Johnston Sectional in March: In January of 2024 Abhi Dutta asked me to play with him at the Rhode Island sectional tournament scheduled for March 2-3. I could not play on Saturday because it was my wife Sue’s birthday, but I agreed to play in the Swiss on Sunday. Abhi was out of town for most of the month of February, but he contacted me late in the month to report that he had acquired teammates. In Johnston I learned that our teammates were the DiOrios, Lou and Megan. I had worked with Megan on the committee for the NABC event in Providence in 2022 (introduced here), and I had played on a team with Lou some time before that.
I was not sanguine about our chances. The partnership of Abhi and me had really recorded only one good result (described here), and that was nineteen months earlier. Our more recent games were not memorable. I also did not remember great successes recorded for either Lou or Megan. The fact that we drew #13 did not raise my hopes, although I always remind people that for Wilt Chamberlain that number was reportedly lucky 20,000 times.2
In the first round Abhi and I played against Al Votolato and someone whom I did not know. The very first hand was weird. Al’s partner opened 1♦ in the second seat; Abhi passed; Al responded 1♠; I passed, and so did Al’s partner! Abhi made the mistake of doubling, which gave Al a chance to bid 2♦, which was the final contract. I asked Al if they had an agreement that allowed his partner to pass his response. He said that he was as surprised as I was. His partner at first defended his pass, but when he understood the situation he said that he did not realize that he had passed.
In the end, even though they were an A team, and we were a B team, we defeated them 29-0, which was a “blitz” that converted to the maximum victory point score of 20. We scored at least one imp on six of the seven hands, and the seventh hand was a push.
In the second round we played another A team, Dan Jablonski and Cilla Borras. They were both very good players whom I had played against several times. I made a horrible mistake in playing a 5♣ contract that Abhi put me in. For some reason I thought that we had nine trumps, not eight. I was therefore quite confident of making the bid when I dropped Dan’s queen on the second round of trumps. A little later, however, I mistakenly led a low diamond from the board. Cilla, who was on my right, ruffed it, and I underruffed even though I had a diamond! I took the requisite eleven tricks, but I was penalized one trick for revoking. Abhi insisted that he warned me when I did it.1
This faux pas cost us 11 imps. We would have lost the match anyway, but our running total of victory points was four fewer—21 as opposed to 25. This was not all bad because we got to play a much weaker B team in the third round, and we beat them 31-0—another blitz.
In the last round before lunch we played a much better B team, Mike McDonald and Tom Floyd. We beat them by 12 imps. At the break we had amassed 56 out of a possible 80 victory points. That was good enough for second place.
I had ordered a salad for lunch. I ate about half of it as well as a bag of chips and a Diet Coke. I sat by myself. I don’t know where my teammates went.
In the fifth round we played the team that was in first place. It included Sheila Gabay and Alan Watson, who had won both sessions of the pairs game on Saturday. The foursome had blitzed both of their last two opponents. Abhi and I played against another very fine pair, Max Siline and Carrie Liu. On the first hand I made 3NT, and our Sheila and Alan had a misunderstanding in their bidding. That was enough for a ten-imp swing, but we would have won the match anyway. The final score was 30-13. Abhi and I had no negative scores at all. I was wondering if it were possible to lose with no negative scores (Yes!), and I was worried that I would find out. I had played against Sheila’s teams at least six or seven times, and I had never won before.
I thought that I played pretty well in the sixth round, but we lost by 16 points to a very good B team. It seemed to me that most of the problems were at the other table. I was most proud of the fact that two of our twelve imps came from when I passed in the fourth seat.
In the last round we played against people whom I did not know. I again passed in the fourth seat, and this time it was worth five imps. Since our margin of victory in this match was only nine imps, I was very surprised to learn that we had won the event by two victory points over both the Siline team and the team from the Hartford Bridge Club (HBC)—Tom Gerchman, Linda Starr, and Bob and Ann Hughes. I was still in a foul mood because at the very end of the last hand Abhi had trumped a trick that I would have won anyway. That mistake cost us six imps, which would have given us two additional victory points. Even so, we brought home 7.15 silver masterpoints.
I did not receive much satisfaction from this result. I had made one huge and embarrassing mistake, and Abhi had made several smaller ones. However, out teammates were very excited about winning. They even asked Tom Gerchman (of all people) to take a photo of the four of us with a cellphone. He had a great deal of difficulty with the assignment.
Was our victory a fluke? I thought so at the time, but after examine the results, I am more inclined to think that we were the best team that day with that set of cards in a fairly weak field. We played all but one of the top teams. We never played against a C team. We beat the top-seeded team decisively in our match with them. We could easily have had quite a few more victory points than we did.
I still had a ninety-minute drive ahead of me. The traffic was slow, and for the first half hour the sun was really brutal even though I had on sunglasses and pulled down the visor as low as I could get it. The high temperature that day was 67 degrees.
On the way home I stopped at Big Y in Stafford and bought a cake for Sue. I should have done it so she could have enjoyed a piece on her birthday, but this was much better than nothing.
St. Patrick’s Day Sectional in Orange, CT: Bill Segraves did a tremendous job of setting up and running this tournament, which occurred the weekend of March 15-17. I am glad that he took the job of president. I would not have had the energy to pull something like this off. The date was the best that could be arranged, but it conflicted with the first weekend of the NABC spring tournament in Louisville. So, undoubtedly some of the best players could be expected to be at that event. That date also meant that it might be difficult to find a director. Robert Neuhart from Troy, NY, was hired. I had no previous familiarity with him.
The design and promotion of this tournament was much better than what was done for the previous ones. I thought that the St. Patrick’s Day theme, which I in fact suggested, was a little overdone, but people seemed to be having fun with it. I planned on wearing on Sunday my bright green sweater that my dad bought in Ireland. Before play started Bill paraded around in a hooded green jumpsuit and a green mask. To goose the Sunday attendance the games on Sunday were designated to support the Grass Roots fund.
A decision was made to increase the masterpoint limit for the Friday and Saturday limited pairs games to 750 masterpoints, but only non-Life Masters were allowed to play. This turned out to be a good decision. The limited games, which had been a problem, were pretty well attended throughout.
I decided to play all three days. Eric Vogel agreed to play with me in the pairs games on Friday and Saturday. I had difficulty finding a suitable partner and teammates for the Sunday Swiss. I sent out a solicitation to my usual list of potential partners, but the only responses that I received were from Buz Kohn, Joan Brault, and Terry Lubman. Terry said that she was still in Florida. Buz was the first to respond positively, but he backed out shortly thereafter. So, I agreed to play with Joan. No one expressed any interest in teaming up with us. So, I sent a request to the email address for partnerships that was on the flyer. Bill replied with an email that indicated that he would find someone. He eventually assigned us to play with Ivan Smirnov from Staten Island and Joe Lanzel from Foxborough, MA. I told Ivan that I would be wearing a bright green sweater with “Ireland” on the chest.
I commuted all three days by myself. Each trip to Orange took a little over an hour, but that included my usual stop at the McDonald’s in Cromwell to purchase a sausage biscuit with egg sandwich. The price at the McD at the end of the ramp for Exit 21 charged a dime less than the one in Hartford. However, the man taking the order on Sunday entered it as “sausage biscuit, add folded egg.” The cost was almost $1 less.
I left each day at about 8:25 and arrived at 9:30. The traffic was heavier on Friday, but it did not really slow me down. A strange thing happened with my car in the mornings. I was accustomed to turning on the front window defogger on cold days. This heated up the car on Saturday, but on Sunday it blew nothing but cold air.4
The return trips were as uneventful as the morning drives, except for the Sunday evening drive. The line of cars backed up on the parkway at the exit that led to I-91 north was more than a mile long. It took me more than ninety minutes to complete that trip.
I decided to wear a mask throughout the tournament. Almost no one except Bill and Frank Blachowski wore one.
Since I arrived on Friday morning before Eric did, I got in line to buy our entry fee. For some reason the director did not allow purchasing of both sessions. I charged the first session. Eric later bought the afternoon session. There was no problem with the transactions on Friday and Saturday. However, the computer connection with the card reading device did not work on Sunday. and so everyone had to pay in cash. I was the customer for whom the malfunction first was discovered. I don’t know if the problem was ever fixed.
The first thing that I noticed about the pairs games on Friday was that Peter Marcus was in attendance and was actually playing with Bill Segraves to fill out the movement. I had seen him at many tournaments, but I had only seen him play bridge once, and that was at the HBC.
The second peculiarity was that there were no clocks to keep track of the time remaining in each round. I cannot remember ever playing in a tournament in which there were no clocks. I never heard why this was the case in Orange. Perhaps the unit has depended on the directors to bring them.
Once play began it was pretty evident that, although the attendance was good (seventeen tables), the field was not as strong as it usually was. That was definitely reflected in the results. Eric and I were in first place after six rounds, but in the last round we were passed by a C team from the HBC, John Lloyd and Donna Simpson. We still won 5.84 points. I did not think that we played particularly well.
Eric and I had two egregious bidding mistakes in the morning session, but only one of them hurt us. Eric had apparently not reviewed our card thoroughly enough.
On one hand we were on defense after I had opened 1♠. I led the ace and then the queen. Eric ruffed it. After the hand I explained that when I led ace and then queen of a suit that I had bid, it meant that I also had the king. He asked why I didn’t just lead the king after the ace. I said that if I did, he would not know that I also had the queen.
Our level of play did not diminish in the afternoon, but our results dropped off a lot. I did not circle a single hand on the scorecard. We finished above 50 percent, but we did not make the overalls, and so we did not get any points.
We actually played better on Saturday. We earned over 9.37 masterpoints over the course of two days. That was not close to Rich DeMartino’s total. He won all three pairs games in which he participated.
We might have gone over the ten-point mark if Eric had not made an uncharacteristic blunder near the end. Acting as declarer, he intended to set up a cross-ruff for the last three tricks, but he discarded the wrong card from his hand. That left him with a heart and two trumps in both hands.
A strange situation occurred on Saturday. The opponent on my right was about to declare a hand. His partner was in the act of setting down the dummy when he accidentally dropped most of his cards on the floor. I did not look, but he said that some were face-up. He said that he was not able to get down on his knees to pick them up, and therefore he called the director, who was also not very spry. I volunteered to put my lead on the table and gather together the cards, but the director insisted on doing it himself.
Eric and I bid a slam in spades after he had opened 2♣. He had hearts and spades. We decided to change our response to the 2♠ follow-up so that the relay to 2NT could be broken if responder had spade support. This eliminated the ambiguity of the sequence 2♣-22♦-2♠-2NT-32♥-4♠. Previously it could have meant signing off in spades or Kickback for hearts.
Ordering lunch was embarrassing. I only wrote the six letters of my last name, but on both occasions the result was almost unreadable.
By the way, both lunches were good. The only problem with Friday’s salad with lots of meat and cheese on Friday was that the only beverage available was a small bottle of water. The sandwich on Saturday was even meatier. This caterer also brought cans of soft drinks. There were only two Diet Cokes, but I managed to claim one. The pizza on Sunday was OK, but the pairs game was still in process when the ninety-six people playing in the Swiss went to lunch. Usually there is enough pizza for seconds, but by the time that the pairs players ate, the teams were back in combat.
Our first round was against Debbie Prince’s team. We won by seven. In the second round we were blasted by 26 imps by a very good team. Joan and I thought that we had more or less held our own, but no hands showed positive results. Our teammates failed to set a 4♠ contract that I could see no way to make. They also bid an impossible slam that got doubled. We won the third round by 13 imps over a C team.
After lunch we played Mike Heider’s team. The results on two 3NT contracts startled me. On one I went down, and they made it at the other table. On the other they made it at our table with two overtricks, but our teammates did not even make the bid. In the fifth round we faced the team from the HBC that had done well in Johnston. Joan and I played against Ann and Bob Hughes. We thought that we had done pretty well, but we were worried about one hand on which we bid 3♠ but made 4. In reality, that hand was our only positive result in an extremely painful 17-imp loss.
Halfway through the sixth round against a team that obviously was over its head I lost interest and started playing badly. Nevertheless, we won the last two matches by 21 and 5 points to finish with four wins and 70 victory points—exactly average.
Our worst hand all day was the last one. We were playing Cappelletti, the only notrump defense that Joan will play. Cindy Lyall, sitting West, opened 1NT, and Joan doubled for penalty. I had a flat hand with only one honor, a queen. Cindy ended up making 3NT for 380 points. It would have been better for them to bid and make 3NT, but at the other table Joe went down in 1NT. Since I did nothing except follow suit and discard the four spot cards in hearts that I was dealt, I have no way to know whether Joan’s defense or Joe’s declarer play was more to blame for this fiasco.
