2021 Part 2: The Pandemic Strikes Back

Living with Covid-19 in 2021. Continue reading

I kept pretty good records of what my activities during 2021. I decided to arrange this entry in chronological order with separate entries for a few startling or momentous events.


January: 2020 was widely considered the worst year ever or at least in my lifetime, but it appeared that 2021 might wrest that crown away. It had the usual 365 days, but it felt like the longest year of all time. I had rather enjoyed the tranquility of the isolation in 2020, but by January of 2021 I really wanted to play bridge and see all of my friends again on a regular basis.

During the first few days of the new year no one talked about anything besides the election. I had become convinced early in the election campaign that Trump would try to start a coup if he lost. I was right. That story has been told here.

On the Pandemic front the big news in late 2020 was that three different vaccines would soon be available, but the schedule had not been published. The priority would be given to health care workers and then to those over 65.

We sufferers from trypanophobia were relentlessly subjected to photos of people with their sleeves rolled up as someone near them administered the shot (or “jab” as they called it in England).

On January 1 I played bridge online with Ken Leopold. We scored over 65 percent, one of my best scores ever. I still did not enjoy it.

Senators Manchin and Sinema.

On January 4, my sister’s 65th birthday, both of the Democrats were declared winners in Georgia. The Democrats seemed to be in control of both houses of Congress, but two of them, Joe Manchin of West Virginia and Krysten Sinema of Arizona, were not reliable votes. The former was in bed with Big Coal and conservative for even a Blue Dog, and the latter was just a narcissist.

On January 6 I played bridge with Ken again. This time we did horribly. When I get nervous playing online (sometimes because I am not yet used to the BBO interface), my left hand begins to shake.

Almost none of the rioters that stormed the Capitol wore masks. Deaths from Covid-19 were still averaging 4,000 per year. So, on top of everything else the insurrection was also probably a super-spreader event.

Ken and I had another awful game on January 8. This time I had an excuse. While we were playing, Sue was in the other end of the house and had a heart attack. She called 911, and an ambulance took her to the emergency room of St. Francis hospital. The doctors put in a stent. In January of 2021 hospitals were a very dangerous place. I was quite worried. I had long known that a day like this might come. Sue was quite overweight, and she knew that she had a mild case of diabetes for a long time. She never exercised, and her eating and sleeping habits were deplorable.

Almost all my horror stories involved Unite.

Expedia sent me an email that said that I had a credit with United Airlines. I had absolutely no idea what caused this. I looked at the header for the email; it seemed legitimate. At that point it seemed pretty unlikely that I would ever fly on United again. Unfortunately, the email got lost when I cleaned out my Outlook folders before moving to the Asus computer (details here) in 2023. So, I probably will never know any more about this.

I drove Sue home from the hospital on January 11. For the rest of her life she was required to administer insulin shots to herself and to take several types of heart medicine and a few other drugs for other chronic issues. She was on a fairly strict diet aimed at getting her weight down and her blood-sugar level under control. She could walk without assistance, but she had no stamina. She seemed worse a couple of days later.

She made an appointment with her primary care physician. The appointment with the doctor seemed to go OK. There might have been an adjustment to her drugs. I was required to wake her up every morning at 9 a.m. and to remind her when it was 6 p.m. After a while she figured out how to give herself reminders on her phone, but I still needed to awaken her every morning.

On January 20 Joe Biden was sworn in peacefully. At this point some right-wingers were claiming (with no evidence whatever) that the rioters (or at least the instigators) were actually from Antifa or Black Lives Matter or even the FBI. The FBI had begun searching for participants. There was an unbelievable abundance of video. Evidently for a lot of these bozos this was the culmination of a great deal of training and effort, and they wanted to make sure that they had mementos. Many of them would come to regret that decision.

On the 23rd I wrote in my notes that Sue seemed a little better, but she was still quite weak. She said that she could cook some, but she requested that I do the dishes. I agreed, of course, and there were several delicious but easy meals that I was comfortable preparing and cooking. I shopped for them, and she learned how to order groceries online.


February: On February 5 I played on BBO with Eric Vogel. We scored better than 54 percent.

Sue has rehabilitation therapy scheduled for the 8th, but she canceled it. She did that a lot when she had her knee replacement surgery a few years earlier. For a little while she tried to walk around on Hamilton Court. I joined her for a few of these jaunts. The cold air bothered her breathing for some reason. When it got warmer she went on little walks by herself, but she eventually stopped doing them. That was just the way she was. It would have done no good to nag her to exercise.

On the next day I played with Eric again. This time we scored better than 57 percent. I was starting to feel more relaxed playing online, but I still hated it. It was also the day that Trump’s trial in the Senate began. The first vote was on whether the process was constitutional. That passed 56-44 with six Republicans voting in favor. However, 67 votes will be required for conviction, and so it appears that he will walk again.

On the 10th Sue went back to her heart doctor. He put her back on Lasix to reduce the buildup of fluids. This seemed to help her a lot, but it made her go to the bathroom. It took her a bit of time to learn how to control this situation.

On the same day I went downstairs to walk a few miles on the treadmill1. It made a horrible sound, and I had to unplug it. After I thought about it, I became pretty sure that this was caused by the cats, Giacomo and Bob. They both took naps on the treadmill after visiting the litter box, which was also in the basement. A bit of litter might have stuck to their paws, then fell into the treadmill’s mechanism, and somehow made it jam up. In any case fixing or replacing it was not a job to be undertaken when all of society was under lockdown.

I always watched an opera or a streamed TV show or movie on my laptop situated on the ping pong table.

On the very next day I spent 100 minutes on the rowing machine that Sue had bought for me many years earlier. It gave me a sore tailbone. I brought down a small pillow and strapped it on top of the seat. I also brought down a pair of grey sneakers and permanently tied them into the footrest. It had bothered me that my feet slipped while I was rowing. This solved the problem.

Sue at some point in February had an anxiety attack. This was really the worst symptom yet. She had difficulty breathing for several minutes. This development meant that I had to keep bottled up my feelings about everything (including but not limited to my disdain for the pigsty in which we lived) or risk killing my wife. She got a prescription for this from one of her doctors. It seemed to work.

Over the next few days I spent some time doing our income taxes. I filed them electronically using “Free File Fillable Forms” and almost immediately received a refund from Connecticut. The federal refund did not arrive for several months. I can’t complain too much; the IRS did send a “stimulus” check of $2800.

At some point I dropped my Pixel 2 cellphone and cracked the screen. It still seemed to function correctly. This device, which I came to hate, continued to function until May of 2022. Its demise occurred somewhere in Germany and was described in detail here.


March: The 2nd was Sue’s 70th birthday. She was planning on throwing a big party, but she was definitely not up to it, and not many people would have been able to come anyway.

On March 15 Sue and I drove to a huge parking lot on Runway Rd. in East Hartford. There we received our initial Pfizer mRNA-based vaccine. It was a very quick and well-organized process overseen by members of the National Guard. The vaccine was reportedly more than 90 percent effective, which was incredibly high for a vaccine of any time. The number of new cases was already dropping in response to its availability.

A meeting of the District 25 Executive Committee (EC) was held via Zoom. Not much was decided. The big issue was whether the district would follow the American Contract Bridge League (ACBL), the locality, or nobody with regards to requirements for vaccination and/or masks.

On March 16 the weather was nice enough to walk five miles outside. However this was the last time in March that I was able to achieve that distance. Subsequent walks were cut short by pain in my right foot that seemed somehow to be related to the chronic tendinitis that I had in the IT band that ran from my knee to my hip (described here). This was quite upsetting to me.

On March 21 I posted the pre-registration form and deposit for our team for the Grand National Teams (GNT) qualifying tournament: Felix Springer, Trevor Reeves, Ken, and me. The qualifying games would definitely be held online on BBO. The national finals were scheduled for the summer NABC. Because that tournament had been canceled, the GNT finals would be held online.

On March 22 the Tournament Scheduling Committee (TSC) for District 25 (D25) met on Zoom. The plan was to hold the Ocean State Regional in Warwick on the week before Labor Day, if possible. The ACBL was planning to make a decision about sanctioning tournaments on May 22.

On the last day of March I made a long overdue appointment with my dentist, Dr. Coombs in Suffield. I later canceled the appointment because of fear of Covid-19.


April: No April fool jokes on April 1: The last blossom on the Christmas cactus appeared. The most remarkable story of the year concerned the mysterious injury to Sue’s cat, Bob. The details have been posted here.

April 5: I sent out an email composed by Sue Miguel to promote the online GNT qualifying tournaments that will be held at various times.

April 7: Bob seems nearly fully recovered.

April 13: Frances Schneider, the outgoing president of the Connecticut Bridge Association (CBA) asks me to take over her job at the end of her term. I declined because I was still doing a great deal of work for the district, and no one seemed to be taking seriously that I planned to resign those duties at the end of the year, and a great deal of effort would be required to replace me.

April 15: Sue and I drove back to East Hartford to be given the second Pfizer shot. I was once again amazed at how easy it was. I have always absolutely hated even the idea of shots, but this was not a bad experience. A fairly sizeable percentage of the population, however, has bought into the idea that the vaccines are some kind of plot generated by the Big State.

No screens online.

April 17-18: The GNT qualifier was held over a weekend online on BBO. In the first round on Saturday our foursome played in a four-way, which was necessary because there was no way to do a three-way on BBO. Because it was so easy to cheat on BBO, we were supposed to provide our own way of communicating visually (via Zoom or some other device). There were no instructions as to how this should or could be done. It was left up to the players, each of whom was paired up with an opponent in the way that is done in matches that used screens. .

The Meyerson team. Bernie is on the right.

In the first half of the first round we met Steve Meyerson’s team for a twelve-board match. I was supposed to set up some kind of communication with Bernie Bendiksen. I had played against Bernie a few times at tournaments, but I did not know him well. He didn’t know how to do it, and neither did I. So, we just played. I think that the other six people figured out a way to do it.

We won easily. The margin was 30 victory points. That meant that we did not need to play in the second half of the first round. We did not need to come back until after lunch.

Meyerson’s team won the second half of the morning. So, they got to play in the second round after the lunch break

Stay away, Fluffy.

In the afternoon we had another four-way. In the first twelve-board match our opponents were the team captained by Dana Rossi, who was also the person with whom I was supposed to establish verbal communication. Dana was from southwest Connecticut; I had played against him quite a few times at sectionals, but I had never been friendly with him. He provided me with a link to a Zoom feed that he was controlling. I signed in on Yoga, my convertible laptop. I played the match online on my desktop computer. I was uncomfortable listening to Dana Russo talking to a little girl, presumably his daughter. He told her that they take dead animals to the incinerator to burn them.

Not in Flight B.

We won again, this time by 35 victory points. So, we qualified to play in the quarterfinals on Sunday. We were matched up against Brad Mampe’s team. I was paired with his long-time partner Steve Willner. I had played against them once or twice, but I had not conversed with either of them. They seemed to play very little except in this event. Steve ran the Zoom feed. They had previously played a version of the Polish Club (as, in fact, so had Dan and his partner, Adam Lally). In this match they played a fairly standard version of 2/1.

This was a twenty-four board match. We lost the first half by 11 victory points. Steve was not around when the second half began, but he showed up a few minutes later. Ken and I had some chances in the second hand, but we each misplayed one hand. We lost the second half by 24.

Eric and Victor Xiao in 2019.

The Mampe team defeated the team captained by Dan Jablonski in the semifinals. Their opponents in the final match would be the Xiao team, whose captain was Victor. They would play a 48-board match for first place at some later date, but they were both guaranteed to qualify for the GNT.

On April 19 I sent out another email on MailChimp for Sue Miguel. When I attempted to remove everyone from the audience that I was using so that I could replace them with C players, Donna Cone’s record did not move. In an online “chat” someone from MailChimp told me it was because her record had been “cleaned”, which meant that the email address was no longer valid. I had obtained this address from the Rhode Island Bridge Association (RIBA) several years earlier.

