2008-2019 Partners at the Hartford Bridge Club Part 2

Mentoring and short-term partnerships. Continue reading

This entry describes my partners who participated in the mentoring program of the Hartford Bridge Club (HBC) and the ones with whom I have only played once or twice. The regular partners can be found here. Those I encountered outside of the HBC mentoring program after the pandemic have been posted here.


Mentoring: The HBC’s Board of Trustees established a mentoring program several years after I became a Life Master. I cannot think of a way to set the date. The purpose was to allow newer players to pick up a few tips from more established players by playing together as often as possible over a three-month period. The incentive for the mentors was that one game per month was free. I always participated. I am not certain of the order of my partners, but I have put them in chronological order as closely as possible.

My technique varied little from year to year. I asked my partner what they wanted to focus on. I then asked them to send me a copy of the convention card that they were currently using. I wrote up a series of questions about the card/ After they answered we scheduled our play at mutually convenient times.

I communicated very little during the play. I generally try not to watch my partner’s play very closely because I do not want to make them nervous. If we had time after the round I might fo over anything that I noticed. Afterward I went of

My first partner in the mentoring program was Susan Glasspiegel1, who was already a pretty good player. At the time she played mostly with her husband Bob on holidays, in night games, and occasionally at the SBC. I also encountered them sometimes at nearby tournaments, where they often teamed up with Ru Cole and Silvia Szantos. I remember losing my temper when my team lost to them. I did not mind losing, but Ru was late turning in the score—for no good reason. That meant that both teams received the dreaded red dot. Two red dots would result in a loss of a victory point. My team never got the second dot, but theirs did.

I don’t think that playing with me had much effect on Sue’s bridge game. At the time she was pretty set in her ways. Bidding has always been my favorite aspect of bridge, and she made it clear that she needed to continue bidding the way that she did because Bob was unlikely to change.

I remember that Sue played Standard American rather than 2/1, her sparse set of conventions included the Brozel defense against 1NT openings. She also insisted that if she was responder after a one-level opening in a suit, and her right-hand opponent overcalled, that a 1NT response did not necessarily imply a stopper in the overcaller’s suit.

In later years Sue played at the HBC quite a lot with Lee Wilcox and a few other people. By then I think that her bidding was more sophisticated.

Sue suffered a very bad accident in 2022. However, when she heard that we had two and a half tables in Simsbury, she told Bob that she wanted to play so that we could have a reasonable game. That was very nice of her.


JoSue Coppa: JoSue usually played with her husband, Gene, described below, both in tournaments and at club games. I was a little surprised to learn that she had signed up for the mentoring program.

I cannot remember any memorable occurrences during our partnership. I don’t think that she advanced a lot.

Gene and JoSue moved to Fairfax, VA, during the Pandemic or shortly thereafter.


I also don’t have a lot of memories of playing with Linda Erickson. The main one is that I was scheduling games for her at the time that I had scheduled a game with Linda Starr. It was the first and (so far) last time that I double-booked. The other Linda was very gracious about the situation, although she admitted that she had placed a curse on us. Linda E. and I had a horrendous result.

I remember that Linda said that in her house she was the CEO of the kitchen. She evidently did not appreciate her husband messing around with culinary paraphernalia.

Linda served as vice-president of the HBC for a while. I guess that she was in line to become president, but for some reason she decided not to. My wife Sue, who was on the nominating committee speculated that her reluctance was because of the fact that she and her husband were moving to Charlotte, NC. However, she was still playing locally in 2020, so she must not have moved before the Pandemic.


Fran Weiner2 was a member of the HBC long before I returned to the world of bridge, but she did not have a lot of masterpoints. We only played together a couple of times. In fact, I ended up owing her

At the time, Fran’s daughter Jennifer, a novelist was involved in some kind of promotional event in California for one of her novels or screenplays or something. So, Fran went out to the West Coast to help her or to babysit or something. I expected Fran to get in touch with me when she returned, but she never did.

Bridge was not a very important part of Fran’s life. She was in the ACBL for twenty-nine years, and she only amassed 282.19 masterpoints. I doubt that she got much out of our association. Nevertheless, I was quite disappointed that she seemed to disappear from the HBC after that. I wanted to learn more about how her daughter managed to break into the world of publishing.

I often say that everyone in bridge has an interesting backstory. Hers certainly qualified.


John Calderbank came to the mentoring program with a specific objective, to learn the 2/1 bidding system. I wrote up a description of the differences between the Standard American that John had always played and 2/1. The differences were not insignificant, but there were not a lot of new things to learn.

John probably got more out of our partnership than any of the other people with whom I worked. When I wrote this entry in 2023 I was still playing with him in the morning game at the HBC nearly every Tuesday. I subsequently have taught John a few new conventions, but he mostly has wanted to take it slowly.

John and Mary Sullivan (below) took over management of the mentoring program in 2022. Their oversight was far superior to the previous coordinator’s.

In 2023 John was still doing a lot for the club behind the scenes. In addition he and his wife Nancy (below) were running an unsanctioned game in their home town of Glastonbury. He also took and passed the ACBL’s directorship test. His first assignment for the club was to direct the Sunday afternoon High-Low game. My wife Sue and I played in it regularly.


Of all of my mentoring partners3, Mary Sullivan was the most conscientious. She always responded to my emails, which she shared with her regular partner, Xenia Coulter, and she usually had additional questions.

Xenia was already a Life Master when I started playing with Mary It did not surprise me at all when Mary achieved the same rank in 2022.

In 2023 Mary was still running the the club’s mentoring program with John Calderbank (above). She also was assisting several of the other programs aimed at helping newer players.

Mary has hearing difficulties and macular pucker, scar tissue in the macula that can distort vision. Through my first seventy-five years I avoided the first of those, but I was still struggling with the latter in my left eye.


In 2022 Nancy Calderbank asked me to be her mentor. Like her husband, John, she had been playing bridge for a long time, but she wanted to learn how to play the 2/1 bidding system. We only got to play together a few times, but I am pretty sure that she had mastered 2/1 by the time that the mentoring period was finished.

I also worked with Nancy for three years on the HBC Board of Trustees. She and John, whom she called a “busy-body”, also ran an unsanctioned bridge game in Glastonbury, CT.


In the summer of 2023 I got to meet and play with Fran Gurtman, who had much less experience than any of the other players whom I had mentored. She was still a practicing physician when we started playing together.

Fran had taken online lessons. The first convention card that we played was very unsophisticated. It had no defense against 1NT openings, and it also lacked Jacoby 2NT, New Minor Forcing, Drury, and other conventions used by most of the mid-level players at the HBC. We only played together, but she felt comfortable adding most of them.

On November 8, 2023, Fran was driving from her home in Avon to play with my wife Sue in the weekly Wednesday evening game at the Simsbury Bridge Club. A deer jumped in front of her car. The collision killed the deer and damaged the auto. She called Sue to ask if she was still needed. Sue told her that we would not be able to have a game if she dropped out.

So, after filing a police report Fran drove the car, which was difficult to steer, to her house and drove a different car to the game. She arrived only a couple of minutes late.


A new mentoring session started in January of 2024 and ran through March of the same year. I was assigned by the mentor program to work with Mike Kaplan, who had even less experience than Fran did. Our convention card contained a lot of blankness. I taught him New Minor Forcing, Fourth Suit Forcing, and the two-suited bids.

Unfortunately, we had to play in the open pairs games at the HBC. Our results were therefore not very good, but I think that Mike learned quite a bit. I wrote up all of the hands on which we did poorly as I always did. I could have played for free in three of the games, but I donated the money to the HBC, which got reimbursed $30 by the CBA.

Playing with Mike on March 7 I was dealt the following hand: A5432 A653 A5 62. This hand had no face cards and only forty-four pips, an incredibly low number. The lowest possible number is twenty-eight. Mike had a very good hand, which got a lot better when blended with my three aces. He took all the tricks, but we only bid 4. We got a bad score.

At the same time I served with Mike on the HBC Planning Committee.


One-time partners: For quite some time I have maintained a spreadsheet with one line for each person with whom I have played at least one entire session in a sanctioned game at a club or tournament. Below is a list of the ones with whom I played only one or two games at the HBC. They are listed in alphabetical order, mostly just to make things easier for me to make sure that I did not skip anyone.


A guy whose last name was Balasubrama played on Saturdays a few times one summer at the HBC. He asked everyone to call him Bala, but the spreadsheet also has KC in the First Name column. On at least one of those occasions I played with him. He was pretty good, and he liked to play with me.

I could find no trace of Bala either online or in my database of players. Perhaps he dropped out of the ACBL before I began downloading the rosters in 2013. It is also possible that I have his name wrong. Unfortunately, in 2023 there is no longer a way to look up HBC results on the Internet.


Myrna Butler lived in Southwick, MA. She came down to the HBC to play occasionally. I played with her at least once at the HBC. I am pretty sure that she answered one of my mass emails soliciting partners.

I remember that some time after we played together I found a card filled out by Myrna at the partnership desk at the regional tournament in Cromwell. My team had been eliminated in an early round of a knockout. We planned to play in the next day’s “Loser Swiss”, but one of our team members was not feeling well. Since we had already played together, I assured the remaining members of the team that I would play with Myrna. However, I was unable to get in touch with her. I later learned that she had gone home and had neglected to remove her card from the partnership desk. I don’t recall how the team dealt with the situation.

I played in a Swiss team event at a tournament in (I think) Hyannis, MA, with Myrna and her partner, Connie Dube (introduced here). They were late for the first match. Helen Pawlowski, the tournament manager, and Sally Kirtley, who at the time was learning Helen’s job, sat in for the first match. After she learned whom she was replacing Helen said, “Oh, Myrna’s always late.”

Myrna has played a few times at the HBC since it reopened after Covid-19.


Gary Cohen played bridge for only a little more than a year, but what a year it was! He played mostly at Stan Kerry’s West Hartford Bridge Club (WHBC) game at the temple in West Hartford3. During his first year of play Gary amassed more masterpoints at club games than any other rookie in all of North America. That earned him the national Ace of Clubs award, as well as the district and unit versions. Since I was still playing with Dick Benedict, that must have been in 2008.

I am pretty sure that I played at the temple with Gary once. He made a joke about getting out the big (circumcision) knife. Although we did pretty well, I did not enjoy the experience much. Stan’s laissez faire style of directing was not appreciated by serious players like myself.

I am certain that I played with Gary at the HBC. It was on December 31 of, I think, 2009. Gary asked me to play in hopes of augmenting his chances of winning the award. We did win a fraction of a black point, but, as it turned out, he didn’t need it.

I remember playing on a team with Gary at the Cromwell tournament the next year. We had to play against Y.L. Shiue’s team. Gary did not think that it was fair for us rookies to be matched against “the best card-player” at the club.

Gary, who was a professional photographer, often went on vacations with both his wife and his ex-wife—at the same time! He insisted that he could get away with this because he was “a catch”. His LinkedIn page is here.


Gene Coppa and his wife JoSue (introduced above) joined the HBC a few years after I did. I played with Gene at least once at the club. We played together at a limited game on Wednesday afternoon that was designated as an NAP qualifier. There were at least ten pairs. Gene and I were the only people in the B strat. All of the other players were in the C strat and had considerably less experience than we did. So, we should have easily been able to qualify; in fact, we should have won.

Instead I got the worst result that I had ever received at the HBC. We finished dead last, and we did not earn our Q.

I was playing East that day; prior to that time I had always sat in North, South, or West. For quite a few years thereafter I refused to sit East in that building. When I began playing with Joan Brault (introduced here), she insisted on playing West when we were assigned to sit East-West, I reluctantly discarded the superstition.

Gene served a term as HBC president. He also served as hospitality manager for Unit 126 before the Pandemic. He and Jo Sue moved to Fairfax, VA, in 2022.


Phyllis Crowley

Phyllis Crowley was a fairly new player when I was paired with her for some reason. She was, in my recollection, somewhat overwhelmed by the event.

I think that she still plays in limited games in 2023. I have not seen her in any open games, but she was still on the email list.


Lucie Fradet.

I remember playing with Lucie Fradet once at the HBC, but I do not remember the circumstances. I remember, too, that Felix Springer and I helped her to win some gold points at a regional while playing in a Swiss event of some sort.

In 2023 she was still a member of the HBC , but she mostly played at the WHBC.

In real life Lucie had been a French teacher, and she still loved to speak in that language.


Marsha.

I am certain that I played with Marsha Futterman only once at the HBC. She was a very good player at one time. She even won the Governor’s Cup at a sectional, but she refused to take the very large trophy home.

Carl.

Marsha often played with Peter Katz. She told me that she thought that she was a better bidder than Peter, but Peter played his cards better. That may have been true then, but Peter’s bidding improved, and Marsha’s play did not.

Marsh directed the Saturday games at the HBC. Her husband, Carl, often came with her, helped set up and clean up, and filled in at the bridge table when necessary. When Marsh played with him (to avoid a sitout), she was constantly frustrated by the way that he played. I suggested that she could play with my partner, Peter, and I would play with Carl, but she did not want to do that.

Marsha gave up bridge after the Pandemic. I don’t know why.

Carl Futterman died on November 12, 2023, while I was composing this entry. His obituary can be read here.


Margie Garilli

Margie Garilli has for year run one or two games in the northeastern suburbs of Hartford. She has played at the SBC quite a few times, mostly with Donna Lyons. She seldom came after the Pandemic because she could not drive at night.

Margie, who is a pretty good player, asked if I would play a game with her at the HBC. I quickly agreed. I don’t know if she got a great deal out of it, but she seemed to have a good time.


Marilyn Goldberg.

Marilyn Goldberg was an exceptionally good player with much more experience than I had. She asked me to play with her very late in her career. I made a mistake—I don’t remember the details—and she remarked that she knew that I would do that. That hurt.

Marilyn died in 2022 at the age of 93. Her obituary can be read here.


Judy Hyde.

I played with Judy Hyde quite a few times before she moved from the Hartford area to Northampton, and I played with her a couple of times at the Northampton Bridge Club before she paired up with Bob Sagor.

On one occasion at a regional tournament in Nashua, NH, my wife Sue and I went out for supper with Judy (my partner at the tournament) and Judy Cavagnaro (Sue’s partner). The unusual aspect was that Judy C. was married to Jud H.’s ex-husband, Tom Hyde. There was not a bit of animosity between the two Judys.

On her eightieth birthday Judy bought herself one lesson and game with a local pro, Doug Doub.

Judy served as the representative of Unit 186 (Western Massachusetts) on the committee that I formed to determine the first winner of the Weiss-Bertoni award. That process was described here.


C.J. Joseph.

C.J. Joseph‘s first name was Carolyn, but absolutely nobody called her anything other than C.J. I only played with her once.

C.J. met her husband, who was (to the best of my recollection) a hospital administrator while they were both attending the University of Michigan. So, most of our conversations were about the Wolverine football team.

She left the Hartford area for a seaside home they built in Englewood, FL She scoffed when joked about her house being washed away. I don’t know; the Ross Ice Shelf is several hundred meters thick and the size of France. Nothing but friction is holding it back.

In 2023 C.J. was still a member of the ACBL, but she did not appear to be playing any more. A lot of that happened during the Pandemic


Joel Krug.

Joel Krug was still a regular at the HBC as I wrote this in late 2023. I only played with him once, but I recognized him on an old photo of an annual meeting, and none of the other members looked familiar.

The only thing that I remember about our game was that he was surprised that I knew how to play the McCabe Adjunct as well as the Brozel 1NT defense.

Joel was one of the best players at the club. He may have lost a step over the years, but he was still formidable.


I played at least one round with Pam Lombardo, when she was just a novice. Maybe it was during one of the first sessions of the Sunday high-low game before Covid-19.

Pam has had significant health issues that seemed to affect her ability to play, but in 2023 she was still an active member of the club.

A friend of hers named Butch Norman was one of two recipients who objected to me using the name Tonto in one of my emails. I discussed this incident in detail in the blog entry that I posted here.

At one time Donna Feir planned to hire Pam as a director, but that plan never came to fruition.


Jim Macomber (MAY cum ber) was a regular player in the Tuesday evening games when I first started playing at the club in 2008. I may have played against him more times than against anyone else.

One of Jim’s regular partners at the HBC morning games was Jeanne Striefler. I asked Jeanne and Jim to team up with Eric Vogel and me for the knockout in the Presidential Regional in Southbridge in February of 2023. We did very well on the first day, but terrible on the second. The saga has been recorded here.

Later in 2023 I finally got to play a round as Jim’s partner. I had long respected him a great deal. Our result was uninspiring, but it left me hoping for a second chance.

When Jim had his cataracts removed in the late summer of 2023 he was left with double vision, something to which I could relate. He was unable to drive until he got a pair of glasses to address the situation.


Partab Makhijani was my regular partner on Tuesday mornings at the HBC before Covid-19 caused the club to close. We played a fairly sophisticated card. I remember that he criticized one of my bids once, but I don’t recall the details.

Partab did not return to the club after it reopened in 2021, and I have not heard any explanation for his absence. His LinkedIn page, which is posted here, in 2023 listed him as part of the adjunct faculty of the University of Hartford.


Lesley Meyers was (and still is in 2023) one of the best players at the club. We only played together once. There must have been something about my style that she did not like. She never responded to any of my emails after that.

Lesley (LEZ lee) notices things about people. She was the only person who noticed the golf-ball-sized lump on my left elbow that was presumably caused by the effort required to extract gallons and gallons of water from the basement of our house in Enfield after Hurricane Ida in September of 2021. That episode is recounted here. I am glad that she noticed the problem. I saw a doctor about it, and he gave me a wrap that eventually reduced it to nothing.

Lesley was also the only person who asked me about the fingernails on my left hand. They apparently got severely bent and bruised when I fell in Budapest in May of 2022. That misadventure has been described in detail here.

When I first started to play at the club, no one intimidated me as much as Lesley. She was not tolerant about novices who took excessive times concocting their bids.


I remember distinctly that Nancy Narwold told me that one day that she would surprise me and respond positively to one of my emails soliciting one-time partners. Her name is on my spreadsheet, and I have a convention card for her. Therefore, it must have happened, but I don’t remember it. It seems strange that I remember the off-hand comment more than the 3.5 hour game that it resulted in.

I do recall that before she became a Life Master Nancy played almost exclusively with another woman whose name has escaped my memory—Karen Somebody, I think. The HBC held a party when the two of them achieved Life Master status. I attended. The other lady told tales about their efforts to attain the rank, including something about answering a knock on the door of their hotel room in a nightgown. I always considered Nancy a much better player than her partner.

After that event I don’t think that they ever played together again. From then until the closing for the Pandemic Nancy played mostly with Joel Krug. She also ran an unsanctioned bridge game at one of the country clubs on the west side of town.

