2023 September: The Big Black Box

It’s name is Asus. Continue reading

By the beginning of September of 2023 I had become quite frustrated about the time that I had been wasting because my Lenovo desktop computer, on which I had keyed in the great bulk of the entries in the 1948 Project (introduced here), was intolerably slow. The biggest problem was that the system would quite often lock up for as long as ten or fifteen minutes. During these periods the disk light was on continuously. I had tried to determine the cause by examining the output available in Windows’ Task Manager, but I had no luck. I had also asked the Greek Squad to look into it. The agent signed on to my system, deleted a lot of temporary files. That seemed to help for a day or two. However, it reverted to its previous behavior shortly thereafter.

Another problem was its connection with the Cox modem/router. The connection would be lost for no apparent reason, and it was often difficult to recover. A few years earlier I attached a modem that I had previously purchased to a USB port. That did not seem to help much

So, in desperation I decided to purchase a new box. I did some research on the Internet. The new systems seemed to have much faster processors than my Lenovo desktop. The hard drives were in most cases a little smaller, but that did not concern me much. The amount used on the Lenovo was far less than the capacity of any of the available machines.

I had had pretty good experiences during my last two computer difficulties (outlined here) with the Geek Squad people at the Best Buy store in Manchester, CT, which was about a thirty-minute drive from my house. I therefore decided to buy one there.

I cashed in the points on my Bank of America Mastercard for a Best Buy gift card in excess of $300. The units at Best Buy started at about $600 unless I was willing to settle for an obsolete model that ran Windows 10 or an “open box.” I decided to put a new system on order shortly after I received the gift card in the mail.

Unless I did not mind making several trips to the store, I figured that the easiest way was to order it online and pick it up at the store. Before I did so I had an electronic chat with one of Best Buys sales agents. I told him which model (an Asus) I was interested in, but I also expressed my concern about the difficulty of migrating the programs that I used. I specifically emphasized that the one that I was most worried about was Outlook, Microsoft’s email product. The agent assured me that the Geek Squad people at the store could help me with that. That convinced me to put the system on order. It was scheduled to be at the store on Friday, September 21. I actually received an email that it had arrived a day early. I had a big project to work on over the next few days, and so I planned on picking it up on Monday.

I had a long and strange electronic chat with agents from Best Buy on Friday. When I explained my concern about Outlook I was transferred to a different agent who allegedly specialized in this. A little later I was transferred again. This agent assured me that the Geek Squad would do the entire migration for me and made an appointment for me for 3:20 in the afternoon on Monday.

I left for Best Buy at 2:30 on Monday and arrived at 3. I had no trouble obtaining the new computer. I had brought with me a bag that contained the Lenovo that I had been using as well as a very old external hard drive for which I had lost the power cord. I intended to ask the Geek Squad people after they had migrated the programs and data if there was any way extract the files that were on the external drive onto something usable.

The Geek Squad guy was very friendly, but he said that they only did data, not programs. This was very upsetting to me. The only reason that I had purchased the machine from Best Buy was for the help that I expected to receive. Migrating the data was no challenge if you had a large external hard drive, and I did. I was so upset about the lies (or maybe misunderstandings) that I left Best Buy without remembering to ask about the hard drive. As I drove out of the parking lot I was so concerned about what should be my next step in making the system in my trunk operational that I almost ran a red light and caused a serious accident. The rest of the drive home was uneventful.


Plan Z: In my research I had come across a company name Zinstall (website here) that markets a downloadable program called WinWin that the website claimed was able to transfer all of one’s programs and files from any Windows computer to a new Windows 11 computer. It cost $129 plus tax.

On the evening of Wednesday September 272 I started an electronic chat with someone named Paul from Zinstall. He assured me that they installed software, called WinWin, that could transfer all the programs, but it was possible that Microsoft would demand proof of ownership in the form of a serial number or program key. A little more research convinced me that this was quite unlikely. Besides, I could not see an alternative. So, I purchased the software. I received the following email:

Thank you for choosing Zinstall.

A. DOWNLOAD LINKS
1. CLICK THE FOLLOWING LINK to download the SOFTWARE: (link)
2. You should download and run the software on BOTH computers: OLD and NEW.
3. IMPORTANT: before taking any further steps, you should carefully read the USER GUIDE. CLICK THE FOLLOWING LINK to download the user guide: (link)

B. ACTIVATION INFORMATION: Below is your Zinstall license activation key serial number. You will need to supply this information when prompted by the software.
Serial number: WNPV-XXRR-BJDK-VJK6-USOP-I2XP-LGXO-6UEV-74
Registered email: Mike@Wavada.org

C. SUPPORT AND SERVICE We are glad to assist you with your transfer.
1. SUPPORT QUESTIONS & TROUBLESHOOTING: For any support questions or assistance, CLICK THE FOLLOWING LINK: (link) where you will find answers and solutions for your questions, as well as options to contact the Support Team.
2. If you require TECHNICAL ASSISTANCE, please submit the “Support Case Form” and run the Diagnostic Tool on both computers (old and new). Both the Form and the Diagnostic tool are available at the link above.

D. FULL SERVICE – REMOTE ASSISTANCE: IF you prefer the convenience of having an expert tech perform the whole transfer for you, you have the option of a Full Remote Service add-on. It is available here at a discounted “bundle” price: (link).

E. BEST PRACTICES: HOW TO PERFORM A MIGRATION? Before starting the migration process:
1. Make sure you have a backup of your computers.
2. Save all open files and close all running applications.
3. Completely uninstall all Internet Security Suites, Firewalls, and Antivirus on both computers – OLD and NEW.
4. You don’t need to purchase any special cables or external hardware to do the transfer. If your computers are connected to a home network, you don’t need to do anything – Zinstall will use the network for the transfer. Otherwise, you can just use a regular network (aka Ethernet) cable – you probably already have one – to connect the computers directly. Here is what it looks like: (link).
5. While wireless is usable as well, if you have an option to use Ethernet – use it. Wireless is inherently slower, and may be interrupted by network disconnects.
6. The migration process requires “Administrator” user privileges.

IMPORTANT: The transfer may continue for a very long time – DO NOT INTERRUPT the process, even if it seems that nothing is happening for a while. REMEMBER: Once started, the migration process is completed unattended – you are not required to stay near the computers, and may leave it for the night to complete.

One thing that had not previously been clear was that I needed to connect the two computers via an Ethernet cable if they were not already on a network. I thought that it would be sufficient that both used wi-fi. I had been planning on sending the data through the modem/router from Cox Cable.

I asked Sue if she knew if we had an Ethernet cable. She said that she had at one time put all of the miscellaneous cables in a big plastic tub. I naturally asked where it was. She said that she didn’t remember. I was not surprised. I made a mental note to drive to Target on Thursday morning to purchase one. Target’s website offered a seven-foot cable for $10, and they seemed to be in stock..

In one of my dreams that night, however, I had a revelation that there might be one in the north end of our basement near the AS/400 that I brought home in the summer of 2014 after we closed TSI’s office in East Windsor.

When I awakened in the morning I hastened downstairs and discovered that there were indeed two Ethernet cables in a snake’s nest of cables near the computer. I wrested one away and without too much difficulty I was able to connect the two black boxes on my desk. When the yellow lights appeared in the sockets for both, I rejoiced. I had saved $10!


The migration: The instructions sited above were thorough and instructive. As someone who wrote such instructions for users of his code for thirty-five years, I have one quibble. Users expect the written instructions to be in the order in which they are to be executed. In this document some of the most important pieces of information are near the end. I admit that I never read sections B, D, and E until I started writing this account on Friday.

I downloaded the WinWin software to my old system, Lenovo. I found the executable file in the Download folder and ran it. According to the instructions I should have run it as administrator, but I didn’t. The program churned for a few minutes and then asked me whether this was the old computer or the new one. After I selected “old” it told me to do the same thing on my new computer Asus.

I had planned to use the same display on both computers.3 So, at this point I needed to detach it from Lenovo and insert it into Asus. This turned out to be a much bigger pain than I thought that it would be. In the first place the lighting in that area of the office was not good.4 The head of the cable was held in place by two screws. No screw driver was needed, but it took longer than I remembered to screw and unscrew them with my fingers.

After I attached the display I turned on Asus for the first time. It came up rather quickly. Among other things it asked for a PIN. I used the same one that Sue and I use for the garage door opener. It invited me to take a tour of Windows 11, but I postponed that adventure until some undisclosed point in the future.

Instead I selected the Edge icon on the desktop, downloaded the WinWin executable again, found it in the Download folder, and ran it. The same window came up, and, when asked, I said that this was the new computer. The program then searched for the old computer. This was the moment of truth, or I should probably call it the first moment of truth.

It was not to be. The screen displayed a sad message (#324) that indicated that it could not find the old computer. The likely cause, it said, was either that the two boxes were not connected or that security software on one of the boxes was preventing the connection.