After I sent out the email I undertook to print a coupon for $3 off of a box of cat litter. Thus began the great encounter with the Geek Squad that has been recounted in detail here.

On April 24 I walked 2.5 miles, but I had to quit at that point because of the pain in my right foot. The pain persisted throughout the evening.

The next day I sent out another email for Sue Miguel.

On April 26 I listened to a very disturbing podcast on This American Life about how right-wingers are sabotaging the effort to get the nation to a state of “herd immunity”, in which enough people have immunity that new infections cannot find new hosts. It has been posted here.


May: On May 2 I sent the following email to my friend, Bob Sagor (introduced here), the captain of the team that finished third: “The Xiaos won C. They can’t play in both flights. You may get to play in the NABC!”

On Thursday, May 6, I mowed the lawn for the first time in 2024. As usual, the Honda lawnmower started on the first or second pull. I needed to stop after completing the parts of the yard that face Hamilton Court or North Street. I sat, stretched the IT band on my right leg, and rested a bit. I then mowed the rest of the lawn.

The flowers on the daffodils and tulips in the neighborhood were withering. New Englanders said that the plants were “going by.” I had never heard this expression before coming to Connecticut, and I have never seen it in print.

Bob Sagor.

On May 8 Brad Mampe’s team beat Victor Xiao’s team in the final match of the Flight B qualifying tournament by 50 Victory Points! The third-place match was won by the team thrown together at the last minute by my friend and occasional partner, Bob Sagor. In fact, Bob’s team did attend the tournament, which was held online. They added Felix to their roster.

On May 11 Sue somehow hurt her left foot. I gave her the ankle brace that I had used a couple of times when I had sprained my ankle. Also, her ears were stopped up. Neither of these conditions lasted very long, but they made her even more miserable.

On May 13 I walked five miles with only two stretch breaks in 70 degree weather. I considered that a big improvement! Giacomo was having trouble getting up the steps from the basement to the house. I hated to do it, but I was going to need to bring the litter box upstairs.

The was the day that the Center for Disease Control (CDC) eliminated the mask guidelines “for most”. This was strictly a political move. Hundreds were still dying every day, but an incredibly large number of people resented being told to wear them. Good masks were an effective means of reducing the spread of the virus. The CDC had fumbled the ball when they said that any sort of face covering would do. Only later did their spokesmen indicate that the N95 masks were many times more effective than ordinary cotton ones.

Yoga and Big Bubba.

On Wednesday, May 26, I had placed my convertible computer, Yoga, on the floor next to the nightstand in the bedroom just before I took a nap. I then set my Big Bubba mug on the nightstand. It fell on the computer. Even though Yoga was closed, the impact cracked the screen. It was no longer functional.

Two days later I ordered a Microsoft Surface Go laptop from Best Buy. Before the Pandemic there was a Best Buy store in Enfield, but it had been closed. I had to drive to Manchester, CT, to pick it up. I did not give it a name.

On May 31 the Hartford Bridge Club reopened. Eight pairs played in a Howell. Masks were required (thank goodness!) because of the policy of West Hartford.


June: On the first day of the new month my new laptop would not operate. The screen was all black or dark grey. I could see the cursor, but i could not get it to operate. I made an appointment and drove to Best Buy in Manchester. The guy at the Geek squad desk was sanguine. He told me that “It uploads changes every Tuesday; something must have happened so that it could not reboot.” I asked him if I should make an appointment now for the following Wednesday. He advised me to hold the power key, which was the second one from the right on the top row, down for ten seconds.

On June 3 the TSC had a Zoom meeting. The district will try to hold a tournament in the week before Labor Day in Warwick, RI. This was exciting news. I sent out three big emails about Warwick.

That evening I found Bob in the basement. I deduced that he was able to climb up and down the stairs. I moved the litter box back to the basement.

Sohail Hasan, a partner from a tournament in 2019, sent me an email that asked me to play with him in Warwick.

On June 5 Chen’s team beat Mampe’s in a close match in the Flight A final of the GNT qualifier. That would really have been something if Mampe’s team had won both A and B.

The internal modem on my desktop computer stopped working, but I got the Belkin external modem to function. 52 people unsubscribed to my emails. That was a very high number. It was 94 degrees outside that day. I found that I could no longer tolerate long walks in temperatures above 90. When I was in my fifties I had no problems running in 100+ temperatures. It was still very hot the next day.

Sue told me that she has seen a white circle in the middle of her field of vision twice. This could be very bad. I certainly hoped that it didn’t happen again.

On June 8 I committed to play on July 1 with Felix Springer at the Hartford Bridge Club. I needed to avoid getting too many masterpoints because my total was very close to 2500, which was the cutoff for the GNT in 2022. I needed to be under that total for the roster that was published on August 6, 2021.

While researching for the blog entry about the Mark Twain writing contest (posted here), I discovered that Dorothy Clark was one of the judges. I played against her many times in Simsbury, and I was also her partner one evening, as described here.

Me, Felix, Eric, and Trevor.

June 12th was my third straight day of pain-free five mile hikes. I committed to play on 6/21 with Eric Vogel in club qualifying game for the North American Pairs (NAP).

The next day I committed to play at the HBC with Trevor Reeves on June 29. That game got canceled later.

On June 14 I discovered that Sue’s cat, Bob, was able to use the ramp that led from the basement to the cat door and thence to the back yard. So, he evidently no longer needed the litter box.

I played with Eric online on June 21. We were horrible.

I learned on June 27 that I did not need to report for jury duty. In 2023 I would be 75, which would allow me to avoid jury duty forever. I never served on a jury. I came close once. I was selected as an alternate for a civil case about an automobile accident. It was scheduled for two days, but one of those was canceled because of a bomb threat. I was unable to attend on the rescheduling date, and so I was excused.

6/29 Bob Bertoni (introduced here) died at 5:45 AM. This was very hard to take. Bridge in New England will have a very difficult time recovering without him. Over the subsequent years I have thought of him very often. His obituary was posted here.

John Willoughby.

Sue played bridge at the HBC with John Willoughby. After the temperature topped out at 97 degrees, a front came through with a thunderstorm.

6/30 I played with Felix at club. There were nine tables. We won with 62+%, and I earned my Q for the NAP qualifier.


July: A lot happened in July. On the first Sue and I drove to Bradford, MA, for Bob Bertoni’s wake. I had to let Sue off and park several blocks away. I saw Peter, Lois DeBlois, Carolyn Weiser, and Paula Najarian, who, to my great surprise, had white hair. A lot of the bridge players from the Eastern Massachusetts Bridge Association (EMBA) were also there. I introduced myself to Beth Bertoni and told her that I did not know what we were going to do without Bob. I really meant it, and in the ensuing months and years I learned that my concern was justified.

Sad news: O’Connor’s closed for good at the end of 2022.

On the way back to Enfield we stopped for supper at O’Connor’s Irish restaurant in Worcester. I had to let Sue off again before I found a parking sport a good way from the door. This was our first night out in over fifteen months. We wore masks until the food came. Most of the other diners acted as if the Pandemic had never happened.

Mrs. Brown’s giant chicken and vegetable pot pie.

I had the chicken pot pie and a Guiness. It was good, but not a lot better than what could be purchased at the grocery store and reheated. It was nice, however, to be in public and see people who were having a good time.

It was raining lightly when I walked out to retrieve the car. By the time that we reached the Mass Pike there were torrents of rain. I drove almost all thee way home with the windshield wipers on at the highest speed. Most of the time I had great difficulty seeing the lane indicators. This was the worst occasion for summertime driving that I ever experienced.

It continued to rain very hard on the next day. Enfield seemed to get more rain than nearby locations. The back yard was flooded, and a few puddles were evident in the basement. Never in the more than thirty years that we had lived in Enfield had water seeped into the basement. I struggled to understand where it came from. Evidently concrete is slightly porous, and when the soil is very wet the water finds its own level.

Sue borrowed (or otherwise procured) a Sears Wet/Dry Vacuum and showed me how to use it. The puddles were eliminated rather quickly.

Stuart Whittle and Saul Agranoff.

On July 9 Saul Agranoff asked me if I could help with the EMBA website. It had been designed and supported by Bob Bertoni. I supplied him with the email address of the contact person at Bob’s company, Megahertz Computer. I also explained that I had never worked on the EMBA website, had no credentials for it, and was pretty certain that it was significantly different from NEBridge.org.

On July 10 I received emails from District 25 officials who were concerned about new ACBL rules for tournaments. They evidently required masks on all players and a distance of nine feet between tables.

My notes said that on the next day the Connecticut Bridge Association (CBA) announced a sectional in Stamford. I could find no details about when this was scheduled to occur. This struck me as very peculiar because I was a member of the board in 2021 (and the previous eight years). To my knowledge we had no meetings whatever during the Pandemic.

My notes also indicated that on the next day that I sent email to my steady partners. Because a large number of emails were deleted when I converted to the Asus box in the fall of 2023 (described here), I cannot locate a copy of this email, but my recollection is that I wanted to set up a regular schedule for online play at the HBC on Tuesdays and Wednesdays.

On July 13 I played bridge at the H

I kept a couple of these masks to use while mowing my lawn in allergy season.

BC with Felix. Quite a few players had difficulties with the masks. The most common complaint was that they caused glasses to fog up. I had bought ten masks for $10 at Shoprite. They were sold by Hanes and made of cotton and were washable. They probably stopped not even one infected particulate, but they did not bother me even a little.

Ben and Ginny Bishop provided decorated masks for members of the HBC. Sue ordered one. I don’t know what happened to it.

On July 15 I renamed the blog entries that chronicled the story of my life as The 1948 Project. It was a takeoff on the somewhat controversial 1619 Project that was sponsored by the New York Times in 2019 concerning the role of slavery in the development of the United states.

On the same day a $63.75 charge from Slice appeared on my American Express card. This was for three pizzas that the cellphone that was in my pocket apparently ordered while I was on one of my five-mile walks. The pizzas were delivered, but I had refused them because I did not place or confirm the order.

In an open pairs game at the HBC on July 20 Donna Lyons (introduced here) and I scored 62%. It was Maria Van der Ree’s 90th birthday.

On July 22 I played at the HBC with Joan Brault (introduced here). There were a lot of wild hands. Joan and I did not deal with them very well.

On July 24 Sue and I attended Maria’s birthday party. We found the event somewhat scary. No one was wearing masks. People had had enough of Covid-19, but the threat was a very long way from over.

Ken Leopold’s teenage son Sam had died at some point in July. I never learned the details. Sue and I attended the burial service in Avon. It was the first Jewish burial service that I had attended. A few people from the HBC were there: Ronit Shoham, Geof Brod, Y.L. Shiue, Marie Abate, and Felix Springer and his wife Helene. Ken gave a very touching speech about his son’s baseball heroics.

The virus had been raising its ugly head. On July 30 the ACBL responded by canceling all tournaments scheduled for August, which included the tournament that D25 hoped to old in Warwick. I immediately sent out an email with the same selection criteria as the on that I had previously sent to announce the cancellation of the tournament.


August: On August 2 I received an email from Viking (the cruise line) moving the departure date for our Grand European Tour to October 23. That would preclude attendance at the scheduled tournament in Mansfield, MA. I began investigating the alternatives.

My notes for August 5 say “Stood up by Joan. Had to drive back to pick up Sue Rudd.” I do not remember either of those events or what caused them. American Express reinstated the charges for the pizzas. I called, and they reopened the dispute. In the end I had to pay for one pizza. It was not worth it to fight this any more, but I deleted the Slice app from the Pixel 2. I have told this story many times, and I have yet to meet anyone else whose phone ordered anything for them.

