a parking sport a good way from the door. This was our first night out in over fifteen months. We wore masks until the food came. Most of the other diners acted as if the Pandemic had never happened.
Mrs. Brown’s giant chicken and vegetable pot pie.
I had the chicken pot pie and a Guiness. It was good, but not a lot better than what could be purchased at the grocery store and reheated. It was nice, however, to be in public and see people who were having a good time.
It was raining lightly when I walked out to retrieve the car. By the time that we reached the Mass Pike there were torrents of rain. I drove almost all thee way home with the windshield wipers on at the highest speed. Most of the time I had great difficulty seeing the lane indicators. This was the worst occasion for summertime driving that I ever experienced.
It continued to rain very hard on the next day. Enfield seemed to get more rain than nearby locations. The back yard was flooded, and a few puddles were evident in the basement. Never in the more than thirty years that we had lived in Enfield had water seeped into the basement. I struggled to understand where it came from. Evidently concrete is slightly porous, and when the soil is very wet the water finds its own level.
Sue borrowed (or otherwise procured) a Sears Wet/Dry Vacuum and showed me how to use it. The puddles were eliminated rather quickly.
Stuart Whittle and Saul Agranoff.
On July 9 Saul Agranoff asked me if I could help with the EMBA website. It had been designed and supported by Bob Bertoni. I supplied him with the email address of the contact person at Bob’s company, Megahertz Computer. I also explained that I had never worked on the EMBA website, had no credentials for it, and was pretty certain that it was significantly different from NEBridge.org.
On July 10 I received emails from District 25 officials who were concerned about new ACBL rules for tournaments. They evidently required masks on all players and a distance of nine feet between tables.
My notes said that on the next day the Connecticut Bridge Association (CBA) announced a sectional in Stamford. I could find no details about when this was scheduled to occur. This struck me as very peculiar because I was a member of the board in 2021 (and the previous eight years). To my knowledge we had no meetings whatever during the Pandemic.
My notes also indicated that on the next day that I sent email to my steady partners. Because a large number of emails were deleted when I converted to the Asus box in the fall of 2023 (described here), I cannot locate a copy of this email, but my recollection is that I wanted to set up a regular schedule for online play at the HBC on Tuesdays and Wednesdays.
On July 13 I played bridge at the H
I kept a couple of these masks to use while mowing my lawn in allergy season.
BC with Felix. Quite a few players had difficulties with the masks. The most common complaint was that they caused glasses to fog up. I had bought ten masks for $10 at Shoprite. They were sold by Hanes and made of cotton and were washable. They probably stopped not even one infected particulate, but they did not bother me even a little.
Ben and Ginny Bishop provided decorated masks for members of the HBC. Sue ordered one. I don’t know what happened to it.
On July 15 I renamed the blog entries that chronicled the story of my life as The 1948 Project. It was a takeoff on the somewhat controversial 1619 Project that was sponsored by the New York Times in 2019 concerning the role of slavery in the development of the United states.
On the same day a $63.75 charge from Slice appeared on my American Express card. This was for three pizzas that the cellphone that was in my pocket apparently ordered while I was on one of my five-mile walks. The pizzas were delivered, but I had refused them because I did not place or confirm the order.
In an open pairs game at the HBC on July 20 Donna Lyons (introduced here) and I scored 62%. It was Maria Van der Ree’s 90th birthday.
On July 22 I played at the HBC with Joan Brault (introduced here). There were a lot of wild hands. Joan and I did not deal with them very well.
On July 24 Sue and I attended Maria’s birthday party. We found the event somewhat scary. No one was wearing masks. People had had enough of Covid-19, but the threat was a very long way from over.
Ken Leopold’s teenage son Sam had died at some point in July. I never learned the details. Sue and I attended the burial service in Avon. It was the first Jewish burial service that I had attended. A few people from the HBC were there: Ronit Shoham, Geof Brod, Y.L. Shiue, Marie Abate, and Felix Springer and his wife Helene. Ken gave a very touching speech about his son’s baseball heroics.
The virus had been raising its ugly head. On July 30 the ACBL responded by canceling all tournaments scheduled for August, which included the tournament that D25 hoped to old in Warwick. I immediately sent out an email with the same selection criteria as the on that I had previously sent to announce the cancellation of the tournament.