I have deduced that in 2023 Nancy teaches business at Manchester Community College. If so, her LinkedIn page is here. She is still winning masterpoints; she probably plays online.


Val Orefice was not as serious about bridge as most of the people on this list. Although she joined the ACBL in 1994 (ten years before I did), she only made Bronze Life Master in 2012, a year after I did. She dropped out in 2018.

I remember only two things about Val. The first was that she did not seem to be familiar with several of the conventions that nearly all the accomplished players used. The other was that she pronounced her last name the same as the common word “orifice”. The Italian word orefice means goldsmith and is pronounced oh RAY fee chay.


I played with Pam Palmer a few times when her main partner, Aldona Siuta, could not play. Pam. They played a much simpler system than I was accustomed to. They very seldom made mistakes, and both of them were very good at playing the cards.

In 2023 Pam was still playing, but at a much reduced rate. She seemed to be very frightened of Covid-19, perhaps on account of her partner.

Both Pam and her partner were quite active in the same church attended by the Calderbanks.


Susan Pflederer, who was (and still is in 2023) one of the best players at the HBC, once told me that she wanted to play with me because she had a hard time playing against me. This astonished me because I did not remember having particularly good results when I played against her.

I know very little about Susan. She had been playing bridge for a long time when I started. I seem to remember that our results were mediocre. I probably made some mistakes that she noticed and I didn’t. We never played again.

After the Pandemic Susan has played less than she did before.


Trevor Reeves has the unique distinction of playing with me without making it onto my spreadsheet. When we were scheduled to play together a second time, he was able to show me the results from our first partnership. I cannot imagine how it could have happened, and I took no notice of it.

Trevor learned to play bridge in England, which explains why his BBO handle is ACOLyte. Trevor is a very good player. Although in late 2023 I still have more masterpoints than he does, the people in the club obviously consider him a better player than I am.

Trevor formerly played as a teammate of mine at many tournaments, and we did quite well. He also played with me in a pairs event at the Summer NABC in Toronto in 2017 (no notes?). We won our section in the evening session.

I would like to play more with Trevor, but he obviously prefers other partners. He asked me to play with him in the sectional in Orange in August of 2023, but I had to turn him down because of a previous commitment to play in the sectional in Great Barrington, MA.

Trevor’s primary partner at tournaments has been Felix Springer. They have a great record together and even made it to the semifinals of Flight B of the Grand National Teams in 2022.

Trevor served as both the president and then treasurer of the HBC. He was responsible for implementing the accounting changes that allowed the club to do accurate budgeting during and after Covid-19.


Joan Salve.

I cannot say that I enjoyed the one time that I played with Joan Salve. Her world view was just too different from mine. I don’t remember any details, but I was happy when the session was over.


Carol Schaper.

I met Carol Schaper at the SBC. She was a regular there when I first started playing. I liked her a lot.

She played with a former nun named Louise Alvord. Carol was interested in my book on the popes (posted here). She especially liked the title, Stupid Pope Tricks: What St. Mary Immaculata Never Revealed About the Papacy. Louise, however, did not want to hear anything about Roman Catholic clergy, good, bad, or just unusual. Carol tried to defend me, but Louise did not want to hear it.

I played with Carol only once at the HBC and never at tournaments or, for that matter, the SBC. I thought that she had the potential to be a pretty good player, but she did not want to put in the effort.

Carol was one of the thousands of people who let their membership in the ACBL lapse during the Pandemic or shortly thereafter. She had enough points for Life Master, but she must have been short some gold and/or silver.


Susan Seckinger has long been a key person at the HBC. She was hired as a director and Donna Feir’s right-hand person. Before that she was a critically important official for Unit 126. She had the formidable responsibilities of being both the treasurer and the tournament manager at the same time. She did a good job in both roles.

Susan’s husband Gary was considered one of the best players in Connecticut. He often played with Deb Noack at sectionals. He died in 2014, just as I was becoming active at the district and unit levels.

I only played with Susan once. I think that we both enjoyed it, but we never played again. She has long had a small group of women with whom she played regularly.


Mike Smith almost always played with his wife Susan. They became a formidable pair during their stay in the Hartford area. They even won a pair of national championships. Mike was a Life Master when they moved to God’s country. I spoke at Susan’s Life Master party and complained that she had never once agreed to play with me and that they had stolen my favorite teammates, Bob and Shirley Derrah.

I never got to play with Susan Smith, but on one occasion Mike asked me to play with him on a Tuesday evening when Susan was busy elsewhere. I jumped at the chance. I really enjoyed it, but he was an intimidating figure (both physically and at the table). I made a mistake that kept us from having a good round. It was embarrassing.

Mike was still working full-time while the couple lived in the area. So, his presence at the HBC was pretty much limited to evenings, weekends, and holidays. Susan, however, became a rather active member. I an pretty sure that she participated in the mentoring program.

In the post-Pandemic period the Smiths moved to Alexandria, VA. I have not encountered them since they did.


Linda Starr.

I first met Linda Starr during the Tuesday evening games. She usually played with Mike Carmiggelt in those days. They—and many other players in those games—were good enough that they intimidated me. Once Mike accused my partner and I of something unethical. When I responded with a one-word interrogative: “Ethical?” Linda immediately responded by saying that Mike was just crabby because he was hungry. I am not sure why, but Linda has not played with Mike for a few years.

I have paired with Linda a few times at the club and at least once at a sectional in Orange. That experience has been recorded here.

Shortly before Covid-19 struck Linda passed the director’s exam and was hired by the HBC. At my suggestion the club bought a subscription to MailChimp to send emails about news of the club. Linda took over the project of maintaining the database and composing emails. Her emails throughout the closure helped maintain a sense of community among club members.

Doug Eitelman.

Linda came up with the idea of the High-Low game on Sunday as a way for experienced players could help the less experienced. She has unofficially mentored Doug Eitelman and greatly improved his game.

Linda and I worked together on the fantastically successful Limited Sectionals that were sponsored by the HBC in 2023. Documentation of those events begins here. At the time she was a member of the board of the Connecticut Bridge Association (CBA). She became very upset at the handling of the notorious “Tonto Scandal” that has been documented here. After a short sting on the CBA board she resigned. At the HBC’s annual meeting in October of 2023 she became the first director ever elect to the Board of Trustees.


Gary Cohen put together a team for a Swiss event at the HBC. I don’t remember the date. I was assigned to play with Merrill Stein, whom I barely knew. I don’t remember any more details. I think that Merrill died in 2018. An obituary for someone with that name has been posted here.


Jeanne Striefler has been an active member of both the HBC and the SBC for longer than I have. We have played on teams together at tournaments quite a few times and we have paired up at least once or twice.

On a few occasions Jeanie (as everyone called her) invited my wife Sue and me to the house in West Simsbury that she shared with her husband Fred4. One of those occasions was when she celebrated making Silver Life Master, and Susan Seckinger celebrated making Gold Life Master. She probably would have invited us more often if we had reciprocated. Fat chance.

Fred Striefler.

Jeanie served as the HBC’s secretary for many years.

Jeanie and Fred went on a Viking cruise in France at the same time that I took the European cruise (described here). She contracted Covid-19 near the end of the cruise and was unable to leave Paris for several days. She reported that she had had a terrible experience. She was surprised that I enjoyed my journey and thought that Viking did well under the circumstances.


I learned when I played with Rowna Sutin at the HBC that she had been a professional opera singer in Pittsburgh. She appeared as Musetta in Puccini’s La Bohème. I immediately remarked that she must have sung the show-stopping aria, Quando me’n vo’5. I then asked her if she wore a red dress. She said that her dress was not red, but it did have a very long slit in the skirt.

I also discussed with Rowna about the version of Tchaikovsky’s Eugene Onegin that was performed on television and is available on YouTube here. Rowna did not like the cuts that were made. I felt that the cuts made it a much better television show and highlighted the talents of the wonderful choir and dancers.

I told Rowna about my favorite Tchaikovsky opera, Cherevichki. She replied “How come I have never heard of it?” I wasn’t sure how to explain why it has not gotten much attention in the U.S. I speculated that it might be because it was difficult to stage. I refused to believe that it had anything to do with the music.

That was the last time that I saw Rowna. For some reason she stopped coming to the HBC. She was still a member of the ACBL in 2023, and she had won a few masterpoints during the year.


Bill Watson.

Bill Watson became the president of the HBC shortly after I joined. As president he arranged for Michael Lawrence, a world champion and highly respected author, to visit the club and give a free presentation on takeout doubles. He even let him stay overnight in his house.

I attended the event. During a break I encountered Mr. Lawrence in the men’s room. He stumped me with a question about whether the faucet’s water ever became hot.

Michael Lawrence.

Bill was also a director at the HBC and with Laurie Robbins ran the club’s education program for new members. For six years he ran the Limited Sectional that the club hosted every October.

I played with Bill a few times before Covid-19 shut down the club in 2020. I remember that he was shocked when I said that a bid at the two-level in the fourth seat should show a minimum opening hand. The club’s experts agreed with me, but later when I played with Barbara Gallagher that the best players in Denver played that the same bid at the one-level was weaker.

Before the Pandemic Bill often was the public address announcer at football games for one of the local high schools in Hartford.

Bill and I have not played together since the club reopened. He mostly has played with Mike Carmiggelt and Larry Bowman.

Bill drove a red Jaguar that gave him a lot of grief in 2023.


John Willoughby started playing at the Tuesday evening games a little after I did. I think that I only played with him once, and I don’t remember any details about the occasion. My wife Sue played with him pretty often online during the Pandemic.

Although he and his wife had moved to North Haven in 2022 John continued as president of the HBC until his sudden and very unexpected death in the summer of 2023. Previously he had lived in Suffield. In his business life he worked as an underwriter for one of the insurance companies. His obituary can be found here.

When John was vice-president of the HBC, he was also the chairman of the Planning Committee, of which I was a member. The committee came up with many good ideas during this period.

The club held a special event as a tribute to John. Many of his family and friends attended. Over $6,000 was raised for the club.


1. In September of 2023 Bob and Sue Glasspiegel moved to Charleston, SC.

2. I was surprised to discover that Fran was still living in West Hartford when she died in 2021. Her obituary is posted here.

3. Stan had just opened his club when Gary began the year of his feat. Stan took advantage of a loophole in the ACBL rules to give extra points by designating every game as a “charity game”. In addition, although all of the games were technically open games, almost no Life Masters ever attended. So, because the games were fully rated—and then some—it was much easier to earn points at the WHBC than at the HBC, where the open games were dominated by experienced players. .

4. Fred was introduced here. His real first name was Manfred, not Frederick.

5. The long version would be “quando me ne vado”, which just means “when I go out”. I don’t know what happened to the “e” in “ne”.

2021-2023 Bridge: Trying to Resign

Eighteen months of torture. Continue reading

This entry, like the process that it describes, is absurdly long. In fact, it is much longer than it looks because it has links to a large number of documents that have more details. I don’t expect anyone to read this entry. I did it out of a combination of determination to leave nothing out and a sense of catharsis.

I really loved my job as webmaster for District 25 and all of the other functions that I had added (as described here). The only aspect of it that I found tiresome was the assembling of photos for the Winners Boards. I had decided unilaterally that I would no longer do that in 2020, but I was still enthusiastic about everything else that I did.

The pandemic struck New England in March of 2020. The game that I loved that involved card tables, chairs, playing cards, bidding boxes, human beings, and conversation vanished almost overnight. Some people enjoyed, or at least tolerated, playing on the Internet, but I did not like it at all. It did not seem like bridge to me.

At first I enjoyed my new life of leisure. As I described here, I started walking a lot, occasionally traversing as much as ten miles per day. I also read books much more frequently than I had previously, and I invented a method for the people who had played together in Simsbury to describe what they were doing in the new world of isolation. I discovered that a very large number of operas were available free on YouTube. I downloaded a free program, MP3Studio, to make mp3 files that I could download to my mp3 player. So, I could carry forty or fifty operas in my pocket.

In June of 2020 my schedule changed dramatically. I undertook the gargantuan 1948 Project that is described here. From that point on I sat in front of the computer for several hours per day writing and researching, and the more time that I spent on the project the larger that it grew.

Bob Bertoni.

In the summer of 2021 my friend and boss in District 25, Bob Bertoni, died after a long and debilitating illness. At that point almost all of the people with whom I had enjoyed working for so many years were no longer involved in the district’s leadership. Moreover, the ACBL had taken strong measures to promote online play as an alternative to real bridge. It seemed almost certain to me that the game that I knew was doomed.

The Hartford Bridge Club tentatively reopened in the summer of 2021, and Sally Kirtley and I figured out a way to schedule games of the Simsbury Bridge Club. However, no tournaments were held in New England except the poorly attended sectional in December sponsored by the Eastern Mass Bridge Association (EMBA). At the time I was a member of both the district’s Executive Committee and the Tournament Scheduling Committee. Both held occasional Zoom meetings. I wrote this about the decision-making:

I have been on the scheduling committee for a few years, but two crucial online meetings were held in the winter on Wednesday evening, the one time that I am committed to play at a very small club. Evidently a lot of decisions about the three tournaments in 2022 were made at those meetings or at the one in May, during which I was in Europe.

Sally and Helen

In the last quarter of 2021 I notified the Executive Committee that I intended to resign my positions tied to the webmaster job at the end of 2022. I modeled my decision on this with how Helen Pawlowski handled the termination of her long tenure as the district’s tournament manager. She had given a year’s notice that she was leaving. A committee was promptly formed, people applied for the job, Sally Kirtley was chosen, and Helen showed her the ropes at several tournaments.

After I resigned not much happened for several months. When I had started in 2013, absolutely nothing was documented in writing. By contrast, I had already produced on NEBridge.org about forty web pages that documented everything that I did in every area. Thereafter, I spent an enormous amount of time making sure that each of these pages was up to date. They can all be reached from here.

The oldest email that I could find about the subject of the transition was dated November 30, 2021. In It Curtis Barton, the president, asked me, “Do you have a candidate to replace you?”

The one thing that I did not want to do was to become an active participant in the search for my replacement(s). I thought that it was incumbent upon the people who would be running the district going forward to determine which of those functions was still important and to find people who were willing and able to perform them. I did not want to prejudice this effort with my own ideas.

I felt that I had done everything that I could to smooth the process. When I was chosen to be the webmaster, Bob Bertoni had assumed the responsibility of finding someone for the job, mostly because he was the only person who knew how the site worked, and there was no documentation whatsoever. In the intervening years had thoroughly documented how my various functions were performed.

So, on December 31 I sent the following reply with four attachments.

As promised, I have produced and attached documents that outline the duties of four functions that I currently perform:
• Webmaster
• Database Manager
• Email Manager (MailChimp)
• Bulletin Editor (printed, online, and Day 1).

Someone needs to decide on who, if anyone, should perform these functions in 2023 and following. The Database Manager and Email Manager are not official positions.

I am not sure if the Communications Committee still officially exists, but I formerly set the agenda for and presided over its meetings.

I also have been composing a high percentage of the emails used to promote tournaments. Whoever assumes that function in 2023 and following will need to work with the Database Manager on the selection criteria to be used and the Email Manager on the format to be used for text and images.

The four attachments to the email have been posted on Wavada.org: Webmaster, Database, Email, Bulletin.

Gary Peterson.

At some point Gary Peterson, who was a Tournament Director for the ACBL, expressed an interest in becoming the webmaster. He negotiated with Curtis about how he would be compensated for his efforts. I was not privy to those exchanges. My assumption was that he would be responsible only for maintaining the website. I suspect that Curtis expected him to do much more than that. It is also possible that Curtis only glanced at my write-up.

In April of 2022 I sent all the members of the Executive Committee an email that detailed open issues in areas that I was involved. I attached to this email a spreadsheet that served as the index to the documentation pages.

It has been a long time since I made a report, but I have been keeping a list of developments and issues.

Website: 1) I removed four items from the main menu in the left column that appears on every page of the site. Three of them I moved to the “Archive” tab: District Director Info, District Director Report, and Learn from the Experts. The other one was a link to the ACBL’s Partnership Desk, which the ACBL’s webmaster told me is no longer supported.

2) There are three issues. The Tournament Location option is a custom program that uses a list of the district’s tournaments to create a map. For a while it was broken, but Megahertz fixed it. I removed Cromwell and Sturbridge. I added Providence and Marlborough. I left Mansfield and Hyannis on, but added notes that they were canceled for 2022. This will need to be maintained (using the “Clubs” option in the admin section) when the 2023 schedule is set.

The second issue is the banner, which currently says “Exciting New Event Schedules for 0-2500 –Click Here for Tournaments”. It links the NEBridge.org calendar. I don’t know how to change it. Bob always did this. We should probably be highlighting Providence. After that, I don’t know.

The third issue involves reports from the Regional Director. The DD reports had their own custom option. Should I add the RD reports to this program (and bring it back from the Archive)? Should I create a new tab for RD reports? They are now emailed to members; posting them on the website is less critical than it was ten years ago.

3) The list of winners of NABC and NABC+ events has not been updated since 2019. The source of data was lists provided by the DD. I have not received any such lists since December 2019. What should the policy be for the future?

4) I have decided not to post Winners Boards (photos) for the 2022 tournaments. It is a lot of work, and I won’t be attending one of the three events. If someone else wants to take the photos of winners and solicit photos from the ones that were missed, I will post them. However, I don’t want to do this if the percentage of missing photos is high.

I also decided not to award the Best in Class prizes in 2022. With only three events, all in the eastern half of the district, it did not seem worthwhile to me.

5) Someone should check the conditions of contest on the website. I don’t think that the first five documents on the Conditions of Contest tab have been checked in a long time.

Database: 1) A decision should be made about whether the MySQL database, which I maintain on both my iPower account and my local server, will be used in 2023. If not, a suitable substitute to be used as the basis for emails should be found. The current database includes all ACBL members–active and inactive, living and dead–since 2014. It also contains pretty good records of who attended D25 and NABC tournaments since then. It also has a history of achievement of ranks of D25 members and points by month of everyone.

2) In the past I have received .LZH files from Keith Wells at the ACBL to use as the basis for the attendance (at tournaments) table. He did not respond to my last request. Does anyone know if he still works for the ACBL? If not, from whom could I get these files. I used the attendance tables both for targeted emails and for the attendance breakdowns after tournaments.

Email: I currently create the emails by using a text editor on my PC to write HTML statements. I then use the “Code your own” method to paste the code into MailChimp. As I was writing up the documentation for this process it occurred to me that it will probably be very difficult to find someone is who is both willing and able to do this. MailChimp has a lot of templates for emailing that would presumably be much easier to use, but I have never investigated them because I already knew how to make the emails look exactly as I wanted them to.

If templates are used exclusively, it will affect Sue Miguel’s emails. She sends me an email that looks the way she wants it. I extract the HTML from it and then post it using the “Code your own” method.