After a Zoom call in the evening with Mark Aquino, who, after Bob Bertoni’s death, had decided to run for Regional Director, I felt very depressed about the future of bridge in New England and elsewhere.

On August 6 I rebooked the Viking tour to depart on October 11.

Brenda Montague.

On the next day on behalf of Brenda Montague, the chair of the Nominating Committee, I sent out a set of emails to bridge players in New England soliciting volunteers for the job of vice-president. Trevor Reeves later talked with me about the possibility of applying. I don’t think that he went through with it.

On August 11 I attended the Zoom call with the three Regional Director candidates, David Moss, Mark Aquino, and Allan Graves. David was the District 24 Director from New York City. Allan Graves lived in St. Johnsbury, VT, but for years had only participated in NABC’s and international events. No one mentioned the word tournament. Allan argued that we should concentrate our efforts on trying to get people to play rubber bridge. I found the whole event very depressing.

After the bridge game on my 73rd birthday a bunch of people who had played in the game joined Sue and me for lunch at Effie’s Place. In attendance were Lea Selig, Susan Seckinger, Lois McOmber, Jeanne Striefler, Maria Van der Ree, and Fred Gagnon. We ate outside. I think that I had a Reuben sandwich. It was nice to have any kind of a social occasion.

The next day a “war room” Zoom meeting of D25 officials was held. Carole Weinstein, Carolyn Weiser, Jack Mahoney, Peter Marcus, Sue Miguel, Joe Brouillard, and Sally Kirtley atttended. Peter wanted D25 to cancel all tournaments for 2021 and 2022! Nobody took that suggestion seriously. The qualification tournaments for the NAP would be held online. Carole called the decision a “no-brainer”. I thought that it was a bad idea to decide that anything would be played online if an alternative was possible.

On August 19 I reluctantly voted for Mark Aquino for Regional Director. He won.

I learned on August 20 that airline reservations had been made by Viking for the trip in October. I started doing some serious research about the ports of call on the cruise, which would start in Amsterdam and end in Budapest.

SBC games were played at Eno Hall, the Simsbury Senior Center.

On August 21 I sent an email to players in the vicinity of Simsbury to determine whether they would be interested in resuming the games of the Simsbury Bridge Club (SBC). It is posted here. I received a lot of positive responses.

The next day Hurricane Henri passed through Connecticut. Enfield received only a little bit of rain, but floods were reported in Vernon and Manchester.

On August 24 I learned that the SBC will have been turned over to Sally Kirtley as of September 15. Ken did not want to direct the games. I asked her to verify the schedule with Eno Hall before I announced it.

On August 25 I sent an email to SBC subscribers that we would not be allowed to validate vaccinations on site. I definitely did not want to play bridge with anyone who had not been vaccinated.

Med Colket.

On August 30 Med Colket came up with a work-around. We could change SBC games to invitational instead of open so that I could validate vaccinations that were sent to me through emails. I could also automatically register players whom I had seen play at the HBC.

Aaaaargh! The U.S. has been removed from the white list by the European Union because of the recent uptick in the number of Covid-19 cases here. I began to wonder whether the cruise would be called off and, if not, whether we would be quarantined before boarding the ship.


September: On the first day of the month tropical depression Ida arrived in CT late at night. The rest of this heroic story has been told here.

On September 3 three European countries (Norway, Sweden, and Italy) began requiring tourists from the U.S. to quarantine. The problem was the new Delta variant was nearly twice as transmissible as the original strain, which had spread at an incredible rate before the vaccinations began. .

On September 5 the leaders of D25 were considering—via an exchange of emails—whether to cancel the tournament in Mansfield in November. Most people seem to be leaning in that direction.

On the following day Tom Corcoran, Sue and I decided to postpone the cruise until the spring because of the threat of quarantining in Europe. This would also allow Tom to spend his 70th birthday with his family in Vermont.

On August 8 the cruise was changed to begin on May 5 and end on May 22. Sue made the arrangements while I was playing bridge at the HBC. This period was chosen because no bridge tournaments were scheduled then. The new cruise started in Budapest and ended in Amsterdam. The other ports were the same or nearly so. This was not the last change in our plans, but I actually did go on the cruise on those dates. The bizarre details have been posted here.

On September 10 the HBC restarted the Saturday afternoon game. Peter Katz, my long-time Saturday partner, agreed to play with me.

On September 10 Sue and I went to the picnic for the Locke cousins. I sat by myself because I heard that some of the attendees had refused to get vaccinated, and no one in attendance wore a mask.

On September 14 for the first time ever my Honda lawnmower would not start. I later learn that there was gas or oil in the air filter. On the next day it started, and Sue hired a local guy to pick it up, change the oil, and check it out.

The inaugural Friday afternoon open game at HBC on September 17 drew only six pairs. I played with Trevor.

On the next day the first Saturday afternoon game at the reopened HBC was held. Both Mike and Susan Smith and Ken and Lori Leopold attended. There were five tables.

On September 20 I learned that changing the date of the trip had cost Tom $3K. I did not understand why, but there was not much I could do about it.

Giacomo surprised me by climbing back up on the couch. In his younger days he nonchalantly walked up onto the couch. He also executed a very tentative “mighty leap”2.

On September 21 the mechanic delivered the lawnmower and only charged $125. It ran very well. It was (and still is in 2024) the best lawnmower by far that I ever bought.

I realized on September 23 that I officially had exceeded my life expectancy at birth (73.1 years). I told people this at the HBC. No one seemed interested at all.

The cats had been acting weird for the last week or two. They no longer associated with each other. Bob stayed outside all day and night. He only came in only for meals or storms. Giacomo has returned to his throne on the back of the couch. He has taken to biting at his back legs and spine area. Who knows why?

On the same day the EC voted 9-3-1 to cancel Mansfield. I was the 1.

On September 24 the forecast on WTIC radio at 4:30 AM predicted a low of 75 and a high of 69.

The next day I discovered a sensitive spot on Giacomo’s back. For the first time ever he bit me.

Me and Ann.

On September 26 I was on the winning team of the first Swiss event at the reopened HBC. I played with Ann Hudson. Our teammates were Trevor, and Felix. We won by four victory points with a blitz in the last round against weak competition. I made made three bidding errors, but none of them cost us, and one helped us. 1-1-1NT-2-2NT made 3; 2 by Ann was a relay to 2D (XYZ)3.Ann wanted to sign off in diamonds.

On September 27 I walked five miles without stopping for first time in months in perfect weather.

On September 30 I changed dentists because Dr. Peter Coombs did not take ConnectiCare. My new dentist was Dr. Bill Cummiskey.


October: On October 11 I canceled Chewy.com order of Advantage II, but it was delivered four days later. The charge was refunded on October 18.

On October 13 I saw Boris Godunov (an opera by Modest Mussorgsky recorded live in HD at the Met) at Cinemark4 at Enfield Square. Only one other person attended. Since that person was at least thirty feet away from me I took off my mask. I also saw two employees and one other person who was there to see a movie.

On October 15 I sent out the invitations for the first Simsbury game to 72 vaccinated people.

The next day Linda Starr helped me make boards at the HBC for the first game at Simsbury. Peter Katz and I finished first. There were only five other pairs, but it was a strong field. So far 4.5 tables are committed for the first game at the SBC.

On October 19 I got the points that I needed to finally make Gold Life Master even though I played poorly with John Calderbank.

Sally Kirtley set me an email that Eno “cannot accommodate SBC” on October 20. I had to postpone the first game, for which we had five tables.This was hard to take.

On October 20 I checked to make sure that everyone saw my email about the cancellation. Felix and Trevor agreed to play with Ken and me in the GNT qualifier next spring. HBC announced that it will drop mask requirement as of Friday. I had absolutely no intention of abandoning my mask.

On October 22 I discovered that Bob had a bump on his right shoulder that he did not like being touched. Sue was convinced that it was a bite. It did not feel like that to me.

I played with Sally Kirtley and learned that Eno Hall canceled our game because it did not have a janitor scheduled for October 20. Eight pairs had so far agreed to play on October 27.

On October 24 the HBC held its annual meeting on Zoom. Trevor had asked me to serve as a trustee, and I had agreed to a three-year commitment.

Donna Feir.

On October 27 Donna Feir let us use the boards that were made for the Tuesday night that was canceled because not enough people registered. It was Tom Corcoran’s birthday. Sue and I talked with him and his kids on Zoom. I copied the wrong .pbn5 file onto my thumb drive to give to Sally. I was ten minutes late at Simsbury because of Sue Rudd. Ken and I tied for first (out of eleven pairs) with Felix and Trevor.

On October 29 I discovered that Bob had one or two ticks.


November: We assigned November 1 as the birth date for two of our cats, Giacomo, and Woodrow. So, we celebrated Giacomo’s eighteenth birthday on 11/01/21. This was a big one. Both Woodrow and Rocky had made it to 18, but each died shortly thereafter. So, from now on Giacomo was playing with the house’s money.

In other cat news: Bob would not come into the house. Sue put food and water in bowls outside for him and made up a bed for him among all of her junk piled up outside of the blue door to the kitchen. Maybe he was afraid of Giacomo. Maybe he was afraid of me. Maybe he was just crazy.

On Tuesday, November 2. I drove into the HBC before the morning game and used the HBC’s dealing machine to make boards for the SBC game the next evening. John Calderbank and I then had a 59 percent game, a real coup for us.

I somehow managed to pull a huge tick off of Bob’s right shoulder. Sue claimed that he still had a smaller one on the left side of hs neck, but I had not seen it.

On Wednesday evening we had 3 1/2 tables at the evening game at the SBC. I had used the correct pbn file this time.

On November 6 the grey cat that sometimes roamed our neighborhood appeared. Bob stayed inside.

On November 7 an astounding sixteen teams played in the Swiss at the HBC! Food was provided, and the players were definitely ready to party.

I picked a second tick off of Bob’s right shoulder. I could not find anything on his left shoulder. This might have been the best day of the year at the Wavada household.

On November 12 Bob returned to the family. He got up on Sue’s chair without help while she was sitting on it. Sue was absolutely delighted.

On November 23 the first meeting of the new HBC Planning Committee was held on Zoom. John Willoughby, the new vice-president, ran the meeting. I learned that there would be a “rainbow” event for clubs in January. Gold, silver, red, and black points would be awarded 6

Sue has taken to sleeping on my chair in the living room because Bob would not leave her chair. Why, you may ask, does she sleep prefer to sleep on a chair rather than a bed?

On November 24 I sent a long email to the people on the EC to explain what I had been doing in my role as webmaster, database manager, and other things before the Pandemic. The rest of my frustrating but ultimately successful attempt to resign from these responsibilities has been described here in excruciating detail.

November 27 was another great day. U-M defeated Ohio State 42-27. Michigan had no takeaways and only punted twice. They had seven drives that ended in touchdowns. Needless to say, I did not watch the game, but I wished that I had. I feasted on lots of replays of the many highlights. Michigan finished the regular season 11-1 and would meet Iowa on December 4 for the conference championship.

11/29 For some stupid reason the TSC announced that it would meet on Zoom on December 15, a Wednesday evening. My protests that this was the ONLY time all week that Sally and I could not attend fell on deaf ears. I don’t know if Sally emphasized this, but I certainly did. was really upset about this.


December: Sue and I got our booster shots for the Pfizer vaccine at the local CVS.

12/3 I had a minor pain in my shoulder and neck; the only reason to mention it was because I had no known injuries there. The passport that I planned to use on the October trip would expire before I needed it for the rescheduled one in May. I had researched what was required. I took a photo of myself in the size and format required. I mailed it with all the other materials, including my old passport. The State Department did not accept the photo and sent the package back to me.

On the next day Michigan beat Iowa 42-3. The Wolverines were champions of the Big 10 for the first time since they started the championship game.