August: On August 2 I received an email from Viking (the cruise line) moving the departure date for our Grand European Tour to October 23. That would preclude attendance at the scheduled tournament in Mansfield, MA. I began investigating the alternatives.
My notes for August 5 say “Stood up by Joan. Had to drive back to pick up Sue Rudd.” I do not remember either of those events or what caused them. American Express reinstated the charges for the pizzas. I called, and they reopened the dispute. In the end I had to pay for one pizza. It was not worth it to fight this any more, but I deleted the Slice app from the Pixel 2. I have told this story many times, and I have yet to meet anyone else whose phone ordered anything for them.
After a Zoom call in the evening with Mark Aquino, who, after Bob Bertoni’s death, had decided to run for Regional Director, I felt very depressed about the future of bridge in New England and elsewhere.
On August 6 I rebooked the Viking tour to depart on October 11.
Brenda Montague.
On the next day on behalf of Brenda Montague, the chair of the Nominating Committee, I sent out a set of emails to bridge players in New England soliciting volunteers for the job of vice-president. Trevor Reeves later talked with me about the possibility of applying. I don’t think that he went through with it.
On August 11 I attended the Zoom call with the three Regional Director candidates, David Moss, Mark Aquino, and Allan Graves. David was the District 24 Director from New York City. Allan Graves lived in St. Johnsbury, VT, but for years had only participated in NABC’s and international events. No one mentioned the word tournament. Allan argued that we should concentrate our efforts on trying to get people to play rubber bridge. I found the whole event very depressing.
After the bridge game on my 73rd birthday a bunch of people who had played in the game joined Sue and me for lunch at Effie’s Place. In attendance were Lea Selig, Susan Seckinger, Lois McOmber, Jeanne Striefler, Maria Van der Ree, and Fred Gagnon. We ate outside. I think that I had a Reuben sandwich. It was nice to have any kind of a social occasion.
The next day a “war room” Zoom meeting of D25 officials was held. Carole Weinstein, Carolyn Weiser, Jack Mahoney, Peter Marcus, Sue Miguel, Joe Brouillard, and Sally Kirtley atttended. Peter wanted D25 to cancel all tournaments for 2021 and 2022! Nobody took that suggestion seriously. The qualification tournaments for the NAP would be held online. Carole called the decision a “no-brainer”. I thought that it was a bad idea to decide that anything would be played online if an alternative was possible.
On August 19 I reluctantly voted for Mark Aquino for Regional Director. He won.
I learned on August 20 that airline reservations had been made by Viking for the trip in October. I started doing some serious research about the ports of call on the cruise, which would start in Amsterdam and end in Budapest.
SBC games were played at Eno Hall, the Simsbury Senior Center.
On August 21 I sent an email to players in the vicinity of Simsbury to determine whether they would be interested in resuming the games of the Simsbury Bridge Club (SBC). It is posted here. I received a lot of positive responses.
The next day Hurricane Henri passed through Connecticut. Enfield received only a little bit of rain, but floods were reported in Vernon and Manchester.
On August 24 I learned that the SBC will have been turned over to Sally Kirtley as of September 15. Ken did not want to direct the games. I asked her to verify the schedule with Eno Hall before I announced it.
On August 25 I sent an email to SBC subscribers that we would not be allowed to validate vaccinations on site. I definitely did not want to play bridge with anyone who had not been vaccinated.
Med Colket.
On August 30 Med Colket came up with a work-around. We could change SBC games to invitational instead of open so that I could validate vaccinations that were sent to me through emails. I could also automatically register players whom I had seen play at the HBC.
Aaaaargh! The U.S. has been removed from the white list by the European Union because of the recent uptick in the number of Covid-19 cases here. I began to wonder whether the cruise would be called off and, if not, whether we would be quarantined before boarding the ship.
September: On the first day of the month tropical depression Ida arrived in CT late at night. The rest of this heroic story has been told here.
On September 3 three European countries (Norway, Sweden, and Italy) began requiring tourists from the U.S. to quarantine. The problem was the new Delta variant was nearly twice as transmissible as the original strain, which had spread at an incredible rate before the vaccinations began. .
On September 5 the leaders of D25 were considering—via an exchange of emails—whether to cancel the tournament in Mansfield in November. Most people seem to be leaning in that direction.
On the following day Tom Corcoran, Sue and I decided to postpone the cruise until the spring because of the threat of quarantining in Europe. This would also allow Tom to spend his 70th birthday with his family in Vermont.