Bulletins: I was told that there will be neither a printed nor an online bulletin for the Gala. Eventually decisions should be made about the other two tournaments in 2022.

Documentation: I have documented almost everything that I do in “pages” on NEBridge.org. I have created a spreadsheet that serves as an index to these pages. I have attached a pdf of it to this document. I am confident that by later in the year it will be complete and as accurate as I can make it. I suspect that the person or persons who do these tasks will want to simplify the processes, but whatever process is used, it should be documented, and I think that the format that I chose is optimal, since anyone can see the most current version.

The starting page is 342. It can be accessed with the URL NEBridge.org/pages/342. All pages can be reached from there, but if you want to look at a particular page, the easiest way is to key in NEBridge.org/pages/ppp in your browser, where ppp is the three-digit page number on the spreadsheet for the index.

Communications Committee: I think that consideration should be given to restarting the CommComm in 2023 or maybe sooner. I am willing to serve on it, but I don’t want to be chairman in 2023.

Two regional bridge tournaments in New England in 2021 had been canceled because of the pandemic. The Presidential Regional that was scheduled for February 2022 was also canceled because no suitable site in the southwestern part of the district was available. A new event, which was called the Gala, was scheduled for late May, which was the time that my wife Sue and I had planned to take a cruise in Europe1. We had deliberately chosen the second half of May because, in all the years that I had been going to tournaments, the district had never held an event then.

Curtis Barton.

Meanwhile Curtis was trying to figure out if, as an ACBL Employee, Gary would be allowed to be both webmaster for the district. Curtis finally determined that he could. In early July he asked me to set up a Zoom meeting with Gary, Peter Marcus2, and himself. I told him that I had no idea how to set up a Zoom meeting, and that I was very busy at the time.

The second half of July was dominated by the Summer NABC that was held in Providence. Curtis decided that he needed two people to replace me. He offered one of the jobs to Gary in this email sent on August 10.

The other candidate wasn’t interested. That puts you (Gary) back where you’ve been – my choice for NEBC Database and NEBridge.org Webmaster. If you accept the position we will discuss compensation (Mike gets free plays and some other stuff – not too valuable for you) on a per tournament basis. 

I suggest you contact Mike for his write-ups on the efforts. If you accept I will also begin the search for a Communications lead to supplement (not replace) existing efforts.

Communications Lead:

• Voting member of the TSC
• Cannot be an ACBL employee
• Essentially a volunteer position; may, in the future be compensated with free plays or similar consideration.
• This primarily a marketing function with technical considerations as agreed with the NEBC Database/NEBridge.org Webmaster
• Coordinates the electronic aspects of tournament advertising and execution
• Works with the Database/Webmaster
• Edits the Tournament Bulletin as required
• May use MailChimp email system to create messages as required.

NEBC Database/NEBridge.org Webmaster
• Does not and cannot be a voting member of any NEBC Committee
• Can be an ACBL employee
• This is a compensated position on a “per tournament” basis
• Maintains the NEBC website
• Maintains the NEBridge.org database
• Works with the Communications Lead and Tournament Coordinator to maintain Calendar

This was by far the longest communication that I had ever received from Curtis. It appeared that some progress was being made. The fact that he was conflating the webmaster and database jobs was, of course, disconcerting. The webmaster job had gotten easier over the years. The database job was quite another matter.

This missive pretty much confirmed my notion that no one wanted to revive the Communication Committee. The “as required” appellation applied to the bulletin position was also ominous.

Peter Marcus.

An email from Peter asserted about the database that “It might be work, it might cost money, but I think we really don’t want to abandon it.” Nobody ventured a different opinion. The question then became where the database would be kept. I did not want other people with administrative authority to sign on to Wavada.org.

I am not sure that my next contribution was helpful, but I did not want anyone to claim that I was not forthcoming about the difficulties.

Now that I think about it, iPower is not a critical element. Assuming that two copies of the database (one live and one for testing/backup/disaster recovery) are used, what are needed are two installations of WAMP (Windows, Apache, MySQL, php) or the equivalent. I used iPower for the live version because I already was using its server for other projects on my personal website, and there was a lot of capacity. WAMP is available as a free download for windows-based computers. iPower uses a UNIX version of the three products, but they do not charge extra for MySQL and php.

Mark Oettinger.

Mark Oettinger, the newly elected (sort of) vice-president of the district, suggested that Sue Miguel could do some of the work of the Communications Lead. No one objected.

Gary officially accepted the job of webmaster and indicated that he and I might be able to meet together at the Ocean State Regional in Warwick, RI, (documented here) scheduled for the end of the month. I responded with the following:

I have created a user profile for you for the admin section of NEBridge.org. The user ID is GaryP. After I send this email, I will send the password in a separate email.

I will be in Warwick for all five days. I will be attending the meetings of the Tournament Scheduling Committee and the Executive Committee. I will have the other evenings free. I will be pretty busy until then.

I have documented almost everything that I do on numbered pages (the ones that have the green menu on the left) within the NEBridge.org website. The starting page for all communications functions is #342. The starting page for webmaster functions is #85. The full URL’s are https://nebridge.org/pages/342/ and https://nebridge.org/pages/85/, respectively. The easiest way to get to them is to go to NEBridge.org, click on “Tournament Results” and change the /3/ to the page that you want. I have attached a spreadsheet that has all the page numbers.

There are wysiwyg tools for editing the numbered web page. It is also possible to enter HTML code. I resort to the latter when the former doesn’t provide what I want. The concepts are pretty straightforward. When I started in 2013 there was no documentation, and Bob Bertoni’s training session only lasted thirty minutes.

I am looking forward to meeting you in Warwick.

I introduced myself to Gary when I played in the side game, but I never met with him in the evening. I did meet Steve Ackerman, a player from Vermont. Mark Oettinger had recommended that I get him involved in the transition. I sent him essentially the same email.

In September Curtis sent Gary and me a short email asking whether I could teach them to use MailChimp. I did not envision either of them using it much, but here is what I responded.

MailChimp is not hard. I will set up a user ID for NEBPres and for NEBWeb. I will send the passwords in a separate email. The steps for using MailChimp are documented on NEBridge.org. I will provide training if necessary. I know nothing about using Zoom for training.

The big issue is what is going to happen to the MySQL database that is used for, among other things, populating the lists on MailChimp. The database currently resides on an iPower server on which I have leased space for about ten years. I am willing to give the php scripts that I have written to maintain the files to the district, but the database and the scripts somehow need to be copied to a server owned or leased by the district. That is unlikely to be an easy task. However, there is a great deal of other stuff on my website on iPower, and I don’t really want anyone else to have read/write access to it.

The other big issue is that Keith Wells, who is now a contractor for not an employee of the ACBL, has not answered any of my emails in five months. His last one said that he was still the person that I should contact in order to obtain the .LZH files used by the scripts that update the attendance table. On the advice of Tim Hill I sent an email in September to tournaments@acbl.org. The unsigned response, with a cc to Keith, said that Keith was still “at the ACBL”.

So, I have been unable to maintain the attendance table by my usual methods. Someone needs to decide whether it is still necessary for the district to maintain the attendance table, on which I formerly recorded who attended each regional and sectional in New England and each NABC. If not, it might not be worth the effort to continue using the MySQL database to keep a comprehensive roster of players, their advancement, their attendance, and a few other things. In that case the whole emailing strategy may need to be rethought. Maybe it could be done with spreadsheets or some other method. To my knowledge no other district goes to so much trouble to target emails.

It is possible to update the attendance table without the LZH files. The alternative method uses the “Master Point Winners” report in the posted results on the ACBL tournament schedule. However,  1) It is both kludgy and very time-consuming because there are no ACBL numbers, and 2) there is no way that I know of to account for people who earned no points at the tournament. So, I have been reluctant to resort to that method.

I am doing what I can to help the transition, but I don’t want to be the one who makes important decisions that affect how the mailings are done in 2023 and following.

The first sentence was a mistake. The way that new user profiles are created in MailChimp is to “invite” other people through an option in MailChimp. They then are sent an email from MailChimp that explains how new users can create their own profiles.

As of this writing in June of 2023, I have still not been able to gain access to the LZH files.

Shortly thereafter someone brought up the possibility of using the Pianola software that a third party had customized for the ACBL When the product was introduced several years earlier, I had looked into this and shared my low opinion of it with the members of the Executive Committee. I repeated those points for Curtis and Gary.

Addendum: The ACBL allows direct but very limited access to its active player database for emails, but there are several limitations that render this approach less effective in targeting. I have not investigated this approach recently, but the limitations that I remember are:

1) You must use Pianola. My understanding is that it does not support images, tables, font changes, and other tricks that I sometimes have used within messages. Both Sue and I use a lot of embedded images.

2) You can only access the records for a limited number of districts/units.

3) The format is, to say the least, unimaginative. It is black on grey.

4) I am uncertain of how much targeting can be done. I seriously doubt that one can target (as I did for NAP) based on the May 6 ACBL roster. I also feel certain that targeting based on attendance or zip code (Cape, for instance) is not possible.

5) The rate charged U126 is four times what we paid, and the last time I looked that rate is still available.

6) Access to the database can only be for the purpose of emailing. If you want to use it for some other purpose, you must keep your own files somehow.

7) I am not sure that Pianola has all the reporting tools that MailChimp offers. People who have complained to me about not receiving an email are sometimes surprised that MailChimp knows whether each email was delivered, whether it was opened, and whether any links were clicked on.

8) A small number of people have provided me, but not the ACBL with their email addresses.

9) I think that if someone unsubscribes on Pianola, they can no longer be reached. MailChimp has the same rule, but because we have lots of lists, we can control the effect. For example, if a club manager unsubscribed to the recent club mailing, he/she would still receive emails about tournaments, letters from the president, surveys, and other types of emails. On the other hand Pianola does support attachments, and MailChimp doesn’t. I have not found this to be much of a limitation, but if we did not have a website on which to post the attachment so that we could link to it, it would be.

Nobody mentioned Pianola for quite a while after that. Somehow someone got the idea that I would host the database for the district. On October 28 I wrote the following to Curtis:

I don’t host the database now. I pay $200 per year to iPower to host it. I know very little about hosting databases. The district could get an account with iPower or some other hosting service that supports MySQL and php and has a way to import databases and programming files. I contracted with iPower a long time ago. I don’t remember why I picked them.

I will help with migrating the database and the scripts over. I don’t really want to support the php scripts, but if you cannot find anyone who knows php, well … I would have to think about it.

If you are really asking me if I would agree to set up user ID’s for others on my iPower account, the answer is no. I have a great deal of other stuff on my account, and I have spent hundreds of hours on it.

So, the first decision is whether it is worth the effort to maintain a relational database. If the district cannot find a reliable source for getting the lzh files, I would be inclined to doubt it. The roster files, which are the source for most of my selections, can easily be downloaded from ACBL.org and then opened in Excel. Someone who is a wiz at spreadsheets could probably do the selections from the spreadsheets. The uploads to MailChimp require csv files, and spreadsheets could–after some slicing and dicing–be saved as csv files for that purpose.

When the above issue has been addressed, one other remains: How many lists on MailChimp will be used and reused? I suggest at least one for presidential communications, one for regional tournaments, one for NAP/GNT, one for clubs, and one for I/N. We now have a very large number of lists–one for every email (as Bob recommended). This has been feasible because the database has a field to flag players who have unsubscribed. I never select these people for any mailing promoting a tournament. Without that field I would need to reuse lists, as I sometimes do now for other types of emails.

If you decide to reuse the lists, you should add fields for masterpoints and rank description so that you can “segment” the lists as required for the email. This is the way that I handled the five emails promoting the 2022 NAP. The only problem is that someone would need to decide whether people who unsubscribed in response to those emails should also be unsubscribed from one of the other lists.

Curtis put the burden on Gary and Steve with a short reply: “We need someone to host our data base, and we need that someone now. You guys are the experts. Figure out what we need to do, and let’s get it done. “

Gary said that he was not a database engineer, but he was an “Excel weenie.” Steve set up a Dropbox for me and asked me to put the database and the php scripts in it. It took me most of a day to do this because a great deal of what is on Wavada.org is related to my blogs, journals, and other projects. Even after I culled those out, the remainder barely fit in the Dropbox, and the company that sponsored it kept sending me emails that I should upgrade my subscription.

Not much else happened until I wrote up the following summary on November 28:

General: All of the tasks have been documented on pages of NEBridge.org. The appearance of a few MailChimp screens has changed, but the work flow has not. All the documentation pages can be reached from https://nebridge.org/pages/342/.

Webmaster: I have given the credentials for the email redirecting to Gary Peterson. I have also set the emails for webmaster to redirect to his email account.

                Action item: The ad on NEBridge.org for the ACBL online regional was still there today.

Database: Peter said that LZH files should now be available from ACBL somehow. If so, it is still probably a good idea to keep up the database if someone can learn how to maintain it. Those files can help with both targeted mailings and analysis of attendance at tournaments.

                Action item: I will communicate with Peter about how to get the LZH files from the ACBL. When I do, I plan to upload all of the files for D25 sectionals and regionals in 2022 as well as the Providence NABC. I will then submit attendance reports for the Providence and Southbridge regionals and the Providence NABC to the Executive Committee members via email.

The current database is MySQL. The scripting language php is used for maintenance and reporting. I will create a copy of the database, the php scripts (including the Javascript and CSS), and a file of the SQL statements that I have used for lists and other purposes. I will then send them to wherever the new home is. I will also help with the migration as much as I can.

                Action items: If the database is to be continued, 1) Who will maintain it and use SQL to select lists for mailings? 2) Where will the data and programs be stored? The system can actually be run on any Windows or Unix computer that has the free download WAMP or XAMP, but I chose to run it somewhere that provided support, which I have used four or five times per year. 3) Will the person who manages the database also manage MailChimp?

MailChimp: Policy decisions need to be made about how many lists will be used. The issue is how to handle “unsubscribes”. If a person unsubscribes from one list, should they simultaneously be unsubscribed from all? This will not happen automatically on MailChimp, but there is an “OK to email?” field on the database. The “actives” view of the players table, which I often used for selections for email lists, eliminates players with an N in this field or any other disqualifying information.

                Action items: Who will manage the site? What will the workflow for new emails be? Will there be any reporting?

Email composition: Sue Miguel.

Bulletin Editor: I have copies of all the ones that I have done. I can send in odt or word format.

                Action items: Is this worth doing? Who will do it? Will we resume using online bulletins?

This email generated a lengthy thread of responses. Curtis established the parameters:

Mike has done his usual great job in laying out the tasks ahead. I will take the Bulletin Editor3 task for Southbridge 2 (Mike: please send me the last Bulletin in Word format, please.) 

Who will take on the rest of the effort? Please advise soonest. 

I sent a copy of the Bulletin that I had created for the Optical Regional in 2022 to Curtis.

Curtis sent the following to Steve Ackerman and Neil Montague, who had expressed some interest in handling the emails:

We need a Mailchimp email expert (or maybe two!) to do the email parts of Mike’s current job. You both are great candidates for this. Any interest?  Note: this will, in effect, make you a part of Sue’s marketing campaigns. It’s fun.4

Neil told Curtis that someone would need to show him how MailChimp worked. I invited him to create his own account and wrote:

MailChimp is not difficult. I have documented everything that I do in it on the NEBridge.org website, and the MailChimp site has very good FAQ’s and support when one needs it. I figured it out with no training whatever.

The bigger issue is whether to continue using the MySQL database as the source for creation of lists, and, if so, where it will reside.

Curtis wrote that Neil would officially become the MailChimp person and that Sue Miguel would compose the emails. Steve attempted to address the database issue.

As far as the database goes, I’ve taken a look at the LZH files that ACBLScor uses to update its database.  Unfortunately, it only ACBL numbers and Points, not names and addresses.  We would need more information than that to maintain the database. Another option is Pianola.  I understand they are pricey, but it might be possible to work out a deal with them.  https://www.pianola.net

I could not let that go unanswered.

I use four sources of information for the database: 1) Once a month (on about the 7th) I download the entire ACBL roster, which has almost all the census information on all active ACBL members; 2) The ACBL sends Webmaster@NEBridge.org a list of the players who advanced in rank during the previous month; 3) The LZH files for attendance at tournaments; 4) Individual maintenance when I learn something such as a nickname, a new email address, or an unsubscribe. Here is what I have for each player:

I described the problems with using the ACBL’s program that uses Pianola on a previous email. I will look for it and resend it if necessary.

This exchange generated an overly optimistic assessment by Mark Oettinger that showed praise on all the participants. No emails were exchanged in December except one from Curtis that asked me how much I would charge to continue to send out the emails “for one more month”. I said that I would certainly continue to do it if it was necessary. In actuality I sent out all of the emails in the first five months of 2023.

In January Neil wrote this to me: “I think I am supposed to send out the e-mails to the district via MailChimp.  I have an account but since I’ve never really used it before, some quick help from you would be appreciated.” Neil was referring to the computer-generated emails sent by BridgeFinesse.com to players who had advanced in rank. I explained to him that he did not need to get involved in this process.

On February 11 Curtis notified me and the other participants that there would be a Zoom meeting to discuss the succession issues. He then wrote that Peter would send the invitation. At some point it was changed to an in-person meeting at the Presidential Regional in Southbridge. That gathering was never canceled, but it did not happen.

An email that I received from Sue Miguel got my goat. Here is what I sent to everyone on the Executive Committee.

In November of 2021 I gave notice that I did not want to be involved in precisely this type of thing–promotion of online gold point events, which I am convinced will be the death of regional tournaments. I have not seen one inch of progress in removing this responsibility.

I will send this out, but I AM PLEADING that the district relieve me of this responsibility. It makes me furious to be promoting this sort of thing.

Mike Wavada

From: Susan Miguel <suemiguel@cox.net>
Sent: Sunday, February 26, 2023 3:01 PM
To: Mike Wavada <Mike@Wavada.org>
Cc: Bussink-Jenkins <bussink-jenkins@comcast.net>; Peter Marcus <marcusp@att.net>; Gary Peterson <gspeterson7@gmail.com>
Subject: Save the GOLDEN DATE: April 16

Mike: Please send to the world under 500

Gary: Please post on the homepage above Nashua

This image was embedded in the above email.

Curtis sent me an email that said that Sue should have sent the email to Neil instead of me. I sent out this email and several more over the course of the next few months.

Neil sent me an email on March 8 concerning an email that he had received from Paul Harris, the president of EMBA. He wanted to know the details of the district’s contract with MailChimp. I answered the inquiry with the following.

MailChimp charges D25 by the number of emails sent. Back in 2015 or 2016 Bob Bertoni negotiated the purchase of 2 million email credits for $2500 in a “pay as you go” plan. We had to purchase that many to get that rate. At the time we had no limits on the number of lists or the total number of contacts. We have about ninety lists (but they won’t let us create any new ones) and a very large number of contacts. In the old days I built a new list for each version of each email, and I had roughly seven or eight versions for each tournament.