Shekhar and Shashank won the afternoon session of the 0-750 pairs! They won almost three silver points in their first day at a tournament.
The attendance at the tournament was good through the entire weekend. That proved to me that good planning, good marketing, and a good schedule are still the keys to successful attendance in the world of tournament bridge.
1. If Abhi said that he warned me, and I am sure that he did. However, if I were the dummy, and my partner did what I did, I would have said, “Wait a minute. Are you sure that you did not have any diamonds? You underruffed!” I take great pride the fact that none of my partners has revoked in more than fifteen years.
2. In his 1991 book, A View From Above Wilt claimed to have slept with 20,000 different women during his life.
3. In the period after the pandemic I have had trouble getting teammates from the HBC. Perhaps the problem is the timing. Some arrangements are made many months in advance; many are made at the very last minute. My efforts seem to fall in the middle.
4. I brought the car into Lia, my dealership, on Friday, March 22. They gave me a lift home in their shuttle. I had only been there a minute when they called to tell me that the heater was working perfectly. I had tried it on Tuesday and Wednesday without success. There must be more to this story.
In 2023 the lights are always out at the Red Lion in Cromwell.
Presidential Regional: District 25, the New England states, had traditionally held its first major1 regional tournament of the year in February. The site had been in Cromwell CT for as long as I had been playing. However, the demise of the Red Lion Hotel forced it to be moved to Sturbridge MA in 2020. The name of the last four or five events had been the Presidential Regional, because it ended on the weekend of Presidents Day. The name was maintained in 2023 even the the tournament was scheduled for February 7-11, the week before its usual appearance. The site was the Southbridge Hotel and Conference Center, which had also been used for the Spectacle Regional in the previous November, as described here. The 2023 Presidential was was scaled-down tournament of only five days designed to minimize the number of directors needed.
The Southbridge Hotel and Conference Center.
I was not excited about the schedule. There were no team games at all on Tuesday or Friday; if I played. I would be in the top flight. Wednesday featured a two-day knockout. Saturday had a three-flighted Swiss. I tried to get a partner from the pairing person, Denise Bahosh, but she could not find anyone for me. Eventually, one of my regular partners, Eric Vogel, agreed to play with me in the knockout. Our teammates were Jeanne Striefler and Jim Macomber from the Hartford Bridge Club.
I had played every day at every regional tournament for quite a few years. However, I decided not to play on Tuesday, Friday, or Saturday of this one. The drive to the hotel was not likely to be difficult as long as the weather cooperated. So, I decided to commute back and forth on Wednesday and Thursday. I also needed to be at the hotel for the meeting of the Executive Committee on Friday evening. I planned to drive then as well.
Jim Macomber and Jeanne Striefler.
The weather was fine. On both days I stopped at McDonald’s in Stafford for my usual sausage biscuit with egg sandwich. Our team had just the right amount of points. We were the top-seeded team in the second bracket. Nine teams were in our bracket. We had to play an eight-round Round Robin, which we easily won. That gave us the right to choose which of the third and fourth teams we would play on Thursday. I chose to play the Sattinger team rather than the team from Vermont. Those two teams had finished with the same number of victory points, and we had defeated them both by the same margin. One of the pairs from Vermont played Precision3. I worried that if Jim and Jeanne faced them, they might have difficulty handling a radically different bidding system.
Our morning round of twenty-four hands was against Michael and Ulla Sattinger of Slingerlands, NY, a team that I have played against many times over the years. Eric and I were East-West. On the very first hand I made an overly aggressive bid that turned out to be costly. Eric also made a fairly serious mistake on a different hand. However, things must have gone better in the other room. At lunch we were ahead by twelve points, which was a reasonably comfortable margin.
Eric Vogel.
Eric and I played better in the second half, but North-South held better cards on most of the hands. Ulla and Michael bid and made a few game contracts, but the hands seemed rather straightforward. I did not see any hands on which swings were likely. I was wrong. Jim and Jeanne did not bid several of those games and settled for setting their opponents in undoubled partial scores.
This was very upsetting to me. I had expected us to play as well as on the previous day. My record in knockout matches in the past was quite good, and I was convinced that things were lined up favorably for us. In retrospect I suspect that Jim and Jeanne might have gotten tired. Neither of them had played in any tournaments since the pandemic, and they had played in far fewer of them than I had before that. They were basically club players, and they had seldom played two sessions in one day, much less on two consecutive days.
After lunch we had to play against a team captained by Abhi (AH vee) Dutta, with whom I had played in a few tournaments. They had the second-best record in the Round Robin, but they had lost to the Vermonters in the semifinal. So, this match would determine who finished third. Eric and I were East-West against Abhi and Paul Johnson, a player from Connecticut with less than 750 masterpoints. Abhi had always been a deliberate player, and, at least in this match, Paul was at times unbearably slow—taking several minutes to make some decisions. At the half they were ahead by six points.
I told Jim and Jeanne that they would switch to East-West to face Abhi and Paul in the second set of twelve boards. Eric and I played against Liv Carroll and Louis DiOrio. Since they came from different corners of the district; they probably had been paired up by the Partnership Desk. We had a very pleasant match with them. Eric and I did not make any serious errors, but neither did they. It was hard to say if we had made up the deficit.
We had been waiting thirty minutes for the other match to finish when Eric announced that he had to leave to go to a meeting. This would ordinarily not have been a big deal, but it turned out that we won the second half by six points, and so our match ended in a tie. Jeanne tried to reach Eric by phone, but he was miles away and unwilling to return to play in a four-board playoff. So, we had to concede. It was the perfect ending to an awful day.
I drove back on Friday for the meeting of the Executive Committee. According to Curtis Barton, the President of the New England Bridge Conference, everything was “fabulous”. Attendance was better than at the 2022 tournaments, and some headway seemed to be being made, but it did not seem fabulous to me. The tournament was better than nothing, but it still seemed rinky-dink to me. To me the most amazing thing was how much money the district still had after a string of disastrous tournaments. The person most responsible was unquestionably Joe Brouillard, the treasurer.
The most hilarious moment occurred after Joe proposed eliminating the stipend to the secretary (Carolyn Weiser) and treasurer (himself) at tournaments. After some bizarre discussion there was a secret ballot. The motion failed 12-1. Everyone thought that Joe and Carolyn were worth every penny. The other important argument was that, heaven forbid, we were faced with replacing them, we needed to have every incentive available.
Granite State Getaway: I could not find partners for the six-day tournament in June in Nashua, NH. That was too bad; I would have liked to play in the knockouts; I even had teammates lined up for one of them.
Sue and I drove up on the morning of Saturday, June 24. The first half of the trip was in the rain, which was particularly heavy on the Mass Pike. By the time that we reached the hotel it was sunny.
I played with Sally Kirtley, the tournament manager, in the A/X pairs. We were badly overmatched. Sue also played in a pairs game and did not do very well.
At the Executive Committee meeting we learned that this was probably the last time that a District 25 regional will be held at the Sheraton. The hotel wants to increase the rate dramatically. Sally solicited and received a large number of suggestions for places with large spaces that were not directly associated with hotels. Joe emphasized that something needed to be done to strengthen the Grass Roots Fund. Before the pandemic most units specified one of their days as Grass Roots days. The district received funds from those games.
There was some discussion about doing the GNT qualifying in person, but I was the only person who felt strongly that it was a huge mistake to award gold points for online play.
No food was served at the meeting. Sue and I ate supper at Lui Lui. I had a delicious pizza and a beer. I questioned the waitress about on of the cartoonish paintings plainly captioned in Spanish, not Italian. She said that she knew nothing about it.
On Sunday morning at the meeting of the Board of Delegates we again heard about how fabulous things were. Only four people represented Connecticut—Peter Marcus, Paul Burnham, Sue, and me. At the end I took a couple of minutes to describe the Weiss-Bertoni award (introduced here) and to present it to Joe Bertoni. He was pretty choked up about receiving it, but, in my opinion, he definitely deserved it. I just hope that he continues the tradition of presenting it to other worthy recipients.
I scheduled an email to go out at 10AM to announce the winner.
The traffic on the return trip was awful. We arrived home more than a half hour later than we expected. It felt weird not to wonder whether the cats were all right.
If it were not for the presentation of the Weiss-Bertoni aware, I would have considered the trip a complete waste of time, gasoline, and money.
Mike Heider and Jim Osofsky.
Ocean State Regional: For some reason that I do not understand the tournament in Warwick, RI, on the Labor Day weekend was scheduled for only five days beginning on Tuesday, August 29. Knockouts were scheduled for Tuesday-Wednesday and Thursday-Friday. I was fortunate to learn that Jim Osofsky’s regular partner, Mike Heider, would be in Germany with his sons that week. So, Jim agreed to play as my partner for both of the knockouts. He arranged for Abhi and Paul Johnson to be our teammates in the one starting on Thursday. In the first knockout Denise Bahosh, the Partnership Chairman arranged for us to team up with Mike Baker and Susan Swope, two players from Florida who had roughly the same number of masterpoints as Jim and I.
I had decided to play four days, attend the Executive Committee meeting on Friday evening, and skip Saturday. I was able to use my IHG Rewards points to pay for my three nights at the Crowne Plaza in Warwick.
Jim and Mike H. played Precision, but Jim played 2/1 in club games. He lived in Deerfield, MA, and Mike H. lived in southern CT. So, they only played together at tournaments. I had played against them innumerable times.Jim and I had exchanged emails about bidding issues, and we had come to pretty good agreement about the convention card. Still, there were a few issues to be ironed out. So we agreed to meet at the hotel at 9:00 on Tuesday morning.
Judy and Sue.
Sue also wanted to attend the tournament, but, as usual, she did not get any partners until the last minute. On Monday evening she had arranged to play with her friend and long-time partner, Judy Cavagnaro in the Gold Rush pairs. Sue needed gold points to become a Life Master. When I went to bed she had not decided whether she would ride with me or take her own car. I planned to leave at 7:15.
Google Maps recommended taking the back roads to the Crowne Plaza. It took a little over an hour and 45 minutes, but I stopped at McDonald’s.
At 6:30 on Tuesday morning Sue informed me that we would ride together, but she wanted to take her car. Her plan was to provide for the possibility that she might want to come home early. When I asked how I was supposed to get home, she answered that she would drive to Warwick (a trip of at least an hour and forty-five minutes) to pick me up at 7PM on Friday after the meeting of the Executive Committee. I considered this to be ridiculous, but I was wise enough not to press that opinion.
At 7:03 Sue informed me that I should leave at 7:15 by myself. She would drive her own car. I decided not to stop at McDonald’s in Stafford. Instead I set as my destination on Google Maps the McDonald’s on Route 2 in Warwick. I picked up my sandwich there and arrived at the hotel at precisely 9AM.
Jim was already there, talking on his cellphone. His mother, who suffered from Alzheimer’s, was receiving memory care at a place very close to the Crowne Plaza. He was negotiating whether she needed a private nurse. I got a coffee and ate my breakfast.
At 9:30 we met our teammates, Mike and Susan. We had enough time to converse a little. Mike had a house in Rhode Island. Susan lived in Florida throughout the year.
For some reason the official schedule called the event in which we were playing the “Premier Knockout”. It was limited to players with 4,000 or less masterpoints4. Sixteen teams registered. The directors split it into two eight-team sections. Four of the eight teams in the top bracket had more total points than we did.
Jim and I played pretty well throughout the seven matches. We lost two close matches, including the last one to Abhi’s team, but our total of 91 victory points was much higher than that of any other team.
As in February I was allowed to choose our opponent in the semifinal on Wednesday from the third and fourth teams. This whole scene was eerily similar to what had occurred in Southbridge. On this occasion, however, we had blitzed the fourth-place team Mullin), and the other team included an extremely talented young player named Ethan Wood. It seemed like an easy call to pick Mullin.
Meanwhile Judy and Sue had done very well in the Gold Rush Pairs. They finished fourth out of thirty-six pairs and won 2.32 gold and 0.65 red masterpoints. Sue decided to accept the invitation from Sally Kirtley to play in the evening side game. Apparently she was having a great time and did not want it to end. Also, she seldom turned down an invitation to anything.
You pick up orders at that little red area.