On December 6 the new stove that Sue purchased arrived and was installed. The burners are, in my opinion, much too hot, but I didn’t know what we could do about it. My neck felt much better.

12/7 I went to Walgreen’s and bought a new passport photo. They guaranteed that it would be accepted. Evidently there was a website that examined the image and validated it. I could not find my old passport.

The next day I found the old passport under my chair in living room. It had apparently dropped through the cushions. I mailed the forms back in.

Ken and I scored more than 72 percent at the SBC bridge game. That might have been the best score that I had ever recorded up to that point.

The space to the right of the Gold LM certificate will probably always be empty.

On December 10 I received Gold LM certificate from the ACBL and attached it to the east wall in my office below the other ones. I don’t expect to win any more

On the next Tuesday Donna Feir needed me to make boards for the morning open pairs game while she got the room set up. I did so. I only had time to make 5 boards for the Wednesday night game at the SBC. I made the rest of boards by hand. Unfortunately, when I did so I made boards #21 and 22 the same. Ken directed and Margie Garilli kept score on the BridgeMate.

On December 16 the EC voted on Zoom to move the Royal STaC to April of 2022, to cancel the Presidential Regional ordinarily held in February, and to hold two four-day regionals in May. One would be a free tournament structured along the lines of the Gold Mine held in 20197. The other would be open.

On December 17 President Biden postponed closing U.S airports to people from countries that were infected by the Omicron virus.

On December 22 I could not get dealing machine to work. At the SBC game we played using an old deck that had been given to me years earlier. The players did not like this much.

Discontinued but not forgotten.

In the little shelf on the north wall of my office I found a package of McCormick’s Meat Marinade. On Christmas day I used it to marinate a spoon roast that Sue and I feasted on. I put Bob up on my lap both in the office and the living room. He really liked the former when I petted him with both hands, but I was not able to get much work done when I did so.

By December 26 Omicron accounted for 71 percent of the cases of Covid-19 in the US. The number of new cases eclipsed 200,000 per day. The holiday season turned into a super-spreader event.

I realized that I must be allergic to Bob—sneezing and blowing nose all day. I bought ten N95 masks at Home Depot for $23. The CDC finally admitted that simple face coverings were better than nothing, but the N95 masks were tremendously more effect

I encountered no problems whatever in making thee boards for the SBC game. I played with Felix in the open pairs game at the HBC. We almost won; one different decision against Tom Joyce would have done it.

On December 29 I had a 64 percent game in the open pairs at the HBC with Eric. In the last game of the year at the SBC 3 tables, Ken and I scored 65%.

On December 30 at an emergency meeting of the HBC Board of Trustees (BoT) on Zoom. Carole Amaio was a riot: “Can you hear me? I broke my wine glass. Shit!” We decided to require masks starting on Monday.

On December 31 over 500,000 new cases were reported, the most of entire Pandemic. The only good sign was the fact that hospitalizations and deaths were not as prevalent as with the original virus. However, both vaccinated people and those who had already had Covid-19 were susceptible to Omicron.

U-M lost to Georgia 38-11. The football team had a great year, but they were not (yet) in Georgia’s class. Four bowl games were canceled in 2021.


1. This treadmill was given to me by Tom Corcoran. My first treadmill was purchased second-hand from someone who had never used it. I found them on Craig’s List. The belt on that one broke after I had used it regularly in the winter and foul weather for several years. Tom brought the second one from his house in Wethersfield. His wife Patti had used it for a while. He somehow arranged for removal of the old one and installation of this much better one. Incidentally, I claim to be the only person who has ever broken two treadmills. Prove me wrong.

2. Giacomo was the only cat that we ever had who attempted to make the “mighty leap” from the couch on which he tended to spend his days to my easy chair where he liked to sit on my lap while I was watching television. When in September 2021 he executed the “tentative” version of the leap, I realized that his legs and body were so long that he could actually reach the armrest that he landed on by just stretching out to his full length.

3. XYZ is a kind of new-minor forcing. After any three bids 2 is a relay to 2, usually to show invitational values. A rebid is an artificial game-force.

4. In December of 2023 the twelve-theater Cinemark complex in Enfield Square closed for good. At that point it became a twenty-minute drive to see a movie or, in my case,an HD opera.

5. Files with the extension “.pbn” (portable bridge notation) can be read by the Dealer4 software that runs the dealing machine at the HBC. At first I had Linda make some of these files for me using software on the HBC’s computer. In 2023 I discovered free software available for download that allowed me to make them on my computer. In both cases the files generated were completely random.

6. I am pretty sure that the “rainbow” event was later called a Royal STaC.

7. The free Gold Mine never happened. I do not remember why.

1999-2000 TSI: Finding the Best Person

Our attempt to hire René Conrad. Continue reading

In the second half of 1999. after my sister Jamie Lisella had left TSI (explained here), the situation at the company was simultaneously the most exciting and the most perilous of its entire experience. On the one hand, business was very good; our services were much in demand, and the relationship problems of the previous few years were pretty much behind us. We had a good staff that could produce great code on a reasonable schedule. We also had plans to move into a new office in East Windsor that we were designing to fit our needs (described here).

However, the company did face some serious issues.

  • TSI had no marketing director, and we had done no marketing of any note for at least a year.
  • TSI no longer had an administrative assistant. I had take over these tasks, and I had better things to do.
  • The size of the potential market for new sales of our primary product, AdDept, an administrative system for retailers, was dwindling, mostly do to mergers and consolidations in the retail industry. Another factor was the fact that AdDept was already installed in a large number of locations.
  • The computer that we knew best, the AS/400, had limitations that made it difficult to sell to companies that were not familiar with it. Specifically, the screens and output were not considered “modern”.
  • The Internet posed a serious challenge. At the end of the century every business could see aspects of the opportunities that it offered, but few could see a clear pathway to using it profitably.

My partner, Denise Bessette, and I discussed these issues fairly often. We knew that we were understaffed in critical areas. Although a good case could be made for getting a new marketing director forthwith, the previous marketing person, Doug Pease, had left the company a few years earlier because I asked him to stop selling new AdDept systems for the simple reason that our existing clients were so demanding that we were struggling to keep up with their requests for new programming. It seemed to me that we should address our other problems before we hired someone to generate more sales.

I was aware that René Conrad was frustrated with her position as planning manager at Kaufmann’s in Pittsburgh (introduced here). I had great respect for René and her work. In the wake of Jamie’s departure I discussed with Denise the possibility of asking René to work for TSI. Denise was receptive to the idea, but there certainly were a lot of detail that needed to be put in order.

After talking with René over the phone a few times in August of 1999 I sent the following letter to her:

I have been thinking a lot about this. I also met with Denise. As usual, she had some good ideas. It seems to me that there are three things we need to address: 1) a job description that we all can live with; 2) a solution to the relocation problem; 3) a suitable compensation scheme. You may have other issues, too. If you do, I would greatly appreciate it if you would tell me as soon as possible.

1) Job description

You asked me if this was Doug’s job. The answer is no. We hired Doug to sell AdDept systems. We hoped he would be able to do other things, but the only other one that he was accomplished at was setting up time and action plans and agendas. In the last five years we have taken an immature product with a small client base and made it into a comprehensive administrative system used by a large portion of the most powerful and successful retailers in America. What we really need now is someone with insider knowledge to help us shape our company for the next 10-15 years. This is the primary role we would like you to pay. We realize full well that this is much less structured than what you are used to. We hope you would look forward to the challenge and can adjust to this type of environment. The second most important objective would be to relieve some time pressure from Denise and me. I hope that you would be able to relieve me of some of the training time either by eliminating the need for it by improving our documentation or by taking some of the trips yourself. The other side of the coin is that neither Denise nor I can afford to take on new unbillable responsibilities. The case in point is supervision of the administrative assistant. Jamie did this work for such a long time that she required very little oversight. I don’t see how we could afford to hire you if you did not supervise this person. I don’t see how this job can be performed from anywhere except our office, certainly for the next few months. You will have an awful lot to learn about how our company works. You know all about Kaufmann’s and a little about the other May divisions, but we have 17 other clients. We work very closely together at TSI. I don’t see how this could be done by phone. We also do not have the infrastructure for remote use of our system. We have a dial-up connection through the network, but it uses phone lines.1 We would spend a fortune on long distance if someone had to dial in to our system, and, of course, that is the only way to dial in to our customers. Setting up an internet connection is expensive, and we would probably have to hire someone to do it. It also drags security issues in as well.

2) Relocation

I don’t exactly know how to sell you on Connecticut. Our new office promises to be very nice. You will have the biggest office with three windows. We will make sure that you have whatever you need to be productive. I have made a commitment to everyone to make the work environment so nice that people will love to come to work.

As I said, we have no death marches.

I think you will like working with our staff. If there was any negative feeling in our office, it left with Jamie. We are in the process of hiring an administrative assistant.2 If you don’t like the person we hire, you can get someone else.

The area is pretty nice. The weather is certainly no worse than Pittsburgh’s.

We are two hours from Boston, which is full of activity. We are only three hours from New York by train. Vermont is only 1.5 hours. The long island shore is an hour or so.

You will have to make new friends. That is never easy.

We would REALLY like you to come see what we have to offer. Denise is eager to show you Northampton, MA (about 20 minutes north), where she went to school.

3) Compensation

I am pretty confident that the compensation issue can be worked out without much difficulty. I told you about how much Doug had been making. I neglected to tell you that 2/3 of that was in commissions. I think that we need to revamp the compensation scheme somewhat. Doug concentrated on new AdDept sales. It took him a few years, but eventually his efforts outstripped our ability to support the new customers. I get the distinct impression that you aren’t interested in that kind of job. We want to sell AdDept systems, but we think we need to develop other sources of income as well.

We propose that you receive 35% of the profit on hardware sales; 10% of the revenue on AdDept sales (assuming I take all the sales trips by myself); 20% of AdDept module (e.g., CAPS interface) sales; and 50% of “project management” income. The last would be defined as any trips (at $900 a day) that you get customers to agree to let you take. If you can persuade them to pay you without taking a trip, all the better.

You will be part of the process of developing new products or services. We will negotiate with you what percentage you get.

The starting base salary would be $50,000. e will agree to pay you an additional $2,000 per month as salary in lieu of commissions for the first twelve months. If your commissions were $500, $4,000, $800, and $3,000 in the first four months, you would be paid $2,000, $2,500, $1,500, and $2,300.

We have done no marketing in more than two years. Nevertheless, in the next year I think that one AdDept sale is almost certain (Carson’s)3 and one is likely (Dick’s)4. It is possible that Dick’s will happen very soon, in which case I will have to pay Jamie commissions. There are two almost certain hardware sales (Carson’s and a box for Saks Inc.). At least three or four customers could definitely use faster boxes, and the new 170’s are very attractive.

Adapting to life in a small company will not be easy for you. On the other hand, I think that the profiles of TSI and René Conrad mesh well. We are stable, free of debt, and full of kindred spirits. We need a smart, aggressive, well-connected person. You’re it.

Have you seen the W.C. Fields movie, “The Bank Dick”5? Fields’ character Edgar Soucè (accent grave on the last syllable) has a prospective son-in-law named Og Oggleby who works in a bank. Fields is trying to talk him into embezzling money to invest in shares of stock in The Beefsteak Mine. The pitch is “You’ve got to take a chance when you’re young.” Soucè explains, “My uncle Huffnagle, a balloon ascentionist, took a chance. While he was aloft in his balloon one day, he espied a haystack 2,000 feet below him He took a chance. He jumped out of the balloon and aimed his flight at the haystack.”

“Gosh,” says Og. “Did he survive?”“Uh, no,” says Soucè. “But that’s the point. If he’d been a younger man, he might have. You’ve got to take a chance when you’re young.”