808,020 credits remain. I am not sure that MailChimp still allows pay-as-you-go plans. It appears to me that it now sells four or five tiers of plans that require a monthly fee based on the total number of contacts. Each has other limitations as well.

In my opinion MailChimp’s best feature is that it allows you to “code your own” emails in HTML. It is much more time-consuming to do it that way, but you can–with a few small exceptions–make the email look exactly the way that you want it to. Of course, you have to be familiar with HTML and how email clients (as opposed to browsers) interpret various tags. The only thing that I have never been able to do is to get Outlook to show correctly a caption for an image.

Without the “code your own’ feature I do not know how anyone will be able to create the kind of emails that Sue Miguel likes to send. She creates the emails using a program on her Mac and sends me the finished product. I extract the HTML and make a few changes to fit MailChimp’s requirements.

By the way, MailChimp is now owned by Intuit, the QuickBooks company.

I know nothing about Constant Contact.

I have been promised that I will not be required to send any more emails, but the meeting that was scheduled for Southbridge to determine who would do it and (more importantly) how was never held. Then there was supposed to be a Zoom meeting about it, but it never occurred either. At this point I do not know whose responsibility it is to find a way to continue. I am pretty sure that Curtis does not want to hear any more about it.

Another Zoom meeting was scheduled for March 30 at 8 p.m. Peter sent out the following email at 6:56 a.m. on that day to the people scheduled to attend the 8:00 meeting and a few people from the Connecticut Bridge Association (CBA).

I just attended a webinar (not sure if any of you did, but I did see Ken there) about their new marketing program, sending out emails, and using Pianola.  I don’t know enough to know if this is any good, but, unlike a lot of what ACBL does, it actually looked at least presentable.

One obvious benefit is an immediate access to ACBL data (email addresses, masterpoint holdings, etc.) without having to update them ourselves.  A downside, to the extent we do it, is that it doesn’t seem to include information about tournaments attended though they said that could be added.

The tools for developing emails did seem reasonable and it does have the ability to include attachments, like a flyer.

Obviously, one issue is cost.  I know, when Bob Bertoni investigated this, we ran from Pianola because of cost.  They addressed this and said they are cheaper than MailChimp (what they compared themselves to), though they talked about buying 10K or 25K Mailchimp credits.  If I remember correctly, D25 bought something like 250K, which was an upfront cost (almost like a capital cost, buying new equipment) and then it lasts for years.

Anyway, I do not have the technical expertise to make comparisons.  So, my questions are

1) They recorded the webinar and are offering a masterclass in developing emails/marketing next Tuesday (for about an hour).  I will forward the link to the recording and the masterclass if anyone wants to hear it or sign up for the class.  I will not sign up, I don’t have the background to make an informed decision.

2) Where are we with MailChimp credits, i.e., are they about to run out or do we have years to go?

3) They are setting up credits for each unit and district and accounts to send emails will be done individually, i.e., a unit or district says who should have access and they will get their own login, not done with everyone in one organization sharing the login.  But, is there any rationale to considering setting up credits for the units and district to share, as a way of lowering costs, particularly for smaller units?

I am not looking for answers, since I wouldn’t know how to evaluate them, just asking questions.  We can discuss more tomorrow on the ZOOM call.

Will send out the info from them when I get it.

I watched the webinar later, but I wanted to provide answers to Peter’s questions before the Zoom meeting.

I could not attend the webinar because of a medical appointment. Incidentally, the message announcing the webinar was composed using the new tools. The last word or two of every line on the message was cut off when I opened it in Outlook. I tried changing the width of the window, but it did not help.

D25 bought 2 million credits from MailChimp. Over 800,000 still remain. Attachments, especially ones with images, use up a lot of band width. Requiring links rather than attachments is the main reason that MailChimp delivery is so fast.

I have never used Pianola, but I know where I ran into problems with MailChimp. Some of my questions are:

1) How are unsubscribes handled? If someone unsubscribes to an email sent by one user will other users still be able to reach them?

2) To which districts would we be allowed to send email?

3) Can pre-formatted emails like Sue’s be sent or must they be redone in Pianola’s tools?

Curtis took notes at the 8:00 meeting and sent them to the participants. I have posted them here. It is worth discussing his three “Takeaways”.

  1. “Peter will transfer Mike’s data to a new source.” In fact, I sent an up-to-date copy of the database to Steve. Peter had nothing to do with it.
  2. “Henceforth we will use Mike’s data from Peter’s source for emails and the like.” It was not until May that Steve’s copy of the database was available. In actual fact, the audience that I had been using on MailChimp was still used through the end of June. However, Neil did successfully process a couple of Sue Miguel’s emails in May and June.
  3. “Peter and Steve will attend the Pianola Master Class to determine whether we can easily port the current system and data to that (ACBL) system.” I don’t think that anyone involved in the transition process ever attended the Pianola Master Class.

Peter, with whom I had a bizarre contretemps (described here) earlier in the year, recognized the crux of the problem in a friendly email:

I understand that Mike, who has been so good to do all this for us since forever, and had announced his departure as of the beginning of 2023, is still involved and really, really “wants out.”

If we need help to actually move this to final migration, I think we should consider actually getting a professional in this kind of work to help/do it for us.  Even if this group has the skill (and I don’t), finding the time can be a much bigger problem, and, if we have to pay for it, so be it.  We could speak first to Megahertz5, to hire them, and, failing that, find someone who could get it done.  I don’t think their geography matters though, unlike the ACBL, I would suggest we don’t save money by using IT contractors from Poland.

Curtis favored a different approach:

Here’s what we can do to get Mike OUT of the loop, at least formally. 

1) Neil: if you can take Mike’s stuff for storage, please do so. 

2) Gary/Steve/Neil: please discuss this among yourselves, and determine whether we should take Peter’s suggestion and hire Megahertz to set things up. Let me know what you decide, and I’ll get it approved. 

Then let’s finish this. 

Steve immediately reported that he had a copy of the database, and he would find a place to put it. His email on May 3 listed the progress that he had made.

I have uploaded Mike’s database to a server on google as I had some issues attempting to sign up at Oracle.

I’ve created user accounts for everyone on this list.  To log in, use your username portion of your email, and the number you enter into the bridgemates (so no letters).

You can access it via this link, https://d25.vtbridge.org and clicking on the “Admin” button

I have updated the masterpoints based on the April version of the MP file available to ACBLScor.  I understand that in the past we were able to get a more complete database listing from ACBL, but I don’t know who to contact for that.

Neil & Gary, let me know if you need help generating the queries to populate your mailchimp lists.  

A few thing that he wrote were not quite accurate. Here is what I replied:

On your MyACBL page do you have a tab called “Member Rosters”? It should be right below “Ribbon”. If not, I think that either Curtis or Mark Aquino can designate you to have access to that feature from the ACBL.

A new roster will come out on 5/7 or maybe 5/8 since 5/7 is a Sunday. I have a list of email addresses that have unsubscribed in the last year or so. The “OK to email” field for all of them should be set to N. Should I send this to you, or is there some way that I can do it?

After I sent another email for Sue, a player replied with a request to change her email address. I forwarded it to Steve. He replied with some good questions.

Does the normal procedure include asking the player to make sure they also update their email with ACBL?  I suspect that when I update next week from the roster this email address may be incorrect if the player doesn’t also notify ACBL.

In addition, I updated the player database to flag not to email the addresses you sent me.  However, I found about 20% of the addresses were not in our database.  I’m assuming these addresses may not be active ACBL members, or they are for some other list than D25?  I’m attaching them for your review.

I was happy to respond to this. It indicated that someone was finally getting into the nitty gritty of the database.

When they give me a new address I also change the “email source” to Player. I should have told you this. My program for processing the the new roster does not change the email address unless the email source is ACBL.

Either the addresses were changed, or the players were added to the database after I sent it to you, most likely the latter. So, after the database is next updated, the update of the “ok to email?” field should be run again. Should I change the email that receives messages about unsubscribes to some other account? I received notice of one more yesterday.

This is only important if a different audience is used for a future email. As long as the audience that I have been using is employed, the fact that they unsubscribed from that audience will prevent them from getting any more emails.

A few days later I sent the following to all of the people involved in the transition.

1. A new roster came out over the weekend. Is there a plan for updating Steve’s copy of the database?

2. One more player has unsubscribed, carl_palmer@yahoo.com. Should I change the owner of all of the audiences (Mailchimp word for mailing lists) so that someone else gets the emails that indicate such changes?

3. Neil, when Sue has another email to send out, do you want to try to do it? NAP qualifiers and Nashua will probably be promoted soon. Since we have not gotten access to the .LZH files, they can all be sent from the audience that I have been using (2209_Southbridge_D3_D24_D25) for the last year, but a new selection should be made from the database to update it. Then already defined “segments” of the audience can be used in the definition of the mailing. If necessary, it is easy to define new segments. That audience includes fields for rank description, masterpoints, and district.

4. I have a folder of files with SQL statements that I have used in the past. I would be happy to share it.

Neil Montague.

Neil said that he would try to send out Sue’s next email, which arrived in my Inbox that same day. Most of my subsequent conversations were with Neil, who had told me that he was very familiar with SQL and had extracted HTML from emails.

Sue has just sent me an email that she wants sent to potential players in Flight B of the NAP.

I will forward it to you. It contains formatted text and an  image with a link on it. It does not have a width, but I always set the width to 600px. The link she provided should work, but the image must be uploaded to MailChimp. Sue does not like her emails to have the masthead, but this one is signed by Peter Marcus. So, I would add the masthead at the top. I have enclosed an HTML file that has the width and masthead set. You should be able to paste the text (after removing the instructions in red) into the HTML file. Then find the image (<img) tag and whatever divs or spans are around it. After the physical image (which I get by using Prt Scr and then cropping in an image editor) has been saved as a file and  uploaded to MailChimp. The “src=” in the image tag must be changed to the URL on MalChimp. An alternative is to ask Sue to send you the image in a jpg and then upload it.

I almost forgot: the image tag has style=”float: right” in it. Since Microsoft Outlook does not recognize that, I always add align=”right”, which it does recognize. Incidentally, the width in the HTML is set in a table because that was the only way that I could get Outlook to recognize a fixed width.

This is all described in the instructions in detail with pictures on NEBridge.org. The instructions begin on https://nebridge.org/pages/345/. You may very well be able to do all of this using one of MailChimp’s many templates. I have never tried that.

This afternoon I  updated the audience (2209_Southbridge_D3_D24_D25) with the data from the latest roster. The SQL statement that I used was:

select familiar_name, last_name, email, name_town_key, rank_desc, masterpoints, district from actives where district in(3,24,25) and ytdpoints >= 1 order by last_name, first_name

It will be necessary to define a segment of the audience that is limited to records in which the district is 25 and masterpoints are less than 2800 or 2900. The limit is 2500, but the check is made against the database as of last August. It would be tricky to get that because there might be people who were not on that roster (late with dues or other reason) but are now eligible. It seems better to annoy people like me who are not actually eligible than to miss some who are.

I should be in most of the day.

Neil, who was still gainfully employed, said that he would work on it over the weekend. He did. He wanted to do the project from scratch, which began by making sure the list (“audience” in MailChimp) was up to date. I was happy to explain MailChimp’s concepts of audiences and segments.

In olden days I created audiences for each email. That made sense when other people (president, I/N director, and district director) were also using MailChimp. If they unsubscribed because of one of their emails, I did not want them to have automatically unsubscribed from mine. In addition I was sometimes using MailChimp for other purposes than event promotion (emails to clubs and for the Best-in-class competition). Furthermore, I also sent to people who had attended New England or NABC events, and the selection was too complicated for segments.

In the last year all of the emails have been composed by Sue, I no longer have access to the tournament attendance data, I did not contact the clubs, and I stopped doing the Best in Class. So, I have been using the 2209 audience for every event. It includes all active players in D3. D24, and D25, and I have updated it every month with the SQL statement that I sent to you. I had previously added the masterpoints, rank description, and district fields so that I could use simple segments to select from this audience for emails for both regional tournaments and Grass Roots qualifiers.

Peter is still, at least in theory, working on getting access from the ACBL to the LZH files again. If we had them, we could update the attendance table as before. This would allow us both to send emails to more people with some likelihood of attending and to evaluate our tournaments better. It would, however, necessitate recycling some of our previous audiences, of which there are 89. MailChimp no longer allows us to create new audiences.

I sent the following to Steve and Neil:

All the “unsubscribes” that I sent to Steve had unsubscribed from the 2209 … audience that I have been using for the last year. When I updated the audience last Monday I selected from the actives view, which excludes anyone with N in the OK to email field. It would not matter for the current email project because they would all be excluded by MailChimp anyway. It is not possible (as far as I know) to send an email in MailChimp to someone who has unsubscribed from the audience used in the campaign.

I got the list of unsubscribes by taking the “export” function in the audience section of MailChimp. It sent to my download folder a zip file that contained three csv files: subscribers, unsubscribeds, and cleaned. The last had email addresses that had repeatedly bounced back. These files all have a large number of fields. I deleted all of the columns except the email address from the unsubscribed file and sent it to Steve. Since I have been using this audience for many emails, and I have previously run this procedure to change the ok to email fields, I am sure that a good number of those on the unsubscribed file already had the ok to email field set to N.

My phone number is 860 930 8784. I am scheduled to play bridge at the Hartford BC on Saturday. I will leave my house at noon and return a little before 5. I have no plans for Sunday, but I wake up early in the morning and then take naps during the day.

I was actually a little excited about Neil taking on this project. It would have been much better if I had been next to him when he did it, as I usually was when I installed a new AdDept system at a client’s. He wasted a lot of time trying to clean up the HTML that had been generated by the software product that Sue used, and some of the things that he did made it worse. He sent me a test copy and an email with the following questions.

 I think I have completed the work necessary to send out Sue’s e-mail but I have a few questions:

(1) I thought I put the code into centering the image at the top but it’s not centered.  My HTML experience is minimal and from a few years ago, although I did successfully embed the link that Sue wanted in the image.  The instructions talk about having text appear when someone is using an e-mail client that doesn’t support images, but when I did it, the text always appeared which isn’t what we want.  Do I need to worry about this?  If so, let me know what to change.

(2) I followed your instructions of pasting your e-mail into Outlook and saving the source and pasting that into Mailchimp. There are a lot of tags that probably don’t need to be there but probably some of them do.  Should I not worry about this or should I eliminate the ones that don’t really belong.  As both you and the instructions mention, different e-mail clients require different tags so I can’t really go by how it looks on my machine.

(3) The next e-mail you receive is the test e-mail.  I sent it to myself first and verified that I did the href tag correctly (I have experience doing that as we convert statutory references in the law to links to the legislature’s web pages when the Massachusetts budget gets signed so I actually have done this before.

(4) Finally, can you verify that I did this all correctly?  The segment should be fine and you shouldn’t have any trouble finding this new campaign.

I looked it over and then sent Neil what I had discovered.

1) The image at the top should be the banner, which was in the HTML that I sent you. It should NOT link to the flyer. The Chicago image should be where Sue placed it. I separated it out on its own line in the HTML editing screen. There is already a link around it. I am not sure if it works. You must change the src= on that image to that of the one that you used at the top. Don’t change any of the other attributes, but add align=”right”.

Also take out lines 8 and 9.

2) The tool that Sue uses inserts a lot of extraneous tags, but I never worry about them. I am worried about the extra line feeds. We need to figure out where they came from.

3) Make the above changes and send me another test. When I say that it looks OK, send a test to Sue.

Neil made some changes and sent me another test along with the following email.

I think I made all of the changes and I eliminated the “excess” html code – at least I think it is excess.  I put <br> tags in to force line breaks in the right place.  I’m getting three errors (code turns red) but it doesn’t seem to be causing a problem.  If I remove the body tag, then the text only goes half way across the page.  Please take a look. I also am sending you the test e-mail now.

His remark that “the text only goes halfway across the page” was a reaction to the code that set the width of the email to 600. I looked at the entire campaign more thoroughly this time. Here was my reply.

I had not checked the segment before. I noticed this morning that the total number selected was roughly twice what I expected. D25 has about 6,000 members. The audience also includes D3 and D24. Here is how it currently is defined:

2. From section: As it is,the replies will go to Gary (webmaster@nebridge.org). That should probably be changed to inchair, but Sue may want the replies to go to Peter. It is her call.

3. Subject section: I always have copied the subject from Sue’s emails and pasted it directly into the subject line. That would put it in all upper case. I don’t know if it would increase or decrease the number of people who open the email, but she gets to make decisions like this now.

4. Content: I removed the <html, <meta and the second <body tag. I put “Folks,” inside a <p tag.

On the second <img tag:

I removed align=center and replaced it with align=right. I know that was what she wanted because her original source said style=”float: right;”. I also replaced width=500 with width=400. I also added a ) at the end that she forgot.

After this I expected the test email to look like what Sue sent me, but it doesn’t. This is because you removed all of her <font tags.

You did a lot more work than was necessary. I am sorry that I did not describe this to you very well. Basically, Sue’s email was fine. It was not necessary to remove all of the extra stuff that her program puts in, and, in fact, those font statements were necessary to make it look the way that she wanted.

The only changes that I usually make are:

1) Start with my frame.html

2) Add the banner if necessary

3) Find all of her <img tags: upload the physical image or find the URL if it is already uploaded, change the src= parameter to the location on MailChimp, and add align=”right” if she used <style=”float: right”. By the way, it would make things easier if she sent the image as a .jpg file in addition to the one that is embedded in the message.

In this case the image itself is no longer showing up in my copy of the email that she sent. We may need to have her send it again. I decided to replicate the campaign you made, and show how I would have done the content. The campaign I created is titled 2023 Flight B GNT (Mike’s content). I hope that this makes things a little clearer. I do not understand why Sue’s original image is no longer showing up in the email that she originally sent. I would like to see what her image looked like in Outlook.

Neil replied in detail:

1. Sorry about that with the segment.  I have added the criteria that the players have to be from district 25 and now there will be 5466 recipients which is about what you expect.

2. I’ll ask Sue who she wants the from to be.  I guess Gary is the default but obviously we can put whatever we want in that box.

3. I’ll ask Sue whether she wants the subject in all upper case.  I was taught that all upper case is “yelling” although it probably doesn’t make a difference whether it is all caps or not.  I agree with you to defer to Sue on this.

4. There still were some red tags (errors) when I opened my version of this which you edited for me.  However, I added a few more tags and close tags at the top and that seem to fix the problem without changing anything.