On August 8 the cruise was changed to begin on May 5 and end on May 22. Sue made the arrangements while I was playing bridge at the HBC. This period was chosen because no bridge tournaments were scheduled then. The new cruise started in Budapest and ended in Amsterdam. The other ports were the same or nearly so. This was not the last change in our plans, but I actually did go on the cruise on those dates. The bizarre details have been posted here.
On September 10 the HBC restarted the Saturday afternoon game. Peter Katz, my long-time Saturday partner, agreed to play with me.
On September 10 Sue and I went to the picnic for the Locke cousins. I sat by myself because I heard that some of the attendees had refused to get vaccinated, and no one in attendance wore a mask.
On September 14 for the first time ever my Honda lawnmower would not start. I later learn that there was gas or oil in the air filter. On the next day it started, and Sue hired a local guy to pick it up, change the oil, and check it out.
The inaugural Friday afternoon open game at HBC on September 17 drew only six pairs. I played with Trevor.
On the next day the first Saturday afternoon game at the reopened HBC was held. Both Mike and Susan Smith and Ken and Lori Leopold attended. There were five tables.
On September 20 I learned that changing the date of the trip had cost Tom $3K. I did not understand why, but there was not much I could do about it.
Giacomo surprised me by climbing back up on the couch. In his younger days he nonchalantly walked up onto the couch. He also executed a very tentative “mighty leap”2.
On September 21 the mechanic delivered the lawnmower and only charged $125. It ran very well. It was (and still is in 2024) the best lawnmower by far that I ever bought.
I realized on September 23 that I officially had exceeded my life expectancy at birth (73.1 years). I told people this at the HBC. No one seemed interested at all.
The cats had been acting weird for the last week or two. They no longer associated with each other. Bob stayed outside all day and night. He only came in only for meals or storms. Giacomo has returned to his throne on the back of the couch. He has taken to biting at his back legs and spine area. Who knows why?
On the same day the EC voted 9-3-1 to cancel Mansfield. I was the 1.
On September 24 the forecast on WTIC radio at 4:30 AM predicted a low of 75 and a high of 69.
The next day I discovered a sensitive spot on Giacomo’s back. For the first time ever he bit me.
Me and Ann.
On September 26 I was on the winning team of the first Swiss event at the reopened HBC. I played with Ann Hudson. Our teammates were Trevor, and Felix. We won by four victory points with a blitz in the last round against weak competition. I made made three bidding errors, but none of them cost us, and one helped us. 1♣-1♠-1NT-2♣–♥-2NT made 3; 2♣ by Ann was a relay to 2D (XYZ)3.Ann wanted to sign off in diamonds.
On September 27 I walked five miles without stopping for first time in months in perfect weather.
On September 30 I changed dentists because Dr. Peter Coombs did not take ConnectiCare. My new dentist was Dr. Bill Cummiskey.
October: On October 11 I canceled Chewy.com order of Advantage II, but it was delivered four days later. The charge was refunded on October 18.
On October 13 I saw Boris Godunov (an opera by Modest Mussorgsky recorded live in HD at the Met) at Cinemark4 at Enfield Square. Only one other person attended. Since that person was at least thirty feet away from me I took off my mask. I also saw two employees and one other person who was there to see a movie.
On October 15 I sent out the invitations for the first Simsbury game to 72 vaccinated people.
The next day Linda Starr helped me make boards at the HBC for the first game at Simsbury. Peter Katz and I finished first. There were only five other pairs, but it was a strong field. So far 4.5 tables are committed for the first game at the SBC.
On October 19 I got the points that I needed to finally make Gold Life Master even though I played poorly with John Calderbank.
Sally Kirtley set me an email that Eno “cannot accommodate SBC” on October 20. I had to postpone the first game, for which we had five tables.This was hard to take.
On October 20 I checked to make sure that everyone saw my email about the cancellation. Felix and Trevor agreed to play with Ken and me in the GNT qualifier next spring. HBC announced that it will drop mask requirement as of Friday. I had absolutely no intention of abandoning my mask.
On October 22 I discovered that Bob had a bump on his right shoulder that he did not like being touched. Sue was convinced that it was a bite. It did not feel like that to me.