I drove to KFC and picked up an eight-piece family meal. I ordered a large Diet Coke as well, but for some reason the person who took the order and got everything else right, did not include the drink. I had to pay $3.50 for a 10-oz. bottle at the hotel. We were also annoyed to discover that they had neglected to include any napkins or sporks. In my suitcase I discovered some napkins and silverware from a previous trip. Sue ate a chicken wing before the side game started.
While she was gone I ate supper and watched the ninth (penultimate) episode of the first season of Sneaky Pete on Freevee. I loved the show, but the plot was so complicated. I was dying of curiosity to find out the resolution in episode 10, but watching it on the hotel’s free Wi-Fi was almost intolerable. It kept timing out, and I needed to restart it.
After taking a shower I read a chapter of Holy Orders, the sixth of the quasi-mysteries written by Benjamin Black. Black’s style5 is exceptionally good. The plots are intricate, but they do not follow any of the traditional forms for crime fiction. The central character, an Irish pathologist named Quirke does not solve the mysteries. His friend, a police detective who is more Inspector Plodder than Sherlock Holmes, explains the situation at the end.
I went to sleep early. Although I was wearing my eye-mask and earplugs, I was still awakened when Sue returned to the room. I managed to get back to sleep, however, and I was well-rested in the morning.
We went to the Jefferson Diner for breakfast. I had a ham and Swiss omelette. It was good, and the home fries were better than they looked.
The Jefferson Diner.
The Mullin team consisted of a pair of ladies, Susan Mullin and Sheila Middleton, and two men, Steven Colman and Mark Sunderlin. Although Sheila, Steven, and Mark were all from Massachusetts, neither Jim nor I had previously played against any of them. They had the most points of any team. So, they must have been playing for a very long time in club games. We were not impressed by the ladies’ performance in the match in the previous day’s event. The two men were apparently long-time partners. They both lived on Cape Cod.
They opted to switch their chairs so that Jim and I played against the men. They announced that they were playing Precision. I had invented a defense against strong club systems. I called it WavaDONT. I had to explain it first to Jim and then to the opponents:
Overcalls of the 1♣ bid at the one and three-levels were natural—showing five and seven pieces respectively.
With a six-piece suit bid 1NT, which is a relay to 2♣ to be passed or corrected.
With a two-suited overcall bid the lower suit as in DONT.
With a very strong hand double.
Our opponents called the director, Tim Hill, to ask whether it was legal for us to use such a complicated (?) defense against their system in a game at “this level”. Tim said that he was “99.9 percent certain” that we could use whatever defense that we wanted. It turned out to be immaterial. In twenty-four hands they never opened 1♣!
The two guys seemed much better than the ladies. In the first half there were two consecutive swing hands. On the first one our teammates made 3NT. Our opponents went down in 4♠. In the other I went down in 3♠. At the other table our teammates did not defend well and let them make 4♠. In total we had a flimsy lead of one imp.
I thought that we had won the second half easily. One of our opponents had revoked on a vulnerable hand that he might have made or gone down one. However, in the first six hands we found ourselves down by six imps. It was a great relief when we won the last six by eleven. So, we won the match by six imps.
In the finals we played Ethan Wood’s team. His partner was not very good, and we easily won both halves. So, we won the premier Premier Knockout and 20.13 gold points. The Mullin team won third place over a team of guys from Maine.
Jim, Sue, and I decided to eat at the Crow’s Nest, a seafood place that was only a few minutes south of the hotel. Sue and Jim, both from New England, consumed some kind of water-dwelling insects. I tried “The Burger”. which was described in the menu as “1⁄2 lb of all-natural free-range beef topped with cheddar, lettuce, pickles, secret sauce, brioche bun, fries.” The secret sauce tasted a lot like the sauce on a Big Mac, which must have been the intent. The problem was that there was so much slippery stuff that the meat kept falling out the bottom of the buns, and when I did get a taste of meat, it was overwhelmed by the other ingredients.
All in all, we had a good time. After winning a knockout I probably would have had a good time if they served me dog food, and I got ptomaine poisoning.
The drive back to Route 1 featured a body of water on the right. We did not even notice it on the way there, but on the return trip the road was pretty severely flooded. The discussion in the car concerned what has the biggest effect on tides. I was even asked my opinion. As a native of Kansas I had none.
On Thursday morning I ate a piece of leftover chicken, and Sue consumed one of her spherical “crab cakes” for breakfast. I consumed one of the coffee pods in the Keurig and secreted one in my suitcase in hope that the cleaning person (who only came on Tuesday and Thursday)6 might refill the empty slots in the pod holder.
Steve Lister.
Sue had obtained a partner for Thursday’s Gold Rush Pairs game at the partnership desk. His name was Steve Lister. I found a photo of him that was taken at the 2019 event in Warwick when he won a couple if 299er pairs games.
I was not too sanguine about our chances in the Thursday-Friday Knockout, which had the same format as the one that we won. Our team had about 3,000 less points than our victorious foursome. Nevertheless, we were the fifth-seeded team in bracket #1 again. This time there were only seven teams per bracket. We therefore played six rounds of eight boards.
We did not do very well. We barely avoided last place. We got clobbered in the last two rounds by the team that won the event and the team that was in last place. I was slightly upset about the last result. Our teammates missed bidding two slams. On one they settled for a game and made seven. On the other they let the other team play in hearts.
The first of those hands was a comedy of errors at our table. The North-South team was Ulla and Michael. Ulla opened 1[suite x=’H’]. Michael bid 2NT to show a game-going hand with four pieces. Ulla rebid 3♠, which was supposed to show a singleton or void in spades—she actually had a doubleton. Michael cued the club suit; Ulla cued diamonds; Michael bid 4NT, asking for key cards. Ulla showed two of the five key cards (four aces and the king of trumps) without the queen. Michael bid 7♥ even though he knew—or at least should have known—that they were off a key card. If it was an ace, as certainly was likely, the contract was impossible. If it was a 50% play. In short, it was a terrible bid.
Ulla could not believe that he went to seven with only two key cards, but the one that they were missing was the Jim’s king of trumps, which could easily be finessed. So they made it. This was the first hand of the match. I knew that we were doomed. My play during the next five hands was uninspired.
So, on Friday we had to play in the Open Swiss or a pairs game. We decided to play in the Swiss.
Sue and I went out to eat with three people from the Northampton, MA, Yan Drabek, Rich McClure, and Allison Ryan. I really needed to get away from Jim O. for a while. He talks during every break between the hands, and I grew tired of listening to him. I was also down on Abhi and Paul after the last two rounds.
The parking lot was full when we visited The Shanty.
Our destination for supper was the Shanty, a small restaurant on Route 1 not very far south of the Crow’s Nest. It was another seafood place. We had two appetizers, yam fries and sweet soy chicken wings. The service was slow and Yan was very hungry. Everyone else liked them a lot. I thought that they were OK, but I would have preferred the wings without the sauce.
I ordered the baby back ribs, which were described as “honey glazed ribs, patatas bravas, corn, sriracha mayo, Parmesan, cilantro.” The last four were all mixed together and also covered with the glaze. I must say that this was the first time that I have ever been disappointed with the way that a restaurant prepared baby back ribs. I ate all the meat, but I barely touched the other stuff. I also had a beer.
The conversation, however, was great. I really perked up when Rich first asked about how to defend against Precision and then how to bid when the opponents play a Weak 1NT system. Everyone also laughed at my impression of Jim explaining things. He was a nice guy and a good player, but he just talked and talked. Yan, Allison, and Rich know him well; they all play in the Northampton Bridge Club.
The most amazing thing about this meal was that the other three participants seemed to have no idea how to split a check. I had to step in and do the arithmetic for them.
I went to sleep shortly after we arrived back at the hotel. I awakened at 3:30, and I never did get back to sleep. I finished up the chicken for breakfast. The rest of the day I stayed awake by imbibing caffeine.
Sue decided that she would not play on Friday. Steve L. was required to be home to celebrate his birthday. If he had been willing to play, she probably would have stayed. Her plan was to use the pool after all of the bridge players were busy playing and then check out of the hotel.
I woke up at 3:30 and never got back to sleep. This happened to me on a fairly regular basis. By the time of the first round I had been up for 6.5 hours. I had consumed plenty of caffeine in the interim, but I was still groggy in the first round. I failed to recognize a splinter and identified it as a weak bid. This resulted in a big swing that cost us the first match. I righted the ship after that shocking mistake.
We bumped around in the middle for most of the day, but we had a couple of big wins. We lost the last match on a hand on which I opened 1NT with a flat 15 and everyone passed. I went down one. Somehow our teammates lost 200 points even though neither side was vulnerable. I did not even ask how they did it.
I rushed off to the Executive Committee meeting with out checking our results. It turned out that we had 84 victory points, which was good enough for fourth in B and 2.66 gold points.
Hardly anyone was there when the Executive Committee meeting was schedule to begin. Someone decided that we should have food again, but we had to order from the sandwich menu. My Reuben sandwich was on the counter with a silver cover that bore my name on a tag. The French fries were surprisingly good. but the sandwich was cold. The sodas were brought in halfway through the meeting.
Curtis.
Curtis Barton, the president, called the meeting to order and, as usual, announce how fabulous everything was. He mentioned the fact that Mark Oettinger had resigned as vice-president, and he had appointed Sue Miguel as temporary vice-president.
Mark Aquino, the Regional Director, said that Bridge Base Online (BBO) was sold to a French company with no concern for the state of bridge. They were only interested in money. The ACBL’s contract runs out in 2025.
The table rate for youth players was set, as was a new rate for online NAP and GNT games. This was done to help boost the balance in the Grass Roots Fund.
I suggested that the Tournament Scheduling Committee should consider offering the Pro-Am game in the evening. After some cajoling I volunteered to manage it for the tournament scheduled for Southbridge in February of 20247.
I took a can of Diet Coke and consumed it on the drive home. I arrived at exactly 9 PM, and the miles-per-gallon read 40.1, but I have long suspected that it overstates the car’s actual mileage by about 5 percent.
The last tournament of the year, which was called “The Return of the Gala“, was held in Marlborough8, MA, from October 31 through November 5. The original Gala was held at the same site in May of 2022. I missed it because I was on the European cruise that was described here.
I planned on playing for five of the six days, but I had a very difficult time finding partners and teammates. I was fortunate that Eric Vogel agreed to play as my partner in the two knockouts held the first four days, but he could not play on Saturday. More than a month before the tournament started I submitted electronic forms to the partnership person, Denise Bahosh, for teammates for the knockouts and for a partner for Saturday. I had to pretend that I wanted to play in the open pairs on Saturday. If I could find a partner, I would try to convince him/her to switch to the Swiss.
The playing area was on the ground floor on the far right.
Sue Miguel had sent an email in early September that claimed that the hotel, a Best Western (BW) property called the Royal Plaza Hotel and Trade Center, was only recognizing the tournament rate until the end of September.9 So, I made reservations for one double room for four days.I planned to drive home after the Executive Committee meeting on Saturday evening. I had forgotten that there would be a meeting of the Board of Delegates on Sunday, and I was unaware that the Executive Committee meeting had been scheduled for Friday.
Denise tried to match Eric and me up with Alan Godes (introduced here) and an unknown teammate. I was somewhat reluctant to commit us to join up with them, but it turned out not to matter. Alan did not respond to my email for some time. In the interim Denise proposed that we play with Carol Seager and Michelle Blanchard (introduced here) in the first KO. I had played with them before and had a reasonably good experience. So, I agreed to teaming up, and so did they.
Meanwhile Alan wrote me to say that he had teammates for the Thursday-Friday KO, but he needed to find someone for the first one. I explained that we had just found teammates for that event. I don’t think that Alan ever found teammates.
Just before the tournament Denise informed me that she could not find a partner for me for Saturday. So, on the eve of the tournament I had big gaps in my dance card.
Sue could not find partners either. She wanted to attend the Board of Delegates meeting on Sunday, but it did not make much sense for her to drive up just to attend. It would be about a seventy-five-minute drive even on a Sunday morning.
On the morning of Tuesday, October 31, I set off in my Honda for Marlborough by myself. The drive was relatively easy. The only problem was that the first leg of the journey was due west on Route 190. In a few places the sun was directly in my eyes. I had my sunglasses on, but even so it was blinding. Still, even though I made my customary stop at McDonald’s in West Stafford, I made excellent time. I arrived at about 8:45, much earlier than I expected.
The only difficult part of the drive was finding the hotel. On I-495 the exit for the hotel was labeled Route 20 west. The street’s local name was Boston Post Road.