5. I added back the font tag towards the top.  The font appearing on my computer is Helvetica 11 when I put the tab back and when I look at the original e-mail you sent me which was Sue’s e-mail.  Yesterday, my version was sending it in Helvetica 10.  As you know, fonts are at the mercy of what is on the users computer so what you are seeing might not match what I am seeing.  I am looking at these in Chrome.

6. Your version of the e-mail is doing what some of my previous versions did which is only going half way across the page for the image at the top and all of the text.  My version has the image at the top the same as yours but the text goes across the page entirely.  I think that’s what we want, right?  Your change to the Chicago image pushed it to the right and has the text wrap to the left.  That’s not what came across in the original from you but I think it looks good your way.  I guess I’ll find out how much Sue wants these e-mails to reflect “exactly” what she sends.  Not sure what you mean when you say the image from her e-mail disappeared? So we can proceed one of two ways.  First, I am sending you my updated campaign test e-mail.  If that looks good to you, I will send it to Sue with the question for her from above.  If it is still problematic, I guess we can use your version but I will ask Sue about the width issue since it looks weird only going half way across.  If it is easier to talk, my phone number is 617-771-2527 if that is how you would like to next proceed.  Looks like we’ll get this done today which is what I told Sue.

Our conversation ended with my reply:

3. I am virtually certain that Sue wants the subject in uppercase. When you talk with her, I would not mention about “yelling”. I was taught the same as you. I avoided all-upper case when I wrote emails or anything else. You also should probably ask her about the banner. She did not like it on the ones that she composed, but this one was mostly written by and signed by Peter.

4. The width of the email that I composed was 600 pixels, the standard size of an email window and also the size of the banner. If your window is wider than that, it might have seemed strange that everything everything wrapped at that spot. The 600 px setting was set in both the body and the table. Some email clients respect the one in the body, but Outlook only respects the table. So, if you closed the <body or <table at the top, it would be wider than 600, as it was in Outlook on the test you sent me.

5. On Outlook the font is now Calibri 11. On my version it was Arial 16, which was what was specified in Sue’s. Maybe my eyes were deceiving me, but this morning Sue’s original email had the word image001 where the second image was before. The computer on which her image was stored must have been down; the image is back now. It is smaller and has slightly different writing on it than the one whose URL I gave to you. If I had this to do over, I would try to use it or at least set the width to around 320.

What you sent me is, in my opinion, perfectly fine.  You should see if Sue agrees.

Going forward (if you are still game) I advise using the method that I proposed in the replica. I can do one of her emails in about a half hour, and it always maintains her fonts and positions her images where she wants them. Sometimes in the middle of an email she likes to change the font size, color or even the font itself. The only mistake that I have made is failing to find an image that was down at the bottom of an email. If the src= parameter is not changed, it does not appear in the MailChimp version.

You also might want to investigate using a template. When I started, I had several years experience at writing emails in HTML, and I hated the restrictions of the templates.

A few security issues still remained, but the email went out on time. In a few days the security issues were resolved. I had to change the owner of the audience. That will probably need to be redone every time that a new audience is used, but since Neil has been designated as the owner of the account, that should not be difficult.

At the end of the Executive Committee meeting on June 24 in Nashua Neil button-holed me to assure me that he would handle Sue’s emails the way that I recommended. He seemed to enjoy telling me about how he had dealt with the issues. I did not voice my primary thought, which was, “Better you than me.”

After the email went out Neil asked me about the fourteen bounce-backs that were reported. I explained how MailChimp handles them:

The ones that have bounced will have a status of “cleaned”. I generally do not worry about them. They will no longer be sent emails by any campaigns in this audience. If you recycle an old audience for new emails and select them, they will be set to subscribed unless they were already unsubscribed or cleaned on the audience that you archived or deleted. If the first mailing bounces, they will be set to cleaned forever.

Just a reminder: the audience has one record per email address. The database has one record per ACBL number. A lot of players share email addresses.

There is a field on the players table called email_rejected. I have not kept this up, but if you wanted to, you could export the audience. One of the csv files in the zip that it produces will contain all of the cleaned ones. That could be used to make the database more accurate. However, if they later provide the ACBL with a new valid address, that one will appear after the next monthly update. The email_rejected fields are NOT currently automatically reset by the monthly update program. So, the email_rejected field would not be accurate.

The last issue (so far) was that Sue wanted an NEBridge account for TheFairyGOLDMother. I turned this request over to Gary Peterson, to whom I had provided the credentials for the software that redirected the emails. He had lost the password. I sent it to him again.


1. This trip did not come off as planned. However, I did go on a cruise, as is thoroughly documented here.

2. I am not sure why Peter Marcus, who was the principal tournament director for the district was involved at all. Perhaps Curtis thought that because Peter had worked for DEC, he would understand what I did.

3. No Bulletin was produced for the Presidential Regional, the tournament to which Curtis referred. I had produced the Bulletin for the Optical Regional in November. Thereafter the Bulletin, which cost to district $100 per tournament, was considered too expensive to continue after an informal email poll of members of the Tournament Scheduling Committee.

4. Over the years I sent out perhaps twenty email messages for Sue Miguel. I do not remember that any of those experiences was what I would call fun.

5. Megahertz Computer was Bob Bertoni’s company. In theory they supported the district’s website, but it was difficult to get them to respond to problems and questions.

2022 July: The Providence NABC: 7/15-19

The extensive preparations for the NABC in Providence are described here. Friday July 15: If there is no traffic, the drive from Enfield to Providence takes a little less than two hours. I packed up enough clothes for ten days … Continue reading

The extensive preparations for the NABC in Providence are described here.

My bridge schedule for the Providence NABC.

Friday July 15: If there is no traffic, the drive from Enfield to Providence takes a little less than two hours. I packed up enough clothes for ten days and left the house at about 7:15. The trip got off to a terrible start. As usual, I stopped at McDonald’s in West Stafford for a sausage biscuit with egg and a large black coffee. The biscuit reminded me of a brick that had been sawed horizontally. The coffee was a couple of degrees above room temperature when it was handed to me, and it did not taste right. I cannot describe the taste, but it was definitely wrong.

The first 99.99 percent of the drive was otherwise blessedly uneventful. I had driven this route a few weeks earlier for the walk-through that has been described here. I remembered that the Rhode Island Convention Center (RICC) was very close to Route 146. The only tricky part was finding the correct entrance to the garage that was attached via a corridor on the fourth level to the third floor of the RICC. I had a distinct recollection that the right entrance was the first on the right. Therefore, I pulled in there and attempted to enter. The unmanned gate would not let me in. Evidently this was now designated as the entrance for monthly parkers. I tried to back up, but a jeep had pulled in behind me. He was understandably upset at me.

Eventually, I was able to back up and return to the street, but in the process the left side of my car scraped against something. The plastic cover for my left side-view mirror also came halfway off. I tried to push this mishap out of my mind completely until the first day of bridge was over, but it was not easy.

I found the correct entrance and drove up to the east side of the third level and parked near the stairs and elevator. It did not seem possible to get to the east side of the fourth level of the garage from where I had entered. I tried to reattach the cover to the mirror, but I did not have much success. I then climbed the stairs to the fourth level and walked across the sky bridge to the entrance to the RICC.

At the entrance to the third floor two people were checking for vaccination status. Players with an orange wristband could just walk in. Otherwise, players needed to show a vaccination card or the equivalent proof on a smartphone. Upon doing so they were presented with a stylish piece of bright orange plastic to wear on the wrist. When the band had been locked, it was very difficult to undo. I just kept mine on for all ten days that I was in Rhode Island. Then I cut it off with scissors. I don’t know what the people checking for vaccinations did if a person would not or could not show proof.

Very few people wore masks. I resolved to wear an N95 mask and to keep my distance from everyone, even teammates and partners, whenever possible. The fact that I was not staying in a hotel associated with the tournament gave me some optimism. The BA.5 variant had recently become dominant in both Europe and the Americas. Vaccines made it less lethal, but they did little or nothing to prevent transmission. Good masks worked, and the ones that I brought with me were the best available to the general public.

Donna and MW in 2019.

For the first two days I was scheduled to play with Donna Lyons, a long-time friend whom I had hardly seen since we had won the Mid-Flight Pairs at the Ocean State Regional in Warwick in 2019. Donna and her husband Bob lived in Granby in the summer and in Naples, FL, in the winter.

Donna was not at the tournament yet when I arrived. So, I went to the welcome desk and received my SWAG bag. It contained the restaurant guide and a gift. I don’t even remember what the latter was. I then went to the volunteers desk to talk with Linda Ahrens about my assignments. When I left I thought that I was clear about when I needed to show up.

Joe and Linda circa 2016.

Linda provided me with a stack of scrip for my entry fees1, and Joe Brouillard, the co-chair of the tournament, provided an exit card to pay for my parking.

I picked up a copy of the Daily Bulletin to see what had happened in the GNT championship. Most of New England’s representatives, including Felix Springer and Trevor Reeves, were still in contention.

I went to the partnership area and looked for a likely partner for Sunday. The only person available was Phyllis Bloom with 800 masterpoints. I called her five times, but the line was always busy.

Soon thereafter Donna appeared. We were scheduled to play in the Open Pairs on Friday and the Bracketed 0-3,000 Swiss on Saturday. Before the morning session we went over the convention card that we had used in 2019. If we made any adjustments, they were not significant. Our morning session was disappointing. We only scored a little more than 43 percent.

I don’t remember what Donna did for lunch. I bought a Diet Coke and a bag of nuts from a vending machine. I did this every day that I was playing so that I would not get sleepy in the afternoon. This also helped me avoid the COVID trap of the lunch area.

Our afternoon session was much better. We scored above 53 percent, which earned us 1.48 red points for finishing third in B in our section. If we had done that well in the morning, I would have been quite pleased.

That direct route across eastern CT was stressful.

Donna was commuting from Granby, even though she lived considerably farther away than I did. So, she was facing roughly five hours of driving both days. I advised her not to take the two-lane route back to Connecticut, despite the insistent advice from Google Maps. Instead I told her that driving on Route 146 and the Mass Pike was much less stressful, only slightly longer, and less subject to delays from construction and slow vehicles.

Right mirror for comparison
Left mirror after fixing.

After saying goodbye to Donna I went back to the garage to inspect the damage on my car. This time I was able to reattach the cover much more securely. I later tried to rig up a little more protection for the electronics by covering it with a plastic bag, but I failed to devise a way of keeping it attached. In the end I convinced myself that this arrangement was good enough to last through the rest of the trip.2

At some point on Friday Mike Heider and Jim Osofsky, my teammates for Saturday and Sunday invited me to have dinner with them on Saturday night at their favorite restaurant in Providence, Pane e Vino. I told them that I had already committed to attending the VIP reception on Saturday evening.

I then exited the garage. I had been led to expect that the entire parking charge would be covered by the exit ticket that Joe had given me. However, I was still charged $15. Evidently Joe gave me the wrong ticket.

I found my way from the RICC to the Hampton Inn in Warwick without any problem. I have stayed at dozens of Hampton Inns around the country, and it had never taken more than five minutes to check in to any of them. This time, however, only one person was on duty at the reception desk. A handful of people surrounded the desk offering advice to a woman who was trying to check in. She demanded to see the manager about whatever was impeding the process. The clerk abandoned her station for at least five minutes in order to summon him.

She returned with the unwanted news that the manager was on his “lunch break” at 6:30 in the evening. Eventually he did appear, and he succeeded at calming everyone down. All the people around the desk—except for me—went over to the lounge/breakfast area to wait for the room to be ready.

My room was very close to the entrance on the left.

I was impatient, no doubt, but there was no good reason to be. I had nothing planned for the evening. The clerk had no problems in finding a room for me. I had to provide my credit card, of course, but then she quickly handed over my key. My room was on the ground floor.

When I reached the hallway I was shocked to see trash piled there. I had never experienced anything like this before at a Hampton Inn. At least the pile did not impede my path to the room.

The room itself was fine, but it had one very peculiar trait. There was no closet! I looked everywhere that I could imagine. I mean, how do you hide a closet in a hotel room? I must have been mistaken, but I accounted in my head for every square foot of space, and there did not seem to be any place it might be.3 Because I was only staying two nights, this anomaly was of small consequence to me.

I had no trouble deciding where to eat. The hotel was within a mile of the KFC, and I had had more pleasant experiences dealing with the store than I had with the many other franchises that I had patronized over the years. This occasion was no exception. My four-piece meal was ready very quickly; it was hot and delicious.

About a week earlier I had misplaced my American Express card that awarded frequent-flyer miles on Delta. I hardly ever used that card, but it bothered me that it was missing. While I was at the KFC I noticed that it was hidden behind another card in my wallet.

I received a text from Phyllis Bloom. She was happy to play with Mike, Jim, and me on Sunday. So, my “dance card” was now completely filled for the tournament.

The book that I brought with me to Rhode Island was Newcastle Upon Tyne: Mapping the City. It was written by Mike Barke, a Professor of Geography from Newcastle. I had the pleasure of meeting him and his wife Vivienne on the European River Cruise that I took in May of 2022. That adventure is related here.

The book is a history of the Tyneside area from Roman days up to the present with maps of various types used as signposts. I really enjoyed learning about the development of the area not only because it was Mike and Vivienne’s stomping grounds, but also because it helped me to understand better what the characters on the television show Vera were dealing with. On this trip to Rhode Island I also discovered that the huge book could serve as an excellent mousepad when I was using my computer while in bed.


Saturday, July 16: My standard operating procedure at Hampton Inns had long been to hit the breakfast room early. I arrived at 6:15 and was surprised to see that it was already rather crowded. There were quite a few children dining with their parents. Most of the people wore shorts. One kid walked up to the orange juice dispenser and filled a gallon jug. I thought that this was somewhat outrageous, but no one said anything about it.

In addition to the families quite a few uniformed airline employees were among the early diners. This was not a surprise. The Hampton Inn is very close to the airport.

The drive from Warwick to the RICC was very easy. I worried about the left mirror, but the cover stayed on, and it seemed to function as well as ever.

I asked at the Partnership Desk if they needed me to help, but Jan Smola and Carol Seager said that they had it under control.

Mike and Jim.

Donna and I played in the 0-3,000 Bracketed Round Robin. Our teammates were Jim Osofsky and Mike Heider. We found ourselves in the top bracket. We were in contention until the last two matches. In one of those rounds Donna timidly passed my 5 bid, and we missed a slam that would have really helped us. So, we finished well out of the overalls and were awarded only .69 “pity points”.

Donna needed to rush home at the end of the last match. I said goodbye to her and thanked her for playing with me. I then walked over to Joe’s desk and asked him for directions to the WaterFire event.4 While I was standing there I was surprised to see a distraught Donna walking toward me. She said that she could not find the key fob for her car. She said that she had looked all through her purse several times.

Donna and I searched around the areas in which she had been. There was no sign of the missing fob. Upon Joe’s advice she went to the facility’s security desk on the ground floor and asked the man there. No one had turned in anything resembling a key fob.

She then went back to her car because she said that there was an emergency method of gaining entry and operating the car. She was pretty sure that her husband could talk her through it over the phone.

So, I went out on foot on my own looking for the VIP reception for the WaterFire. I went the wrong way several times5. I finally found the viewing area, but I saw nothing that looked like a reception. At about 7:00 it occurred to me that the WaterFire event always took place in the dark, and the sun would not be setting in Providence for nearly two hours. I decided that it was not worth the wait. I drove back to the Hampton Inn.

I was able to exit the garage without paying. Joe had given me enough tickets for the remainder of my days. Since I was not planning on coming to the tournament on Tuesday, I gave one of the tickets to Donna.

I was shocked by two things at the hotel. The pile of rubbish had grown considerably larger, and no one had cleaned my room. Since I was leaving in the morning, these developments hardly mattered to me, but my overall impression was that this must surely be the worst Hampton Inn in the country.

Because I had again skipped lunch, for supper I treated myself to a small Ultimate Bertucci pizza. It was absolutely delicious. I ordered takeout and ate it in my room.


Sunday July 17: As I made my way to the hotel’s breakfast area I could hardly believe how big the rubbish pile in the hallway had become. It was piled high with pizza boxes. I could barely get past it. I doubt that someone with a wheelchair could have done so.

Never on Sunday?

I was equally surprised that the breakfast area was closed. Evidently breakfast was no longer served on Sunday, or perhaps it was open much later than usual. I was not certain whether this was “the new normal” or just another indication of this hotel’s mismanagement.

I checked out, got into my car, and drove into Providence. I did not record in my notes what I ate that morning, but I think that it was part of the hospitality—a muffin or something like that—that the tournament provided. I picked up a Daily Bulletin and discovered that all three of the remaining GNT teams from New England had lost in the semifinals.

Mike and Jim told me that they had postponed their supper at Pane e Vino until Sunday. They asked me whether I wanted to join them. I happily agreed.

I met up with Phyllis Bloom, who was, as I suspected, Ken Bloom’s wife. We spent some time going over our card, which was rather simple. We were playing with Jim and Mike in the Mid-Flight Swiss teams. We were done in on the very last hand. Phyllis played 6. At the other table our counterparts bid the grand slam. Both went down one. Mike led the , which enabled the declarer to finesse the 10.

So, we earned only .78 more red points. I had a good time playing with Phyllis. We did as well as a new partnership could expect. However, I think that she was a little frustrated with her mistakes.

After Phyllis left, II walked with Jim and Mike to their hotel, which was called The Graduate. We took the elevator up to their suite. Mike seemed to be a little embarrassed that some clothes were strewn about. Please!

At some point Mike also realized that he had lost his convention card. Presumably it was somewhere in the playing area of the RICC.

We picked up Jim’s car from the hotel’s parking garage and drove to the restaurant. Mike continually criticized the route that Jim took, and Jim repeatedly reminded us that Mike drove like an old woman. They do this sort of thing all the time. For years I thought that they were actually arguing, but, in fact, they almost never argued. Jim just talked all of the time, and Mike occasionally broke his vow of silence and vocalized his opinions, some of which contradicted Jim’s. However, it never went past that. Each has a lot of respect for the other, and they have been playing together for at least a decade that I know of.

The restaurant scared me. It was crowded, and no one—not even the staff—was wearing a mask. I kept mine on until we reached the booth, and I put it back on before walking to the door at the end.

I ordered the fettucine alla Bolognese and a glass of Barbera. After consulting with the waitress, Mike selected lasagna. Jim had the same veal dish that he always ordered there. The titles of all of the dishes were in Italian on the menu, but the descriptions were in English. I found it peculiar that our waitress was unfamiliar with the titles of the dishes.

I ate everything that I ordered, but the Bolognese was a little too rich for my taste. When Jim asked me if I would order it again if I ate there, I had to answer in the negative. Nevertheless, I had a good time with these guys. They are a lot more fun away from the table, but that is not uncommon for bridge players.

Randy Johnson.