We contacted René, and arranged for her to fly to Connecticut and spend some time talking with us in our new office. We bought a round-trip plane ticket for her and arranged for her to stay at the nearby hotel, which was, I think, a Best Western at the time.

I picked up René at Bradley on, I think, a Saturday morning in December 1999 or January 2000. Denise drove in from her house in Stafford. We tried to explain that the situation at TSI was very positive, but we wanted to hire someone who could help us face the issues of the twentieth century. René’s biggest concerns were the fact that she was used to fixed goals and rewards for meeting them and whether her presence would be required in Connecticut. Unbeknownst to me she had strong ties to Pittsburgh and was not impressed by the social scene in the Hartford-Springfield area.

A few days before Denise and I left for our trip to PartnerWorld in San Diego I received a letter from René in which she declined our offer. It was disappointing but not surprising. When we got back from San Diego, I wrote up my thoughts for Denise’s consideration and then on February 7 I set this letter to René:

Denise and I were disappointed but not very surprised to receive your letter. I think that the three of us would have had an enjoyable and successful time working together, but there is more to life than work. At least, I think I read that somewhere.

We both gave careful consideration as to whether the job could be performed remotely. We also examined whether there was a feasible arrangement that involved two weeks here and two weeks there. The thing is that we want someone we can work closely with, and we just don’t see how that would be practical without the person being in the office. Denise and I often have impromptu conferences, and I think that the close sharing of ideas has helped the company immensely. Our primary objective is to find someone with slightly different experiences and a somewhat different outlook to join in the process.

We are still convinced that you would have been the best person for the job, but we accept that we now have to look elsewhere. We both look forward to working with you.

We did not get to work with her for long. In 2002 the May Company moved the administration of the Kaufmann’s stores to the headquarters of the Filene’s division. René began working with a local non-profit theatrical organization, about as different from TSI as imaginable.

TSI did not get to add Dick’s, which is also in Pittsburgh, to its client list until 2004. On a training trip I met up with René. She showed me where she worked, and we had supper together.


What if?: It is difficult to say how different things would have been if we had hired her. In the short term there might have been very positive results. I wrote on February 17, “It occurred to me in a fit of melancholy at 5 PM on Friday that René Conrad could probably have forestalled the Cato fiasco. She could also probably have taken the Meier & Frank trips, or at least one of them.”

On the other hand, she could not have helped us much with the May Co. It is almost impossible to imagine getting much more work from them. Perhaps she could have penetrated the barriers that Macy’s set up, and we could have continued our relationship with them after the grand consolidation. Even if she did, how would it have helped us.

I don’t think that she could have helped much with AxN. Denise came up with a great solution to the problem of marketing it to newspapers. I cannot imagine what René she could have figured out a way to use the connections we established between advertisers and newspapers for some other purpose that was valuable to one or the other.

While working on this project I contacted René through LinkedIn. Her page is here.


1. In 2023 it is strange to read about concern about telephone charges. At the time we used MCI for long distance. Every month our bill was in the thousands..A few years later our network and Internet connections made it feasible for employees to sign on to our AS/400 from home through a local carrier. In fact, one of our programmers, Michael Davis (introduced here), did this from Pittsburgh after changing from local employee to remote contractor. Denise worked from her home on Cape Cod during the last year of so of TSI’s existence.

2. The administrative assistant whom I hired was Nadine Holmes (Introduced here).

3. I can hardly believe that I was ever “almost certain” that TSI we would get Carson’s (introduced here as P.A.Bergner). Steve VeZain must have told me or Doug something that I later repressed.

4. The Dick’s Sporting Goods installation has been described here.

5. I planned to insert a link to this routine, which I consider the best comedy sketch ever, on the Internet, but I could not find it posted anywhere.

2005-2011 Jim Wavada’s Time in Enfield

Jim Wavada living in New England? Continue reading

Documentation: I found very few notes about the events described in this entry. Sue supplied a few details as well as a book of photos that she had made for my dad. I know from a note on the back of one photo that the move occurred in October of 2005, when my dad was eighty-one years old. It just occurred to me that the transition occurred around what would have been my mom’s eightieth birthday on October 2. That probably also weighed on dad’s mind as he contemplated his future. Most of the following is therefore based on my memory, which may, of course, be faulty.

I should mention in passing that during the entire period our house in Enfield was such a gigantic mess that we never invited any friends over for any purpose.


The problem: In 2005 my dad was diagnosed with macular degeneration. Since he had already lost the vision in one eye to a detached retina, his vision was quite poor at this time. He still had a car and a driver’s license, but there was no way that he could drive. His doctor had prescribe the recently authorized periodic injections that arrested but did not usually reverse the degeneration. He also certified that dad was legally blind, which was useful for tax purposes. There was virtually no public transportation in the area in which he lived, suburban Johnson County, KS. If he stayed there, he would need to depend on his friends or expensive taxis.

Six years earlier my sister Jamie had cut off contact with my dad, or maybe vice-versa. I could see no reason to involve her in the problems.

I discussed the situation with my wife Sue. She agreed that he should come to Connecticut and live near us. He could live in an apartment for a while. If and when we added on to the house (that project was described here), he could come live with us. I talked with dad on the phone about moving to Connecticut. He was surprised but pleased.

Planning the move: In 2005 I was extremely busy with several monstrous projects at TSI. At the time Sue was no longer working at TSI’s office (explained here). She spent quite a bit of time with her father-in-law, Chick Comparetto. Sue helped dad pick out an apartment. I cannot remember whether he came out to Connecticut. She might have just described the choices to him over the phone. At the time Enfield had a few rather large apartment complexes and a greater number of smaller ones. If the search was expanded to the neighboring towns of Suffield, Longmeadow, Somers, and East Windsor, the selection would be much larger.

Fox Hill was an easy drive from our house.

I was not involved in this process. I am pretty sure that dad ruled out Bigelow Commons because he could not abide the notion of living in what was formerly a carpet factory. Instead he chose Fox Hill, which was near the corner of Elm St. and Elm St.1

My dad wanted me to come to Kansas City and drive his Ford Taurus back to Connecticut. He knew that my Saturn was pretty old, and he wanted to give me the Taurus, but I did not want it. At the time the Saturn suited my purposes. When I eventually abandoned the Saturn I wanted to pick out my own car. Furthermore, I could not afford to spend several days getting the car to Enfield. So, on my advice he sold it. I don’t know the details.

In addition to his vision problems, my dad also had mobility issues. He had had one hip replaced, and the doctor advised him that the other hip was nearly as bad. After the surgery and therapy he could walk well enough. He could even ascend and descend stairs, but he went slowly and he need a railing.


I certainly don’t remember the chandelier.

Living at Fox Hill: Someone helped my dad pack up his belongings at his apartment. He engaged movers to take them to Connecticut. He flew to Bradley by himself. Sue picked him up at the airport.

The movers did not arrive on time. So, my dad and Sue spent an entire day sitting in an empty apartment. I am not sure where he stayed that night. There are several hotels in Enfield.

My dad’s apartment was on the first floor. Since there were no elevators, he would not accept a second-floor unit.

The apartment was not fancy. It had a bedroom, a living room, and a small kitchen. I seem to remember a picture window, too. It was at least two or three steps down from his place in Overland Park.

Sue took these two photos on the day that dad’s furnishings were due to arrive.

I had not considered it beforehand, but my dad would obviously need to do laundry. He occasionally brought a load over to our house, and one of use ran them through our washer and dryer. Most of the time he did his own laundry. He mixed everything together in one laundry bag. The closest laundry room was in the basement of another building. He had to walk there, throw his bag down to the bottom of the staircase, walk down the stairs, open the door, and go inside. The hard part was returning. He had to drag his laundry bag up the stairs.

What did he do with the pants and shirts that needed to be hung? He had them dry-cleaned. Either Sue or I took him to the cleaners, probably E-Jay’s on Hazard Ave. It was about the same distance from Fox Hill as our house was, and we drove by it almost no matter where we were going.

The machines in the laundry room at Fox Hill did not accept coins. They accepted only debit cards issued by the office at Fox Hill, which was quite a distance from my dad’s apartment. So, Sue and I would often stop by the office so that he could pay his rent or boost the balance in his laundry account.

Dad stayed at Fox Hill for more than a year, but a little later he felt that the place was becoming dangerous, and he was no longer comfortable living there. He witnessed some mild violence, and he told me that he was sure that there were drug transactions going on. I don’t know if he was right, but he definitely wanted out. I remember that he wrote a letter complaining about an incident that he witnessed and posted it on a website set up for that purpose. Soon after it was posted, several letters praising Fox Hill appeared. It appeared to me that they had all been written by the same person.

Sue once again helped dad find an apartment. I know that they drove to a house in Suffield that was renting a few rooms. He did not like it, but he did like Bigelow Commons when he finally visited it. I took him there to see it before he signed the lease. He asked me what I thought of it. I told him that if this was the same price as Fox Hill, I could not believe that he ever chose Fox Hill. He assured me that it was the same price.

I don’t know what was involved in transporting his belongings to his new apartment.


Living at Bigelow Commons: Dad’s apartment was on the second floor of the southernmost building at Bigelow Commons. There was an elevator just inside the door, and his room was close to both the elevator and the laundry room. He bought a small cart that he could put his laundry in. This was a far superior approach to what he went through at Fox Hill. He also located a dry cleaner that was within a few blocks of Bigelow.

The main reason that Bigelow was not able to charge more was probably because of its location in the middle of Thompsonville. The surrounding neighborhood could be a little rough, but the compound itself seemed plenty safe. If I lived there, I would be worried about my car being broken into or stolen. The parking lot was much more easily accessible than at Fox Hill. That was not a concern for my dad, of course. He did not have a car.

The biggest problem that my dad had at Bigelow was dealing with the windows, which were old and heavy. I could push them up and pull them down without much problem, but that was fifteen years ago. I wonder if I could still deal with them as easily in 2023 at the age of seventy-five..

Dad much preferred the atmosphere and the people at Bigelow. I don’t remember him complaining about anyone there, even the management..


Getting around Enfield: My dad was reasonably independent. I visited him once or twice a week when I was in town. We sometimes ate breakfast at his favorite place, the Farmer’s Daughter Cafe on Mountain Road in West Suffield. It was located in a small strip mall more than twenty minutes from our house. Sue sometimes joined us or took him there when I was out of town.

On most Wednesdays we would eat lunch together at Friendly’s near the Enfield Square mall. We both always ordered the same thing. He had the Senior Turkey Club Super-Melt and coffee. I had the Reuben Super-Melt and a glass of Diet Coke. The waitresses all knew us and treated us like royalty. They especially loved my dad, who insisted on paying and was a big tipper.

I always drove both of us from Friendly’s to Bigelow, but sometimes when I went to pick him up he was already at the mall. He had gone there to walk from one end to the other. He was very proud of being able to do this. He often told me that he thought that he “had a stride.”

How did he get to the mall? Enfield had a free bus service for seniors called Dial-a-Ride. He would call in to make an appointment. The bus would pick him up at the parking lot near his door and take him to the doctor’s office or any other location in Enfield.

It was a terrific service for seniors, and my dad definitely appreciated it. When you called for an appointment, you could specify the time and destination, but you could not specify the driver. My dad did not appreciate one of the bus drivers, who insisted on proselytizing his right-wing political views willy nilly to all the passengers. My dad complained about this guy almost every time that we were together.


Trying to read: After he retired my dad enjoyed four pastimes above others—golf, travel, reading, and writing. He played a lot of golf in the early years with my mom or with some friends. His hip and vision problems eliminated his favorite form of exercise, and I could not name what was second.

When mom was alive they traveled some together, but after her condition deteriorated it was difficult. After she died my dad took two big trips, one to France with a group of strangers who were part of a Catholic group and one to Ireland with Cadie Mapes, his granddaughter. I don’t know how much he enjoyed either trip. What he could get out of them was severely limited by his poor vision and his mobility issues. I know only that he loved the side trip to Normandy and had trouble getting along with Cadie in Ireland. The only trips that he made when he was living in Enfield were when dad and I attended two funerals in Trenton, MO. They have been described here.