The hotel was located on a road that went north from the Post Road called “Royal Plaza Drive”, which was really more like a driveway. There was no street sign that I could see. Later I noticed a large “Best Western” sign, but on my first pass I was searching for a street sign, not a sign with five or six logos on it. Because the Post Road had a median I had to continue to the next stoplight and then make two U-turns to return to the spot where Google Maps had told me to turn.
I definitely did notice the sign for the Hampton Inn, which was located right on the Post Road. I definitely took mental not of the fact that the Hampton and a lot of other more modern hotels were quite close to the BW.
The road to the hotel had one striking feature—an oversized speed bump that was quite jarring if taken at more than 5 mph. The hotel’s parking lot was gigantic. It was mostly empty when I arrived, but at night a large number of big trucks parked there. I don’t know whether the hotel charged them for this privilege.
I parked on the right near the door to the exhibition center. Many of the people who were already there had on costumes. Gary Peterson (introduced here) had by far the most elaborate one. He was dressed as the King of Hearts, complete with crown and mace. One woman wore a long bathrobe; I think that she intended to be a geisha. I thought that all of the costumes seemed creepy. I had on my black trousers and shirt and my Halloween tie. The neck on my shirt must have shrunk. It had become too small for me. I was uncomfortable all day.
Sally Kirtley was wearing some kind of semi-costume, but what caught my attention was the fact that she had on her Tournament Manager badge. That reminded me that I had accidentally left my Goodwill pin and Executive Committee name tag at home. I remembered getting them out of my backpack. What I did not remember was that I had also put them back in the pack. Later I decided that I did not need to bring the pack.
When I arrived the playing area was very cold. For the first half hour or forty-five minutes there was no coffee. I sat by myself and shivered even though I was wearing the jacket that I had bought (and almost never needed) for my European cruise eighteen months earlier. A few people dropped by to say hello to me.
At about 9:30 I located Carol and Michelle. I expected Eric to be there at any minute. He was still missing ten minutes later, and, in fact, there were very few people around the table where they sold entries for the two knockout events. Carol gave me her credit card, and I used mine for Eric and me when I bought the entry. Our preliminary number was 102, which meant that only one other entry had been sold.
I had my phone in my hand to call Eric at about 9:50, but I saw him before I could find his name in the contacts. He reported that he had arrived early, and the hotel let him check in. So, this was my first clue that our group constituted the vast majority of the hotel’s guests.
Unused knockout enty.
I asked the director, David Metcalf, how many entries they had sold. He replied that four teams were in the top bracket and four in the 0-4,000. Carol insisted that we drop out and play in the pairs, and I agreed. Two of the original four teams played in the open KO and were given handicaps.
Eric and I won some points in both sessions of the open pairs, but we did not set the world on fire. There were about twenty-two tables in each session. None of the hands stood out for me.
I am not sure why so few people chose to play in the knockouts.
The lunch break was more than an hour. After I ate my roast beef sandwich and chips, I checked in and went to the room that I had been assigned, #263. I discovered when I opened my shaving kit that I had forgotten my toothbrush. I used one end of a Q-tip to paint my teeth with toothpaste. I also used a proxabrush and floss.
Eli had a beard in Marlborough.
I sent an email to Eli Jolley, who had filled out a card looking for teammates for the Thursday-Friday KO. He had 3,000 masterpoints, and his partner had 2,000. A few minutes later he replied that he would like to team up. I said that I would be around the partnership desk at 9:30 on Thursday morning, and many people would know me.
In the second session we played two hands against a couple who played the Polish Club, which has a three-way 1♣, Kris and Dorota Jarosz. I decided that we would play the defense that I had devised against what I called faux club systems. It involved using a 1♦ bid to make a two-suited overcall. We did well against them.
Sue Miguel kept interrupting the bridge to give awards for costumes. There were also gift cards given as door prizes. She must have used the word “fabulous” ten times. I was ready to puke.
Eric and I got points in both lackluster sessions. If I had had my druthers, I would have just driven home after we found out that there would be no KO.
When I got back to the room after the second session I phoned my wife Sue at home to tell her about the fiasco in the KO.
On Tuesday evening Eric, who is a vegetarian who sometimes eats fish, and I went out for supper. He wanted to try a place called Atlantic Poké. He tried to figure out how to get there from a map that was available near the welcome desk. We finally found it, but it was just a small place that seemed to specialize in takeout. The accent on the “e” made me think that it was probably sushi, the one thing that I have always refused to eat.
So, Eric said that the Longhorn Steakhouse was acceptable. I dialed it up on Google Maps, and we found it rather quickly in the corner of a strip mall. Eric had salmon, and I ate the baby back ribs. We talked about our careers. I learned that after Eric had been laid off from Pratt & Whitney he went to CPI and learned to program. He spent the rest of his career in IT at insurance companies.
I also learned that Eric had done quite a bit of work on Y2K. The part that he did sounded ugly indeed. He also mentioned that it was impossible to get Fortran programs converted to COBOL because they had different rounding mechanisms. He probably would have liked working at TSI, and I would have liked to have him.
I tried to watch an episode of The Bridge on my laptop, but I couldn’t get interested in it. I also tried to read from the book that I had picked up at the Hartford Bridge Club, Mexico Days by Robert Roper, but the light in the room was so dim that I gave up after about one page.
When I went to get into the shower the tub had water in it. I slipped and fell on my back on the floor of the bathroom. I was not seriously injured but I smashed my right hand against the baseboard. I put bacitracin on the small cut after the bleeding stopped. By the way, there was a handle outside of the tub, and I did grasp it as I entered the tub. Nevertheless, I could not stop the fall.
To get the water out of the tub I needed to shove a plastic Bic razor that I always brought for emergencies between the stopper and the lip of the drain.
I did not think much of my room. However, it did have a refrigerator into which I placed the two bottles of water that the desk clerk gave me when I checked in. There was also a microwave, but I did not use it. The bed was quite comfortable, and the heat worked without a problem.
Breakfast was free. I met Eric in the restaurant (which only served supper on Fridays and Saturdays) at 8:15 on Wednesday morning. They served pretty much the same thing every morning: scrambled eggs (plain and with something added), meat (sausage or bacon), French toast sticks with syrup, fruit, and yogurt. Juice and coffee were available from extremely old machines. The sausage that they served on Wednesday and Friday was much better than Thursday’s overcooked bacon. The French toast was much too chewy.
Afterwards we played with Michelle and Carol in the open Swiss. There were only twelve teams. In the first round I played 3NT two hands in a row. The first one was routine. On the second one I had eight tricks. There was also some potential for more in some suits. The problem was spades, where the dummy had only a doubleton, and I held Kx. Sure enough, the lead was a low spade. I played a card from dummy. Then the player on my right pulled two cards from her hand, the queen and ten of spades, and dropped them on the table. We called the director.
Tim Hill came to the table and explained that she could play either card. The other would be a “major penalty card”. She chose to play the queen. I scored my king. Now I only needed one trick. I crossed to the dummy in hearts and took a finesse in clubs. It lost, but I was allowed to tell the left-hand opponent not to lead a spade. In the end I was able to win ten tricks before they got their spades. If she had dropped the cards on the table, I could never have made it.
When we returned to our teammates’ table, I said that unfortunately we had probably used up all of our luck for the day in the first round. They thought that they had done badly, and they had, but the gain from my lucky 3NT game was enough for us to claim victory.
The celebration was short. We played against Mark Aquino’s team in the second round and got blitzed. That was the first of four consecutive blitzes that we endured. This was even worse than the performance in the Swiss at the NABC in Boston (described here).
I played none of the thirty-two hands in the four blitz rounds. One hand in the middle of the blitzkrieg deserved emphasis. I held KQJ10 and three little clubs, a singleton diamond, Ax in hearts and Kxx in spades. Eric opened 1♣! I wasted no time and bid 4♦, which asked him how many aces he had. His answer indicated all three! I thought for only a few seconds before bidding 6♣.
Eric had to play it. I could tell from the look on his face that it was going to be difficult, and it was. He won only my seven clubs, the three outside aces, and the ♠K. At the time I thought that it was due to an unlucky lay of the cards, but I should have known better.
Eric’s opening bid indicated that he had either three clubs or more clubs than diamonds. In any case he had four or fewer hearts and spades. Unless he had precisely one diamond and four in the other suits, he had less than 15 points. If he had had 15-17 points with a balanced hand, he would have bid 1NT. So, he was very unlikely to have either of the missing kings. I was essentially gambling that he had the ♠Q! It was possible, but not very likely.
I should have just responded 2♣ to set the trump suit. We would then bid stoppers up the line. When I was certain of stoppers in every suit, I should have signed off in thee lowest available notrump bid.
In the sixth and last round we played against Alan Godes’s team. The match ended in a tie. Somehow it seemed fitting.
At that point I considered it to have been an unspeakably bad tournament. It got a little better at supper, which we ate with Ben and Ginny Bishop. At the time Ben was the president of the HBC. One of Ben’s sons had recommended a restaurant called Welly’s in the neighboring town of Hudson.
I found a shortcut!
For some reason we took two cars. Ben knew where it was. I was confident that I had programmed Google Maps to report the directions to Welly’s Restaurant in Hudson (there was also a Welly’s in Marlborough).
Somehow I got the directions for Willy’s Steakhouse in Shrewsbury, MA. So I turned a fifteen-minute trip into one that took much more than half an hour. Ben and Ginny had to wait for us.
I don’t think that I spoiled the evening. I had a Reuben sandwich, which was pretty good. The stars of the meal from my perspective, however, were the tall glass of Guinness and the onion rings. The latter were both delicious and plentiful.
We got to learn a little about Ginny’s career in nursing. The rest of the evening was spent with Ben, Eric, and I swapping war stories about working with computers. They were both pretty impressed to learn that I had personally installed thirty-six AdDept systems.
Ben also told us about his two sons. They both had worked for the MITRE Corporation. I had never heard of a non-profit that worked with the federal government.
We found our way back to the hotel without any problem.
On Thursday morning I learned that Eli was a relatively young pro from Auburn, AL. I already knew his partner, Judy McNutt from western Massachusetts. She was wheelchair-bound.
Judy McNutt.
This time there were two brackets of eight teams in the 0-4,000 KO. We were the top-seeded team in the upper bracket. We won our first three matches rather easily. I decided to spend the break in my room resting and dining on the gifts that the lady at the front desk gave me when I checked in—a bag of chips, an energy bar, and water in a bottle. When I returned to the playing area I bought a can of Diet Coke.
Our streak continued after lunch We won the first two matches. At this point we had pretty much clinched a spot in the knockout on Friday. However, we were blitzed in the sixth round, which allowed the team that beat us to pull even with us. Both teams won blitzes in the last round. We were awarded first place based on the fractional victory point score that was in effect.
Eli asked me if I cared about whom we played. I told him that it was a difficult choice. The two teams, Page and Clay, were only one victory point apart, and we had defeated both of them in the Swiss by small margins. I picked to play the Page team because the other team seemed to me to have a stronger East-West pair. I hoped to protect Judy, who was definitely our weak link.
Eric and I ate supper with Donna Feir, the manager of the HBC, and Sally Kirtley. At my suggestion we went to Evviva, a casual Italian restaurant. Two HBC players, Tom Gerchman and Dan Finn were already seated nearby. They were going over the hands from the pairs game. I ordered the Bolognese (at Evviva they put the bowl in Bolognese) and a glass of Montepulciano.
Donna Feir.
The conversation at supper was not extremely memorable, but I enjoyed it. It was the first time in my fifteen years as a member of the HBC that I had been in a social situation with Donna. I did learn that the tournament in February would be the combination sectional and regional, and it would be held in Mansfield. The Presidential Regional had been assassinated. The tournament in Southbridge would be in April.
After we drove back to the hotel Donna and Sally played in the side game. I went to my room and watched part of the football game between TCU and Texas Tech. Texas Tech was ahead 20-7 when I turned it off at the half, and the Red Raiders held on for the victory.
I got the bright idea of dragging the pole lamp over to the side of the bed. I cocked the shade so that it produced enough light to read by. I read a chapter or so before I took a shower and then went to bed.
At 3:00 I awakened and spent an hour and spent about an hour working out the combinatorial probabilities of that slam hand that failed. I only went to sleep when I realized that it was almost impossible for Eric to have either missing king.
I wore an N95 mask the first three days. Less than 10 percent of the other players did so. However, the rigidity of the mask bothered the bridge of my nose, and I had deep gouges in the side of my face. Since I would only be at the same table as four others, I decided to leave it in room 263.
Mark Oettinger.