I checked the back of both computers. The Ethernet cables seemed to be securely attached. I then uncabled the display from Asus and reattached it to Lenovo. By coincidence almost as soon as I could see the display again a window appeared for the Webroot program that the Geek Squad had installed. It had options to end three types of security. I did so. Consequences be damned.

I then sent to the support team at Zinstall an email explaining the situation and identifying the error message number. I received two identical “high importance”messages one minute apart: “Hello Michael Wavada, This is an acknowledgment we have received your email. We will contact you soon. Best regards, Zinstall support team”

I would have preferred something more specific than the word “soon”, even if it was “within the next 24 hours”. I felt that Zinstall recognized the urgency of the problem, and I could expect an email with specific instructions within the next five minutes, or five hours, or maybe five days. I stayed at Lenovo’s keyboard4 and won game after game of two-suited Spider Solitaire while intermittently checking the Inbox in Outlook. At about noon I fixed myself a ham sandwich and ate it in front of my desk while I kept my eye on the Inbox.

I almost always took a nap after lunch. Mine on that day was a rather short one, and I rushed back to check the Inbox as soon as I was awake. No dice.

At 1:47PM I sent a short missive to Zinstall support: “How long is soon? It has now been over four hours.” Nearly an hour later I was about to send another email when this showed up in the Inbox. It was signed by Sam R.

Thank you for contacting us.

You have Webroot still active on the old computer.

Please disable Webroot firewall on the old computer (or simply remove Webroot from the old computer), and run Zinstall again on both.

Please let us know how we can assist further!

I replied as soon as I could: “I believe that I disabled it before running Zinstall. I tried to delete the folder named Webroot, and it said that I need permission from SYSTEM to do so. I do not know how to do that. Actually I seem to have two copies of Webroot. One in Program Files, and one in Program Files x(86). The Geek Squad installed them.”

Sam R. must have been horrified about what I had attempted. He wrote back rather quickly.:

You should not delete folders directly; instead, you can typically right click on the Webroot icon in system tray (bottom right corner, near the clock) and select “Shut down” or “Exit”.

Or, to uninstall it, go to the list of installed programs and select Webroot there.

Alternatively, if you cannot get rid of Webroot, another alternative is to use Zinstall with a USB external drive instead of network.

Do you happen to have a USB hard drive available?

I did have an external drive with a great deal of storage, and it was within two feet of my right hand. Nowhere in the emails or the online instructions booklet was there any mention of this option. Maybe that could be plan Z2 if we could not get past the security issue. In the process of disabling Webroot in the way that he described I noticed that the system clock was off by more than two hours. While I was in the same system tray I also found a Malware icon. There was no option to disable it. I select “Quit” instead. Both icons disappeared from the tray.

Uncertain whether Sam R. would still be working, at 5:04PM I sent the following message to describe what I had done since receiving his (her? their?) last email:

I tried this twice. On the first try I received the same message as before even though Webroot was not listed in the Apps. The second time I removed Webroot again (the system had rebooted on its own) and Malware Bytes from the Apps in the lower right corner. This time the program on the new  box found the old box, but it warned that I was using a wireless connection that might be slow or fail. The lights for the Ethernet ports are on on both machines. Is there a way to verify the connection? I do not have a network (other than the Cox Cable modem/router). I just ran a cable between the machines.

Later I became convinced that Lenovo had not, in fact, rebooted on its own. I was pretty sure that the AC cable had been jostled loose while I was moving the display cable back and forth between the two boxes.

I decided to try it again, and I was cautiously optimistic. However, the email sent at 6PM told a different story: “It is now showing message #11. This is SO FRUSTRATING!” Message #11 said that my account had reached the limit on the number of tries. I did not receive an answer on Thursday.

I was poor company all evening. I was close to giving up on Zinstall, but I had no alternative at this point. I began to consider contacting American Express to tell them not to pay for the service. I went to bed at about 9PM, which was quite early for me.

On Friday morning I was pleasantly surprised to receive an email from Sam R. The time stamp was 4:14AM.

Thank you for the update, it’s great that the connection issue is solved now that Webroot is removed!

Regarding wireless, you do not have a huge amount of data on the old computer, so you can transfer via wireless as well.

As long as the wireless network is not abnormally slow, it will complete just as well.

Note also that you can use the old computer while the transfer is in progress, if needed – just press the Windows key on your keyboard to get to your apps / desktop.

Please let us know how we can assist further!

I asked him about error #11. He said that that had been cleared. I did not respond to his comment about being able to use the old computer. Once the process started, I intended to monitor it on the new computer. I had no intention of touching any of the cables once the migration was under way. He probably did not remember that I was switching the display from one machine to the other.

Before I ran the WinWin program on Lenovo I made certain that neither security program was in the system tray. When I moved the display’s cable, I was very careful not to jostle the AC cable on Lenovo. I then checked to see that both Ethernet lights were on.

At about 8:20 (I know because I always awaken Sue at 8:30) I initiated the WinWin program on Asus. This time it found Lenovo, and it did not present the warning message about using a wireless connection. It must have been using the Ethernet cable.

The process took about three hours. I used part of the time to go through the papers that had been accumulating on my desk for a few months. That was a worthwhile activity. I found a year-old credit from Costco for $1.48 and the paperwork for applying for a discount on the real estate tax levied by Enfield. I also found my hanging file for income tax for 2019. I had no idea why it was out of the filing cabinet.

I was very impressed with the window that displayed the various steps in which the program was engaged. It also showed two percentage bar graphs that indicated the portion of the step being executed and the total process that had been completed. At the bottom were statistics about things like the rate of data transfer and the size of the files that had been copied.

When it was finally finished, it congratulated me on a successful migration. I have seen many such messages before, but this was the first time that I really thought that we had accomplished something important together—I mean the program, the computers, the cabling, Sam R., and I.

I restarted the system as directed. It came back up rather quickly, and I entered the PIN. The desktop looked almost the same as it had before. The program tray was missing two icons. One was definitely for Spider Solitaire. I purchased a new copy for Asus, for $0, and it popped back up in the program tray. The other one might have been for a program that I had downloaded to convert YouTube videos to MP3 or MP4 files.


Outlook. etc.: It was time for the second moment of truth. With some trepidation I clicked on the blue Outlook icon. Microsoft somehow recognized me and asked me to key in the password associated with the account associated with my email address. I found it on my password list. Microsoft approved it and immediately installed updates to the software. I then needed to key in the passwords for my two email accounts. I got the Cox one on the first trick, but I made a mistake on the one for Wavada.org. Once I got it right all the emails that I had received from both accounts showed up after the next Send/Receive.

Everything seemed to be there, and I liked the new look and feel of the software.


Problems: After one day’s use I had encountered only three problems. As I mentioned, I had left one program open on Lenovo. It took me less than five minutes to bring the Asus version up to date. At one point while I was surfing in Firefox Windows11 interrupted and reported that it needed to restart. I had no choice but to let it. It came right back up, but I lost about an hour’s worth of work in WordPress. I don’t know why it had not been saved, but I will need to be more careful about updating these long blog entries more regularly.

The strangest problem was encountered using the editor of posts in WordPress in Firefox. Below is the screen for editing a blog entry in Chrome. This is also how it looked in Firefox on Windows 10:

Notice the blank area to the left of the text and the slide bar on the right that is now most of the way down the “Post” area on the right.

Contrast this with the same screen on Firefox.

The Firefox version shows a frame from the Dashboard on the left. The two slide bars are both so thin as to be effectively invisible to a septuagenarian. The one to the right of the text works correctly, but the one to the right of the Post column only raises and lowers the Dashboard on the far left, even though it is long enough to need a slide bar. Furthermore, it has no effect on the Post area. This makes it almost impossible to add more tags after a point.

I don’t know if this was a problem in Windows 11 or WordPress. I planned to install a new version of WordPress soon. I later learned that it was neither. The slide bars in Windows 11 were much smaller. Sometimes they were nearly invisible.


Performance: The new box is lightning fast, and so far it has never locked up.


1. The technical experts at law enforcement agencies on television often extract files from hard drives that survived plane crashes, arson, floods, and the like. Surely the agents of the internationally renowned Geek Squad had similar tools at their disposal.

2. I ordinarily played bridge on Wednesday evenings, but the game on 9/27 was canceled because only three pairs planned to intend.

3. Sue thought I might be able to use a gigantic display that she had squirreled away in the three-season porch. I was thoroughly skeptical even before I learned that it had no cable.

4. I did NOT need my cataracts removed. That will probably come some day, but not before my subsequent appointment with the retina specialist on October 18.

2021 Part 2: The Pandemic Strikes Back

Living with Covid-19 in 2021. Continue reading

I kept pretty good records of what my activities during 2021. I decided to arrange this entry in chronological order with separate entries for a few startling or momentous events.