He was able to write three books after he retired, and he was a voracious reader while he still had one good eye. The one thing that he really wanted while he was in Enfield was to be able to read books, magazines, newspapers, and the labels on items at stores. A fair amount of the time that we were together were attempts to help in this regard.

I had heard somewhere about machines that helped people with poor vision by projecting on a computer screen a greatly magnified version of something printed using closed-circuit television. We made an appointment to see one of these machines at a store in, if I remember correctly, Cheshire, CT, which was a drive of over an hour from Enfield.

For some reason we had to wait for fifteen or twenty minutes before someone could help us. There was little to do while we waited. The store had some magnifying glasses and a hand-held electronic magnifier, but that was all except for the CCTV machines.

They didn’t come with barf bags.

Finally someone was available to demonstrate how the system worked to my dad. He (or maybe it was a she) sat my dad in front of the machine and asked him to look at the screen. Meanwhile he had to manipulate the magazine, which was a few inches under the camera. My dad had been trying to do this for less than five minutes when he became physically ill. The combination of the reading and the maneuvering of the text for some reason made him nauseous.

The salesperson and I had to help him to another chair away from the machine. It took him more than fifteen minutes to regain his equilibrium. The salesperson insisted that he would get used to it, but there was no sale on that day. Dad later purchased one of those hand-held magnifiers. He brought it with him to stores

On the way back to Enfield my dad confided to me that he had never vomited in his life. What? He was in the army in the Pacific. He must have gotten some bad food or bad hooch, right? And he worked in advertising for decades. He must have had one too many at least once, right?

No, I believe him. He was a unique person. He also told me that he had never had a dream, or at least he had never awakened remembering his dream. That may have been true when he told me, but I am almost certain that he had a real doozy later.

I inherited some of his audio books.

I knew how important newspapers and magazines were to my dad. I contacted an agency that provided special radios that had someone reading articles and stories from newspapers all day long. I got one for him, and he used it for a while. I also purchased some audio books for him and kindle books that he played on his computer. I remember that I came up with a trick on Kindle that worked until they upgraded the software. I complained about it, but whoever I dealt with insisted that the feature that I employed was unintentional and would not be added back. I don’t remember the details.

Writing was another story. He had never learned to type. So, even when his vision was not too bad, he struggled with typing on a computer. I adjusted the font size of his screen so that when he wrote something it was very large. However, he was also not adept at moving the cursor around on the screen. There really was no way for him to write much or to edit what he had written on the computer. Mostly he just sent me emails. He was definitely frustrated by this.


Errands: I don’t think that I ever took my dad to see any of his doctors. He generally took the Dial-a-Ride bus or asked Sue to take him. However, I often brought him to other places. Our first stop was usually the ATM at Webster Bank to withdraw cash. This was the only use that he made of his debit card. He had plenty of spending money. He had a good pension from BMA in addition to Social Security and interest on bonds. His expenses were low, and he had excellent health insurance to supplement Medicare. When he died in 2011 I discovered that his financial situation was better than I had guessed.

If I came to see him in the morning, which I did every Sunday, I stopped at McDonald’s and picked up a sausage biscuit with egg sandwich and a senior coffee for him.

We almost always stopped at Stop and Shop. He liked the salad bar there. Although he seldom consumed anything that was green besides string beans, he filled up a large container with fruit. He always paid cash, and he never bothered with coins. When he got back to the apartment he put all the change in a big bowl.

Another common stop was CVS to pick up extra-strength Tylenol for his arthritis. I tried to convince him that Tylenol had only one active ingredient, acetaminophen, which could be purchased much more cheaply under the store’s label. He would have none of it. He was loyal to brands that worked for him. I am like that to some extent, but when it comes to drugs that must list all of the active ingredients, I go for the cheap ones that do not waste money on advertising. Especially if there is only one ingredient.

My dad printed out emails that were sent to him because it was too difficult for him to read them on the screen. I set it up for them to be printed using a very large font. Consequently he went through quite a bit of ink for his HP inkjet printer. The ink cartridges for these printers were nearly as expensive as the computers themselves. I discovered a place on the Internet where one could purchase ink for the cartridges. It was possible—but not easy—to refill empty cartridges. I did this for him for a few months. Eventually it upset him to see me spending time doing this, and he asked me to just buy him new cartridges.

After his Kansas driver’s license expired he needed to obtain an official Connecticut ID. I think that Sue helped him with this. It involved as much rigamarole as obtaining a driver’s license, maybe more.

I took dad to church every Sunday. When he lived at Fox Hill, although other churches were closer, he went to Holy Family church2 on the south side of town.

After he moved to Bigelow Commons he went to St. Adalbert’s, which was just a few blocks away from his apartment. Quite a few steps led from the sidewalk to the church. After a while he needed to use the elevator.

I would let him off, do something for a half hour or so, and then drive back to the church to pick him up. He never tried to persuade me to join him.

Every so often my dad sent me a list of groceries to order for delivery to his apartment. At first we used Pea Pod to order from Stop and Shop. When Geissler’s expanded its delivery area to Enfield, we switched to them.

Finances and taxes: Dad wrote his own checks, but he was utterly incapable of balancing his checkbook. I had to take over that responsibility before he even moved to Connecticut. I don’t remember how he provided the information to me. Maybe I did it on his computer.

I also did his taxes. They were very easy except for the first year in which he had to file in both Connecticut and Kansas. He always paid on time. I remember that for some reason he had a dispute with the IRS about his pension, which had been passed from one insurance company to another after he retired. He was upset at the insurance company more than the IRS. He was greatly relieved when the whole mess was straightened out in his favor.

I don’t know if he worked with a lawyer on this, but his personal affairs were in excellent condition at the time of his second fall.


The Lisellas built this house in 2007.

Visits to the Lisellas: My dad naturally wanted to visit his grandchildren, all of whom were living in nearby West Springfield, MA, as much as possible. My sister Jamie was living elsewhere (explained here), but her ex husband Joe Lisella and his new wife Jenna (who was thirteen years younger than Jamie), seemed happy to involve dad, as well as Sue and me, in holidays and other events.

I don’t know if my dad enjoyed these occasions or not. He was much more sociable than I ever was, but the whole thing was awkward for him. Divorce was unheard of in his family, he did not know any of the other adults in attendance, he could hear but not see what was going on, and once he parked himself in an easy chair, it was hard for him to get up. The kids, especially Gina, treated him well, but he was obviously uncomfortable. I was, too.

I don’t remember any of them visiting my dad until his last days after the second fall.


Miscellaneous memories: My dad and I sometimes watched college football games together on his plasma-screen television3. He actually listened more than watched. I remember that he used the television for several months before we realized that it was not set to show high-density programs. A simple adjustment greatly improved the viewing, at least for me.

Sue tried to involve dad in the senior social life in Enfield as she had for Chick Comparetto. Dad did not think much of Chick, but he liked some of the other people.

My dad was not much of a cook, but he used his George Foreman grill to cook steaks and chicken fillets. He loved it when we took him to a restaurant for supper. He could not read the menu, and so he usually ordered Chicken Alfredo.

Dad and I had a long-standing argument about who was the worst president of all time, Richard Nixon or George W. Bush. He said that it was Bush because he had attacked Iraq even though Iraq had done nothing to the U.S. I claimed that it was Nixon because of his needless extension of the Vietnam War, his secret war in Laos, and his overthrow of the democratically elected government in Chile.

I may have been prejudiced because Nixon was president when I was drafted. I always suspected that dad had voted for Tricky Dick in 1972 and was therefore sheepish about criticizing Nixon’s presidency. I admit that I had no direct evidence, but I remembered how vociferous he was about Nixon’s deviousness when he ran in 1960, and I know that dad supported the War in Vietnam until the publication of the Pentagon Papers,


The first fall: I think that the first fall happened in late 2010 or early 2011. My dad was in his bedroom. He might have been going from his bed to the bathroom, a distance of a couple of yards, when he fell. The lights must have been off because he was not able to get to his feet and he was disoriented enough that he ended up in the closet.

At some point on the following day the delivery man from Geissler’s knocked on the door. When no one answered, he contacted someone at the office. They did a wellness check and found my dad in some sort of pitiable position. An ambulance took him to Johnson Memorial Hospital on the far west side of Stafford. They called me to tell me what happened.

I visited him in the hospital several times. I never was certain what exactly was wrong with him. He could not walk, but when I asked the doctor what was preventing him from walking, he just said that that was a good question.

The doctor was most concerned about dad’s mental state. My dad had told him that he had been in Milwaukee with some friends of his. The doctor, of course, thought that he was hallucinating. I told him that a more likely explanation was that he had dreamt about being in Milwaukee, he remembered the dream, and he was unable to disassociate it from real experiences because he no practice at doing so. I do it almost every morning, but he claimed that he had never had a dream.

The doctor also asked if he was reckless. He was afraid of releasing a man with poor vision and mobility to live by himself. I assured him that he was the most careful person whom I knew, and, if anything, he was paranoid about fire, getting mugged, and other potential hazards.

After a few days he was walking behind a walker. He never did regain the ability to walk without one. The doctor told me that he would release him, but they wanted him to go to a nursing home for a while. They asked me to select the one that they would release him to. I picked Blair Manor4 on Hazard Ave., a few miles from our house. I knew nothing about nursing homes. I just picked the one that was closest to our house.

My dad’s stay at Blair Manor was not a happy one. On my first visit he was having paranoid hallucinations. He informed me that the nurses were trying to kill him, and instructions to them were being broadcast over the television. At the time Meet the Press was on someone’s set within earshot. I tried to calm him down, but he just got frustrated that I—of all people—would leave him in this perilous situation.

I talked to the nurse about this episode. She said that he had been taking some drugs that could cause such symptoms. She said that she would report it to the doctor. She did, and he altered the dosage, and dad was all right after that. It shook me up pretty thoroughly.

Dad later asked me if he had made a fool out of himself. I said, “No, powerful drugs prescribed by your doctor made you act like that. The nurse said that it happened frequently.” Even so, he hated the place and wanted to depart as soon as possible. They finally let him depart. I brought him to his apartment. The people at Bigelow Commons were very happy when he was able to return.

I don’t know how long the period was during which he needed his walker to get around. I remember going to Friendly’s quite a few times.


The second fall took place in August of 2011. It was shortly before his 87th birthday, which was on August 25. On this occasion he fell down in the laundry room. He used his wheeled laundry cart as a walker when he did his laundry. Someone found him there unconscious. An ambulance took him to Hartford Hospital.

Early the next Sunday morning I got a phone call that we should hurry to the hospital. Sue and I rushed there. The nurse said that she did not know why the doctor had ordered that such a notice be sent. Dad was still unconscious, but the nurse said that there was no imminent danger of him dying.

A few days later the doctor in charge told me that his systems were “just worn out”, and he should receive palliative care. It could be at the hospital, at a nursing home, or at a house. I told them that we would not be able to do it, and I could see no reason to move him to a nursing home. So, he stayed at Hartford Hospital. I visited him every day, but he never communicated.

Some of the Lisellas came by on September 12. They were shocked and saddened by his appearance. He died on September 13, 2011.

The story of his funeral and other arrangements has been posted here.


1. This looks like a typo, but it isn’t. Westbound Elm St., a major four-lane road (CT 220) north of Enfield Square Mall, makes not one, but two right turns at intersections where the road itself continues onward. It then strangely transforms itself into North St. where the latter appears on its left.