I played with Sally Kirtley and learned that Eno Hall canceled our game because it did not have a janitor scheduled for October 20. Eight pairs had so far agreed to play on October 27.
On October 24 the HBC held its annual meeting on Zoom. Trevor had asked me to serve as a trustee, and I had agreed to a three-year commitment.
Donna Feir.
On October 27 Donna Feir let us use the boards that were made for the Tuesday night that was canceled because not enough people registered. It was Tom Corcoran’s birthday. Sue and I talked with him and his kids on Zoom. I copied the wrong .pbn5 file onto my thumb drive to give to Sally. I was ten minutes late at Simsbury because of Sue Rudd. Ken and I tied for first (out of eleven pairs) with Felix and Trevor.
On October 29 I discovered that Bob had one or two ticks.
November: We assigned November 1 as the birth date for two of our cats, Giacomo, and Woodrow. So, we celebrated Giacomo’s eighteenth birthday on 11/01/21. This was a big one. Both Woodrow and Rocky had made it to 18, but each died shortly thereafter. So, from now on Giacomo was playing with the house’s money.
In other cat news: Bob would not come into the house. Sue put food and water in bowls outside for him and made up a bed for him among all of her junk piled up outside of the blue door to the kitchen. Maybe he was afraid of Giacomo. Maybe he was afraid of me. Maybe he was just crazy.
On Tuesday, November 2. I drove into the HBC before the morning game and used the HBC’s dealing machine to make boards for the SBC game the next evening. John Calderbank and I then had a 59 percent game, a real coup for us.
I somehow managed to pull a huge tick off of Bob’s right shoulder. Sue claimed that he still had a smaller one on the left side of hs neck, but I had not seen it.
On Wednesday evening we had 3 1/2 tables at the evening game at the SBC. I had used the correct pbn file this time.
On November 6 the grey cat that sometimes roamed our neighborhood appeared. Bob stayed inside.
On November 7 an astounding sixteen teams played in the Swiss at the HBC! Food was provided, and the players were definitely ready to party.
I picked a second tick off of Bob’s right shoulder. I could not find anything on his left shoulder. This might have been the best day of the year at the Wavada household.
On November 12 Bob returned to the family. He got up on Sue’s chair without help while she was sitting on it. Sue was absolutely delighted.
On November 23 the first meeting of the new HBC Planning Committee was held on Zoom. John Willoughby, the new vice-president, ran the meeting. I learned that there would be a “rainbow” event for clubs in January. Gold, silver, red, and black points would be awarded 6
Sue has taken to sleeping on my chair in the living room because Bob would not leave her chair. Why, you may ask, does she sleep prefer to sleep on a chair rather than a bed?
On November 24 I sent a long email to the people on the EC to explain what I had been doing in my role as webmaster, database manager, and other things before the Pandemic. The rest of my frustrating but ultimately successful attempt to resign from these responsibilities has been described here in excruciating detail.
November 27 was another great day. U-M defeated Ohio State 42-27. Michigan had no takeaways and only punted twice. They had seven drives that ended in touchdowns. Needless to say, I did not watch the game, but I wished that I had. I feasted on lots of replays of the many highlights. Michigan finished the regular season 11-1 and would meet Iowa on December 4 for the conference championship.
11/29 For some stupid reason the TSC announced that it would meet on Zoom on December 15, a Wednesday evening. My protests that this was the ONLY time all week that Sally and I could not attend fell on deaf ears. I don’t know if Sally emphasized this, but I certainly did. was really upset about this.
December: Sue and I got our booster shots for the Pfizer vaccine at the local CVS.
12/3 I had a minor pain in my shoulder and neck; the only reason to mention it was because I had no known injuries there. The passport that I planned to use on the October trip would expire before I needed it for the rescheduled one in May. I had researched what was required. I took a photo of myself in the size and format required. I mailed it with all the other materials, including my old passport. The State Department did not accept the photo and sent the package back to me.
On the next day Michigan beat Iowa 42-3. The Wolverines were champions of the Big 10 for the first time since they started the championship game.
On December 6 the new stove that Sue purchased arrived and was installed. The burners are, in my opinion, much too hot, but I didn’t know what we could do about it. My neck felt much better.
12/7 I went to Walgreen’s and bought a new passport photo. They guaranteed that it would be accepted. Evidently there was a website that examined the image and validated it. I could not find my old passport.