January: 2020 was widely considered the worst year ever or at least in my lifetime, but it appeared that 2021 might wrest that crown away. It had the usual 365 days, but it felt like the longest year of all time. I had rather enjoyed the tranquility of the isolation in 2020, but by January of 2021 I really wanted to play bridge and see all of my friends again on a regular basis.

During the first few days of the new year no one talked about anything besides the election. I had become convinced early in the election campaign that Trump would try to start a coup if he lost. I was right. That story has been told here.

On the Pandemic front the big news in late 2020 was that three different vaccines would soon be available, but the schedule had not been published. The priority would be given to health care workers and then to those over 65.

We sufferers from trypanophobia were relentlessly subjected to photos of people with their sleeves rolled up as someone near them administered the shot (or “jab” as they called it in England).

On January 1 I played bridge online with Ken Leopold. We scored over 65 percent, one of my best scores ever. I still did not enjoy it.

Senators Manchin and Sinema.

On January 4, my sister’s 65th birthday, both of the Democrats were declared winners in Georgia. The Democrats seemed to be in control of both houses of Congress, but two of them, Joe Manchin of West Virginia and Krysten Sinema of Arizona, were not reliable votes. The former was in bed with Big Coal and conservative for even a Blue Dog, and the latter was just a narcissist.

On January 6 I played bridge with Ken again. This time we did horribly. When I get nervous playing online (sometimes because I am not yet used to the BBO interface), my left hand begins to shake.

Almost none of the rioters that stormed the Capitol wore masks. Deaths from Covid-19 were still averaging 4,000 per year. So, on top of everything else the insurrection was also probably a super-spreader event.

Ken and I had another awful game on January 8. This time I had an excuse. While we were playing, Sue was in the other end of the house and had a heart attack. She called 911, and an ambulance took her to the emergency room of St. Francis hospital. The doctors put in a stent. In January of 2021 hospitals were a very dangerous place. I was quite worried. I had long known that a day like this might come. Sue was quite overweight, and she knew that she had a mild case of diabetes for a long time. She never exercised, and her eating and sleeping habits were deplorable.

Almost all my horror stories involved Unite.

Expedia sent me an email that said that I had a credit with United Airlines. I had absolutely no idea what caused this. I looked at the header for the email; it seemed legitimate. At that point it seemed pretty unlikely that I would ever fly on United again. Unfortunately, the email got lost when I cleaned out my Outlook folders before moving to the Asus computer (details here) in 2023. So, I probably will never know any more about this.

I drove Sue home from the hospital on January 11. For the rest of her life she was required to administer insulin shots to herself and to take several types of heart medicine and a few other drugs for other chronic issues. She was on a fairly strict diet aimed at getting her weight down and her blood-sugar level under control. She could walk without assistance, but she had no stamina. She seemed worse a couple of days later.

She made an appointment with her primary care physician. The appointment with the doctor seemed to go OK. There might have been an adjustment to her drugs. I was required to wake her up every morning at 9 a.m. and to remind her when it was 6 p.m. After a while she figured out how to give herself reminders on her phone, but I still needed to awaken her every morning.

On January 20 Joe Biden was sworn in peacefully. At this point some right-wingers were claiming (with no evidence whatever) that the rioters (or at least the instigators) were actually from Antifa or Black Lives Matter or even the FBI. The FBI had begun searching for participants. There was an unbelievable abundance of video. Evidently for a lot of these bozos this was the culmination of a great deal of training and effort, and they wanted to make sure that they had mementos. Many of them would come to regret that decision.

On the 23rd I wrote in my notes that Sue seemed a little better, but she was still quite weak. She said that she could cook some, but she requested that I do the dishes. I agreed, of course, and there were several delicious but easy meals that I was comfortable preparing and cooking. I shopped for them, and she learned how to order groceries online.


February: On February 5 I played on BBO with Eric Vogel. We scored better than 54 percent.

Sue has rehabilitation therapy scheduled for the 8th, but she canceled it. She did that a lot when she had her knee replacement surgery a few years earlier. For a little while she tried to walk around on Hamilton Court. I joined her for a few of these jaunts. The cold air bothered her breathing for some reason. When it got warmer she went on little walks by herself, but she eventually stopped doing them. That was just the way she was. It would have done no good to nag her to exercise.

On the next day I played with Eric again. This time we scored better than 57 percent. I was starting to feel more relaxed playing online, but I still hated it. It was also the day that Trump’s trial in the Senate began. The first vote was on whether the process was constitutional. That passed 56-44 with six Republicans voting in favor. However, 67 votes will be required for conviction, and so it appears that he will walk again.

On the 10th Sue went back to her heart doctor. He put her back on Lasix to reduce the buildup of fluids. This seemed to help her a lot, but it made her go to the bathroom. It took her a bit of time to learn how to control this situation.

On the same day I went downstairs to walk a few miles on the treadmill1. It made a horrible sound, and I had to unplug it. After I thought about it, I became pretty sure that this was caused by the cats, Giacomo and Bob. They both took naps on the treadmill after visiting the litter box, which was also in the basement. A bit of litter might have stuck to their paws, then fell into the treadmill’s mechanism, and somehow made it jam up. In any case fixing or replacing it was not a job to be undertaken when all of society was under lockdown.

I always watched an opera or a streamed TV show or movie on my laptop situated on the ping pong table.

On the very next day I spent 100 minutes on the rowing machine that Sue had bought for me many years earlier. It gave me a sore tailbone. I brought down a small pillow and strapped it on top of the seat. I also brought down a pair of grey sneakers and permanently tied them into the footrest. It had bothered me that my feet slipped while I was rowing. This solved the problem.

Sue at some point in February had an anxiety attack. This was really the worst symptom yet. She had difficulty breathing for several minutes. This development meant that I had to keep bottled up my feelings about everything (including but not limited to my disdain for the pigsty in which we lived) or risk killing my wife. She got a prescription for this from one of her doctors. It seemed to work.

Over the next few days I spent some time doing our income taxes. I filed them electronically using “Free File Fillable Forms” and almost immediately received a refund from Connecticut. The federal refund did not arrive for several months. I can’t complain too much; the IRS did send a “stimulus” check of $2800.

At some point I dropped my Pixel 2 cellphone and cracked the screen. It still seemed to function correctly. This device, which I came to hate, continued to function until May of 2022. Its demise occurred somewhere in Germany and was described in detail here.


March: The 2nd was Sue’s 70th birthday. She was planning on throwing a big party, but she was definitely not up to it, and not many people would have been able to come anyway.

On March 15 Sue and I drove to a huge parking lot on Runway Rd. in East Hartford. There we received our initial Pfizer mRNA-based vaccine. It was a very quick and well-organized process overseen by members of the National Guard. The vaccine was reportedly more than 90 percent effective, which was incredibly high for a vaccine of any time. The number of new cases was already dropping in response to its availability.

A meeting of the District 25 Executive Committee (EC) was held via Zoom. Not much was decided. The big issue was whether the district would follow the American Contract Bridge League (ACBL), the locality, or nobody with regards to requirements for vaccination and/or masks.

On March 16 the weather was nice enough to walk five miles outside. However this was the last time in March that I was able to achieve that distance. Subsequent walks were cut short by pain in my right foot that seemed somehow to be related to the chronic tendinitis that I had in the IT band that ran from my knee to my hip (described here). This was quite upsetting to me.

On March 21 I posted the pre-registration form and deposit for our team for the Grand National Teams (GNT) qualifying tournament: Felix Springer, Trevor Reeves, Ken, and me. The qualifying games would definitely be held online on BBO. The national finals were scheduled for the summer NABC. Because that tournament had been canceled, the GNT finals would be held online.

On March 22 the Tournament Scheduling Committee (TSC) for District 25 (D25) met on Zoom. The plan was to hold the Ocean State Regional in Warwick on the week before Labor Day, if possible. The ACBL was planning to make a decision about sanctioning tournaments on May 22.

On the last day of March I made a long overdue appointment with my dentist, Dr. Coombs in Suffield. I later canceled the appointment because of fear of Covid-19.


April: No April fool jokes on April 1: The last blossom on the Christmas cactus appeared. The most remarkable story of the year concerned the mysterious injury to Sue’s cat, Bob. The details have been posted here.

April 5: I sent out an email composed by Sue Miguel to promote the online GNT qualifying tournaments that will be held at various times.

April 7: Bob seems nearly fully recovered.

April 13: Frances Schneider, the outgoing president of the Connecticut Bridge Association (CBA) asks me to take over her job at the end of her term. I declined because I was still doing a great deal of work for the district, and no one seemed to be taking seriously that I planned to resign those duties at the end of the year, and a great deal of effort would be required to replace me.

April 15: Sue and I drove back to East Hartford to be given the second Pfizer shot. I was once again amazed at how easy it was. I have always absolutely hated even the idea of shots, but this was not a bad experience. A fairly sizeable percentage of the population, however, has bought into the idea that the vaccines are some kind of plot generated by the Big State.

No screens online.