2. In 2017 St. Bernard’s and Holy Family merged to form one parish called St. Jeanne Jugan Parish. In 2022 St. Martha’s and St. A’s also joined. I guess that the administrative offices are at Holy Family. The schools are at St. Bernard’s. There was also a church in Thompsonville called St. Patrick’s. It had previously merged with St. A’s. I think that all five churches are still open in 2023.

3. We still have that television in 2023. Sue watches it in bed when I have gone to sleep.

4. Blair Manor was closed in 2017. It was subsequently converted to “assisted living” apartments.

1999 TSI: Transition to East Windsor

Moving to 7B. Continue reading

By 1999 the office in Enfield no longer seemed suitable for TSI. We had been doing more training there than we anticipated. Fortune 500 companies had been sending employees to be trained for three or four days in a converted barn with no training room. My office, which was already also serving as the home of our AS/400s, System/36s, and their system consoles, had to be used for the training sessions, It did not give us a professional appearance.

There were many other reasons that Denise Bessette (introduced here) and I wanted to move. In the first place, since Sue Comparetto was no longer working in the building much (explained here), I felt uncomfortable being in a building owned by her father and shared with his company and Sue’s siblings, all of whom worked for the Slanetz Corporation.

I was sure that Denise would be happy to move into an office that she designed rather than the one that she had shared with Sue. Sue was hardly ever there, but many of her bags, boxes, and piles of her junk were still in evidence.

Behind the office building was a lot that was the home of (literally) tons of discarded equipment and machinery, including a fire truck, a blue school bus, a rusty tractor from before World War II, innumerable tires, and at least twenty fire hydrants. These all belonged to some iteration of the Slanetz Corporation. Personally I did not care if they wanted to have a junkyard there, but as the proprietor of the business, I had to think about what our clients thought. If we ever needed to bring someone really important to the office, we would certainly be embarrassed.

My workspace in Enfield when I had only a “dumb” terminal. The photo on the wall depicts my nieces Cadie and Kelly. The stacked trays held materials for each client. The accordion files on the left contained program listings. The shoes are Stan Smith models.

One important person whom we wanted to contact quickly was someone to manage our marketing. Doug Pease (introduced here) had done an outstanding job working out of what was supposed to be a closet, but we could not expects someone who could acquire contracts with billion dollar corporations to do so.

We also needed to rewire our office to allow easy access to the servers from PCs and to use the Internet. Denise took charge of all of this, and she preferred to do it from scratch rather than to retrofit the scheme onto what we had.

Another neglected priority was the furniture. We had a mishmash of second-hand pieces that we had accumulated over two decades. In general we wanted a more functional and more modern working environment. Jamie Lisella (introduced here), who was doing the administrative and bookkeeping functions, needed a better setup. We also wanted to move Sandy Sant’Angelo (introduced here), who dealt with support calls from clients, an area in which her voice, which really carried, did not disturb the programmers.

A limiting factor was the fact that Denise lived in Stafford, which was already a twenty-minute drive. Most of the available office space would be towards Hartford and therefore farther for her. She was amenable to increasing her commute a little, but she did not relish the prospect of a two-hour round trip.


Kohl’s is the big white building in the upper left. The space that we looked at was the other white building labeled “Blush Med Spa:.

Jamie did most of the research into places looking for tenants. I remember that she found a place in a medical building near Kohl’s. Denise and I went to look at the space, which was on the second floor of a building that had mostly medical tenants. I thought that it was OK, but Denise did not like the fact that it was so close to a shopping center where people might be hanging around in the evening. She sometimes worked by herself and did not leave until it was dark.

A place on Hazard Ave. would have been very convenient, but the only space that was available was disqualified for some reason. I never saw the interior of the place. I think that a chiropractor moved in.

My lobbying to move the operation to North Hollywood, CA, (explained here) was dismissed by the other participants in the search.


The door to 7B was on the far right.

I am sure that Jamie located the site in East Windsor. I remember her saying, “I think that I have found TSI’s new home.” It was in Pasco Commons, a group of buildings that were designed to be homes, offices, or both. Building #71 was owned by Rene (RAY nee) Dupuis, the owner and operator of Tours of Distinction2, a travel agency that specialized in arranging bus tours in New England.

TofD took up the bottom floor, Suite A. Rene wanted to rent TSI the second floor, Suite B. We would be able to add or remove interior walls and shape it the way that we wanted it. There was also a unit in the basement, which he rented as Suite C once or twice.

The red balloon indicates Pasco Drive. Building #7 was a little bit east of the balloon. The river is on the left. The yellow road labeled “S. Main St.” is Route 5.

The location was East Windsor just off of Route 5, a major US highway, and less than a quarter mile from the Connecticut River. The location was quite good. Building 7 had its own parking lot with five or six slots on each side. Two doors opened onto the parking lot, one from Suite A and one from the stairs to Suite B. The rent was not much more than we paid Sue’s father. If the traffic was light I could reach the office in fifteen minutes—my record was twelve.


Preparations: I found some graph paper that we could use to plan where all of the walls and doors would be. We put a conference room, the area for Sandy and the administrative person and the sales office on the south side. The programmers and office equipment were in the middle, and offices for Denise and me were on the north side. The east side had the server room, the kitchen, and the bathrooms. The server room was supposed to be big enough to hold our supplies, too, but somehow we lost a couple of feet of space. Fortunately, Rene allowed us to make a last minute change to wall off an area for supplies and storage.

Denise made most of the arrangements for the transition. The furniture was mostly new, or at least new to us. We got a nice table for the conference room with comfortable chairs and a beautiful bookcase that I claimed when we closed down in 2014. We ordered five phone numbers. The last four digits were 0700-0704, which was convenient. In the entire history of the company no employees—not even Denise and I—ever had personal phone numbers or extensions. I have always thought that that was smart for a company of our size.

The part of the old building used by the Slanetz Corporation had a kitchen, and they let our employees use the small refrigerator. The new kitchen also had a small refrigerator, a microwave, and a table. It also contained a sink, counter, and cabinets, but no stove.


My office in Enfield. My big red mug is visible in front of the window with a photo of W.C. Fields and a Realistic radio from RadioShack. Later I purchased Bose radio to replace it. The big red mug was lost when I left it on the roof of my car one evening.

The big move: We did not take occupancy of 7B immediately. The furniture and the new separation panels arrived at separate times. I must have been involved to some extent in the assembly and placement, but I have no distinct memories. I am pretty sure that I brought the computers from Enfield over the weekend in my car. I probably needed some help with the AS/400.

After all the furniture had been received and the equipment collected we moved in and shortly thereafter we had an open house party. I don’t remember everyone who came, but I do recall that Denise’s mother and at least one of her sisters were there.

Someone brought us two nice plants in large pots. Both of them survived our entire stay of more than fourteen years in East Windsor. By 2014 they were both gigantic. I sold them to someone who probably dumped them somewhere and kept or sold the pots.


La Notte had a huge parking lot.

Life in East Windsor: Before Pasco Commons existed, Jonathan Pasco’s restaurant was an institution on Route 5. TSI had a couple of outings there, and we occasionally entertained clients or others we were trying to impress. I think that we also went to La Notte, an excellent Italian restaurant in the middle of a nearby industrial park.

On many evenings and weekends I went for runs on the roads around that industrial park and the adjoining Thompson Road. I often did as much as ten miles. I sometimes left my water bottle at the Thompson Road entrance. Once I was approaching that spot having completed my first loop. A police car was surveilling the bottle from across the street. When I approached it the officers accosted me and asked what the “device” was. I told them that it was my water bottle. They asked me to take a drink, and I did. This occurred shortly after 9/11, when half of America was paranoid about terrorist attacks.

On one of my runs I aw a very large snapping turtle on grass besidee Thompson Road. Inside the industrial park I often saw wild turkeys and once spotted a bobcat. I also once observed two hawks “doing it” on the ground.

I usually arrived at work before 6:00 in the morning. I worked for an hour or two and then took a nap on a mattress from a portable cot that Sue had bought for camping and only used once. On a couple of occasions someone was surprised to find me asleep on the floor of the server room.

Every few days I would go to Geissler’s grocery to buy Red Delicious apples and diet cola in two-liter bottles. On one of those occasions I ran my Celica into the side of a Lincoln. I was driving on the exit lane on the right in the photo. The Lincoln was traversing the lane in the foreground.In my hundreds of trips to Geissler’s I had never seen a car using that lane.

The policeman investigating the accident did not give me a ticket. He said that the East Windsor police were called for accidents there every week. Eventually they reconfigured the parking lot to prevent the kind of accident that I was involved in.

Every day I brought my lunch from home or bought a sandwich or salad at Geissler’s. If the weather was good, I generally ate at a picnic table in a small park by the river. I almost always took a nap after lunch, either in my car or in the park on my notorious mattress.

One of the biggest events in the history of East Windsor occurred while we were tenants there. Walmart opened a Super Center a mile or so north of TSI’s headquarters. The first time that I went there I wondered how they had found so many people who looked like they were from Appalachia.


178 N. Maple: TSI left behind some furniture in the Enfield office. Sue continued to go there on occasion. At one point she obtained a great deal of fabric from someone that she knew. She tried to run a small business selling the fabric for a while.

The Slanetz Corporation made an effort to rent out the space at least once, but as of 2023 it is not in use.


1. When I researched this in 2023, I was surprised to discover that Building #7 was for sale as a “new listing”. All of the interior photos are of 7A, and the one exterior photo shows only the door to 7A. It was weird. It was obvious that something (the other door) had been excluded. I found the photo at right at this website.

2. Tours of Distinction has moved to Simsbury. Its website can be viewed here. When I looked there I could find no information about who owned or operated the agency.

1997-2005 AdDept Client: Proffitt’s Inc./Saks Inc.

Holding company in Birmingham, AL. Continue reading

Proffitt’s (under the name of the Elliott-Proffitt Co.) began in 1919 as a department store in downtown Maryville (locally pronounced MARE vuhl) TN. Decades after it became a chain of department stores TSI’s AdDept system was installed in its advertising department. The account of that process is detailed here.

In 1984 the company and all of its stores were purchased by the RBM Acquisitions Co. It was led by R. Brad Martin, who had previously been a very young member of the Tennessee Legislature and a real estate mogul. Proffitt’s Inc. soon began an ambitious series of acquisitions and openings of new stores. In 1994 it purchased McRae’s, a chain of department stores based in Jackson, MS, that was actually larger than Proffitt’s by any measure except ambition.

Previous new stores that had been purchased by RBM were run under the Proffitt’s logo and administered from the company’s headquarters in Alcoa, TN. McRae’s was allowed to run as a separate division, as were subsequent acquisitions of the Parisian, Younkers, Herberger’s, and Carson Pirie Scott.

The lobby in Birmingham was rather impressive.

After the Parisian division was acquired, the corporate headquarters was moved to a beautiful office located at 750 Lakeshore Parkway2 on the north side of Birmingham, AL. However, all advertising was still administered by each local division in its home location. The data center and the IT department were at McRae’s headquarters in Jackson, MS.

TSI had repeatedly sent promotional materials to advertising directors at each of the divisions. Doug Pease, TSI’s marketing director, followed up on the mailings and eventually encountered Fran Jose2, who was a top executive of Proffitt’s Marketing Group (PMG), the organization that supervised the advertising departments in the divisions. He was impressed enough with the AdDept system that PMG made the decision to implement it in each of the advertising departments. By the time that I got involved in this endeavor Fran had moved on. This was fine. Doug referred to him as “a little Napoleon”.

In 1998 Proffitt’s Inc. bought Saks Fifth Avenue and immediately changed the name of the company to Saks Inc. AdDept had been installed in all of the divisions, including Saks, although Carson’s was no longer using the system (as explained here). In 2000 Martin divided the company into two divisions. One was Saks, the other was everyone else. Martin then moved to New York and ran Saks with little success for a few years before he had to sell it and all of the other pieces of his crumbling empire.

Steve’s LinkedIn photo.