After breakfast on Friday I went over to the table occupied by Steve Ackerman and Sue Collinson from Vermont. I asked them if they knew what the backstory was for Mark Oettinger’s sudden and—to me, at least—shocking resignation. Steve said that Peter Marcus had called Mark and insisted that he should resign. Steve said that it was “pretty nasty”. Later that morning I met up with Joe Brouillard. I asked him if he knew what had happened. He said that he had been surprised by it and knew no details.
I thought back to an email that I had received from Sandy DeMartino asking me about Mark’s performance. I explained that he seemed OK to me, but my interaction with him had been limited by the fact that I was unable to attend three consecutive meetings of the Tournament Scheduling Committee, at which the strategy for recovery from the Pandemic was decided. I had then resigned from the committee because I was spending so much time on the HBC, the CBA, and this project.
Sandy DeMartino.
Sandy said that Peter Marcus had telephoned her and asked her to support Sue Miguel as the next president of D26. Sandy declined to do so. I think that this must have been before the call to Mark.
I found all of this to be deeply disconcerting. At the close of my conversation with Steve and Sue I asked them if they thought that I should make a stink about this at the Executive Committee meeting on Friday evening. Steve advised against it. Sue was silent.
We lost the match against the Page team. All of the swings in the first set were in the first six boards that Eric and I played. I did not think that we had played badly. We won the second set by eight, but that was not nearly enough.
I bought a salad, which was barely edible, and a Diet Coke for lunch. I ate by myself and had a hard time keeping the Oettinger affair out of my head.
I checked the cards on the partnership desk. I could scarcely believe that no one was looking for partners for Saturday’s open pairs game. I don’t know what I would have done if I had not canceled my hotel reservation.
The first set of the consolation game after lunch was easy to analyze. We did not bid three games that our opponents did. Two of those were my decisions. The games came home because on both hands Eric and I had a secondary fit in the diamond suit that, because of aggressive interference by the opponents, neither of us got a chance to show the other.
Wee came back strong again in the second set. However, we lost ten imps because Eric opened a flat hand with a 12-count, something that I would never do. I had nineteen points. I responded 2NT, which for us showed 12-14 or 18-19 points. Eric bid 3NT, which indicated that he had no short suits. I bid 3NT, which went down. If Eric had had the thirteen points that I expected, I would have made the bid, and we would have won the match. If he had opened a minor with the hand that he had, we would have fallen a few imps short.
I was pretty sure that I had ordered a roast beef sandwich for the box lunch that the hotel provided for the Executive Committee meeting. However, there was nothing but turkey and tuna. I certainly did not order tuna. So I took a turkey sandwich that had a lot of dry meat and bread. I can’t complain. An apple and a bag of chips were also provided.
Mark Aquino.
The main topic of conversation was whether we should worry about scheduling regionals the same weekend as the regional in Lancaster, PA. Mark Aquino said that he had gotten an earful from the president of District 24. Peter Marcus and Sue Miguel were adamant that the “500-mile rule” that D24 cited did not exist. Evidently they hoped to draw more pros from New York City.
The schedule for the tournament in Southbridge February, which because it was near the Super Bowl, would have a football theme. I didn’t plan to go unless someone really wanted to play with me. I would not be eligible for the regional events, and the sectional events did not include any bracketed events. Maybe they will change that.
The meeting closed with a long lecture by Sue Miguel about how we all needed to get off of our butts and to participate in her many programs to recruit people to rejoin the ACBL and play in our tournaments. I found much of this offensive and wrong-headed, but she and Peter will not brook any opposition.
I am also convinced that the basic analysis is wrong. To me the problem was not the Pandemic so much as the ACBL’s reliance on online bridge as a source of money. Maybe it was necessary for the ACBL to survive, but it has now ruined some of the tools that we had used to put on attractive tournaments that made money. The current D25 administration has abandoned most of the aspects that I judged made the events compelling. No one seemed to want to hear this. Instead we have been treating our players like kids in junior high. Costume contests, door prizes, unsharpened pencils with “Day of the dead” figures on them: give me a break! All of the incentives were provided to new players. I saw no effort at transitioning anyone into the games that the district sponsors.
Also, I was supposed to represent Connecticut. There have been no regional tournaments in Connecticut since 2021, and none have been planned. We were told that there were no hotels. Is that possible?
I came away from the meeting with a very bleak outlook. For ten years I have loved to attend regional tournaments. At this point I could barely tolerated them, and they were expensive.
The drive back to Enfield was uneventful. The Honda entered the garage at 9 p.m.
1. Until 2016 there had been an Individual Regional in Newton, MA. It was discontinued because it was unprofitable. My report from the last such event was posted here.
2. The Red Lion was the last name of the hotel in Cromwell, CT, that hosted District 25’s regional tournament in February. In 2020—just days before the Presidential Regional—the state of CT closed down the hotel for failure to pay taxes. It never reopened. The tournament was moved to the Sturbridge Host for that one year.
3. Precision is a bidding system in which the strongest opening bid is at the lowest level—1♣. The Wikipedia article about it is here.
4. I had played in the previous 0-4000 Knockout at least five years earlier. It was a fiasco. Only five teams participated. We played all day in two five-way sessions to eliminate one team. One team had much less experience than the other four; they did not do well. Our team lost in the semifinals and was relegated to the Single-session Swiss.
5. Benjamin Black was the pen name assumed by award-winning novelist John Banville when he began writing genre fiction late in his career.
6. On my previous two visits to this hotel in 2022 no cleaning service was provided at all.
7. I learned months later that there would not be a tournament in Southbridge in 2022. This is explained in the Marlborough section.
8. The name of the Massachusetts town is officially Marlborough. There is a “hamlet” named Marlboro. The town in New Jersey with the same name shortened it to eliminate the “ugh” at the end, but the one in Massachusetts did not. Nevertheless, the highway signs mostly use the short version.
9. The hotel was not actually filled to anything approaching its capacity. I had to wonder it the hotel really enforced or even announced this policy.
People have often asked me whether I was retired, and, if so, for how long. I have usually told them that I never exactly decided to retire. In 2014, however, TSI’s clients made it clear to me that it was time for me to quit.
That year was definitely a turning point in my own life. I did not rate the events and decisions of the early months of that year as a genuine crisis—unlike the four others that have been detailed in this project. During the previous several years I had seen the trends developing, I had explored every alternative that I could think of, and my financial position was good, at least in comparison with its state before the late nineties.
By late 2013 Denise Bessette, my partner, had moved from Stafford, CT, to Cape Cod. She was working from home with occasional trips to East Windsor. We could communicate by email, telephone, or through messaging on the AS/400. During this period I was 65 years old; Denise was ten years younger.
The cause: The precipitating event was a letter received in late 2013 from one of our contacts at Dick’s Sporting Goods1, a long-time user of both AdDept and AxN. I cannot find a copy of the letter, but it was basically an announcement that Dick’s had contracted with a media buying service to schedule and purchase its newspaper ads.
Other AdDept users had previously made similar decisions.2 At RadioShack (discussed in detail here) the decision coincided with dropping the use of the AdDept system entirely. The advertising department there used it to place, manage, and pay for advertising in hundreds of papers, but it never used many of the other modules. Nevertheless, one of the employees most closely involved confided to me a few months after the outsourcing that she thought that they might have made a mistake.
A few years later Belk (described here) outsourced its newspaper buying. Unlike RadioShack, Belk by that time was using AdDept for a very large number of tasks besides scheduling and purchasing newspaper ads. Denise Podavini, the financial manager for advertising, never considered dropping AdDept. Moreover, when I explained to her that TSI would be losing a large source of revenue from Belk’s newspapers that had subscribed to AxN3, she voluntarily authorized TSI to increase the maintenance charge to cover the difference. That reaction astounded me.
By 2013 most of TSI’s department store clients had been absorbed by Macy’s, which had then consolidated into one office in New York City. At that point that office was using neither AdDept not AxN. Dick’s outsourcing would have little effect on the income from AdDept. It might actually have given us a custom programming assignment or two. However, it would certainly mean the loss of all the revenue from Dick’s papers that had subscribed to AxN. There were over a hundred of them, and losing them would cost us thousands of dollars every month.
When we received the news from Dick’s my immediate evaluation was that this was the death knell for TSI. Denise was quite surprised at my reaction. We had worked together for thirty years, many of which were quite lean, and she had never seen me give up when the company faced a challenge. She spent a week or two manipulating possible projections on spreadsheets, but she finally came to the same conclusion that I had.
The plan: Denise and I met several times after working hours or out of the office in order to come up with a plan that treated our employees, Jason Dean and Ashley Elliott, our remaining clients, our vendors, and ourselves fairly. We began by making a list of things that we certainly needed to resolve:
A termination date for AxN and support for AdDept.
A plan for the employees.
Taxes and other governmental issues.
Our lease for 7B Pasco Dr.
Letters to AdDept clients.
Notifications to vendors.
Disposition of assets.
We scheduled an appointment with our accountant, Tom Rathbun. As it happened, he was planning to retire. So, our news pretty much coincided with his plans. He provided us with a list of items that we needed to do to assure that we fulfilled our obligations to the government. We decided to terminate AxN and software support for the AdDept product on July 31. That would provide four months to whittle down the accounts receivable and accounts payable for the final closing of the books on November 30, 2014.
The employees: Even before we met with Tom, Denise and I had decided to let the employees work until March 31 or to terminate as of January 31 and receive a four-week severance package. They both took the severance option. Denise had expected both of them to stay, but I was not too surprised when they resigned. I was amenable to either option. The severance option was actually a little better for TSI. We saved money on payroll, and it offered an immediate opportunity to sell more of the office equipment sooner.
We wrote letters of recommendation for both employees. Here is the one that Denise wrote for Jason Dean:
To Whom It May Concern,
TSI Tailored Systems, Inc., is a small company that has provided intricate and extensive software systems to businesses large and small since 1980. Jason Dean joined our staff on October 15, 2007 as a programmer analyst and quickly became an integral member of our programming and support team. In 2010 he was promoted to lead programmer analyst. Jason worked on the development of new systems and the modification of existing systems in free-form RPGLE, SQL, BASIC and CL on IBM midrange business systems. Development was focused on a comprehensive data base system for retail advertising clients. His responsibilities also included program testing and documentation, client support, and a myriad of in-house support tasks.
Jason’s performance on the job has been uniformly excellent. He is well-organized and has extremely high standards for the quality of work produced. You can depend on him to consistently deliver sophisticated applications that meet those standards, and within or well in advance of project deadlines. He quickly and easily comprehends new strategies and technologies. He is an outstanding quality control tester. His methods steadily test both the functionality and logic of the program with robust data sets. His diligence has called out a number of subtle issues during the development cycle. Jason also had the opportunity to train and impart those standards on a new programmer, the results of which were outstanding.
Jason’s ability to handle client support is impressive. He is very adept at posing the necessary questions to extract information required to resolve client issues. He consistently maintains a positive, professional and helpful attitude even when dealing with a difficult caller. He won consistent praise from our clients.
Jason’s termination had nothing to do with his job performance. Business conditions necessitated that we take steps to close the business.
I unhesitatingly and without qualification recommend Jason Dean for any similar position. I would be very happy to talk with any prospective employer about his work at TSI. I can be reached at Denise_Bessette@cox.net or 860 386-0700 (through July 31, 2014) or 508 760-2847 (home).
The letter that I wrote for Ashley was posted here.
The clients: I composed a short letter to the AdDept clients and mailed it on February 28, 2024, at which point I was the only person left in the office. Here is the text:
Denise Bessette and I have worked together for almost three decades. During this time we have taken great pride in our ability to provide first-class software and service to our clients at a reasonable price and first-class treatment of our employees and vendors. We have changed the business radically a few times to respond to various circumstances, but we have never sacrificed our basic principles.
Recent events now necessitate another change, one that we definitely regret. Two factors have made it impossible for us to continue doing business in the way that we have in the past. The first is the consolidation of the retail business. In one case thirteen of our installations collapsed into one and then, ultimately, none. The second is the trend toward outsourcing. The latter has led to the collapse of our Internet insertion-order business, on which we have come to rely. We were already running a very lean operation. There is nothing left to cut.
Therefore, we both feel that we have no choice but to shut down TSI as of July 31, 2014. We will do our best to provide the very best support of the AdDept system’s day-to-day operations through that date and even implement whatever programming changes are required on the same basis that we always have. We are definitely willing to act as consultants to help design a transitional process and to fill whatever other roles you feel are appropriate. If you wish to use AdDept beyond the above date, you are, of course, free to do so, and if you want one of us to provide some kind of support, it may be possible to make arrangements on an individual basis.