April 17-18: The GNT qualifier was held over a weekend online on BBO. In the first round on Saturday our foursome played in a four-way, which was necessary because there was no way to do a three-way on BBO. Because it was so easy to cheat on BBO, we were supposed to provide our own way of communicating visually (via Zoom or some other device). There were no instructions as to how this should or could be done. It was left up to the players, each of whom was paired up with an opponent in the way that is done in matches that used screens. .

The Meyerson team. Bernie is on the right.

In the first half of the first round we met Steve Meyerson’s team for a twelve-board match. I was supposed to set up some kind of communication with Bernie Bendiksen. I had played against Bernie a few times at tournaments, but I did not know him well. He didn’t know how to do it, and neither did I. So, we just played. I think that the other six people figured out a way to do it.

We won easily. The margin was 30 victory points. That meant that we did not need to play in the second half of the first round. We did not need to come back until after lunch.

Meyerson’s team won the second half of the morning. So, they got to play in the second round after the lunch break

Stay away, Fluffy.

In the afternoon we had another four-way. In the first twelve-board match our opponents were the team captained by Dana Rossi, who was also the person with whom I was supposed to establish verbal communication. Dana was from southwest Connecticut; I had played against him quite a few times at sectionals, but I had never been friendly with him. He provided me with a link to a Zoom feed that he was controlling. I signed in on Yoga, my convertible laptop. I played the match online on my desktop computer. I was uncomfortable listening to Dana Russo talking to a little girl, presumably his daughter. He told her that they take dead animals to the incinerator to burn them.

Not in Flight B.

We won again, this time by 35 victory points. So, we qualified to play in the quarterfinals on Sunday. We were matched up against Brad Mampe’s team. I was paired with his long-time partner Steve Willner. I had played against them once or twice, but I had not conversed with either of them. They seemed to play very little except in this event. Steve ran the Zoom feed. They had previously played a version of the Polish Club (as, in fact, so had Dan and his partner, Adam Lally). In this match they played a fairly standard version of 2/1.

This was a twenty-four board match. We lost the first half by 11 victory points. Steve was not around when the second half began, but he showed up a few minutes later. Ken and I had some chances in the second hand, but we each misplayed one hand. We lost the second half by 24.

Eric and Victor Xiao in 2019.

The Mampe team defeated the team captained by Dan Jablonski in the semifinals. Their opponents in the final match would be the Xiao team, whose captain was Victor. They would play a 48-board match for first place at some later date, but they were both guaranteed to qualify for the GNT.

On April 19 I sent out another email on MailChimp for Sue Miguel. When I attempted to remove everyone from the audience that I was using so that I could replace them with C players, Donna Cone’s record did not move. In an online “chat” someone from MailChimp told me it was because her record had been “cleaned”, which meant that the email address was no longer valid. I had obtained this address from the Rhode Island Bridge Association (RIBA) several years earlier.

After I sent out the email I undertook to print a coupon for $3 off of a box of cat litter. Thus began the great encounter with the Geek Squad that has been recounted in detail here.

On April 24 I walked 2.5 miles, but I had to quit at that point because of the pain in my right foot. The pain persisted throughout the evening.

The next day I sent out another email for Sue Miguel.

On April 26 I listened to a very disturbing podcast on This American Life about how right-wingers are sabotaging the effort to get the nation to a state of “herd immunity”, in which enough people have immunity that new infections cannot find new hosts. It has been posted here.


May: On May 2 I sent the following email to my friend, Bob Sagor (introduced here), the captain of the team that finished third: “The Xiaos won C. They can’t play in both flights. You may get to play in the NABC!”

On Thursday, May 6, I mowed the lawn for the first time in 2024. As usual, the Honda lawnmower started on the first or second pull. I needed to stop after completing the parts of the yard that face Hamilton Court or North Street. I sat, stretched the IT band on my right leg, and rested a bit. I then mowed the rest of the lawn.

The flowers on the daffodils and tulips in the neighborhood were withering. New Englanders said that the plants were “going by.” I had never heard this expression before coming to Connecticut, and I have never seen it in print.

Bob Sagor.

On May 8 Brad Mampe’s team beat Victor Xiao’s team in the final match of the Flight B qualifying tournament by 50 Victory Points! The third-place match was won by the team thrown together at the last minute by my friend and occasional partner, Bob Sagor. In fact, Bob’s team did attend the tournament, which was held online. They added Felix to their roster.

On May 11 Sue somehow hurt her left foot. I gave her the ankle brace that I had used a couple of times when I had sprained my ankle. Also, her ears were stopped up. Neither of these conditions lasted very long, but they made her even more miserable.

On May 13 I walked five miles with only two stretch breaks in 70 degree weather. I considered that a big improvement! Giacomo was having trouble getting up the steps from the basement to the house. I hated to do it, but I was going to need to bring the litter box upstairs.

The was the day that the Center for Disease Control (CDC) eliminated the mask guidelines “for most”. This was strictly a political move. Hundreds were still dying every day, but an incredibly large number of people resented being told to wear them. Good masks were an effective means of reducing the spread of the virus. The CDC had fumbled the ball when they said that any sort of face covering would do. Only later did their spokesmen indicate that the N95 masks were many times more effective than ordinary cotton ones.

Yoga and Big Bubba.

On Wednesday, May 26, I had placed my convertible computer, Yoga, on the floor next to the nightstand in the bedroom just before I took a nap. I then set my Big Bubba mug on the nightstand. It fell on the computer. Even though Yoga was closed, the impact cracked the screen. It was no longer functional.

Two days later I ordered a Microsoft Surface Go laptop from Best Buy. Before the Pandemic there was a Best Buy store in Enfield, but it had been closed. I had to drive to Manchester, CT, to pick it up. I did not give it a name.

On May 31 the Hartford Bridge Club reopened. Eight pairs played in a Howell. Masks were required (thank goodness!) because of the policy of West Hartford.


June: On the first day of the new month my new laptop would not operate. The screen was all black or dark grey. I could see the cursor, but i could not get it to operate. I made an appointment and drove to Best Buy in Manchester. The guy at the Geek squad desk was sanguine. He told me that “It uploads changes every Tuesday; something must have happened so that it could not reboot.” I asked him if I should make an appointment now for the following Wednesday. He advised me to hold the power key, which was the second one from the right on the top row, down for ten seconds.

On June 3 the TSC had a Zoom meeting. The district will try to hold a tournament in the week before Labor Day in Warwick, RI. This was exciting news. I sent out three big emails about Warwick.

That evening I found Bob in the basement. I deduced that he was able to climb up and down the stairs. I moved the litter box back to the basement.

Sohail Hasan, a partner from a tournament in 2019, sent me an email that asked me to play with him in Warwick.

On June 5 Chen’s team beat Mampe’s in a close match in the Flight A final of the GNT qualifier. That would really have been something if Mampe’s team had won both A and B.

The internal modem on my desktop computer stopped working, but I got the Belkin external modem to function. 52 people unsubscribed to my emails. That was a very high number. It was 94 degrees outside that day. I found that I could no longer tolerate long walks in temperatures above 90. When I was in my fifties I had no problems running in 100+ temperatures. It was still very hot the next day.

Sue told me that she has seen a white circle in the middle of her field of vision twice. This could be very bad. I certainly hoped that it didn’t happen again.

On June 8 I committed to play on July 1 with Felix Springer at the Hartford Bridge Club. I needed to avoid getting too many masterpoints because my total was very close to 2500, which was the cutoff for the GNT in 2022. I needed to be under that total for the roster that was published on August 6, 2021.

While researching for the blog entry about the Mark Twain writing contest (posted here), I discovered that Dorothy Clark was one of the judges. I played against her many times in Simsbury, and I was also her partner one evening, as described here.

Me, Felix, Eric, and Trevor.

June 12th was my third straight day of pain-free five mile hikes. I committed to play on 6/21 with Eric Vogel in club qualifying game for the North American Pairs (NAP).

The next day I committed to play at the HBC with Trevor Reeves on June 29. That game got canceled later.

On June 14 I discovered that Sue’s cat, Bob, was able to use the ramp that led from the basement to the cat door and thence to the back yard. So, he evidently no longer needed the litter box.

I played with Eric online on June 21. We were horrible.

I learned on June 27 that I did not need to report for jury duty. In 2023 I would be 75, which would allow me to avoid jury duty forever. I never served on a jury. I came close once. I was selected as an alternate for a civil case about an automobile accident. It was scheduled for two days, but one of those was canceled because of a bomb threat. I was unable to attend on the rescheduling date, and so I was excused.

6/29 Bob Bertoni (introduced here) died at 5:45 AM. This was very hard to take. Bridge in New England will have a very difficult time recovering without him. Over the subsequent years I have thought of him very often. His obituary was posted here.

John Willoughby.

Sue played bridge at the HBC with John Willoughby. After the temperature topped out at 97 degrees, a front came through with a thunderstorm.