The people: I dealt mostly with Steve VeZain3, who hailed from Louisiana and LSU. He joined PMG in September of 1997. Steve had rather grandiose plans about managing the advertising departments of the various divisions. He made a couple of trips to visit TSI to discuss some of them. Only a few of those were ever put into play. I have rather extensive notes dating from 1999 about our interactions.

Steve’s wife worked in the same building in Birmingham as he did, but I think that she was a buyer or maybe the boss of buyers for the Parisian.

Steve took me to supper several times when I was in Birmingham. His favorite restaurant was Joe’s Crab Shack. I think that his wife accompanied us on one occasion.

I fond the above photo after I had posted this entry. I think that it must have been taken in 1996 or 1997 after the installation at Younkers but before the installation at Proffitt’s. I have no memory of this meeting, but attached post-its identified the participants. From left to right they were Tom Henry from Proffitt’s, Roger Wolf from Younkers, Tom Waltz and Cindy Karnoupakis from Proffitt’s, a guy named Chris from Younkers, and Steve VeZain.

Josh.

One of Steve’s first moves was to hire Josh Hill, a native of Minnesota who was a recent graduate of the University of Alabama at Birmingham. In fact, Despite his accent, Josh was designated as Mr. UAB in 1997.

I spent a fair amount of time with Josh at various divisions. Steve sent him to oversee some of the AdDept installations, and he accompanied Steve on at least one of his visits to TSI.

Josh liked to lift weights and to ride his motorcycle at high speeds. I don’t know why he (or anyone else who grew up north of the Mason-Dixon line) decided to come to Birmingham for his education.

In late 1999 my sister, Jamie Lisella, quit working at TSI and moved to Birmingham to work for Steve VeZain at PMG. The circumstances have been detailed here.

In January of 2000 Jamie told me that Josh’s car had been involved in a serious accident, but he was OK. She also informed me that the employees at Saks Inc. were allowed to sign on to the Internet, and many of them wasted a lot of time there.

Kathy in her cubicle.

I have only sketchy memories of others who worked at PMG (or whatever it was later called). Kathy D’Andrea kept the corporate books for marketing. I don’t remember her, but I found a photo of her. One of the documents that I found mentions that she would be at Herberger’s at the same time that I was scheduled, but I do not remember seeing her there.

Dave Weeast was in charge of the AS/400’s for all of the divisions. We dealt with him fairly often, but I don’t think that I ever met him. I think that he worked in Jackson, MS, for Windell Manuel5.

Corky’s LinkedIn photo.

I have no recollection of Corky Wicks6, who worked as a business analyst for the company from 1997-2006, but his name is in my notes.

By March of 2001 Jamie had left Saks Inc. I found an email from her to Dave Weeast and Windell Manuel, about the five AS/400’s that had been running AdDept.

What was the purpose of PMG? I had the impression that it did not have a specific agenda. Perhaps the idea was to impose standards upon the advertising departments of the divisions that had, in most cases, been operating independently for decades. What standards? I think that was a big part of the problem. TSI probably did not help. One of our selling points was that the system was easily adaptable to different philosophies of the administration of marketing. Some of the procedures used by the divisions were real outliers.

I think that Steve, Josh, and Jamie had all left Saks by early 2001. Perhaps the marketing group itself had been disbanded. The other organizations that we had worked with had nothing that was similar to PMG.


SPM: All five divisions (and even Saks Fifth Avenue) had been using an ad agency named SPM to place their newspaper ads. Saks dropped them some time in 1997 or 1998. All of the divisions hated working with SPM. Steve decided to drop them in the Spring of 1999. This was a break for TSI. All the divisions suddenly needed to produce insertion orders. We were rapidly able to implement insertion orders and faxing without too much difficulty.


Three interesting visits: This event was not mentioned in my notes, and so it probably happened before July of 1999. When I arrived in Birmingham on the first day of that visit Steve told me that he wanted me to attend a demonstration of a system that was being used for some aspect of either creation or production of ads at Carson’s.

The demo was conducted by two people from a software company that I had never heard of. These two guys were accompanied by Ed Carroll, who was still the Senior VP there. I knew him fairly well. He was the SVP at P.A. Bergner when the company declared bankruptcy in the middle of the AdDept installation. When Ed Carroll saw me he greeted me with a sarcastic “What are YOU doing here?”

I wasn’t quite sure myself. Steve had said that they were interested in implementing an interface with AdDept. After the demo—which I did not think was very good—I went to wherever I was supposed to be on this trip, probably upstairs in the Parisian advertising department. I later asked Steve if he wanted me to pursue this and quote an interface. He quickly dismissed that idea.

On another trip the SVP of advertising for Herberger’s—I don’t remember his name—was there for a meeting. At the time Herberger’s was about open two new stores in the Minneapolis area. They had scheduled an open house to hire people to work in the stores, but they had forgotten to run ads in the local newspapers. He spent several hours on the phone with local radio stations dictating copy to them and begging them to run ads for his company. I found it amazing that he did not trust anyone back in St. Cloud to handle this for him.

I also encountered the advertising director from Saks Fifth Avenue, the company that had just been acquired. I don’t remember her name, but at the time I knew her fairly well. I always wondered why she was in Birmingham that day. Maybe they were just telling her not to worry about any interference in the way that SFA did business.


The big project: At the end of July in 1999 Steve and Josh came to TSI’s office and described how they wanted a system for the corporate marketing group that was fed by the other five systems. Apparently they were able to sign on to the systems and get some of the information that they wanted. However, they wanted all of this to happen automatically when the departments closed their books at the end of the month.

I could see many problems. The divisions did not all play by the same rules. The May Company and Macy’s had methods of standardizing the reporting of their many and diverse divisions. I knew that some of the Saks Inc. divisions were keeping their records in ways that were anything but standard. I am not sure that some of them were even legal. This sounded to Denise Bessette and me like a huge amount of work with no evident benefit.


Problems at the divisions: My notes from 2000 foreshadow some big problems that were beginning to appear:

The infrastructure at the divisions needs attention. Each division has only one printer, and it fails often. They should get the most recent version of Client Access and set up sessions for the printers (at least some of which were put on the Mac networks for some reason). Some divisions use a version of 5PM Mac software that has bugs. Dave Weeast is in charge of all of the AS/400’s in Saks Inc., and he is hard to get in touch with.

The divisions cannot approve requests unless they take it out of their own budgets, which they will do under practically no circumstances. The current process for approving requests is difficult. The divisions request something. Denise and I write a description of it and send it to Jamie. She runs it by Steve when she gets a chance. There are dozens of issues from the divisions from the pre-Jamie period that have never been addressed. If Steve thinks there is some merit in the request (which usually means that one of the Senior VP’s has been yelling at him), he tells me to quote it. I quote it and send the quote to Jamie. She tries to get Steve to look at it and approve it.

I can’t look at hobbles, and I can’t stand fences. Don’t fence me in.


The email: By 2000 AdDept systems had been installed on separate AS/400 systems in Des Moines IA (Younkers), Alcoa TN (Proffitt’s), Jackson MI (McRae’s), St. Cloud MN (Herberger’s), and Birmingham (Parisian). When the responsibility for advertising for McRae’s was transferred to the Proffitt’s division, and the ad scheduling for Herberger’s was moved to the Carson’s division, Jamie arranged for the McRae’s and the Herberger’s AS/400 systems to be shipped to the computer room in Birmingham. I know this because I was a cc on an email that she sent to Dave Weeast and Windell Manuel on March 29 of 2001.

Dave, Windell,

I understand there is some confusion regarding the location and status of the five AS/400’s that I administered. I will be happy to work with the two of you to facilitate any restructuring of these systems. I would prefer to communicate only with you, as I have not had much, if any, cooperation from the personnel in Birmingham and I am tired of doing charity work. I reviewed this information repeatedly with management and IT staff at Saks Inc. prior to my departure. I would like to reiterate that sending one of these AS/400’s to Jackson for their big ticket system was being done as a favor.

There are three systems on hand in Birmingham; PARADV, HERBADV and MCRAEADV. All three boxes are located in the computer room on the second floor. The PARADV system is active and used by the advertising department of Parisian. Operating system level is V4R2, but the upgrade package V4R4 is on hand in Birmingham.

HERBADV and MCRAEADV are the surplus AS/400 systems due to fusion. I had these boxes transported to Birmingham last fall and upgraded the operating systems on both to V4R4. The IP addresses for network connection for these systems has been issued through Jackson and changed on both of the AS/400’s. However, the connection failed. I had been working with Jerry Aultman in Birmingham’s IT Department to get this resolved. My hunch is that the problem lies with the DNS entry, or lack thereof. Additionally, the advertising personnel also utilize the IBM FAX/400 product which requires installation of an inbound and outbound fax line via 7852 modem.

I ordered these lines through Jeff Bass. Although I provided him with account numbers to pay for installation and usage on these lines, as of my departure on 3/14, I had not been advised that they were installed and functional.

The fourth system, YNKADV, is physically located in Des Moines. This machine is an older model 40e. This is the system I had planned to ship to Jackson for the Big Ticket application. Before it can be shipped, the network connection on the HERBADV AS/400 must be resolved and the MAC connectivity issues addressed. Two phone lines must be active. The base AdDept software application is intact on this box. The data libraries for TSI’s AdDept application need to be copied and installed. TSI will need to consult on this process, as well as the installation of any subsequent custom software programming and the fax configuration. I have cleared out the user profiles on the HERBADV box and added the current Younkers’ users.

I had also planned to move the existing PROFADV system (located in Alcoa, TN – V4R2- also an older model) to the MCRAEADV box. The MCRAEADV system holds the base software previously used by McRae’s advertising personnel. This will be an advantage on the software side. Once again, the network, phone, fax and software issues described above apply to PROFADV, also.

All of these AS/400’s are covered by a software subscription valid through December, 2001. PARADV, HERBADV, MCRAEADV and PROFADV are all covered by a one-year, 24 x 7, focal point contract for IBM hardware and software. The YNKADV system is set up on monthly maintenance, so that the monthly payment could be assumed by Jackson after it is transported there. However, I did purchase a software subscription for YNKADV, so the Jackson personnel could order the OS upgrade at no cost. Mike Wavada at TSI should be able to assist with any questions regarding the IBM maintenance, as they were purchased through his company as a business partner with first right of refusal.

If there are any additional issues, please let me know.

I found this email remarkable. I don’t remember what model of AS/400 Younkers had, but there was never a model e40. However, the most remarkable thing was that Jamie had, at least according to this email, arranged for the two boxes to be shipped from St. Cloud and Jackson. I doubt that anyone cared much about the box in Herberger’s advertising department, but the one in Jackson was in the corporate data center. I cannot imagine how she had managed to get it out of there. It took a lot of chutzpah and, I imagine, some maneuvering.

After Steve, Jamie, and (presumably) Josh left Saks Inc. in 2001, we still had rather good relationships with the advertising people at Younkers, Proffitt’s, Parisian, and, especially, Saks Fifth Avenue. We were never able to convince Carson’s to use the AdDept system even after the division was purchased by the Bon Ton, which had been using it for years.


1. Incredibly, Brad Martin has no Wikipedia page. A biography is posted here.

2. Beautiful photos of this building were posted here. It is apparently occupied in 2022 by Evonik Industries.

3. I don’t think that I ever got to meet Fran Jose. He does not appear to have a LinkedIn page.

4. Steve VeZain left Saks Inc. in 2001. His LinkedIn page is here.

5. 6. Windell Manuel’s LinkedIn page is here.

6. Corky Wicks LinkedIn page is here.

7. SPM was affiliated with an agency that handled newspaper advertising for Sears and a few other retailers. The two agencies were across the street from each other. I met with them when I visited Sears. That adventure is recounted here. In 2023 SPM was still in business. Its website could be found here.