So, we drove back to The Graduate. I went down the elevator to walk to the RICC garage. In the lobby of the hotel I ran into Randy Johnson. I talked with him for a minute. I asked him if his wife Ann (Hudson), one of my former partners, was also in attendance. He claimed that she was too busy working at home.

I walked over to the garage, found my car, and drove to the Crowne Plaza in Warwick, which, like the RICC, is in spitting distance of I-95.

Over the next week I often saw this logo.

I walked from the hotel’s huge parking lot to the revolving door. at the main entrance. To my surprise a young man and woman were greeting people as they entered. Neither of them wore masks. They were from the annual gathering of the Conservative Congregational Christian Conference, which was held throughout that week in the Crowne Plaza. I wore my mask whenever I was in or near the hotel.

I checked in in a minute or two. The hotel employees also had no masks.

I went back to KFC for supper. It was as good as the first time.

When I checked my email I found one from Monday’s partner Paul Burnham. He reported that he had just arrived in Providence. I also received the following missive from Donna:

First of all, the key fob business was somewhat of a mess and more than somewhat had me spinning.  When I got to the garage, my car would not open when I touched the handles, as usually it does.  Of course, I tried and tried, tried the lift back, nothing.  So, I searched in my bags for the fob, which I knew I had, but I could not find it.  Panic began to set in.  After too much wasted time running from the bridge info table who sent me to security who sent me back to the info table who sent me to another security man, I went back to the garage to see if I had dropped the key fob.  I could not find it, so I emptied my bags again in the dark corner where I had parked, thinking it had to be there.  No fob.  I dug and dug, freaking out more and finally found it zipped in another pocket.  But the car still would not open.  Dead.  I called Bob, and [after he calmed me down] he talked me through taking the fob apart to find some hidden skinny key.  It was so dark in the garage where I was that I was near tears running over to some sunlight, worried that I would be sleeping over on 4 East.  I did get the fob apart, got back to the car to try the hidden key, and, for some reason, once I had the fob apart, all the lights went on and the car just opened.  Then I worried that all batteries had died, but Bob kept telling me to start the car and it would be fine.  It was.  But then …this story has a better ending…I was still so rattled [77-year-old women should not navigate Providence traffic when they are rattled] that of course I kept missing turns directed by my robot-voice navigator who was trying to get me home.  I missed route 6 back to 84, and I ended up on 146 north driving home by the MassPike.  This route was an infinitely better route, as you suggested.  I am sure I lost another three years of heart life, but at least I was not stuck in the garage overnight.

The nicest part of the fiasco was that your kind gift of the validation card worked like a charm, and it was great to have that bonus in all of the mess.


Monday July 18: My room on the third floor of the Crowne Plaza was very nice. The bathroom had two sinks! It was a good thing, too. The stopper on the main sink did not work. So, I shaved at the one on the end.

I have walked there, but I drove every day on this trip.

I drove to McDonald’s for my usual sausage biscuit with egg, a breakfast that I consumed six of the seven mornings of my stay at the Crowne Plaza, which does not offer free breakfasts. I ate the sandwick on the car while I drove on I-95.

I worked at the Partnership Desk on Monday morning. While I was there I espied Mike Heider’s missing convention card lying on the table. I took it over to Joe and left it with him. When I spotted Mike later that day I told him that I had found it and let him know where it was.

I assisted a few people looking for partners in understanding how the cards were displayed: teams on one board and pairs games on the other. Each board was sorted by day of the event. Usually that was all that was needed. A player would find someone of about his/her level and call them.

One fellow did not have a phone. I offered to let him use mine, but he had no idea how to use a smartphone. I had to dial the number for him. This process was repeated a few times.

Judy Hyde.

Perhaps twenty-five minutes before 10:00, the starting time for all the games, Paul arrived at the Partnership Desk. To my surprise the ponytail for which he was renowned had disappeared. Shortly thereafter we saw Judy Hyde, with whom I have often been a partner or teammate and even more often an opponent. We talked for a bit, and both Paul and I came away certain that she had agreed to play in the Bracketed Round Robin Teams with us. Then she vanished to find her partner. We never saw her again.

At 9:59 Paul and I walked over to the Open Pairs game and registered. It was a nightmare. We were East-West in the morning, and we were between Robert Todd and his partner, who played a customized Big Club system, and a pair that played a Polish Club. The senior member of both of these pairs delivered a lengthy pre-alert speech explaining the unusual conventions that they used.

Thirteen rounds of listening to both of these dissertations would certainly have been enough to drive anyone to distraction. However, we had the completely unique distinction of playing North-South for the thirteen rounds in the afternoon session seated between the same two pairs. By the time that the last round had ended we could recite either speech with no pauses.

Paul played badly throughout, and I was worse. Our scores reflected it. Fortunately, he got to play with a different partner, his college roommate, Rob Stillman, on Tuesday. I, on the other hand, had already been planning on taking that day off.

The most amazing thing about our second session was that a guy with whom I had talked at The Graduate on the previous day came late to our table. On one of the two hands that we played against him he took at least—this is no exaggeration—five minutes to decide on a single play on defense. On every other trick he played in tempo. I suspect that he was astral traveling.

To add insult to injury Tom Gerchman came up to complain to me after the round was over that he was unable to obtain a parking pass. I simply said in a Chico voice “That’s not my chob.”

I picked up some tacos at the Taco Bell that was across the street from McDonald’s on Bald Hill Rd. in Warwick and consumed them in my room at the Crowne Plaza. Life is definitely romantic and exciting at bridge tournaments.

I was only slightly surprised to find that my room had not been made. Apparently that was the new normal, at least at chain hotels in Warwick.

I called Abhi Dutta and confirmed with him that Paul and I would team up with him and a young man named Jaan Srimurthy in the Bracketed Swiss on Wednesday.


Tuesday July 19: In 2019 I took a day off at the NABC in Honolulu, but that was only because my partner, Ann Hudson, refused to play with me any more.6 The idea of a voluntary respite was a new one.

The award was presented by Mark Aquino, the Regional Director.

I read the Daily Bulletin on the ACBL website. The first thing that I noticed was that Sue Miguel had been presented with a Special Goodwill award for her outstanding work with the Intermediate/Novice program in District 25 and at the two NABCs in Providence.

So, evidently I had missed another meeting of the Goodwill Committee. I have tried to attend them several times, but I have never succeeded.

I also searched the Bulletin for information about the number of COVID-19 cases that had been reported thus far, but the only reference was to the ACBL’s mask (not required) and vaccination (required) policies.

I went to IHOP and treated myself to a ham and Swiss-cheese omelette with pancakes. They were as good as I remembered. I was disappointed that the restaurant no longer played oldies on the intercom system.

Two very old ladies7 sat across the aisle from me. I could not avoid listening to much of their conversation. One of them was treating the other to breakfast because it was her birthday. I was tempted to wish her a happy birthday, but I did not want to disturb their illusion of a private conversation.

After breakfast I called the front desk to ask about the housekeeping regimen. They told me that they would bring me more linens. That afternoon a large bag appeared in my room. It contained towels.

On the way back to the hotel I stopped at Barnes & Noble and bought a copy of Interlibrary Loan, Gene Wolfe’s last book. It was a sequel to A Borrowed Man, which I had read a few years earlier. I only vaguely remembered the plot.

I then walked around the exterior of the hotel and then took advantage of the beautiful weather to read my new book while I sat on a bench for a half hour or so. Occasionally an employee would come out to smoke, but they stayed far enough away that it did not bother me. As I came back inside I saw Sally Kirtley and Helen Pawlowski. They were on site to check out the hotel for the regional tournament scheduled for the week before Labor Day. It would be held in the Crowne Plaza.

Helen asked me what I was doing there. I told her that I was staying at the Crowne Plaza and that I gave myself the day off after four days of frustration. She replied, “That makes sense.”

I then went up to my room and took a nap in my unmade bed. After I woke up I talked with Sue on the phone. I told her about how terrible the previous day had been.

Of course, I actually walked straight from the hotel’s door across the parking lot and field to the intersection of East Ave. and Greenwich Ave.

In the afternoon I walked to the Stop and Shop. The walk there was fairly easy. The only challenge was to cross East Ave., a major highway. There was a button to initiate the pedestrian crossing lights, but it only worked for the main part of the street. Crossing the entrance and exit required alertness and quickness.

At the grocery store I purchased a large roast beef grinder and four two-liter bottles of caffeine-free Diet Coke using my GO rewards card to qualify for the $4 price on the colas. The walk back was not quite as easy. I had brought a tote bag to carry the Cokes in, but I had to change it from one hand to the other several times. Eight liters weighs 17.6 pounds, and the burden was mostly borne by my fingers. I should have brought two bags; that would have been considerably easier.

When I got back to the hotel I slept for another hour. Then I ate half of the grinder and drank a considerable amount of Diet Coke for lunch/supper.

In the evening I read some more and fooled around with my laptop computer.

My plans for the last three days were still up in the air. I was scheduled to play with Sohail Hasan, but we did not have teammates lined up.


The report of the last five days of the tournament is a little more upbeat. It can be found here.


1. The fine printing on the bottom of each voucher clearly stated that only one could be used per entry, but I later realized that the directors did not enforce this limitation. They accepted as many vouchers as each person presented. I played in eighteen sessions at the tournament, but I spent very little cash on entry fees.

2. As of November 2022 I still had done nothing about the mirror. It has functioned admirably.

3. My inability to find things is legendary. It almost caused me to flunk first grade. That story was told here.

4. WaterFire was a spectacular event that was held periodically in Providence. It is difficult to describes. People rode in boats, and they used torches to light larger torches that are permanently in the water. I watched the event in October, 2014. On that occasion it was becoming dark by the time that the afternoon session ended, and volunteers had been stationed along the route from the RICC to the viewing area so that all the bridge players could find the event.

5. Towns and cities in New England felt under no obligation to provide street signs that identified every street at every intersection. I have complained about this since I first came to the area in 1972.

6. The adventures at that tournament and the week afterwards that we spent in Maui are documented here. Ann and I remained good friends, and I have played with her several times subsequently. She even volunteered to pick us up at the airport after we returned from Hawaii.

7. I long ago realized that women my age are very old.

2022 January-July: Providence NABC Preparation

The super-spreader in Providence. Continue reading

In the spring of 2019 the American Contract Bridge League (ACBL) named Providence as the site for the summer North American Bridge Championship (NABC) in 2021. The bridge players in New England were very excited about the prospect. It had been a very long time since a summer edition of the NABC had been held in New England.

Lois and Joe.

At the time of the announcement Bob Bertoni was the District Director, and Lois DeBlois was the President of the New England Bridge Conference (NEBC). Bob immediately appointed as co-chairs Lois and Joe Brouillard, who had shared the same responsibility for the 2014 Fall NABC that had been held in Providence. Their first acts were to notify the state and local officials that the tournament would be held in Providence in July and to reserve space in the Rhode Island Convention Center (RICC), the same site that had been used in 2014.

Joe, who was the Treasurer of the NEBC, also was in charge of finance. Hospitality was to be handled by Helen Pawlowski, who had the same job in 2014, and Sally Kirtley, the district’s Tournament Manager. Sponsorships were assigned to Phyllis Chase, another veteran of the 2014 event, and Megan Mihara DiOrio. Brenda and Neil Montague reprised their roles as chairs of registration and prizes. Sue Miguel was again in charge of the Intermediate/Newcomer program.

I immediately volunteered to help with the massive project of organizing, promoting, and running the tournament and anything else that they wanted me to do. I was not on the first list of committee chairs. At that point I was one of the “ministers without portfolio”. The other member at the outset were Bob, Jim Rasmussen, Meg Gousie, Paula Najarian, Sonja Smith, Linda Ahrens, and Paul Burnham.

At some point Joe asked me to write and send a few sets of promotional emails using the database that I had developed for the district. I was happy to take that on. It meant a lot of work preceding the tournament, but I was still full of vim and vinegar, and I had enjoyed working at the 2014 NABC in Providence immensely.

This was an all-star cast if ever there was one, and it only got better over time. The first meeting was held during the lunch break on Friday, August 30, 2019, at the Ocean State Regional in Warwick, RI. The emphasis was on the need to begin planning and execution as soon as possible because July of 2021 was not that far away. I think that the logo had already been designed by then. Everyone at the meeting liked it.

I attended several of the meetings at regional tournaments, but I did not participate much. I was there to get ideas about marketing the event in Providence. I remember that at one meeting the discussion was about what type of souvenir shirt should be sold. A few samples were passed around. Someone asked for my opinion, but I deferred to the others, explaining that “I have no taste.”

On June 30, 2020, a one-year-out Zoom meeting was held with Mark Hudson of the ACBL. The only additions to the committee at that point were David Rock, who had been the Partnership Chair in 2014, and Debbie Ouelette. I did not attend the meeting.

COVID-19’s effect: At least since I had been involved with tournament bridge, the American Contract Bridge League had every year sponsored three NABC tournaments—one in March, one in July, and one in November. They were dubbed “spring”, “summer”, and “fall”. Each lasted ten or eleven days. Games were available for players of all ages and experience levels. At the beginning of 2020 everyone planned on three NABC events.

COVID-19 forced the cancellation of all three NABC events in 2020—March in Columbus, OH, July in Montreal, and November in Tampa. Even so, plans continued to be made for the July event in Providence. By the end of the year incredibly effective vaccines were being produced, and seniors—by far the dominant age group for bridge players—were among the first in line to receive them. My most pressing question was when I should start promoting the “Big Deal” in Providence.

Then in fairly rapid succession two important events took place. In an abundance of caution the ACBL canceled the NABC scheduled for March 2021 in St. Louis. The Marriott Hotel in Washington, D.C., that had hosted the 2016 Summer NABC and was scheduled to do so again was no longer available. So, despite the fact that the number of new cases decreased rapidly in the late spring and early summer of 2021, the NABC scheduled for Providence was moved to July 13-24 of 2022. We received notice of this in February of 2021. No NABC was held in the summer of 2021. In fact, the ACBL also canceled all sectional and regional tournaments through the end of August, thus wiping out the Ocean State Regional, District 25’s largest tournament.

So, the organizers of the Providence tournament were provided an additional year to prepare for the big event, but the committee members would have little or no opportunity for face-to-face communication for much of that period. Because of the ACBL’s action, there would only be at most one regional tournament in District 25 in all of 2021. In fact, however, the one tournament, the Harvest Regional in Mansfield, MA, that might have been allowed by the ACBL was also canceled by a vote of the district’s Executive Committee.

The other event that dramatically affected the preparations for NABC Providence was the death of Bob Bertoni on June 29, 2021. He had been our direct link to the ACBL, a role that Lois and especially Joe had to assume.

The ACBL resumed holding NABC tournaments in Austin, TX, in November of 2021 and in Reno, NV, in March of 2022. Vaccination cards were checked at both tournaments. Masks were required in Austin, and the number of new COVID cases reported was relatively small. In Reno masks were not required, and the number of cases was much larger. By that time the protocol was determined by the CDC rating for the incidence of new cases for the county in which the event was held. Since Washoe County was rated low throughout the tournament, no masks were required1 in Reno.

Attendance at both of these tournaments was very low by historical standards. People at both ends of the spectrum were upset by the ACBL’s approach. Roughly one-third of the United States refused to get vaccinated. The percentage of the anti-vaxers was probably lower among bridge players, but it was significant. A significant percentage of the rest of the players had great difficulty with wearing masks. Some found them unbearably uncomfortable, and some just did not like the idea of never seeing a smile. On the other hand, a large number of bridge players, including me, thought that the ACBL’s policy was too lax. I thought that the event in Austin was lucky to escape with few infections and that the idea of hold a tournament in a casino in Reno was crazy. I did not attend either event, but both Joe and Lois attended both events, and Sally attended at least one.


In MailChimp you can paste your code in the window on the right, and it displays the email on the left.

The first email campaign: I exchanged a few emails with Joe about which vendor to use to process our emails. I was most familiar with MailChimp; he had used a different vendor in 2014. There were a few things about MailChimp that annoyed me, but the district already had a contract that provided an incredibly cheap rate of 800 for $1. If we used another service, it would be at least a little more expensive, and I would need to learn it. MailChimp allowed me to design my emails in HTML. I could therefore make sure that their appearance was exactly what I wanted. If we used another service that did not allow this, I would undoubtedly have felt frustrated. Joe agreed with my choice of MailChimp.

I questioned whether it was permissible to use the district’s account—which at the time contained enough credits for over one million emails—for this project. Joe assured me that it was kosher. I trusted his opinion. After all, he was also the district’s treasurer.

The database2 that I set up for District 25 contained one record for each ACBL member. It also contained records for tournament attendance at events in New England and for NABCs, including the 2014 event in Providence. My plan was to craft several emails based on whether players had attended any recent NABCs and whether they were within driving distance of Providence. New England players would receive separate emails depending on whether they had attended the previous event in Providence.

I began working on the first batch in January of 2022 and communicated my basic strategy for the first mailing on January 21:

I plan four distinct emails:
1. Attended 2014 Prov: 1,067 players.
2. D25 not in 1 above: 4,826
3. D3, D24 (at least 50 points) not in 1 above: 2,838 + 2,327
4. Attended recent NABC not in 1, 2, or 3 above: 10,107

I will send tests for approval as I finish them–probably today.

Joe, Lois, and Sue provided feedback on the four emails. They asked me to swap out a few of the photos that I had chosen. I don’t recall that they asked me to change any of the text. We had to hold off sending for a while because the ACBL had not published a schedule yet. Then when they did, the schedule for the first Saturday was obviously wrong. The emails finally were sent on February 5, 2022.

A sample of #1 can be viewed here. It was opened by 60.9 percent of recipients. 11 percent clicked on one or more of the links. A sample of #2 can be viewed here. It was opened by 46.9 percent of recipients. 2.9 percent clicked on one or more of the links. A sample of #3 can be viewed here. It was opened by 46.4 percent of recipients. 2.7 percent clicked on one or more of the links. A sample of #4 can be viewed here. It was opened by 43.1 percent of recipients. 4.2 percent clicked on one or more of the links.

The reaction was mostly positive. Quite a few people asked about the COVID-19 policy, which the ACBL did not publish until March. Joe and Lois received the following email from Joann Glasson, Grand Life Master and President of the ACBL:

Hi Joe and Lois,

I just received the terrific email about your upcoming NABC.  I hope this got a wide circulation – did it go to all ACBL members?

The website looks great as well – really professional.     I can’t wait to get to Providence this summer… Thanks for all your great work.

The locally maintained website3, which you can visit here, certainly was professional. Joe did all the work on it.

The one complaint was in regards to the captions on a few of the photos. There was nothing wrong with the code, but some email clients (including Microsoft Outlook, which is what I used on my desktop PC) did not interpret the code correctly. I spent several hours trying different methods of displaying the caption, but I never was able to get them to display correctly. You can see how email #3 looked when it was opened and then printed in memo form in Outlook here. So, I very reluctantly decided not to use captions on subsequent tournaments.