6/30 I played with Felix at club. There were nine tables. We won with 62+%, and I earned my Q for the NAP qualifier.


July: A lot happened in July. On the first Sue and I drove to Bradford, MA, for Bob Bertoni’s wake. I had to let Sue off and park several blocks away. I saw Peter, Lois DeBlois, Carolyn Weiser, and Paula Najarian, who, to my great surprise, had white hair. A lot of the bridge players from the Eastern Massachusetts Bridge Association (EMBA) were also there. I introduced myself to Beth Bertoni and told her that I did not know what we were going to do without Bob. I really meant it, and in the ensuing months and years I learned that my concern was justified.

Sad news: O’Connor’s closed for good at the end of 2022.

On the way back to Enfield we stopped for supper at O’Connor’s Irish restaurant in Worcester. I had to let Sue off again before I found a parking sport a good way from the door. This was our first night out in over fifteen months. We wore masks until the food came. Most of the other diners acted as if the Pandemic had never happened.

Mrs. Brown’s giant chicken and vegetable pot pie.

I had the chicken pot pie and a Guiness. It was good, but not a lot better than what could be purchased at the grocery store and reheated. It was nice, however, to be in public and see people who were having a good time.

It was raining lightly when I walked out to retrieve the car. By the time that we reached the Mass Pike there were torrents of rain. I drove almost all thee way home with the windshield wipers on at the highest speed. Most of the time I had great difficulty seeing the lane indicators. This was the worst occasion for summertime driving that I ever experienced.

It continued to rain very hard on the next day. Enfield seemed to get more rain than nearby locations. The back yard was flooded, and a few puddles were evident in the basement. Never in the more than thirty years that we had lived in Enfield had water seeped into the basement. I struggled to understand where it came from. Evidently concrete is slightly porous, and when the soil is very wet the water finds its own level.

Sue borrowed (or otherwise procured) a Sears Wet/Dry Vacuum and showed me how to use it. The puddles were eliminated rather quickly.

Stuart Whittle and Saul Agranoff.

On July 9 Saul Agranoff asked me if I could help with the EMBA website. It had been designed and supported by Bob Bertoni. I supplied him with the email address of the contact person at Bob’s company, Megahertz Computer. I also explained that I had never worked on the EMBA website, had no credentials for it, and was pretty certain that it was significantly different from NEBridge.org.

On July 10 I received emails from District 25 officials who were concerned about new ACBL rules for tournaments. They evidently required masks on all players and a distance of nine feet between tables.

My notes said that on the next day the Connecticut Bridge Association (CBA) announced a sectional in Stamford. I could find no details about when this was scheduled to occur. This struck me as very peculiar because I was a member of the board in 2021 (and the previous eight years). To my knowledge we had no meetings whatever during the Pandemic.

My notes also indicated that on the next day that I sent email to my steady partners. Because a large number of emails were deleted when I converted to the Asus box in the fall of 2023 (described here), I cannot locate a copy of this email, but my recollection is that I wanted to set up a regular schedule for online play at the HBC on Tuesdays and Wednesdays.

On July 13 I played bridge at the H

I kept a couple of these masks to use while mowing my lawn in allergy season.

BC with Felix. Quite a few players had difficulties with the masks. The most common complaint was that they caused glasses to fog up. I had bought ten masks for $10 at Shoprite. They were sold by Hanes and made of cotton and were washable. They probably stopped not even one infected particulate, but they did not bother me even a little.

Ben and Ginny Bishop provided decorated masks for members of the HBC. Sue ordered one. I don’t know what happened to it.

On July 15 I renamed the blog entries that chronicled the story of my life as The 1948 Project. It was a takeoff on the somewhat controversial 1619 Project that was sponsored by the New York Times in 2019 concerning the role of slavery in the development of the United states.

On the same day a $63.75 charge from Slice appeared on my American Express card. This was for three pizzas that the cellphone that was in my pocket apparently ordered while I was on one of my five-mile walks. The pizzas were delivered, but I had refused them because I did not place or confirm the order.

In an open pairs game at the HBC on July 20 Donna Lyons (introduced here) and I scored 62%. It was Maria Van der Ree’s 90th birthday.

On July 22 I played at the HBC with Joan Brault (introduced here). There were a lot of wild hands. Joan and I did not deal with them very well.

On July 24 Sue and I attended Maria’s birthday party. We found the event somewhat scary. No one was wearing masks. People had had enough of Covid-19, but the threat was a very long way from over.

Ken Leopold’s teenage son Sam had died at some point in July. I never learned the details. Sue and I attended the burial service in Avon. It was the first Jewish burial service that I had attended. A few people from the HBC were there: Ronit Shoham, Geof Brod, Y.L. Shiue, Marie Abate, and Felix Springer and his wife Helene. Ken gave a very touching speech about his son’s baseball heroics.

The virus had been raising its ugly head. On July 30 the ACBL responded by canceling all tournaments scheduled for August, which included the tournament that D25 hoped to old in Warwick. I immediately sent out an email with the same selection criteria as the on that I had previously sent to announce the cancellation of the tournament.


August: On August 2 I received an email from Viking (the cruise line) moving the departure date for our Grand European Tour to October 23. That would preclude attendance at the scheduled tournament in Mansfield, MA. I began investigating the alternatives.

My notes for August 5 say “Stood up by Joan. Had to drive back to pick up Sue Rudd.” I do not remember either of those events or what caused them. American Express reinstated the charges for the pizzas. I called, and they reopened the dispute. In the end I had to pay for one pizza. It was not worth it to fight this any more, but I deleted the Slice app from the Pixel 2. I have told this story many times, and I have yet to meet anyone else whose phone ordered anything for them.

After a Zoom call in the evening with Mark Aquino, who, after Bob Bertoni’s death, had decided to run for Regional Director, I felt very depressed about the future of bridge in New England and elsewhere.

On August 6 I rebooked the Viking tour to depart on October 11.

Brenda Montague.

On the next day on behalf of Brenda Montague, the chair of the Nominating Committee, I sent out a set of emails to bridge players in New England soliciting volunteers for the job of vice-president. Trevor Reeves later talked with me about the possibility of applying. I don’t think that he went through with it.

On August 11 I attended the Zoom call with the three Regional Director candidates, David Moss, Mark Aquino, and Allan Graves. David was the District 24 Director from New York City. Allan Graves lived in St. Johnsbury, VT, but for years had only participated in NABC’s and international events. No one mentioned the word tournament. Allan argued that we should concentrate our efforts on trying to get people to play rubber bridge. I found the whole event very depressing.

After the bridge game on my 73rd birthday a bunch of people who had played in the game joined Sue and me for lunch at Effie’s Place. In attendance were Lea Selig, Susan Seckinger, Lois McOmber, Jeanne Striefler, Maria Van der Ree, and Fred Gagnon. We ate outside. I think that I had a Reuben sandwich. It was nice to have any kind of a social occasion.

The next day a “war room” Zoom meeting of D25 officials was held. Carole Weinstein, Carolyn Weiser, Jack Mahoney, Peter Marcus, Sue Miguel, Joe Brouillard, and Sally Kirtley atttended. Peter wanted D25 to cancel all tournaments for 2021 and 2022! Nobody took that suggestion seriously. The qualification tournaments for the NAP would be held online. Carole called the decision a “no-brainer”. I thought that it was a bad idea to decide that anything would be played online if an alternative was possible.

On August 19 I reluctantly voted for Mark Aquino for Regional Director. He won.

I learned on August 20 that airline reservations had been made by Viking for the trip in October. I started doing some serious research about the ports of call on the cruise, which would start in Amsterdam and end in Budapest.

SBC games were played at Eno Hall, the Simsbury Senior Center.

On August 21 I sent an email to players in the vicinity of Simsbury to determine whether they would be interested in resuming the games of the Simsbury Bridge Club (SBC). It is posted here. I received a lot of positive responses.

The next day Hurricane Henri passed through Connecticut. Enfield received only a little bit of rain, but floods were reported in Vernon and Manchester.

On August 24 I learned that the SBC will have been turned over to Sally Kirtley as of September 15. Ken did not want to direct the games. I asked her to verify the schedule with Eno Hall before I announced it.

On August 25 I sent an email to SBC subscribers that we would not be allowed to validate vaccinations on site. I definitely did not want to play bridge with anyone who had not been vaccinated.

Med Colket.

On August 30 Med Colket came up with a work-around. We could change SBC games to invitational instead of open so that I could validate vaccinations that were sent to me through emails. I could also automatically register players whom I had seen play at the HBC.

Aaaaargh! The U.S. has been removed from the white list by the European Union because of the recent uptick in the number of Covid-19 cases here. I began to wonder whether the cruise would be called off and, if not, whether we would be quarantined before boarding the ship.


September: On the first day of the month tropical depression Ida arrived in CT late at night. The rest of this heroic story has been told here.