The next day I found the old passport under my chair in living room. It had apparently dropped through the cushions. I mailed the forms back in.
Ken and I scored more than 72 percent at the SBC bridge game. That might have been the best score that I had ever recorded up to that point.
The space to the right of the Gold LM certificate will probably always be empty.
On December 10 I received Gold LM certificate from the ACBL and attached it to the east wall in my office below the other ones. I don’t expect to win any more
On the next Tuesday Donna Feir needed me to make boards for the morning open pairs game while she got the room set up. I did so. I only had time to make 5 boards for the Wednesday night game at the SBC. I made the rest of boards by hand. Unfortunately, when I did so I made boards #21 and 22 the same. Ken directed and Margie Garilli kept score on the BridgeMate.
On December 16 the EC voted on Zoom to move the Royal STaC to April of 2022, to cancel the Presidential Regional ordinarily held in February, and to hold two four-day regionals in May. One would be a free tournament structured along the lines of the Gold Mine held in 20197. The other would be open.
On December 17 President Biden postponed closing U.S airports to people from countries that were infected by the Omicron virus.
On December 22 I could not get dealing machine to work. At the SBC game we played using an old deck that had been given to me years earlier. The players did not like this much.
Discontinued but not forgotten.
In the little shelf on the north wall of my office I found a package of McCormick’s Meat Marinade. On Christmas day I used it to marinate a spoon roast that Sue and I feasted on. I put Bob up on my lap both in the office and the living room. He really liked the former when I petted him with both hands, but I was not able to get much work done when I did so.
By December 26 Omicron accounted for 71 percent of the cases of Covid-19 in the US. The number of new cases eclipsed 200,000 per day. The holiday season turned into a super-spreader event.
I realized that I must be allergic to Bob—sneezing and blowing nose all day. I bought ten N95 masks at Home Depot for $23. The CDC finally admitted that simple face coverings were better than nothing, but the N95 masks were tremendously more effect
I encountered no problems whatever in making thee boards for the SBC game. I played with Felix in the open pairs game at the HBC. We almost won; one different decision against Tom Joyce would have done it.
On December 29 I had a 64 percent game in the open pairs at the HBC with Eric. In the last game of the year at the SBC 3 tables, Ken and I scored 65%.
On December 30 at an emergency meeting of the HBC Board of Trustees (BoT) on Zoom. Carole Amaio was a riot: “Can you hear me? I broke my wine glass. Shit!” We decided to require masks starting on Monday.
On December 31 over 500,000 new cases were reported, the most of entire Pandemic. The only good sign was the fact that hospitalizations and deaths were not as prevalent as with the original virus. However, both vaccinated people and those who had already had Covid-19 were susceptible to Omicron.
U-M lost to Georgia 38-11. The football team had a great year, but they were not (yet) in Georgia’s class. Four bowl games were canceled in 2021.
1. This treadmill was given to me by Tom Corcoran. My first treadmill was purchased second-hand from someone who had never used it. I found them on Craig’s List. The belt on that one broke after I had used it regularly in the winter and foul weather for several years. Tom brought the second one from his house in Wethersfield. His wife Patti had used it for a while. He somehow arranged for removal of the old one and installation of this much better one. Incidentally, I claim to be the only person who has ever broken two treadmills. Prove me wrong.
2. Giacomo was the only cat that we ever had who attempted to make the “mighty leap” from the couch on which he tended to spend his days to my easy chair where he liked to sit on my lap while I was watching television. When in September 2021 he executed the “tentative” version of the leap, I realized that his legs and body were so long that he could actually reach the armrest that he landed on by just stretching out to his full length.
3. XYZ is a kind of new-minor forcing. After any three bids 2♣ is a relay to 2♦, usually to show invitational values. A ♦ rebid is an artificial game-force.
4. In December of 2023 the twelve-theater Cinemark complex in Enfield Square closed for good. At that point it became a twenty-minute drive to see a movie or, in my case,an HD opera.
5. Files with the extension “.pbn” (portable bridge notation) can be read by the Dealer4 software that runs the dealing machine at the HBC. At first I had Linda make some of these files for me using software on the HBC’s computer. In 2023 I discovered free software available for download that allowed me to make them on my computer. In both cases the files generated were completely random.
6. I am pretty sure that the “rainbow” event was later called a Royal STaC.
7. The free Gold Mine never happened. I do not remember why.