Hotel Reservations: On February 28 I felt confident enough that the ACBL would not cancel the tournament that I made hotel reservations. I decided that I would like to play in (or at least be around for) ten of the eleven days of the tournament. The schedule for the first Thursday did not appeal to me.

I redeemed 170,000 IHG Rewards points to pay for seven nights at the Crowne Plaza in Warwick, which is about fifteen minutes south of the site of the tournament. I also redeemed some Hilton Honors points at the Warwick Hampton Inn for the two preceding nights. I had to pay an additional $155. Since the lowest bridge rate in downtown Providence was $179 per night, I felt that nine nights for $155 was a pretty good deal.

Months later Joe offered to provide a free hotel room for me in Providence. I told him that I had already cashed in my hotel points. In addition I preferred to stay in Providence while I was playing.


The Partnership System: Joe wrote a program to handle requests for partnerships and teammates. It was tested out during the district’s first regional in Marlboro, MA. Denise Bahosh managed partnerships there and deemed the programs to be working successfully. Since I was on my European River Cruise (documented here), I was not part of the testing process.

Meanwhile, the Chairs of the Partnership Committee for the NABC had been named. Jan Smola handled pairs, and Carol Seager was in charge of teams.


Partners: In the previous few NABC tournaments that I had attended I designed my schedule around playing in a couple of national (as opposed to regional) events. However, the schedule for Providence did not provide any national events—other than the GNT, which required qualification at the district level—that appealed to me. I had too many points for the Red Point Pairs and the lowest flight of the Life Masters Pairs. So, I would just try to play in as many bracketed team events as possible.

Shortly after making the hotel reservations I sent notices of my schedule to all of my usual partners and a few others with whom I had played at tournaments. Responses were very slow in arriving. The first confirmation came from Sohail Hasan. I had played with him in Mansfield in 2019, and we did pretty well together. On June 20 we agreed to play together the last three days of the NABC in Providence in team games if we could find teammates.

At about the same time Paul Burnham, with whom I had played a handful of times, agreed to play with me on Monday, Wednesday, and (the second) Thursday. That still left open Friday, Saturday, Sunday, on the first week and Tuesday.

Donna Lyons, whom I have known for years, finally claimed the first two spots. Mike Heider and Jim Osofsky had asked me to play teams with them on the first Saturday and Sunday. So, Donna and I planned to play with them on Saturday. I decided to take Tuesday off.

This was my schedule going into the tournament.

I tried to use the tournament’s partnership system to secure a partner for the bracketed team game on the first Sunday. I had to decide whether to fill out the partnership form or the team form. Since David Rock had told me quite clearly many times that the first step is to get a partner, I tried to fill in the partnership form. I was stifled when I had to specify the event, a required field that did not allow specification of a team event.

So, I filled in the team form and specified that our team was looking for one person. The only person that Carol paired me with was Abe Fisher. Here is the email that I got from him:

Hi Mike—

While in principle I’d love to play with you, if I’m reading the thread correctly, you’ve got 3 and need a 4th.  I’ve also got 3, and need a 4th.  So that doesn’t seem like it works.

Good luck,

Abe

I asked Carol if it was OK for me to fill out a pairs form and lie about the event. Then I might be able to persuade the prospective partner to play in the team event instead of the pairs. She said that was not allowed. I told her that, in my opinion, this was a very large flaw in the system.

So, the new partnership form failed both Abe and me. At the start of the tournament I still had no partner for Sunday. Nevertheless, I was not too worried. I expected a large number of people would have filled out cards for themselves by Friday or Saturday.


The second emailing: Here is the email that I sent to Joe and Lois about the plans for the email to be sent in April of 2022, three months before the tournament.

Joe and Lois,

I have set up segments for the next set of emails. There will be five basic emails based on masterpoints:

2-300: Emphasize 299er, Gold Mine, and Bracketed Round Robin. Sent to districts 1, 2, 3, 4, 6, 24, and 25. The D25 one will be a little different from the one for the other districts. 18,140

300-750: Emphasize Gold Mine, and Bracketed Round Robin. Sent to districts 1, 2, 3, 4, 6, 24, and 25. The D25 one will be a little different from the one for the other districts. 5,255

750-2500: Emphasize bracketed Round Robin, three-flighted events, and some national events. Sent to all districts. The D25 one will be a little different from the one for the other districts. I don’t know this number yet. 19,480

2500+: Emphasize national events. All districts, but D25 one will be a little different. 6,077

Players who have attended a recent NABC or the 2014 Providence NABC will be excluded from the four just listed.

NABC attendees (all masterpoints): Emphasize national events and why Providence is different, but D25 one will be a little different. 12,071

It bothers me that this misses a lot of snowbirds, but I don’t know how to find them.

I tried three new approaches to captioning images. All of them work fine in the displays inside MailChimp, but my Outlook client did not display any of them correctly. So I will not use captions for now.

I have almost finished the 299er version. I will send it to you some time today.

Mike

Joe, Lois, and Sue all liked the approach, but they had small but important suggestions for the photos and the copy. I incorporated them before I sent them out.

Samples of the mailings: 299er, 300-750, 750-2500, Over 2500, Attended NABC. I made an embarrassing mistake in the dates for one of the more obscure national events, and no one caught it before it went out. I communicated with a few people who noticed it, but I decided that it was not critical enough to send a correction.


Site visit and walk-through: On May 25 I received this email from Joe:

The ACBL site visit in Providence will be on June 2 at 10 am.   If you will be working during the NABC please plan to attend if you are available.  If your committee work will be completed prior to the NABC you are welcome to attend but not required.  We will meet on the third floor which is the level the exhibition halls are on. 

Please let me know if you will be attending by Friday, May 27, if you will be attending.

The Rhode Island Convention Center.

I quickly responded that I would attend. I had a few questions to ask the ACBL people about educational events at the NABC. At that point they had posted very little information about that area. I also wanted to take some photos of the site. Most of all, I wanted to see other members of the committee. I had great respect for all of them, and a few of them were good friends. I had not talked with any of them (except Sally Kirtley, the director of the Simsbury game) for more than two years. I decided to bring both my camera and my audio recorder.

My one misgiving concerned Sally. I knew that she had recently tested positive for COVID-19. I wondered if she would make the trip. Although she now lived fairly close to me, I certainly did not volunteer to car pool with her. Whether she was there or not, I definitely intended to wear my N95 mask.

I slightly underestimated how long it would take me to reach Providence. I arrived at the parking lot a few minutes before ten and parked on the fourth floor, which matched up with the third floor in the RICC. I saw the Montagues in the parking structure and said hello to them. Before I joined the group, which did include Sally, I visited the men’s room to dispose of the large coffee from McDonald’s that I had consumed on the drive from Enfield.

Sara Beth Raab left the ACBL a few months after the NABC in Providence.

In attendance were, by my recollection, all of the Chairs. That group now included Paula Najarian, who created the restaurant guide, and the two Chairs of volunteers, Linda Ahrens and Meg Gousie. The ACBL sent Sara Beth Raab and at least one other person. Lisa Watson represented the RICC. Erin Degulis of the Convention and Visitors Bureau was also there.

The traveling “Beyond Van Gogh” exhibit4 was occurring in the RICC while we were visiting. Therefore, we would not be able to see some of the playing areas. Everyone on the committee remembered them from 2014. The setup for playing was simple. The 299er and Gold Rush games would be held in one of the big rooms on the third floor. The other two big rooms would be used for team games and pairs games. The meeting rooms were on the fourth floor. The national events were on the fifth floor.

A good bit of the visit was devoted to determining the best places for the ancillary activities and exhibits—the partnership desk, the vendor area, the “In Memoriam” exhibit, etc. Others had strong opinions about these matters. Since I was only tangentially involved, I kept my mouth shut.

Afterwards we met in one of the fourth-floor conference rooms. I took advantage of this opportunity to ask about the educational programs. Sara Beth consulted her phone and then replied that the list of speakers and events had just been added to the ACBL’s version of the website for the tournament. When I returned to my house that evening I checked the website. There was no such list. I kept checking for three weeks, but nothing appeared. I sent an email to Joe to see if he could check up on this.

Eventually it did appear. They put it under the Intermediate and Newcomer (I/N) section. I guess that someone at the ACBL decided that once you have earned a few hundred points, you no longer have a desire to get better at bridge

The best part of the day, from my perspective, was the lunch at Murphy’s, a pub that was within a block or two of the RICC. I sat on the end of a long table. I made sure that Sally was far away from me. On my right was Paula, one of my favorite people. No one was on my left or across from me. Across from Paula was Lisa Watson, our contact at the RICC.

Lois and Paula won the Mid-Flight Pairs at the Presidential Regional in 2018.

Paula had not heard about my vacation in Europe. So, I actually had something to add to the conversation. I also told her about my two clients in East Greenwich, her home town.

The food was good, too. I had a huge Reuben sandwich and broccoli on the side. People were amazed that I cleaned my plate. I told everyone that if I had left food on my plate, my sainted mother would haunt my dreams.

This might have been my most enjoyable day since the pandemic hit.


Email campaigns in June: On June 5 Sue Miguel sent me the materials for an email that she wanted sent to 299ers. I had figured out how to do this for her. I opened the email in Outlook. I then took print screens of each image in the email, made jpg files of them, and stored them in the MailChimp folder. Then I saved the HTML code for the email as a text file. I removed the parts of the email that were not meant to be sent. I loaded the jpg files up to Mailchimp using the “Content Studio”. Then I replaced the URL’s on the “src=” parameters of the img statements in the email with the ones on the MailChimp server. I then enclosed the entire email in a table with one column that was six hundred pixels wide. That last step seemed to be the only way to set the width of any email in a way that all email clients recognized.

I selected all members of D25 with between 20 and 299 masterpoints. A sample of the email that was sent on June 7 can be seen here. 813 the 3,000 emails were opened, and 13 recipients clicked on a link. Those are not good results, but one must remember that most of those people had probably never played face-to-face bridge. It would not be an easy task to convince them that they should try it out at a national tournament.

On June 12 I received an email from Linda Ahrens, who was the co-chair with Meg Gousie of the Volunteers:

I was hoping you could use your creative genius to send out an email to everyone in District 25 requesting volunteers.

For every two-hour shift we will provide a $5 chit towards an entry fee.  Volunteers will be able to play in any event as they will be scheduled prior to events or directly afterwards.

To sign up they should go to ProvNABC.org and then click on the blue volunteer tab on the left hand side of the page.

There is youth bridge on the Thursday, Friday and Saturday of the second weekend and we need volunteers for either half days or full days to work with beginners to provide support at the tables as they play.  These volunteers will probably not be able to play on those days. 

Meg and I will send out a schedule ten days prior. Volunteers will be asked to go to the volunteer/information desk prior to their shift where they will check in, get their assignments and upon completion of their shift they will get their chit.

If you need any more info please let me know.  This might be too much info for one email so I will defer to what you think is best.

I wasted no time composing the email that you can view here. It was sent to about 6,000 people. 3,189 people opened it, and 51 clicked on the link.

Lois and Sue decided to sponsor a Zoom call that they labeled as an “Open House”. Sue designed the following image to serve as an invitation.

This went out to 6,000 New Englanders. Although only 38.2 percent opened the email, 110 clicked on the image, which allowed them to download the link.

On June 27 I finally received the email from Sue that she wanted to send to players with less than twenty points. You can view it here. I sent it out on the same day. Of the thousand or so recipients, 476 opened it, but only two clicked on a link.

In May Lois had sent me an email asking if I possessed or knew someone who possessed high-resolution photos of two recently deceased players from the Boston area, Bill Hunter or Shome Mukherjee. They were needed for the “In Memoriam” area of the tournament site in Providence. I looked through the photos that I had posted on the website, but I did not find anything that was usable.

A few weeks later she was frantic about obtaining the photos. She asked me to send an email immediately. I sent the email that is posted here on June 13. It went to about 1500 players in the Eastern Massachusetts Bridge Association (EMBA). 824 of them opened it, and six clicked on the link. She was only looking for two photos, and eventually one of the respondents helped her obtain them.

Victor King.

In 2022 I was on the Board of Trustees of the Hartford Bridge Club. We voted to sponsor a day at the NABC to honor Victor King, a Grand Life Master who was a member of the club. He had been murdered in his own house by a tenant. I was asked by Felix Singer to send an email to people in the rest of New England who might be interested in donating to the project. I wrote and sent an email to players in central and eastern Massachusetts with over 1,000 points. Quite a few people donated. Al Muggia offered to curate the photos.

Steve Diamond, a player from Shrewsbury, MA, who knew me pretty well, sent a large check to my home address. I put it in the bottle with the rest of the donations. I overheard Felix telling someone that he could not believe that one of the participants in the novice group had been so generous. I told him that this was a different Steve Diamond.


Emails in July: Lois provided me with a list of items that she wanted to make sure that the people who were planning on attending the tournament knew about. I composed an email that contained these “nuggets” as well as the link to the ACBL’s well-hidden schedule of celebrity appearances. On July 1 I sent short emails to players in D25 and its two neighboring districts in the United States, a total of approximately 14,000 players. About 45 percent of recipients opened the email, and over six hundred clicked on one of the links. A sample has been posted here.

A week later I was asked by Sue Miguel to send an email to people in the district to promote the “Learn Bridge in a Day” program. I am not sure why the ACBL could not do this, but not enough time remained to argue about it. I sent out roughly six thousand emails. You can view the email here.

A scene from Bridge to Nowhere.

The last email that I composed and sent was designed to promote a play written by bridge teacher, columnist, and professional playwright, Adam Parrish. Bridge to Nowhere was scheduled to run for three nights in a small theater near the RICC.

This innocuous email, which I have posted here, generated as many replies as any that I had sent. Several tournament veterans challenged my claim that an NABC had never included a play about bridge. I deferred to their superior knowledge.

One person, who did not sign the email, said the following:”Remove my name from your mailing list.  This email is an abuse of the bridge federation list if that is where it came from.”

Here was my reply:

I have done as you asked.

I have no interest in this play. I do not know the author or anyone associated with the theater. I sent the email at the request of the co-chair of the tournament committee in order to apprise potential attendees of a last-minute addition to the entertainments available in Providence during the NABC.


The Providence NABC Tournament Chairs: Here is a complete list of the chairs and co-chairs of the local committee.
Tournament: Lois DeBlois and Joe Brouillard
Hospitality: Sally Kirtley and Helen Pawlowski
Sponsorships: Megan Mihara and Phyllis Chase
Welcome and Prizes: Brenda and Neil Montague
Volunteers: Linda Ahrens and Meg Gousie
I/N and Gold Rush: Sue Miguel
Partnerships: Jan Smola and Carol Seager
Email Marketing: Mike Wavada.


Volunteering: I knew that I would be in the area for ten days. I volunteered to help whenever I might be useful. I also said that I had had a lot of experience working at partnership desks. When I filled out the form on the website, I indicated that I would be available from the first Friday through the second Sunday, but I would like to take Tuesday off. On July 1 I received the following email from Meg Gousie.

Thank you very much for volunteering at the Providence NABC. Your assistance will go a long way to helping make this event a big success! We notice that you have generously offered to volunteer, and have taken the liberty of assigning the following shifts to you:

Saturday, July 16.    1:30pm.   Registration Desk
Sunday, July 17.    8:30a,    Partnership Desk
Tuesday, July 19.    1:30pm.   Partnership Desk
Thursday, July 21.    8:30am.    Partnership Desk

Please review and confirm your availability ASAP so we can plan accordingly.

Please plan on going to the volunteer desk 15 minutes before your scheduled assignment. The desk is located on the third floor by the escalators. After your scheduled shift, please come back to the desk to pick up your $5 chit which is good for $5 off an entry fee in Providence. You will also receive discounted parking.

I persuaded them to remove me from the Tuesday afternoon assignment. Shortly before I left for the tournament I checked my emails again and sent the following to Meg and Linda:

The email that you sent on 6/30 had me listed two shifts on 7/16: registration in the morning and partnership in the afternoon. The email sent on 7/1 had me working on registration in the afternoon on 7/16.

Two questions: 1) What is my schedule for 7/16? 2) Do I have any additional responsibilities other than the ones for 7/17 and 7/21 that are on this email?

By the time that I shut down Outlook my desktop computer5 before leaving for Providence I had not received a reply. I figured that I could check on it when I arrived.


My adventures at the Providence NABC itself are chronicled here.


1. Of course, only a very small percentage of the players at the tournament in Reno were from Washoe County. More than a few were from Europe or Asia. Using the rating for the county was like the old joke about the drunk looking for a lost coin under a lamppost that was a block away from where the coin was dropped—because the light was better. Furthermore, the event was held in a casino.

2. Starting in 2014 I designed and implemented every aspect of the database using MySQL and php.

3. The ACBL also had a webpage for the tournament, but it could not hold a candle to the one that Joe designed and implemented.

4. No one in our group went in on June 2. A description of the exhibit is posted here.

5. Incoming email was configured to download automatically downloaded to the Outlook application on my desktop computer in Enfield. If I did not close down Outlook, I would not be able to get email on my laptop for either of my email accounts.

2004-2010 Members of the Simsbury Bridge Club Part 1

Who was who at the SBC. Continue reading

I started playing in the Wednesday evening games at the Simsbury Bridge Club (SBC) in May of 2004. My experiences playing there in the early years and my recollections about the people who were my partner are recounted here. This entry describes other recollection about the club, including lists of the people who participated and my memories of them, if any.

If my recollection is correct, the club charged $5 for a membership in 2004. The membership was for life; there were no annual dues. The table fee each week was also $5 for members. Non-members were charged $6. I bought a membership the first evening. At first the director had access to the kitchen that was adjacent to the Youth Room. So, free tea and instant coffee were available.

I took this and the next four photos shown here with a disposable camera at the Christmas party of 2004 or 2005. Shown here are (I think) Paula and Kathy Colket.

Paula Beauchamp was the owner/director of the club when I joined. I don’t know much about the history of the club before that. At one time there was a plaque honoring someone who had managed the club in the early nineties. I wish that I had taken a photo of it. The plaque was removed at some point before 2019.