On September 3 three European countries (Norway, Sweden, and Italy) began requiring tourists from the U.S. to quarantine. The problem was the new Delta variant was nearly twice as transmissible as the original strain, which had spread at an incredible rate before the vaccinations began. .

On September 5 the leaders of D25 were considering—via an exchange of emails—whether to cancel the tournament in Mansfield in November. Most people seem to be leaning in that direction.

On the following day Tom Corcoran, Sue and I decided to postpone the cruise until the spring because of the threat of quarantining in Europe. This would also allow Tom to spend his 70th birthday with his family in Vermont.

On August 8 the cruise was changed to begin on May 5 and end on May 22. Sue made the arrangements while I was playing bridge at the HBC. This period was chosen because no bridge tournaments were scheduled then. The new cruise started in Budapest and ended in Amsterdam. The other ports were the same or nearly so. This was not the last change in our plans, but I actually did go on the cruise on those dates. The bizarre details have been posted here.

On September 10 the HBC restarted the Saturday afternoon game. Peter Katz, my long-time Saturday partner, agreed to play with me.

On September 10 Sue and I went to the picnic for the Locke cousins. I sat by myself because I heard that some of the attendees had refused to get vaccinated, and no one in attendance wore a mask.

On September 14 for the first time ever my Honda lawnmower would not start. I later learn that there was gas or oil in the air filter. On the next day it started, and Sue hired a local guy to pick it up, change the oil, and check it out.

The inaugural Friday afternoon open game at HBC on September 17 drew only six pairs. I played with Trevor.

On the next day the first Saturday afternoon game at the reopened HBC was held. Both Mike and Susan Smith and Ken and Lori Leopold attended. There were five tables.

On September 20 I learned that changing the date of the trip had cost Tom $3K. I did not understand why, but there was not much I could do about it.

Giacomo surprised me by climbing back up on the couch. In his younger days he nonchalantly walked up onto the couch. He also executed a very tentative “mighty leap”2.

On September 21 the mechanic delivered the lawnmower and only charged $125. It ran very well. It was (and still is in 2024) the best lawnmower by far that I ever bought.

I realized on September 23 that I officially had exceeded my life expectancy at birth (73.1 years). I told people this at the HBC. No one seemed interested at all.

The cats had been acting weird for the last week or two. They no longer associated with each other. Bob stayed outside all day and night. He only came in only for meals or storms. Giacomo has returned to his throne on the back of the couch. He has taken to biting at his back legs and spine area. Who knows why?

On the same day the EC voted 9-3-1 to cancel Mansfield. I was the 1.

On September 24 the forecast on WTIC radio at 4:30 AM predicted a low of 75 and a high of 69.

The next day I discovered a sensitive spot on Giacomo’s back. For the first time ever he bit me.

Me and Ann.

On September 26 I was on the winning team of the first Swiss event at the reopened HBC. I played with Ann Hudson. Our teammates were Trevor, and Felix. We won by four victory points with a blitz in the last round against weak competition. I made made three bidding errors, but none of them cost us, and one helped us. 1-1-1NT-2-2NT made 3; 2 by Ann was a relay to 2D (XYZ)3.Ann wanted to sign off in diamonds.

On September 27 I walked five miles without stopping for first time in months in perfect weather.

On September 30 I changed dentists because Dr. Peter Coombs did not take ConnectiCare. My new dentist was Dr. Bill Cummiskey.


October: On October 11 I canceled Chewy.com order of Advantage II, but it was delivered four days later. The charge was refunded on October 18.

On October 13 I saw Boris Godunov (an opera by Modest Mussorgsky recorded live in HD at the Met) at Cinemark4 at Enfield Square. Only one other person attended. Since that person was at least thirty feet away from me I took off my mask. I also saw two employees and one other person who was there to see a movie.

On October 15 I sent out the invitations for the first Simsbury game to 72 vaccinated people.

The next day Linda Starr helped me make boards at the HBC for the first game at Simsbury. Peter Katz and I finished first. There were only five other pairs, but it was a strong field. So far 4.5 tables are committed for the first game at the SBC.

On October 19 I got the points that I needed to finally make Gold Life Master even though I played poorly with John Calderbank.

Sally Kirtley set me an email that Eno “cannot accommodate SBC” on October 20. I had to postpone the first game, for which we had five tables.This was hard to take.

On October 20 I checked to make sure that everyone saw my email about the cancellation. Felix and Trevor agreed to play with Ken and me in the GNT qualifier next spring. HBC announced that it will drop mask requirement as of Friday. I had absolutely no intention of abandoning my mask.

On October 22 I discovered that Bob had a bump on his right shoulder that he did not like being touched. Sue was convinced that it was a bite. It did not feel like that to me.

I played with Sally Kirtley and learned that Eno Hall canceled our game because it did not have a janitor scheduled for October 20. Eight pairs had so far agreed to play on October 27.

On October 24 the HBC held its annual meeting on Zoom. Trevor had asked me to serve as a trustee, and I had agreed to a three-year commitment.

Donna Feir.

On October 27 Donna Feir let us use the boards that were made for the Tuesday night that was canceled because not enough people registered. It was Tom Corcoran’s birthday. Sue and I talked with him and his kids on Zoom. I copied the wrong .pbn5 file onto my thumb drive to give to Sally. I was ten minutes late at Simsbury because of Sue Rudd. Ken and I tied for first (out of eleven pairs) with Felix and Trevor.

On October 29 I discovered that Bob had one or two ticks.


November: We assigned November 1 as the birth date for two of our cats, Giacomo, and Woodrow. So, we celebrated Giacomo’s eighteenth birthday on 11/01/21. This was a big one. Both Woodrow and Rocky had made it to 18, but each died shortly thereafter. So, from now on Giacomo was playing with the house’s money.

In other cat news: Bob would not come into the house. Sue put food and water in bowls outside for him and made up a bed for him among all of her junk piled up outside of the blue door to the kitchen. Maybe he was afraid of Giacomo. Maybe he was afraid of me. Maybe he was just crazy.

On Tuesday, November 2. I drove into the HBC before the morning game and used the HBC’s dealing machine to make boards for the SBC game the next evening. John Calderbank and I then had a 59 percent game, a real coup for us.

I somehow managed to pull a huge tick off of Bob’s right shoulder. Sue claimed that he still had a smaller one on the left side of hs neck, but I had not seen it.

On Wednesday evening we had 3 1/2 tables at the evening game at the SBC. I had used the correct pbn file this time.

On November 6 the grey cat that sometimes roamed our neighborhood appeared. Bob stayed inside.

On November 7 an astounding sixteen teams played in the Swiss at the HBC! Food was provided, and the players were definitely ready to party.

I picked a second tick off of Bob’s right shoulder. I could not find anything on his left shoulder. This might have been the best day of the year at the Wavada household.

On November 12 Bob returned to the family. He got up on Sue’s chair without help while she was sitting on it. Sue was absolutely delighted.

On November 23 the first meeting of the new HBC Planning Committee was held on Zoom. John Willoughby, the new vice-president, ran the meeting. I learned that there would be a “rainbow” event for clubs in January. Gold, silver, red, and black points would be awarded 6

Sue has taken to sleeping on my chair in the living room because Bob would not leave her chair. Why, you may ask, does she sleep prefer to sleep on a chair rather than a bed?

On November 24 I sent a long email to the people on the EC to explain what I had been doing in my role as webmaster, database manager, and other things before the Pandemic. The rest of my frustrating but ultimately successful attempt to resign from these responsibilities has been described here in excruciating detail.

November 27 was another great day. U-M defeated Ohio State 42-27. Michigan had no takeaways and only punted twice. They had seven drives that ended in touchdowns. Needless to say, I did not watch the game, but I wished that I had. I feasted on lots of replays of the many highlights. Michigan finished the regular season 11-1 and would meet Iowa on December 4 for the conference championship.

11/29 For some stupid reason the TSC announced that it would meet on Zoom on December 15, a Wednesday evening. My protests that this was the ONLY time all week that Sally and I could not attend fell on deaf ears. I don’t know if Sally emphasized this, but I certainly did. was really upset about this.


December: Sue and I got our booster shots for the Pfizer vaccine at the local CVS.

12/3 I had a minor pain in my shoulder and neck; the only reason to mention it was because I had no known injuries there. The passport that I planned to use on the October trip would expire before I needed it for the rescheduled one in May. I had researched what was required. I took a photo of myself in the size and format required. I mailed it with all the other materials, including my old passport. The State Department did not accept the photo and sent the package back to me.

On the next day Michigan beat Iowa 42-3. The Wolverines were champions of the Big 10 for the first time since they started the championship game.

On December 6 the new stove that Sue purchased arrived and was installed. The burners are, in my opinion, much too hot, but I didn’t know what we could do about it. My neck felt much better.

12/7 I went to Walgreen’s and bought a new passport photo. They guaranteed that it would be accepted. Evidently there was a website that examined the image and validated it. I could not find my old passport.