We both think that TSI has had a great run. We wish that it could continue forever because we really have enjoyed working with our clients to provide a system that provided them with what they needed to prosper.
Best wishes for the future.
As far as I know, no one asked for help designing a transition process. Some users may well have asked Denise for help. I have occasionally wondered how they coped with the situation.
Hundreds of papers received the orders for ads like these through AdDept and AxN.
After receiving the letter someone from Dick’s called us to assure us that they had not intended to drop the AdDept system. We explained that the problem was not AdDept; it was the imminent loss of revenue from the many newspapers that had subscribed to AxN. Evidently no one at Dick’s had ever considered this ramification.
I have no information about how long any of the companies that were still using AdDept in 2014 continued to use it after July 31.
I did not write to any of the newspapers, but I did stop billing them for the subscriptions to AxN after July 31. I was still receiving checks from a few of them through November. At that point I wrote off everything that was outstanding.
The lease: We had arranged with our landlord, Rene Dupuis (introduced here), to stay in his company’s building until July 31. Because a lot of equipment and furniture remained in the office in the middle of July, I asked Rene if we (i.e., I) could stay one more month. He said that because TSI had been an ideal tenant for such a long time, he was happy to accommodate us. Our section of the building was empty by August 31.
During the last month or two Rene brought one or two people up to TSI’s office to examine the property. I do not remember the name of the company that ended up renting it, but the lease was signed while I was still working there.The company even purchased TSI’s antiquated telephone system for $500.
Tax issues: TSI had been paying sales or use taxes to several jurisdictions. I found a copy of the Letter of Good Standing signed by a machine for Deborah Chandler, the Tax Collection Supervisor of the Compliance Support Unit. It stated that TSI owed the state of Connecticut nothing.
I also found a copy of a letter that I wrote to the state of Mississippi that stated that we had done no business there and that TSI was closing. No one replied to the letter.
I was not able to follow all of the dealings with the IRS, but in June of 2015 I definitely received two checks with income tax refunds for payments that TSI had previously made.
Tom provided me with all of the forms that I needed to file with state and federal agencies. None of them were difficult or time-consuming.
Furniture and equipment. I wore many hats in my time working at TSI. The most ill-fitting was probably the last one: used furniture salesman. I took photos of everything and placed ads on Craig’s List. To my great surprise I rapidly disposed of nearly everything. I probably should have charged more, but we had bought almost all of it second-hand many years earlier.
I found a list of the major items that I sold and their prices:
The desk in my office with one of the phone units.
Item
Price
Conference table
80
Black cabinet
50
Kitchen table, chairs
80
Three cabinets
133
Sales office desk
25
Twelve side chairs
125
Four trash cans
2
Cabinet
40
Black desk
25
Cubicles
100
Denise’s desk
25
Phone system
500
4-drawer cabinet
125
Denise’s desk.
The biggest coup, aside from the sale of the telephone system, was the fact that I was able to get rid of the five-foot high4 dividers that were used to form cubicles. I was thrilled when a man whose wife (or maybe mother) was opening a dance studio in Windsor Locks almost directly across the Connecticut River from TSI’s office in East Windsor offered me $150 for all of the hardware. On a Saturday he drove a pickup towing a very long and flat trailer to the office. He and another fellow came upstairs, disassembled the cubicles, carried the individual sections down the stairs, and strapped them to the trailer. He thought that he got a bargain. I was afraid that I would end up needing to pay someone to take the dividers away.
The total that I received was $1,310, which I split with Denise.
I also remember giving out two very large plants to one of the guys who purchased the trash cans and some other mundane things. He took the plants that Eileen Sheehan-Willett had nursed from near-fatal neglect to monstrosities and put them in his truck. He was thoughtful enough to wait until he was out of sight to throw out the plants and save the pots.
I found the following notes in an Excel spreadsheet called equipment.xls:
The 515 server was sold to Saks Inc. for $2500 on 7/31/14.
The 270 server, color printer, Dell PC, scanner, and backup hub were taken by Mike on 7/31/14. The 270 will be scrapped when the company is closed. It has no market value.
The black & white laser printer was taken by Denise on 7/31/14.
Fax machine and copier were donated to a local church on 7/31/14.
Two dot matrix printers with no market value were donated to the New England Bridge Conference on 8/31/14.
All other equipment was scrapped on or about 7/31/14.
The 270 and 515 were iSeries (i.e., AS/400) models. The 270 and the other equipment were transported to our house at the end of August (not July) in a truck that my wife Sue borrowed from her friend and bridge partner, Jan Bailey.5 The equipment resided in my office for a few months until TSI’s books were closed, and I was pretty sure that I would not need the server. It, the backup hub, a twinax display, and a snake’s nest of cables have rested peacefully in the basement and are still there in 2024. The color printer, which supported two-sided printing, the scanner, and the PC lasted for quite a few years before they were scrapped or recycled somewhere.
A few other things made their way to our house. The kitchen at 7B had a microwave and a small refrigerator. The former is still in use in 2024. The latter was given to David Basch, the grandson of another of Sue’s bridge partners, in exchange for doing the heavy lifting in the move. A small shelf and a floor-to-ceiling bookcase now live in my office at the house in Enfield. A good many smaller items also made the journey back to Enfield.
The largest item that I neither sold nor brought back to Enfield was the Uninterruptible Power Supplu (UPS). The UPS was a large battery with outlets for several power cables. Our AS/400 and a few other devices were attached to it. The UPS could provide enough electricity to last for a few hours.
Power failures are not unknown in Connecticut. Denise and I discussed purchasing a generator, but we could never justify the expense. We only experienced a couple of power failures in the nearly fourteen years that TSI’s headquarters was in East Windsor, and the UPS was sufficient to to get us through them.
The UPS was very heavy. I carried it out to my car and transported it to a nearby dumpster. It was all that I could do to lift it to shoulder height and drop it in.
The one-man show: From February through August I drove into East Windsor every morning. Every evening I drove back to Enfield. When I arrived at work I checked to make sure that all the equipment was working. I encountered absolutely no hardware problems. Once a month I sent out invoices for software support and for AxN subscriptions. I usually ate lunch in the office by myself.
The highlight of the day was when the mail came. If there were any checks, I processed them in our home-grown accounts receivable system and then deposited them in the bank. I was often amazed that newspapers that I was fairly certain were no longer using AxN continued to pay for the service. I attributed this to the fact that so many newspapers had outsourced their processing of accounts payable to an outside service. TSI’s bills seemed to slip through the cracks of the approval process.
I spent most of the rest of my days sitting at the PC. I already had a pretty good command of HTML, JavaScript, php and MySQL. I did a lot of work on the NEBridge.org website, and it was also during this period that I got the idea of maintaining a database of ACBL members who resided in District 25 (New England). Allan Clamage (introduced here), who served as the editor of the website, told me how to download roster files from the ACBL and set it up so that I had the authority to do so. The details of the database are described here.
Don’t ask for Ben 9 and B&N.
The other major project that I worked on was my historical novel about Pope Benedict IX. The story of its genesis and why it was posted on Wavada.org but was never at Barnes & Noble is described in some detail here.
In some ways I wished that I had been a history major and gotten a PhD. Then I probably would have found someone with whom I could discuss my ideas about eleventh-century papal politics. On the other hand, I should remember that I only became interested in the popes in the twenty-first century, and I finished grad school in the seventies. Moreover, my interest in the eleventh century was a byproduct of a rather random introduction to a somewhat obscure ninth-century pope named Formosus.
I did not take a vacation in 2014, but I did go to quite a few bridge tournaments. This was the period when I implemented a system of posting photographs of winners of regional events on NEBridge.org webpages. I called those pages “Winners Boards” because the background that I used looked like boards. I kept that feature up through 2021.
At about the same time I also began sending emails promoting the regional tournaments in New England. At first I composed the emails myself and sent them through my Wavada.org account. When I got blacklisted as a spammer, Bob Bertoni came to my rescue. That harrowing situation was described here.
The regional tournaments in 2014 were the first to include meetings of a committee that was known as “The B’s Needs”. It was initially chaired by Ausra Geaski, the president of the district. I attended every meeting.
The initial purpose of the committee was to recommend ways to make the tournaments more enjoyable for Flight B players, those with too many points to play in the “Gold Rush” events that were limited to less than 750 masterpoints. These people found themselves up against people with many thousands of points and years of experience. It was not generally a pleasant experience.
Over the next few years the committee produced a large number of suggestions for making the tournaments more attractive to B players and to everyone else. Many of them were implemented, and there is very little doubt that they had, for the most part, a profoundly positive effect on the tournaments. I took great pride in what we did as a group and what I personally implemented. This activity provided a purpose to my life at a time when I really needed one. It made me feel that I was using my time and skills to make life more enjoyable for people who shared one of my principal interests. Most of my contributions were cast aside done in the post-Pandemic environment, and it saddens me greatly.
I found some materials about this committee. I have posted Ausra’s minutes of the meetings in Newton, MA, in January (here), Cromwell, CT, in February (here), and Nashua, NH, in September (here). I have also posted here the notes that Allan wrote up about the groups first few ideas.
The version with a possible career in mining was the best.
While I was occupied with closing down TSI Sue had knee-replacement surgery on both legs. Afterwards she spent several days getting rehabilitated at Suffield House. I went to see her every evening. On one evening my friend Tom Corcoran joined us, and we played a game of Careers. Sue had to remind me of this event while I was in the process of writing this entry.
September.through December: For the last three months I ran what was left of TSI from my office at the house. I still received payments from newspapers almost right up to when I closed the books for good at the end of November.
I still had some communications with Tom Rathbun in December of 2014, but after that TSI has been nothing but a source of incredible memories. The process of closing it down was somewhat complicated, but I don’t remember making any serious mistakes.
1. Details of the installations at Dick’s Sporting Goods have been posted here.
2. I am not sure why these companies made the decisions. It is possible that the media buying services claimed that the fact that they represented several large advertisers would give them more clout in negotiating with newspapers. They may also have been able to claim more expertise in choosing between papers in the few markets that had more than one.
3. In theory it would have been possible for TSI to construct an interface that could be used by media buying services. We had written many interfaces to both send and receive records in other modules. However, the information that AxN required from AdDept contained four different types of records: headers for ads, special instructions at the header level, individual ads, and special instructions for individual ads. Could we persuade the buying service to send records in that format? I considered it unlikely in the extreme even if we did not charge them for using the service. Even if they were persuaded, we would have had to devise foolproof ways of dealing with errors in their files. Moreover, the process of fixing errors would need to be very efficient. Time could be of the essence. It appeared to me to be a nightmarish situation.
4. I am pretty sure about the height because I remember being just barely able to kick my right foot up and rest my ankle on the top of one to stretch my quads before running.
5. Jan Bailey, Ginny Basch, and Sue were regular participants in an unsanctioned bridge game that was held on Thursday evenings in Somers.
TSI’s first, last, and best programmer was Denise Bessette. The beginnings of her career at TSI are documented here. At some point in the second half of the eighties she decided to finish her undergraduate degree in economics and mathematics at Smith College in Northampton, MA, and then get a masters degree in econ at Trinity College in Hartford. She lived in Stafford, which is forty-two miles from Smith and thirty-two miles from Trinity. She commuted to both schools. During this lengthy period Denise continued to work part-time at TSI. She also raised her son Chris. Frankly, I don’t know how she did it. She never seemed burnt out or exhausted.
After she graduated she returned to work full time. At that time I named her vice-president of application development. I also arranged that Denise could share a portion of Sue’s office. At the time I did not think that there was much more that I could do. The layout of our office in Enfield (described here) provided for only two offices. Sue had the corner office. The other one was used by our salesmen. I worked in the computer room.
This arrangement seemed to work fairly well for a while. In 1994, because of TSI’s “second crisis” (described here), Denise was able to establish herself in that office. A few years later Denise decided that she needed to try to work at a company in which she had more control over her situation. This prompted TSI’s “third crisis”, which is described here.
After that situation was very pleasantly resolved, Denise and I worked productively as partners until the company was dissolved in 2014. She was in charge of getting the programming and support done and hiring the technical staff. She also continued to handle the payroll. The administrative and sales people reported to me. I continued to do the sales calls, demos, installations, and training. I also spent countless hours researching alternative approaches to our way of doing business.