Here are some of the people who played in 2004 and were never my partner in SBC games:

  • Louise Alvord mostly played with Carol Schaper (SHAH pur) and Clara Horn. She played once or twice a month for several years. I do not know what happened to her. The Internet (in 2021) seems to think that she might still be living in Tarriffville. She was a former nun, but she did not resemble any of the nus that I knew. She no longer had any use for anything related to the Catholic Church. Carol suggested once that Louise might be interested in my book on the popes, Stupid Pope Tricks (posted here). Louise wanted no part of it. I discovered in December of 2021 that she was still playing in the unsanctioned game at Eno Hall.
  • Carol and I played as partners a couple of times, but not at the SBC. She later played for several years with Maureen Denges. I liked Carol a lot, but she always claimed that she and Maureen were doing very badly whenever we were at the same table. Carol still lives in Simsbury, but she and Maureen stopped coming in 2019 or earlier.
  • In 2004 and for a year or two afterwards Maureen played with Pat Matthew. Pat was an extremely slow player, but they were both pretty good. I nearly lost it one time when Pat started harping on me to play faster on one hand. Pat died. I think that Maureen is still living in Granby.
  • Lila Englehart played a version of Schenken’s Big Club with Kay Hill. They also played at tournaments. I am pretty sure that Sue Rudd and I teamed up with them at least once. Lila was a large lady who drove a very large Buick SUV. She died at some point in the teens. Kay played more than Lila. For a while she partnered with Sue Rudd. She was still playing at the Hartford Bridge Club (HBC) when the pandemic caused it to close in March 2020. Kay was good at playing the cards, but her bidding was very old-school. She sometimes mentioned that she carried a gun. The story of my partnership with Sue is told here.
  • Mel Hirsch sometimes came up from Florida to play with his brother Jerry. More details of the games that I played with Jerry are provided here. Mel was a good player. He and Jerry often finished first.
  • I was surprised to see the names of Patty and Mark Howland. I did not remember them, but I played against Mark when he was assigned to play in an open game at the HBC in December 2021 with Jeanne Striefler. More about Jeanne can be read here.
  • Jerry Hudson (female) played regularly at the SBC with Jeanne Striefler. I think that she died a few years after I started playing. I remember only that she was astounded when I took off my game face and put on my silly tie at the Christmas party. She said, “You’re like a whole different person.”
  • Bob Nuckols‘ wife died the week before I started playing at the SBC. Everyone was talking about it. Bob returned to play with Bill Moody and a few other people including, for one game, me. He then played for a few years on a regular basis with Mary Lou Pech. I don’t remember too much about Bob except that his coffee mug had the black and gold colors of Purdue. He died in 2012. His obituary is here. Mary Lou was not a great player, but she was an awfully nice person. I remember that I made my first actual Endplay against her. She died in 2019. Here obituary is here.
  • I would have liked to get to know Joanna Overbaugh better. She only showed up a few times a year to play with Dorothy Clark. She spent the rest of her time on around-the-world cruises! I played with Dorothy once when Joanna was cruising. I wrote about it here. Dorothy was also one of the judges in the Hartford Courant’s story contest that I entered in 1989. That event is described here.
  • Helen Pawlowski was a very good player. I never played as her partner, but I got to know her pretty well when she took over as owner-director of the SBC. She was also the tournament manager for District 25 of the ACBL. In that role she found sites for our regional tournaments, negotiated the contracts, and dealt with the hotels in which we played. Soon after she took over the club in 2008 she began giving free classes before the games at Eno Hall. They were very popular. I always tried to show up early enough to listen to the lesson.
  • Laurie Robbins played a few times at the SBC, always with Paul Pearson. I don’t recall any occasion on which they finished below first. I never played as her partner, but I often played against her with almost uniformly bad results. In 2021 she is a teacher and director at the HBC. Much more about Paul can be read here.
  • David Rock is another exceptionally good player. He played in tournaments for several years with Sonja Smith. David was also very active in the administration of the district. He was vice-president of the New England Bridge Conference (NEBC) and was instrumental in setting up the smooth operation of the North American Bridge Championships held in Providence in 2014. David teamed up with Sally Kirtley to run the SBC in the teens. That period is described here. David moved to West Brookfield, MA. After that he only attended one game at the SBC.
  • Sonja played with Jean Seale at the SBC for many years. After Jean moved to Colorado Sonja came to only a few games at the SBC, usually playing with her son Steve. Much more about Sonja is posted here.
  • Shirley Schienman often played with her son, John Schienman. I never got to know Shirley—who always reminded me of Shirley Jones in her Partridge Family days—very well, but I had some good conversations with John. After John stopped coming to the SBC Shirley played with a variety of partners. Shirley died in 2017. Her obituary is here.
  • The North-South seats at table #1 at the SBC were usually occupied by Ellen and Tony Tabell. When the subject of Moysian fits came up during one hand, they told me that they had known Sonny Moyse in New York. They moved to Exeter, NH, and, for a time ran a bridge club in the area. Tony died in 2020. His obituary is here.
  • Claire Tanzer played almost every week with a few regular partners. I recall the details of only one conversation with her in December of 2009. It is recounted here.
  • Don Verchick and Nancy Campbell played a strong club system that they called “Precision”. C.C Wei would not have recognized it. They never opened 1NT! Nancy played with various partners at the HBC through 2020.
  • I was surprised to see that Mary Witt played at the SBC at least once with Tom Gerchman. Much more about Tom can be read here. Mary was the tournament coordinator for the Connecticut Bridge Association (CBA), which meant that she found sites, negotiated contracts, and brought the predealt boards to the sectional tournaments. Once she asked me to perform the last task for her. I was very flattered. Mary moved to Cary, NC. I have corresponded with her via email a few times.
  • I don’t have any clear recollections of any of the following players whose names appeared on at least one results sheet in 2004.
    • Robert and Ruby Cheah played together several times.
    • Roger Evarts played once with Don Verchick.
    • Dick and Joan Harris played together several times.
    • I should remember Clara Horn, who played with a number of partners, but I don’t.
    • I cannot place Maryann Joyce.
    • Jean Marecki played with Lila Englehart.
    • Alice Rowland played with Claire Tanzer.
    • Ruth Schwartz played with Marylou Pech. Ruth played quite a bit, but I cannot picture her. I discovered in December of 2021 that she was still playing in the unsanctioned game at Eno Hall.
    • Marcia and Norman Samuels played together.
    • Martha Stout played with Claire Tanzer: I get Martha and Alice Rowland mixed up.
    • Carl and Dorothy Suhre played together several times.
Russ is at the far right. Paula is by the door. I think that Nancy Campbell is seated near the wall.

Below are listed people who began to play at the SBC in 2005. Paula was still the director.

  • Fred Bird played regularly with Jean Little. They were married. After Fred died in 2011 Jean played at the SBC and the HBC with Max Horton and others. Jean died in 2018. Her obituary is here.
  • Rita Bowlby played at the SBC only once. I don’t remember her. Her partner that evening was Dick Benedict, whom I remember very well. Those recollections are posted here.
  • I am sure that I conversed with Jim McGarr several times, but I don’t remember any details. I can picture him pretty clearly. He died in 2015. His obituary is here.
  • Jay and Luetta Gould owned a residence in Torrington, CT. They rarely came to the SBC, but I remember their visits were in different years. Jay also ran a game in the Berkshires in the summer. In 2021 they appear to live in Delray Beach, FL.
  • Roger Holmes played with Dick Benedict for several weeks. Then they had a falling out. Dick once told me what they argued about, but I don’t remember.
  • I was surprised to see Ausra Geaski’s name on the results sheets. I played as her partner in one pairs event at one tournament in 2014. I have played against her innumerable times. She was president of the New England Bridge Conference (NEBC) when I became the district’s webmaster in 2013, and she chaired the B’s Needs committee that helped revitalize the tournaments.
  • I don’t have any clear recollections of any of the following players whose names appeared on at least one results sheet in 2005.
    • Frank and Jean Catudal played together several times..
    • I have no recollection of Ray and Sym Gallucci.
    • Jack Gensheimer played with Jim McGarr once;
    • Dick Kronk played with Bill Moody.
    • Barbara Lynyak played with Dorothy Clark.
    • Phyllis Martin also played with Dorothy Clark.
    • Dennis McVickers played with Roger Evarts.
    • Marcia Scarles played with Lila Englehart.
    • Lou Urban played with Bill Moody.
    • Rita Wolak played with Ausra Geaski.
On the left are Dorothy Clark and Shirley Schienman. On the right are Mary Witt and Helen. The other woman at their table might be Margie Garilli.

Below are listed people who began to play at the SBC in 2006. Paula was still the director.

  • Betty Angel played once with Mary Witt. Betty is still an active member of the HBC. I don’t think that she ever played at the SBC again.
  • Sue Gerchman was Tom’s mother. She played off-and-on with her son, who picked her up and drove her to the games. She also played once with her sister, whose first name was, I think, Benvenuta (Beni) Lostocco. I am pretty sure that they played in the same 299er game at the regional in Cromwell in which Dick Benedict and I played. A few years later, when I was playing with Tom, Sue died. I drove out to Avon for the wake. Some of Tom’s golfing friends were there, but I did not see any other bridge players. Beni died in 2014. Her obituary is here.
  • I don’t remember the occasion, but on one evening in 2005 Stan Kerry played with Bob Tellar at the SBC. Their better halves, Sandy Sobel and Carol Tellar also played together. I think that Bob and Carol played together a few times at the SBC. They also played at the HBC, Carol more often than Bob. Stan is best known as the director and owner of the West Hartford Bridge Club, which directly competed with the HBC. I played there a couple of times, but I did not enjoy it much. In 2012 Stan and Sandy went on the same Larry Cohen Regional-at-Sea Cruise that my wife Sue and I took. My journal for that trips is posted here. Sandy died in 2017. Her obituary can be found here.
  • Sally Kirtley made her debut at the SBC (at least to my knowledge) in 2005. We played together a few time, but not at the SBC. Sally became the director of the club in _____. She also directed in 2021, as was documented in considerable detail here.
  • Judy Larkin played fairly regularly with Lisa Audolensky for a number of months. They were both new to the game and eager to learn how to play better. They invited Dick Benedict over to coach them. In exchange they agreed to cook supper for him. Dick readily agreedJudy has been playing again in the reborn SBC of 2021.
  • I don’t have any clear recollections of any of the following players whose names appeared on at least one results sheet in 2006.
    • Norman Hargett played one night with Ruth Schwartz; I don’t remember him.
    • I have no memory of Matt Perry, who played with Roz Sternberg and Dick Benedict.
    • Robert Wise played with Russ Elmore. Much more about Roz, Dick, and Russ can be read here.
I am not sure of any of these people.

Below are listed people who began to play at the SBC in 2007. Paula may have started as the director, but early in the year Helen Pawlowski took control. Helen continued the policy of guaranteeing a partner for everyone. Eventually she quietly abandoned the $5 charge for membership and raised the table fee to $6. Attendance reached ten tables on several occasions.

  • Ida Coulter began playing with various partner, one of which was my wife Sue. Ida has been playing with Judy Larkin in the 2021 version of the club.
  • Trudi Brown usually played with her husband, Lou Brown. I played with Lou in the afternoon Open Pairs game at a CBA sectional in Hamden. His partner from the morning went home at lunch time, and my partner stood me up. We finished roughly in the middle, but we might have done better if Lou had not revoked even after I warned him that he was not following suit. Lou was serving his two-year term as president of the CBA at the time. He treated Trudi brutally whenever she made a mistake at the table. I asked Trudi whether I should say something to him about behavior that violated the ACBL’s zero-tolerance1 guidelines. She asked me not to and indicated that it was like water off of a duck’s back to her. Lou told me in 2010 that he could not attend my Life Master party because he had to call numbers in a bingo game in which his mother played. Trudi made Life Master in 2012 in a knockout at the regional tournament in Cromwell, CT. I played on the opposing team. My description of the match is posted here. Lou and Trudi moved to Delray Beach, FL, shortly thereafter.
  • Dan Finn played with Richard Finn, who was Dan’s brother (or maybe father) in one of the biggest games that we every had at the SBC. Dick and I played against the Finns at a card table that had been set up in the lobby. I also played with Dan at least twice, once at a tournament (described here) and once at the SBC.
  • I don’t have any clear recollections of any of the following players whose names appeared on at least one results sheet in 2007.
  • Dot Horton played with her husband Max. They were not great players, but they were very nice people. I remember that they took a river cruise in the south of France. They said that they had a great time. Dot once confided that when they started playing at Simsbury she was afraid of me. She died in 2015, but not from fright. Max continued to play with several other people at the SBC and the HBC. I almost got him to go to a tournament to play in a Pro-Am game once. Max died in 2021. I could not find an obituary.
  • Karen Largay played with Sheila Gillin at the SBC pretty often until the Largays moved to the Cape. They also played with their husbands occasionally, but the ladies were more serious about the game. Dick Benedict and I teamed up with them for tournaments a few times. I also played as Karen’s partner once at the Senior Regional on Cape Cod. I warned her before the first hand that if the opponents had bid and raised a major suit that I might bid any weak hand with a five-card suit. She forgot and raised my bid. The opponents doubled and we got a bad score.
  • I don’t know Steve Noble and his wife Chris Noble very well, but I have seen them at the HBC once in a while. I don’t know why they stopped coming to the SBC. I think that my wife Sue played with them in team events.
  • Art and Marylin Noll played together at the SBC at least once. Marylin was a good player and a semi-regular at the HBC, but I have not seen her since the pandemic hit.
  • Susan Pearson played with her husband Paul a few times.
  • Jan Potts played with a few different partners. In the late teens she was a frequent partner for Jan Rosow.
  • I had no recollection of Joan Brault playing at the SBC, but she attended several sessions. Her partner the first time was Beth Rotko, whom I do not remember at all. I played with Joan fairly often at the HBC. Those games are described here.
  • Arline Small played frequently at the HBC. She occasionally played with her husband Stuart at the SBC.
  • I don’t have any clear recollections of any of the following players whose names appeared on at least one results sheet in 2007.
    • Janice Boyko played with Ida.
    • Lillian Clark finished first out of ten pairs the evening that she played with Maryann Maikowski. They also finished at the top on at least one other occasion, but I don’t remember them.
    • Bill and Lenore Davis played together a few times.
    • Mary Fanette played with Helen once.
    • Art Marglies and Hannah Marglies played at least once, but don’t remember them.
    • Gladys McFetridge played with Dorothy Clark several times.
    • Margaret Milch played with Ida.
    • Rosa Shields played with Roz.
    • It seems like I should remember Donna Summer, but when I try to visualize her, all that I can see is the disco singer.
    • Barbara Steckler and June Rosenblatt don’t ring any bells either.
    • Elena Thompson played once with Carol Soucy.
    • Lisa Woods played once with Ida Coulter.
I think that the couple might be the Catudals. The woman on the right is Jeanne Striefler. Helen and Mary Witt are in the background.

Helen’s second year of directing was 2008. Listed below are some of the new players.

  • Michael Dworetsky played with Dan Finn and then with his wife Ellen. I played at many tournaments with Michael and as often as possible at the HBC. Our exploits together are assembled here.
  • Linda Kessleman played with Margie Garillli. Later Linda played pretty often with Mary Witt, Dick Benedict, and a few other people. I think that she was a real estate agent. Margie ran some games in the area and filled in as a director at the SBC. She played pretty often with Donna Lyons before the pandemic.
  • Sandy Macri played with someone else first, but eventually she teamed up with Karen Sterrett. I liked both of them a lot. I had to like Karen; she was a fellow Wolverine. They are both active members of the HBC.
  • Jeff Morris and Ron Saxon were both doctors. I went to Ron once when I had a build-up of wax in my ears. He was friends with Michael Dworetsky. Jeff sometimes played with his wife, who was very intense.
  • Jeff Oakes played with Sue Rudd. I don’t remember Jeff. Details about my long and continuing relationship with Sue are posted here.
  • Alden Stock played with Michael Dworetsky. He later played at the SBC with his wife Reba.
  • Louise Sunter played with Helen and Donna Lyons. I don’t remember Louise at all, but Donna is one of my favorite people in the world. I played with her a few times at the HBC and in a few tournaments. The details can be read here.
  • I don’t have any clear recollections of any of the following players whose names appeared on at least one results sheet in 2008.
    • Mark Johnson played once with Helen.
    • Susan Lewis played with Shirley.
    • Howard Mark and Sheila Mark played together, but just once.
This and the following photos were taken at the 2008 Christmas party with my Canon point-and-shoot camera. Shown are (left to right) Helen, Sally, Sheila Gillin, Karen Largay, and Jerry Hirsch.

Helen continued as owner-director in 2009. Listed below are some of the players who first played at the SBC that year.

  • Judy Goff played with Louise Alvord. Judy later became one of my wife Sue’s regular teammates. I think that they were partners at one or two tournaments.
  • I can hardly believe that Len Helfgott played at the SBC one night with Roz. He is a very good player. I played against him on Tuesday nights at the HBC a few times. I also recognized his name from reading a question that he submitted to the column in the Bridge Bulletin written by great Eric Kokish. On one hand that I played against Len I used “restricted choice”2 to determine which way to finesse. It worked, and Len remarked that bridge players know the play, but no one else would believe it.
  • I definitely remember Anne and Paul Melvin, but I don’t have any stories about them.
  • Barbara Perez played with her sister, Donna Lyons, a few times. Barbara lives in Mexico, but she asked me to keep her apprised of developments in bridge in the area.
  • Jan Rosow played with Joan Rusconi in their debut at the SBC. Jan became a Life Master in 2014. In 2021 she came to the club about once per month. Jan is also very active in the CBA. I don’t remember Joan playing at all in subsequent years, but I often saw her at the HBC.
  • I don’t have any clear recollections of any of the following players whose names appeared on at least one results sheet in 2009.
    • Beverly Lapioli and Sharon Smith played together one evening.
    • Peter Milliken played twice with Helen and once with a few others.
    • Doris Rothe played with Donna Lyons.
    • Mike Schwefel played with Jeff Morris.
    • Helene Wade and Lil Nolan played together.
This is Jerry Harrison.

Helen was still director in 2010. Listed below are some of the players who first played at the SBC that year.

  • Tim Largay played with his wife Karen. I think that he was more interested in golf than bridge.
  • Vivian Leshin played with Nancy Campbell. Vivian was a regular in the Tuesday night game at the HBC. She was the first person who warned me there that “Getting old is not for sissies.” I did not remember her playing in Simsbury. I was in attendance when she earned Silver Life Master at the Senior Regional in Hyannis. Her partner for that event was someone she had just met at the tournament’s partnership desk. I think that that was Vivian’s last tournament.
  • I don’t have any clear recollections of any of the following players whose names appeared on at least one results sheet in 2010.
    • Tina Cheffer played with Judy Goff.
    • Caroline Collins played with Ruth Schwartz.
    • Connie Fictner played with Louise Lapioli.
    • Kay Yaznac played with Tina Cheffer. I don’t remember them.

I have lost the records for 2011 and 2012. The lists continue with 2013 here.


1. In 1998 the ACBL instituted a policy designed to make for a friendlier and more pleasant environment at all levels of duplicate play. It is posted here.

2. The principle of restricted choice is explained pretty well in the Wikipedia article that is posted here.