The next day I found the old passport under my chair in living room. It had apparently dropped through the cushions. I mailed the forms back in.

Ken and I scored more than 72 percent at the SBC bridge game. That might have been the best score that I had ever recorded up to that point.

The space to the right of the Gold LM certificate will probably always be empty.

On December 10 I received Gold LM certificate from the ACBL and attached it to the east wall in my office below the other ones. I don’t expect to win any more

On the next Tuesday Donna Feir needed me to make boards for the morning open pairs game while she got the room set up. I did so. I only had time to make 5 boards for the Wednesday night game at the SBC. I made the rest of boards by hand. Unfortunately, when I did so I made boards #21 and 22 the same. Ken directed and Margie Garilli kept score on the BridgeMate.

On December 16 the EC voted on Zoom to move the Royal STaC to April of 2022, to cancel the Presidential Regional ordinarily held in February, and to hold two four-day regionals in May. One would be a free tournament structured along the lines of the Gold Mine held in 20197. The other would be open.

On December 17 President Biden postponed closing U.S airports to people from countries that were infected by the Omicron virus.

On December 22 I could not get dealing machine to work. At the SBC game we played using an old deck that had been given to me years earlier. The players did not like this much.

Discontinued but not forgotten.

In the little shelf on the north wall of my office I found a package of McCormick’s Meat Marinade. On Christmas day I used it to marinate a spoon roast that Sue and I feasted on. I put Bob up on my lap both in the office and the living room. He really liked the former when I petted him with both hands, but I was not able to get much work done when I did so.

By December 26 Omicron accounted for 71 percent of the cases of Covid-19 in the US. The number of new cases eclipsed 200,000 per day. The holiday season turned into a super-spreader event.

I realized that I must be allergic to Bob—sneezing and blowing nose all day. I bought ten N95 masks at Home Depot for $23. The CDC finally admitted that simple face coverings were better than nothing, but the N95 masks were tremendously more effect

I encountered no problems whatever in making thee boards for the SBC game. I played with Felix in the open pairs game at the HBC. We almost won; one different decision against Tom Joyce would have done it.

On December 29 I had a 64 percent game in the open pairs at the HBC with Eric. In the last game of the year at the SBC 3 tables, Ken and I scored 65%.

On December 30 at an emergency meeting of the HBC Board of Trustees (BoT) on Zoom. Carole Amaio was a riot: “Can you hear me? I broke my wine glass. Shit!” We decided to require masks starting on Monday.

On December 31 over 500,000 new cases were reported, the most of entire Pandemic. The only good sign was the fact that hospitalizations and deaths were not as prevalent as with the original virus. However, both vaccinated people and those who had already had Covid-19 were susceptible to Omicron.

U-M lost to Georgia 38-11. The football team had a great year, but they were not (yet) in Georgia’s class. Four bowl games were canceled in 2021.


1. This treadmill was given to me by Tom Corcoran. My first treadmill was purchased second-hand from someone who had never used it. I found them on Craig’s List. The belt on that one broke after I had used it regularly in the winter and foul weather for several years. Tom brought the second one from his house in Wethersfield. His wife Patti had used it for a while. He somehow arranged for removal of the old one and installation of this much better one. Incidentally, I claim to be the only person who has ever broken two treadmills. Prove me wrong.

2. Giacomo was the only cat that we ever had who attempted to make the “mighty leap” from the couch on which he tended to spend his days to my easy chair where he liked to sit on my lap while I was watching television. When in September 2021 he executed the “tentative” version of the leap, I realized that his legs and body were so long that he could actually reach the armrest that he landed on by just stretching out to his full length.

3. XYZ is a kind of new-minor forcing. After any three bids 2 is a relay to 2, usually to show invitational values. A rebid is an artificial game-force.

4. In December of 2023 the twelve-theater Cinemark complex in Enfield Square closed for good. At that point it became a twenty-minute drive to see a movie or, in my case,an HD opera.

5. Files with the extension “.pbn” (portable bridge notation) can be read by the Dealer4 software that runs the dealing machine at the HBC. At first I had Linda make some of these files for me using software on the HBC’s computer. In 2023 I discovered free software available for download that allowed me to make them on my computer. In both cases the files generated were completely random.

6. I am pretty sure that the “rainbow” event was later called a Royal STaC.

7. The free Gold Mine never happened. I do not remember why.

2021 April 19-24: Geeks on Parade

A week to fix a printing problem? Continue reading

This is the usual setup of my desk. The printer (top) is only a couple of feet from the CPU. The display is balanced on my Italian dictionary. My (always plugged in) phone and wallet are stored on the base of the display.

My HP color LaserJet model M252dw, which had been attached to my Lenovo desktop and functioning without difficulty for at least five years, was still performing admirably on Friday, April 16. I did not use it on Saturday or Sunday because I was playing bridge in the online qualification tournament for the Grand National Teams (GNT).

On Monday, April 19, I decided to print my first ever coupon for cat litter. I redeemed 325 of my Paw Points on freshstep.com for a $3 coupon. The company emailed me a link to a web page on which I could print my coupon. I clicked on the link and then clicked on the “Print” button on the webpage. The screen said “Preparing preview”, but it never got any further. It just sat there spinning. I closed all the tabs on my Foxfire browser.

I clicked on the link in the email again. Foxfire started, and the same screen with the “Print” button appeared. The familiar “Preparing preview” appeared, but noting ever printed. There were no files in the printer queue.

After that, the webpage linked from the email would not allow me to try to print the coupon. I found the contact email address on freshstep.com and sent an email that explained the problem and asked them what to do to obtain my coupon.


On Tuesday the troubleshooter reported a problem with the printer.

I did not need to print anything else until late on Tuesday. At that point I could not even make a spooled file from any program. The system reported no errors. I ran the troubleshooter in Windows. It reported a problem with the LaserJet printer, but it found no specific issues.

I tried various combinations of shutting down the printer and restarting Windows. Nothing worked. When I tried to print a test page, an error appeared on the computer, and nothing printed.

A few years previous to this a virus had somehow infected my computer. A Geek Squad member (I don’t think that they called them Agents yet) found it quickly by taking over my computer and eradicated it. I was impressed enough that I had no hesitation about contacting the Geek Squad in the morning.


To Chat with a Geek Squad Agent one must click on the blue circle at the bottom right of the webpage with the word “Help” in it.

On Wednesday Morning I pointed my browser to the Geek Squad website and started a “Chat” session. In the comments window I described the problem in quite a bit of detail. Evidently the “Agent” who commenced the Chat did not have access to this. I described everything again. I was assured that this could be fixed if I allowed another agent to sign on to the computer remotely. I agreed.

On this window you must click on “Chat now”.

I was then asked if we had a Geek Squad account. I said that we once did, but I did not know if it was still active. The Agent looked it up based on the phone number that I had provided. The Agent found nothing. I asked if I could get a contract for one issue. The answer was “Yes, for $39.99.” I approved the terms by clicking on a link. Another chat window appeared on my display.

Click on “Live Chat” here.

Less than a minute later Agent Xavier introduced himself in this chat window. He asked me to unplug the printer cable and plug it into a different USB port.

I thought that this might work. In fact, I was kicking myself for not trying it earlier. Alas, it did not help. Turning the printer off and on did not help either.

Agent Xavier then asked me if we had another printer cable. Like Noah’s family, we have at least two of almost everything somewhere in our house, but I would not even know where to begin looking for a printer cable. If I found one, it would probably be thirty years old and have the wrong interfaces.

Adhering to one of my favorite axioms, “If you can’t find it, you ain’t got it”, I replied that I did not think so.

Undaunted, Agent Xavier explored the nooks and crannies of my computer’s insides for quite a long time. He told me that the problem was probably due to the fact that back in October of 2020 the last update of Windows 10 had not completed successfully. Frankly, this sounded like an admission that his only remaining tool was a hammer and he had just found a nail. I mean, how could that be the source of the problem when I had printed hundreds of pages in the interim?

I did a lot of nothing while this went on.

On the other hand, I am no expert on Windows 10. Maybe Agent Xavier was. So, I did not protest when he decided to try the update again. It took several hours, but when it finally finished, it appeared successful. At least, no error messages appeared. Back in October I was pretty sure that Windows had reported that it had been unable to complete the update.

The very first screen that appeared when the update finally finished was different. There was still a breathtaking photo in the background that had been fuzzed out, and my name appeared, but there was no field for the password. Instead, there was a clickable phrase “Sign in”. When I clicked on it, a window with a password field appeared. I entered it. I then had to go through a series of screens rejecting offers from Microsoft. So far, so good.

I tried without success to print from a number of programs. The error in printing a test page was no longer there, but every attempt at printing produced a spooled file in error status.

Agent Xavier’s little chat box did not reappear when I signed onto the system after the update. Knowing that I would need to go through the entire process of contacting the Geek Squad through the Chat windows again, I opted to wait until the next morning when I would be more rested and alert.