After TSI moved its office to East Windsor and installed a network with a connections to the Internet, Denise handled all phases of it and worked with our clients to establish and maintain access to their computer systems. I was more than happy to let her deal with those issues.
She also managed the people who cleaned the office and a few other similar functions.
Memories: Denise caught on to my style of programming faster than any other coder that we hired. I was somewhat upset when she went part-time to be able to finish college. The silver lining was that it was unlikely that she would quit before she got her degree, or as it turned out, degrees.
In the eighties Denise sometimes brought her son Christopher into the office. She stashed him in the supply closet. No, she did not shut the door. He seemed to be content with whatever she gave him to play with there.
I remember that on one occasion Denise invited Sue and me to supper at the house in Stafford where she lived with her husband Ray for supper. It was a very nice house with a deck. The heating was provided by one or two stoves that burned wood chips. I had never seen such a thing.
That was the only time that we visited them. If you are wondering whether we reciprocated the invitation, the answer is no. I am not sure why, but we almost never invited anyone over to any of our residences in Connecticut. We probably were still living in Rockville.
I played golf with Ray and his dad a few times. They liked to play at Grassmere, a short public course in Enfield with only nine holes. I seem to remember that one hole had a huge tree right in front of the green. If you did not hit your drive far enough, your only shot to the green was to try to hit a wedge or nine-iron over the tree.
When we hired Denise she was a smoker. In the late eighties she quit cold turkey at about the same time that Sue, Patti Corcoran, and my dad also quit. I don’t remember her getting irritable or fat during the drying out period.
On one occasion her kitchen sink got backed up because Denise poured instant mashed potatoes down it. I bought her a box of instant mashed potatoes as a memento. Later I kicked a dent in one of our cabinets when I got upset at a client. She bought me an inflatable Fred Flintstone to punch when I got angry. It is still in the basement in 2023, but I haven’t tried to inflate it in a few decades.
Denise knew that I read quite a bit. She was taken aback when I casually remarked that I did not enjoy reading female authors, especially ones in the science fiction or fantasy genres.1 On her recommendations I read several Anne Tyler books. They were all fairly good, but I had to admit that Breathing Lessons was close to a masterpiece.
I was always envious of Denise’s cars—a sporty Mazda when she started working for us and a string of BMW’s thereafter. When in 2007 I bought my sapphire blue Honda Accord coupe, she said, “That sure doesn’t look like my grandmother’s Honda!”
She was almost never ill in the thirty years that I worked with her. Then again, neither was I. I remember that she got an infection from inner-tubing on the Farmington River on one of TSI’s summer outings. We never tried that again.
Denise and I enjoyed a very productive trip together when we attended the IBM PartnerWorld convention in San Diego in 2000. The details are described here.
Denise drank mostly tea and Diet Coke in cans.2 She ordinarily just dipped the teabags in the hot water once or twice. I’ve never seen such a weak beverage. Her favorite was Earl Grey. I purloined for her envelopes of tea from the hotels at which I stayed. She seldom took a lunch break; she just grazed on what she brought with her.
At some point in the nineties Sue Comparetto, Denise, and I attended a performance of Carmen at the Bushnell Theater in Hartford. We all enjoyed the opera well enough, but I was disappointed that, as usual, Sue was late and so we missed the talk that was presented before the show.
Several years later Denise and I spent an hour or two at the Wadsworth Atheneum in Hartford. She wanted to show me some impressionist paintings. They did nothing for me. I am a Philistine when it comes to art.
Denise was afraid of escalators. She avoided them if possible. If not, she was very tentative. She did not like the moving sidewalks at airports, either.
When Christopher was in high school Denise told me that his best friend was a girl in his class. She alleged that they were just friends. Although this sounded preposterous to me, I kept my mouth shut.
Competition.
I remember when Christopher graduated from high school and was in the process of selecting a college. Denise wanted him to go to a good school in New England. He wanted to go to Penn State. I advised her to tell him that he would have a better chance with the girls at a local school. At PSU half of the male students were linebackers on the football team. I doubt that she took my sagacious advice. He became a Nittany Lion.
She especially did not like it when Christopher joined a fraternity in State College, but he somehow survived the experience, and Denise is now a grandma.
Their cottage was much smaller and a few blocks from the Sound.
Denise loved bodies of water—oceans, lakes, ponds, rivers, anything. She was always happier when she was close enough to experience a body of water through any sense. For years she and her husband Ray had a cottage in Old Saybrook near the Long Island Sound. Several times they took vacations in Aruba.
In 2013 Denise and Ray sold both their house in Stafford and the cottage and moved to Cape Cod. I saw her only a few times in the last year that we worked together and never since.
Business Relationship: For the most part Denise and I had a very productive relationship. Largely it was a case of staying out of each other’s way and (after I made her a partner in 1997) coming together in November and December to evaluate progress and distribute bonuses.
A blog entry about the agendas for the periodic meetings that the two of us enjoyed from 2001 through 2006 has been posted here.
Denise provided some needed organization and discipline to TSI’s approach to programming. My “cowboy coder” philosophy dictated that when I was at a client’s site, and someone complained about a problem, I would immediately investigate it. I often was able to fix it on the spot within a few minutes. This often made me a hero at the client’s office, but a pain back at TSI. It was not easy to isolate all of the things that I had changed, bring them back to the office in an orderly manner, and integrate them into the master copy of the system without disrupting processes used by other clients. Keep in mind that I installed thirty-six AdDept systems, and they were all running the same code.
I eventually had to refrain from addressing any problems at a client’s site. I documented them but did not change the code. … All right, I’ll fess up. Sometimes I could not keep myself from making changes that I was 100 percent certain would not interfere with what was being done at the office. Denise was not a bit happy when I did this. Perhaps we were fortunate that eventually our clients lost the willingness to pay for me to travel to visit them.
The only other point of contention between Denise and me involved research. Both of us knew that the platform on which we had built AdDept–BASIC programs on the AS/400–was considered obsolete by many people in the world of data processing. In most cases these people had veto power over a purchase of our system. It was generally a waste of time to try to persuade them that their evaluation was erroneous. They were hired as experts. We were just potential vendors.
Denise and I agreed that the ideal solution would be to move the whole system to the Internet to avoid the standards that were being established by IT departments. This approach is now called Cloud Computing. However, we were never satisfied that we could do it without man-years of work and considerable expense.
If there was no pathway to the cloud-based approach, the issue was whether the problem was BASIC or the AS/400. I thought that we should investigate the programming languages that coders were using on platforms outside of IBM. At that time the most popular languages were C and C++. C was somewhat similar in structure to BASIC. C++ was its object-oriented version. I spent some time researching the IBM version of C and concluded that a transition to C was possible but unquestionably difficult.
For reasons that I never understood Denise was quite upset at me for spending any time investigating this possibility. I had absolutely no intention of asking her to convert the programs. I was just trying to see whether it was a possibility.
The other side of this coin was Denise’s advocacy of converting all of our BASIC programs to a version of RPG, a language that was popular on the AS/400 but nowhere else, dubbed ILE.3 I never understood the reason for this, but it kept the programmers busy after the requests for programming began to dry up. So, for the most part I kept my opinions to myself.
After Denise moved to the Cape she only came into the office a few times a month. She was in rather constant communication by telephone with Jason Dean, who, at that point, was our only programmer. I liked it a lot better when Denise was in the office all of the time, but my philosophy had always been to take advantage of whatever time she could give me.
1. I need to explain this. I have no doubt that women can write as well as men by virtually any measure. In 2023 (as this is being written) they definitely dominate the publishing industry. However, I contend that women have a basic fantasy about being rescued, and men have one about being heroic. I contend that this is not cultural but innate. Nature, not nurture.
I find that reading about the latter fantasies more interesting than the former. Is that a crime? I have never like a science fiction or fantasy book by a female author. Several times I got suspicious in the middle of one in which the author used initials or a pseudonym and looked up the author used initials or a pseudonym. After looking the author up and discovering the secret I stopped reading. Before you ask, I have never read a single word of the Harry Potter books.
2. I always thought that cola from plastic bottles tasted a little better. For some reason the two liter bottles are always cheaper and usually on sale somewhere. I like both Diet Pepsi and Diet Coke equally. I always have bought whichever one was cheaper. After the business closed I switched to the caffeine-free versions.
3A 220-page document from IBM that aims to show why ILE is a superior approach can be viewed here.
My recollection of many of the events portrayed below was fuzzy. I was not even certain of the year (1998) or the time of year (autumn) until I found a dated document. Lacking a good way of pinning down the details, I needed to guess at or be vague about some things.
Background: For me the period from 1995 through 1999 was the busiest, most exciting, and most stressful of any that I spent working for TSI. It was also the most potentially terrifying period. Our marketing director, Doug Pease1, had hit the mother lode and put us in a position to dominate the market on which I had decided to focus our attention back in the late eighties.
Most large retailers, especially department stores, were organized into divisions, and each division was responsible for its own advertising. So, when a large retail organization decided to name AdDept as the preferred system for advertising, we would usually install a system at each division. In 1998 the May Company,2 which at the time had seven department store divisions, had already endorsed AdDept. Doug had also negotiated installations for the three divisions of the Tandy Corporation3 and he convinced the people at Proffitt’s4 Marketing Group (PMG) to purchase systems for six of their divisions. In addition to these, Doug had also made headway at several other potential clients such as Elde- Beerman, Gottschalks, and Macy’s West.
In short, TSI’s business was finally booming. The challenge was no longer whether the company could generate enough income to meet the next payroll. The question—and it was a very serious one—was whether we could meet our commitments to all of these new installations, almost all of which required significant custom programming.
There were a few other issues as well. The twenty-first century was approaching. AdDept had been made Y2K-compliant from the outset. We also had produced a version of the GrandAd system for the AS/400 that would work in the twenty-first century. We needed to convert all of the software that we used in TSI’s office as well. These undertakings were labor-intensive and required extensive testing. The details of those efforts are described here.
The company therefore faced tremendous challenges in providing the software and support for commitments that I had already made and for the prospective contracts that were almost certainly imminent. Furthermore, the person who had at that point done most of the AdDept programming, myself, would undoubtedly be devoting much less time to coding in the next few years.
I would be doing all the installations and on-site training. I also accompanied Doug on many sales trips. I gathered all of the requirements for new code and wrote the design documents and programming requests. I wrote all the marketing materials and anything else that needed to be written, as well. I also ran the business and extinguished the most serious fires. Last but not least, I did the great majority of the research on new hardware offerings and new software techniques. I still did quite a bit of coding, but I now relied on the programmers for most of it.
Steve Shaw.
Fortunately, I had a team of all-stars to help. Sandy Sant’Angelo handled the support line, which during the late nineties was nearly always busy. She was quite good at documenting problems and making the customers feel comfortable. The programmers were Steve Shaw, Harry Burt, and Denise Bessette. Steve and Harry were both good programmers, and they were both familiar and comfortable with TSI’s programming standards. However, they had little knowledge of details of the AdDept system or the way that retail advertisers worked and thought. Early in 1998 Steve Shaw surprised me by leaving TSI to take a programming job at the Phoenix Life in Hartford.
Denise was extremely dependable. She was also very meticulous in her work habits and thoroughly familiar with both TSI’s standards and most of the basics of advertising. She told me that she did not want to travel, however. Therefore, I could not use her for any of the trips that I made to clients.
The Known Problem: I always tried to keep the employees—especially the programmers—happy. The work at TSI environment was, I think, generally positive. The company had very few rules. There was no dress code at all, although I expected the employees to spruce up a little when customers came to our office for training. I wrote up a short document that listed what we expected of employees. My door was literally always open.
TSI paid the programmers pretty well, and by the mid-1990’s we had implemented good programs of health and disability insurance and a 401K with matching contributions. Although I felt a great deal of stress during this period, I tried to avoid putting pressure on the coders.
TSI’s corporate ladder.
I understood that there was one problem that was inherent to TSI and other small businesses: there was little or no room for advancement. I could reward people for good work, and I could try to make their work challenging and enjoyable. However, it they were ambitious and wanted to climb the corporate ladder, there was not much that I could do. I suspect that this is why Steve quit. Similarly, if they were interested in a position with more responsibility, my options were likewise limited.
I tolerated—and even encouraged—a certain amount of creativity, but after Sue left the office (described here) in 1994. I made all the important decisions. It wasn’t that I liked exercising power. I just reckoned that none of the programmers were interested in managing the business. I would have been happy just to code all day.