On Thursday morning I contacted the Geek Squad website and started another Chat session. I went through the same tedious process because neither Agent on the previous day had told me what my case number was. This Chat Agent found it told me that the case number was CAS5881919-X8R5M3. I wrote it down. The Chat Agent sent me a link so that he/she could sign on, but it timed out before anyone took advantage of the connection.

So, I had to contact the Geek Squad chat again. This time a different Agent sent me another link and set things up so that Agent D S (Double-0 Soul?)1 assumed control of my system from his little window. After trying several things he determined that the problem was the cable. He downloaded the wizard app from HP, which took some time to install. He then offered to walk me through setting up the printer for Wi-fi. I agreed. 

I set the keyboard was on the top of the printer, and I pivoted the display almost 180 degrees.

I needed to rearrange my computer’s peripherals so that I could see the printer and display at the same time and still be able to able to type on the keyboard. This was not easy. A snake’s nest of cables has formed over the years on the floor between my computer and my printer. Furthermore, I had to stand up through all of this; there was no room for a chair.

I never figured out why the printer was not able to locate our network (ChaChawave) when I did this for Agent D S.

I located the correct menus on the printer’s little screen and pressed the option to retrieve Wi-fi network information. It ran for a few minutes. Agent D S told me to watch it while he did some things. Meanwhile, the printer kept trying to retrieve network information. To this day I do not understand why it could not find any networks.

Evidently Agent D S decided to restart Windows for some reason. I did not pay close attention to what he/she was doing. I know for certain that I did not do it.

When the system came back up, the same first screen appeared as had on Wednesday after the successful update of Windows 10. I clicked on the “Sign in” link below my name. An unexpected window appeared. It said that I needed an “app” and asked if I wanted to search the store. There were two buttons: “Yes” and “No”. Unfortunately, both options returned me to the screen with the “Sign in” button. I was stuck. Restarting did not help. Neither did turning the computer off and then back on.

When my computer restarted, as usual, a Lenovo screen appeared. The lower left corner said “To interrupt normal startup press Enter“. I did so. Many times. I tried holding down the Enter key. I was not able to interrupt the process; the screen with the “Sign in” button appeared again, followed by the same window demanding an app.

Once again I was tired and very frustrated. I decided to employ the tactic that had worked so well for Quintus Fabius Maximus Verrucosus against Hannibal in the Second Punic War. I retreated and delayed.


On Friday morning I contacted the Geek Squad Chat again. I explained what happened. The Char Agent said that if I could not sign on I must bring the computer to Best Buy. Evidently it was impossible to find out what Agent D S had done, or perhaps the Chat Agent was too lazy to find out.

I definitely did not want to bring the CPU in to Best Buy. The local store in Enfield was recently closed, presumably a casualty of the pandemic. The closest remaining ones were ugly drives to Manchester, CT, or Holyoke, MA.

Evidently Geek Squad Agents are really issued badges, but I don’t think that they have a license to kill.

I called the Geek Squad 800 number to get a second opinion. Of course, I had to wait in the queue until the next available Agent could take my call. The Agent who finally answered the phone was sympathetic, but she also insisted that my only option was to cart the machine to Best Buy. I pleaded that I was 72 years old, it was more than a thirty-minute drive, and I did not want to go into a “big box” store in the middle of a pandemic. I protested that there must be someone who understood what my computer’s strange behavior was symptomatic of. More sympathy, but no action.

This look means, “Pick me up. I want to sit on your lap while you play on the computer.”

An appointment was required to interact in person with a human being wearing a Geek Squad shirt. The telephone Agent offered to make one2 for me. There was one open slot at 2:20. It was already 1:45. After that nothing was available until Tuesday! I reluctantly took the 2:20 slot and rushed to remove all of the cables from the back of my computer. While I was in the process of doing so, my seventeen-year-old cat Giacomo entered the office and started howling, a very reliable sign that he was about to barf. I grabbed some outdated grocery store inserts and put them in front of him, and (mirabile dictu!) he mostly hit them. I cleaned up the mess and drove to Best Buy with my computer and AC cable.

The GS guys at BB in Manchester wore black shirts like Kelvin’s.

I arrived at the store at about 2:30. The Geek Squad guy there was waiting for me. He spent the ten remaining minutes of my appointment trying to find my open problem on his computer. He finally did, and he also told me that he had found my account. It was under 860-386-0701, the support line for TSI. That phone was disconnected in 2014 when we closed down the office in East Windsor.

The Geek Squad employee then attached his display and keyboard and verified the problem. Then he disappeared into the back to talk to “my tech”.

The diagnosis was that my operating system had been corrupted. They would need to reinstall Windows 10. He said that they could save my files, but I would need to reinstall the programs. I had been through this once before when my hard drive crashed. Getting back to something close to where I had been was a monumental undertaking. I knew very well that this would be a major hassle. In despair I crossed my arms on the counter in front of me and set my forehead on them.

The designated talking Geek disappeared to converse with his “tech” again. I imagined that in the back room the Great and Powerful Oz was issuing edicts punctuated with bursts of fire.

The talker returned and asked me if restore points had been set. I said that I thought that I saw Agent D S do this, but I wasn’t sure. He said that if there was a restore point, they would not need to reinstall Windows.

Hope springs eternal! I left the box there and drove home with my claim check. I missed one turn recommended by the Google Maps lady, but she put me back on course and eventually welcomed me home. As I entered the house I informed Sue that I no longer had a computer, but I did have a piece of paper.

I received a text at 5:38 that said that the computer was being repaired. At 5:39 another text assured me that the repair was complete. The text did not say whether they had to reinstall Windows. I thought it very likely that the answer must be “No” because not even the Great Oz could install Windows 10 that fast.

I could pick up my computer! The text gave a link to make an appointment. Sure enough, the first one available was on Tuesday afternoon.

Sue thought that I should drive out to Best Buy to pick up the machine immediately. I was not sure that they would even allow me into the store without an appointment. She called Best Buy’s 800 number3. The guy on the phone made an appointment for 12:50PM on Saturday.


I left for Best Buy at a little after noon on Saturday. I arrived about 12:45. A different talking Geek retrieved my PC. He said that they did not need to install Windows. Rather, my computer had been booting in “Safe Mode”. The person who worked on it changed it so that it no longer did this, and a password was no longer required. I have no idea how this was accomplished, but the Great Oz would not talk to lesser beings either, unless, of course, they had murdered a witch.

The computer was turned over to me with no AC cable. The talking Geek could not find it, but he graciously gave me a new one. Best Buy charged me neither for the cable nor the “repair”.

I badly wanted to go home and try the PC, but the original problem had not yet been addressed. The printer still did not work. I had brought the printer cable, which was about fifteen feet long, with me to Best Buy. I asked an employee where the printer cables were. He told me, but I could not find them.

I looked everywhere in the vicinity. While I was doing so, my right foot began to hurt rather badly as it often did when I had walked a mile or so. I needed to do my standing step-over stretch. It took ninety seconds, but it relieves the pain. I had to hope that no one saw me.

Eventually a salesman helped me to find a printer cable. They only had 6′ ones, but that was adequate. I bought one and drove home.

The Invoice from the Geek Squad was carefully itemized. $0.00 appears ten times.

The PC worked fine. The printer seemed to work the first time that I tried with the new cable, but after that I could not get it to function. I decided to try to configure a Wi-fi printer on my own. For some reason the printer had no difficulty finding the network this time. I found the password (which the printer called “passphrase”) and carefully keyed it in on the tiny screen on the top of the printer. My seventy-two-year-old hands were not very steady, but I did manage to get it to work.

The first and fifth printers on this list produce output on the LaserJet printer. The duplicate on line 2 produces an error.

From this point on, whenever I printed anything I saw the LaserJet printer three times in the list of available printers. I thought that maybe it was connected both ways. However, if I chose the second one, an error appeared: “Could not start printer. Please check your printer configuration.”

It did not matter if the cable from the printer was plugged in or not. So, I deduced that I had two choices, both of which used Wi-fi to request output.


So, as I write this on May 5, 2021, two questions remain unresolved:

  1. Why did the printer suddenly stopped working when it was connected to the CPU by a cable? I can think of two possible explanations.
    1. A freakish solar event penetrated the chip in the printer and caused a bit to flip in the software that handled direct connections. If you do not think that this is possible, listen to this Radiolab podcast. Please don’t tell any Republicans about this.
    2. Somehow the connection in the cable interface itself or inside the printer became loose or damaged.
  2. What about the coupon that started this whole circus?

Since a workaround was found and successfully, and there is no easy way to investigate the remaining printing issue, I have lost interest.

Fresh Step has not responded to my last two emails. I will doggedly pursue this and update this entry when it has been resolved. $3 is at stake!


1. “Agent Double-O-Soul” was a modest hit for Edwin Starr in 1965. His best song was definitely “War”.

2. An appointment, not a shirt.

3. The store was not answering the phone because of the pandemic.