As good as the staff was, our upcoming workload was so massive that there was very little room for error. I knew, for example, that Sue and I could not consider another big trip until all the installations were stable, which might take years. I also understood that I had to keep the entire programming team intact if possible. As I have explained in other blog entries, I figured that every time that a programmer quit I lost at least six months of my own productivity between the time spent looking for a replacement, training him or her, and correcting all the mistakes. Furthermore, there was never a good time to look for coders, but 1997—just months before Y2K raised its ugly head—was one of the worst.
Harry and Steve were good programmers, but I knew very well that the key member of the team for the next few years was Denise. Losing her would be a catastrophe that I did not want to contemplate. I probably should have worried more than I did.
TSI’s Telephone System: Each desk at TSI had a unit like the one shown at the left. The company had many phone lines, but no one, not even Doug or I, had a direct line. TSI had two phone numbers that outsiders knew about. One line was dedicated to customers reporting problems or asking questions. That line was answered by Sandy.
The other number was in the phone book and on our letterhead and business cards. We disclosed it to prospects, vendors, and a few others. That line was answered by the administrative person.
There were also two rollover lines. If a caller called either the main number or the support number, and that line was busy, the phone would still ring, but someone at TSI would need to press the flashing button for a rollover line to answer it.
TSI relied on this phone system until the business shut down in 2014. Doug and a few others pressed me to get a more modern system in which each person had her/his own line. A couple of times I priced out these options, but I could see no advantage that was worth spending thousands of dollars. Besides, I liked our phones. In my assessment, they had one overarching advantage. They made it much more difficult for employees to initiate or receive calls from the outside. There was also a fairly strong incentive to keep non-business calls short.
Harry and Denise dressed up for a TSI Christmas party.
Denise Bessette: Denise was the first programmer that Sue and I hired in 1984. The details are posted here. She worked full-time for a couple of years and then part-time for quite a few years while she finished her undergraduate degree at Smith College and then earned a masters degree at Trinity College. In 1993 she became a full-time employee again. We let her use Sue’s office, which was better than her previous location, but it was still less than optimal because Sue never removed all of her junk after she stopped coming to the office in 1994. We also gave Denise a substantial raise. I tried to keep her in the loop on what direction the company was going, but I did not set up any kind of a formal process for doing so. I should have, but I didn’t. My excuse was that I was away on trips a lot, and when I was in the office I was exceptionally busy.
I should emphasize that, even though we had worked together for many years, Denise and I did not have much of a personal relationship. She invited Sue and me to her house in Stafford, CT, for supper once in the eighties. We never reciprocated, presumably because our house was always a mess. I doubt that in all of those years Denise and I had talked about anything besides work more than a handful of times.
During the time that Denise had worked at TSI she had occasionally received phone calls from her husband, her mother, or one of her sisters. She might have received one or two calls from other people. In the fall of 1998, however, even I, who would ordinarily pay little or no attention to such a thing, noticed that she was receiving numerous phone calls from a “friend” named Jackie.
Herberger’s: My most vivid memories of this period were when I was in St. Cloud, MN, the home base for Herberger’s a chain of eleven department stores, 1300 miles away from TSI’s office. At the time I was installing TSI’s AdDept system on a small AS/400 in the advertising department there. A more detailed description of the installation is posted here.
The offices were on an upper floor of this store.
I only visited Herberger’s a few times. The occasion that I remember the most clearly was certainly not my first trip there. It might have been the second or third. I remember that it was rather cold, but the weather did not approach the frigid levels for which nearby Frostbite Falls is famous.
In those days the only way to reach St. Cloud was through the Minneapolis-St. Paul airport. Northwest Airlines sponsored a shuttle service to the St. Cloud Regional Airport5. I can’t remember whether on this occasion I took that flight or rented a car and drove. I am pretty sure that I stayed at a hotel that was within easy walking distance of Herberger’s headquarters, which was on St. Cloud’s main drag, St. Gernaine St. I am pretty sure that I stayed two nights and then flew back to Connecticut on the third evening.
The main thing that I remember about my first day there was that I called the office several times to see if everything was all right. This was beyond unusual for me. On most trips, unless I needed help about some problem that I had encountered, I seldom called more than once. I have always hated talking on the phone, even if it was to people I liked. I liked all of TSI’s employees.
I don’t think that I spoke with Denise on any of those calls. However, I got the distinct impression that something was amiss. Although there was nothing particular that provoked alarm, the feeling of impending dread almost nearly overwhelmed me. I desperately wanted to get back to TSI’s office to discover the details so that I could deal with the situation. Of course, this was not possible. I had made a commitment to get the system up and running at Herberger’s, and I could not abandon the project because of a nebulous feeling.
After my first day at Herberger’s I ate supper by myself as usual. I don’t remember where I dined or what I did afterwards. I might have taken a walk. I might have read a book. I might have watched television. I do remember worrying.
I always got very tired after dinner. Every night I took a shower around 9:30 or 10:00 and then went to bed. I sat in bed for a few minutes reading a book. I almost never got through more than one chapter before the letters would begin to swim around on the page. I would then turn out the lights. Normally I was sound asleep within a few seconds.
St. Cloud in 1997 had newer cars, but otherwise it looked just like this.
Not this night. For a few hours I emulated Bobby Lewis—“Tossin’ and turnin'”6. I decided to make myself physically tired. There were not many choices available for nocturnal exercise. I dressed and put on my coat and hat. I then walked around St. Cloud for at least an hour. I did not go far. I just walked up and down the streets. None of the buildings seemed to have more than three stories. The only other thing that I remember noticing was a Maytag or Whirlpool store that sold appliances. I had thought that these stores—mainstays of my youth—had gone the way of the dodo, but they evidently still persisted in St. Cloud in 1998.
I eventually drifted back to the hotel and tried to sleep. I probably dozed off for a while before it was time to prepare for work. I remember that I ironed my shirt while I listened to Vivaldi on my CD player through my Bose headphones.
I was running on fumes that day. I chain-drank black coffee to try to remain alert. I took notes on all of the things that the Herberger’s employees said that they needed AdDept to do. I knew very well that Steve VeZain at PMG had already made it clear to me that no custom code would be provided for Herberger’s. Steve said that they needed to adapt to the system that worked for everyone else. I called in to TSI’s office several times on that second day, as well.
I flew back to Connecticut that night in an even worse mood than the foul outlook that these exhausting trips usually produced. On the one hand I was frustrated because the AdDept system did not work the way that the Herberger’s employees wanted it to, and there was nothing much that I could do to help them. They had no clout with PMG. They were, after all, by far the smallest division, and they were on the wrong side of the Mason-Dixon line. On the other hand I was also very apprehensive about what I would find out when I went into the office the next day.
The Denouement: On my first day back in the office Denise confided that she had been offered a job as IT director at a fairly small company that used an AS/400. I am not sure whether she would have any employees under her or not. Truth to tell, I did not care much what kind of job it was. My sole objective was to take whatever steps were necessary to persuade her to stay at TSI. I also learned that Jackie, as I expected, was a corporate headhunter for an employment agency.
I tried to talk Denise out of accepting the job. I emphasized how important I thought that she was to TSI. She asserted that she was mostly looking for something new. She had been doing mostly the same job for thirteen years.The best that I could get out of her was that she would think about it overnight.
Denise usually arrived at TSI’s office at about 9:007. The morning following our conversation I went outside to meet her in the parking lot. I was extremely nervous when her car finally pulled into the lot. She got out and immediately informed me that she had decided to accept the other job.
I cannot say that I was surprised, but I was still crushed. I couldn’t face going back into the office. So I went and sat in my car and moped. I felt as bad or at least nearly as bad as when Bill Davey and I just missed qualifying for the National Debate Tournament in 1970 (described here) or when Sue abandoned me to go to Alaska in 1973 (described here). No situation in the intervening twenty-three years came close to evoking this feeling.
I had no idea how to deal with this situation. We had mountains of work. I was in no position to take on more of it myself, and I could only squeeze a little more out of Harry. I had made commitments to several clients. I could not select one or two to work on and dismiss the others. They all had deadlines, and they had given us deposits or were long-time clients that I was not prepared to disappoint.
Sitting in the car was not helping. I drove to the Enfield Square Mall, parked my Saturn, went inside, and walked around. At that time there were some benches inside. I rested on one of them every so often. Eventually a plan coalesced in my mind. It seemed like a good idea; I just wish that I had thought of it earlier so that it would not appear that I was being extorted.
That evening I discussed my idea with Sue. I honestly thought that it would be as difficult to persuade her to agree as it would be to convince Denise. I was wrong. She understood the important role that Denise played, and she agreed in principle with everything that I proposed. She also knew that I was miserable.
I located the original written proposal that I presented to Denise. It was somewhat different from what I remembered. Here is what it said:
Denise as Principal:
Denise will have 25% share8 in TSI. The three principals will have monthly meetings to go over the results of the previous month vis-à-vis the business plan and discuss other issues. The 25% share will entitled her to a presumptive bonus of 25% of the profits after employee bonuses and SARSEP contributions. Denise will give up her commissions.
Denise will be given a budget of $125,000 for fiscal 1999. She will have six objectives:
Do what it takes to bring our staff up to strength.
Work with Doug to come up with a profitable and sustainable business plan for current products: fee schedules for programming and support, etc. The deadline for this is April 1, 1999.
Come up with a concrete plan for TSI’s next software (or whatever) product. The plan should include recommendations about whether it should be done inside of TSI-AdDept or in another milieu. The deadline for this is September 1, 1999. TSI will pay for necessary travel. Mike has several frequent flier round-trips to use.
Come up with suggestions to ease tension and make work fun for everyone. This involves removing the “Wag the Dog” orientation we now have.
Implement remote dial-in support and a LAN (TSI will pay for the hardware).
Get someone AS/400 certified or figure a way around it.
Suggestion: Use part of the budget to hire Steve back in a new position. I would like to get five man-days of programming/support from the two of you, but this won’t work if there is not a firm system in place to guarantee freedom from support calls. The easiest way to accomplish this would be to work from some other location (which requires remote dial-in support).
I met privately with Denise on the following day. She was stunned by the offer and very impressed. However, she had already made a commitment to the other company. Moreover, there was another employee at the other company whose fate was somehow linked to Denise getting hired. I don’t remember the details. In any event Denise accepted my offer, I got our lawyers to make it legal, and she called the other company and Jackie. Neither was pleased.
This the first page of TSI’s revised stockholders agreement.
When I spoke with Denise, I made it clear that the monthly meetings would actually include Sue only if Sue insisted on attending, which I doubted would happen often. When we actually distributed annual bonuses, we gave Sue a minimal one and split the profits 50-50. The “concrete plan” became AxN. I do not recognize the “Wag the Dog” reference, but within a year the company moved into a new office in East Windsor with a remarkably different atmosphere (as described here). The “someone” who became AS/400-certified9 was myself (as described here). Denise did not hire Steve Shaw back. Instead she hired Brian Rollet, who was something of a disappointment to her.
Denise and I worked together amicably and productively for another sixteen years. If she had not agreed to my plan, those years would have been been much less pleasant for me. I don’t know if I could have achieved half of what we accomplished together.
1. Much more about Doug Pease can be read here and in many of the blog entries about clients that he persuaded to purchase AdDept in the nineties.
2. TSI’s involvement with the May Company at the corporate level is posted here.
3. TSI’s dealings with Tandy Corporation are detailed here.
4. In the nineties Proffitt’s Inc. purchased all of those chains and turned them into divisions. After it purchased Saks Fifth Avenue, which already used AdDept, it changed its name to Saks Inc. TSI’s relationship with this company is described here. Separate blogs describe the individual divisions.
5. In 2021 this shuttle is no longer in operation. The only commercial flights from STC are on Allegiant Airlines. There are only two potential destinations—Fort Meyers/Punta Gorda and Phoenix/Mesa. Residents who want to fly anywhere else must somehow get to Minneapolis. Northwest Airlines filed for bankruptcy in 2005 and was acquired by Delta in 2008.
6. You can listen to the number 1 single on the Billboard chart for all of 1961 here.
7. Denise asked for this allowance when her son was young. It gave her time to get him off to school or wherever else he was headed. She also had a fairly long drive to Enfield and even longer to East Windsor. She often stayed late.
8. When TSI incorporated in 1994, Sue was given 45 percent of the stock, and I got 55 percent. The revised agreement left me with 40, Sue with 35, and Denise with 25.
9. IBM had implemented a new requirement for business partners. Not only did the software need to be certified, but also someone at each company must be certified by passing a test that was sales-oriented and a test that was more technical. I took both of these tests, as is described here.
